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2.0 - 7.0 years
15 - 20 Lacs
Gurugram
Work from Office
At American Express, our culture is built on a 175-year history of courageous leadership, innovation, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic we'll-being and many opportunities to learn new skills, develop as a leader, and grow your career. With shared values and leadership behaviors, we'll continue to set the standard for what it means to provide the best experience every day with premium products and services that help our customers achieve their aspirations. And we'll do it in an environment where everyone is respected and valued and can reach their potential. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Join Team Amex and lets lead the way together. The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The objective of the US Consumer Services Control Management Specialized Risk Management team is to provide subject matter expertise on specific Operational Risk topics to ensure the business unit (BU) is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence. US Consumer Services is looking for a Sr. Analyst of Specialized Risk Management focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Sr. Analyst, US Consumer Services Specialized Risk Management will: Assist in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types (eg, AEMP48 Privacy Risk Management Policy) Assist in specific activities / tasks required to support integration of decentralized risk types into broader Operational Risk Management (ORM) policies and programs Assist in administrative activities to compile topical risk information, including emerging trends, best practices, and regulatory updates relevant to each area of expertise Assist in administrative activities required to compile materials and disseminate targeted training and awareness programs to increase understanding and management of specific risk topics within US Consumer Services Assist in specific activities / tasks required to support more senior team members in consultation on the design and implementation of controls tailored to specialized risk areas Assist in specific tasks / activities required to research and gather topical risk knowledge to share with BU process owners to enable BU to strengthen and embed relevant ORM considerations into processes Assist in specific activities / tasks required to gather topical risk strategies and procedures to align with changes in the business environment and regulatory landscape Assist in specific activities / tasks to gather relevant operational risk insights, better practices, themes, etc across the enterprise Required Qualifications: 2+ years of experience in operational risk management (eg, within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities Project management, communication, and interpersonal skills Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Preferred Qualifications: Bachelors Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (eg, MBA, MSc) or certifications are advantageous IAPP Certification (CIPP/CIPM/CIPT) or other Privacy Certification would be strongly preferred Experience in at least one of the following: Assisting in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight Assisting in specific activities / tasks required to support advising on decentralized risk types into broader operational risk policies and program Shift Timings - 1pm to 9:30pm We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
Posted 1 month ago
4.0 - 9.0 years
5 - 6 Lacs
Bengaluru
Work from Office
As a KYC Audit Exam Team Associate within the Client Operations team at J.P. Morgan, you will be at the forefront of mitigating regulatory, financial, and operational risks. You will have the opportunity to engage in a range of specialist areas including AML/KYC, Regulatory engagements, and Internal audits. Your role will be pivotal in developing an appropriate risk culture across the Client Onboarding team and key partners. This role requires a proactive approach to issue management, strong analytical skills, and the ability to maintain strong working relationships with key stakeholders. We value your enthusiasm, self-motivation, and your ability to work effectively under pressure. Job Responsibilities Partake in engagements across a range of specialist areas including AML/KYC, Regulatory engagements, Internal audits and Issue management. Assist in mitigating and escalating all risks (operational, reputational, financial, regulatory etc) that may impact on EMEA Client Onboarding. Assist in developing an appropriate risk culture across the Client Onboarding team and key partners. Assist in issue management through proactive management of Action Plans including analysis of solutions, plan proposal, oversight of plan tasks, validation, manage chain of approvals and closure. Maintain strong working relationships with key business stakeholders, Compliance, Control Management, Business Management, Product Platform and Technology on fulfilling responsibilities of the risk team in EMEA. Required qualifications, capabilities and skills bachelors degree or equivalent experience required. Experience in the financial services industry, with demonstrated knowledge of AML/KYC and Economic Sanctions. Background in controls, audit, operational risk, legal or compliance Proven track record of consistent delivery in a fast paced environment. Strong analytical and organizational skills, with a problem-solver mindset. Enthusiastic, self-motivated, effective under pressure and with a strong sense of ownership and accountability. Excellent communication skills, with the ability to present complex issues to key stakeholders. Ability to work effectively in a team environment and to adapt to a rapidly changing environment. Excellent working knowledge of MS Excel (pivot tables, v-lookups, etc), PowerPoint, Word and Visio.
Posted 1 month ago
5.0 - 10.0 years
5 - 9 Lacs
Mumbai
Work from Office
Join a forward-thinking team committed to excellence in fund administration. Drive impactful solutions and ensure client satisfaction. Elevate your career by managing complex financial operations and regulatory compliance. Job Summary As a Fund Administration Manager within the Client Services Team, you will oversee the management, staffing, and development of a client team. You will identify complex fund issues and ensure the delivery of services to clients, meeting all regulatory deadlines. You will play a crucial role in maintaining client satisfaction and operational excellence. Job Responsibilities Coordinate fund administration activities for monthly projections and accruals. Identify and guide staff on complex financial transactions. Prepare monthly management and quarterly board reports. Collaborate with Mutual Fund Accounting on initiatives. Act as primary contact for client inquiries and projects. Support financial reporting by reviewing reports for data integrity. Work with legal counsel on prospectus updates. Assist in developing department procedures and systems. Collaborate with tax department on fund distributions. Provide feedback, coaching, and conduct performance reviews. Interview candidates and provide detailed feedback. Required Qualifications, Capabilities, and Skills Demonstrate strong leadership and staff development skills. Communicate effectively and maintain collaborative relationships. Organize efficiently with project management experience. Analyze issues and drive initiatives . Initiate and drive change effectively. Operate under pressure in a matrix organization. Focus on control with understanding of operational risk. Preferred Qualifications, Capabilities, and Skills Understand investment industry with fair knowledge of SEC and IRS regulations. Minimum 5 years in mutual funds industry experience. Hold Bachelors or equivalent experience. CPA certification is advantageous. Exhibit advanced analytical skills. Demonstrate strong technical understanding. Show ability to work under tight timeframes.
Posted 1 month ago
13.0 - 18.0 years
37 - 45 Lacs
Chennai, Gurugram
Work from Office
Join us as a Risk Controls Manager If you have a background in risk assessment, then join our team in helping to anticipate and assess the potential impacts of risk across the bank We ll look to you to proactively drive the assessment and implementation of risk framework and policy compliance and changes, converting these into appropriate strategies and action plans In this highly collaborative role, you ll have an ideal platform for building your network and advancing your career, while helping to create a safer environment for the bank Were offering this role at vice president level What youll do You ll have the responsibility of supporting management in their identification and assessment of material risks, and in determining their position relative to agreed appetites. Working with senior stakeholders across the bank, you ll look to drive forward the development and delivery of remedial action plans where identified risks are considered out of appetite. On top of this, you ll be supporting a culture of proactive and pre-emptive risk management and continuous improvement, and the attainment of operational risk objectives. You ll also be: Analysing risk reporting and metrics used to inform decision making Coaching and supporting your colleagues across the bank to improve understanding and embed a proactive risk culture Educating teams on the operational risk framework and our conduct risk obligations, supporting the business in operating and embedding them Supporting and regularly engaging with stakeholders including second and third lines of defence and functional risk teams The skills youll need We re looking for a highly skilled leader with experience of applying risk and control management in an operational and strategic context. You ll also bring: Oversee and execute the testing of design and operating effectiveness of critical controls Manage and coordinate testing activities across multiple business areas Perform Quality check of testing performed by other testers Collaborate with Control owners and relevant stakeholders to have pragmatic testing outcomes Enabling integration of technology and AI in testing workspace Looking for relevant experience in Control testing, risk management and integrating AI in testing process
Posted 1 month ago
8.0 - 10.0 years
25 - 30 Lacs
Hyderabad
Work from Office
Job Title: Group Lead - Content Operations Hub Location: Hyderabad About the job Strategic context: Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. As part of GTMC, vision of the Omnichannel pillar is the definition of Sanofi-wide best-in-class Omnichannel engagement strategy, including development of standards & best practices across markets and brand teams, as well as executional planning and support of local Omnichannel approaches (including change management). GTMC will also collaborate closely with Digital to provide consistent tools. Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Content Operations Hub Lead, within our Hyderabad Hub, youll be responsible for leading the Content Operations Team, ensuring seamless business continuity and driving strategies aligned with global priorities in Content Operations, GenAI, and digital presence optimization. You will manage resources, budget allocation, and vendor relationships, while overseeing content tagging, metadata management, and utilizing data-driven insights to optimize performance. You will also be responsible for driving synergies between other teams within Omnichannel/GTMC. You will lead the Content Operations Hub for planning and executing market-driven campaigns, making data-driven business recommendations, and creating insightful presentations. Main responsibilities: The overall purpose and main responsibilities are listed below: To create synergies and provide functional and operational direction to Content Operations Hub of Omnichannel pillar. Ensure seamless business continuity amidst capability and resource changes within content operations Drive Hub strategy aligned with global business priorities, focusing on content operations, GenAI and content optimization Lead Hub resources to improve individuals skills and enhance Hub services such as content creation, modular content and technical production Manage budget allocation and vendor relationships crucial for content production and digital marketing tools Report on content performance metrics and derive actionable insights for senior leadership, ensuring strategic alignment and performance optimization Stay up to date with industry trends and best practices in commercial operations, and standardize all tools/processes used in Omnichannel Content Operations activities deployed in hub and ensure their continuous improvement through continuous iteration and external benchmarking approach Support the content transformation program supporting the Glocal co-creation teams Be a strategic advisor for Omnichannel Content Operations capabilities execution Have a robust plan and implement concrete moves towards best-in-class capabilities Mentor the team, ensure knowledge sharing across team and company, provide global and local Content Operations teams with best practice and feedback loop on processes People : (1) Lead team of writers in content creation/corresponding support team content enhancement/graphic design/operations team; (2) Coach and develop team on content, process, agile methodologies, thoughtful risk taking, automation & innovation (including GenAI); (3) Maintain effective relationship with the stakeholders within the allocated GTMC pillar and cross-pillars - with an end objective to develop content as per requirement; (4) Interact effectively with health care professionals as relevant; (5) Partner with team to strengthen capabilities and support individual development plans (6) Collaborate with cross-functional teams in GTMC to build digital transformation/to bring innovative digital solutions (7) Provide proactive recommendations on improving scientific content of the deliverables and play an active role to follow the best practices in relation to processes, communications, project management, documentation and technical requirements Performance : (1) Provide strategic support across GTMC pillars; (2) Lead and support development of tools, technology, and processes to constantly improve quality and productivity (3) Ensure Content Operations team provides content as per agreed timelines and quality; (4) Coach team to become subject matter, process, and technological experts; and (5) Recommend, lead, and implement tactical process improvements within the department and division-wide Process : (1) Support delivery of projects in terms of resourcing, tools, technology, quality, timeliness, efficiency, and high technical standards for deliveries made by Content Operations Hub; (2) Contribute to overall quality enhancement by ensuring high scientific standards for the output produced by the Hub; (3) Secure adherence to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards; (4) Facilitate development of complex scientific content (branded/unbranded); (5) Help build talent pool/capabilities/Omnichannel content experts across GBUs/therapeutic area(s); (6) Conduct comprehensive content-need analysis; (7) Implement the content plan and associated activities for the year identified for the pillar; (8) Work with selected vendors within the region to deliver the required deliverables as per defined process; (9) Leverage advanced training delivery tools and techniques thereby enhancing the effectiveness of training delivery; and (10) Design an overall plan of action based on end-user feedback and improve course content and delivery Stakeholder : (1) Work closely with GTMC/Omnichannel pillars (Global, Local, and Hub) to identify content need and assist in developing assigned deliverables and (2) Liaise with Omnichannel/ GBTs/AoR/LexMex to provide relevant and customized deliverables About you Experience : 8-10 years of experience in content creation/optimization / Leadership experience (building up teams is preferred, GCC experience)(including up to 2 years of experience in leading a multi-layered diverse team of 10 members) in medico-marketing / medical / commercial / Omnichannel domain for the pharmaceutical/healthcare industry/digital platforms; and ability to influence and negotiate,/ Familiarity with Veeva CRM tools + Veeva PromoMats (Veeva DAM, knowledge of content approval process, promotional & non-promotional materials)/ GenAI experience or interest (desirable not mandatory) Soft & Technical skill : Stakeholder management; proficient in written & oral communication; people management/ability to lead diverse teams; strong organizational and time management skills; and ability to work independently and within a team environment/ As applicable (including but not limited to therapeutic area/domain knowledge exposure - Proficient in multiple TAs/domains/GBUs; scientific communications/writing; and/or project management) Education : Advanced degree in life sciences/pharmacy/similar discipline or medical degree Languages : Excellent knowledge of English language (spoken and written) Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team Discover endless opportunities to grow your talent and drive your career, whether it s through a promotion or lateral move, at home or internationally Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks gender-neutral parental leave Play a key role in shaping and optimizing our content strategy, driving business growth and achieving impactful results At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !
Posted 1 month ago
9.0 - 13.0 years
25 - 30 Lacs
Bengaluru
Work from Office
The job holder will be a part of the Scenario Design Team which is involved in designing, maintaining and enriching regulatory and management stress scenarios for the Bank at group and country level. They will be expected to become the subject matter expert on all areas relating to climate risk macroeconomics and help with the design and development of the modelling capacity to produce climate risk scenario expansions. As part of the 2LoD Scenario Design team they will be also expected to review non-climate related scenario narratives and projections produced by 1LoD. This will include generating ideas about which type of scenarios to run for management and regulatory stress tests, producing papers for example for Expert Panels and Committees and presenting to senior management. The role will, in particular, support the Head of the Scenario Design Team with key activities as set out below: Key Responsibilities Strategy Design regulatory and non-regulatory macroeconomic and climate risk scenarios. Perform review and challenge and when required scenario expansion of key climate and non-climate risk economic variables across the Group s diverse footprint. Present baseline and alternative scenarios to senior managers in forums, expert panels and committees. Contribute to committee papers, structured data requests and other internal or external scenario-related reports. Foster good working relationships and solicit input from Global Businesses and Global Functions and, where relevant, external vendors to enhance scenarios. Contribute to the development of a robust operational risk framework for scenario design processes Stay informed of all regulatory and industry developments related to the scenario work stream. Business Broad awareness and understanding of business model and risk profile. Understanding of the bank s existing enterprise risk management framework, governance of the ERMF related requirements, wider stress testing and scenario analysis capabilities and existing processes, with an understanding of the climate risk stress testing and scenario analysis approach Skills and Experience Understanding of various scenario families including NGFS, IPCC, and IEA scenarios Understand and translating transmission channels of climate risks into financial system impacts Familiarity with industry leading climate risk models and climate/ESG data providers, with fluency in the scope, capabilities, and limitations of each tool and platform Understanding of regulatory expectations with respect to climate risks including capital frameworks etc Experience in dealing with large complex, change projects and/or building / delivering new capabilities A proven track record of liaising across diverse stakeholder groups; including senior managers, and large firm networks Qualifications Work experience as economist (macroeconomic or environmental economist), econometrician or quantitative analyst. Prior experience of developing projections in a banking environment. Collaborative: working as part of a broader team to ensure a coordinated and consistent approach Good organiser of incoming requests within the team Ability to work with minimal direction Attention to detail Proactive, problem-solving, helpful Strong experience in MS Excel and Power Point Experience with coding in SAS, R, Python
Posted 1 month ago
10.0 - 14.0 years
50 - 55 Lacs
Mumbai
Work from Office
Strategy Instil effective and robust operating models within BCS SOUTH ASIA incorporating strong risk & control frameworks, clear & concise policies & procedures, and optimal business-as-usual (BAU) processes to ensure alignment with the latest regulatory & industry standards. Provide senior oversight to the SOUTH ASIA BCS verticals and face off to senior stakeholders across COO, Sales & Trading Business Leaders, Risk, Compliance, Technology and Operations (not exhaustive) Delivery of the BCS strategic roadmap, which incorporates principles from the Process & Controls Simplification programme, Re-platforming agenda and Fit for Growth (FFG) strategy. Deputise for / represent the Global Head in key meetings & project streams to ensure continual progression of the BCS strategy and agenda. Provide effective challenge across the organisation to ensure remediation, organisational design and technology development / implementation is best-in-class & covering all scenarios. Be a trusted advisor to Senior Markets mgmt. & enable their strategy and vision through robust operating and support models. Business Regional: Provide senior oversight across the cluster and face off to senior stakeholders across COO, Sales & Trading Business Leaders, Risk, Compliance, Technology and Operations Optimise the Follow the Sun (FTS) model in Middle Office functions and look to extend across other BCS verticals to ensure optimal levels of business enablement and client service. Lead and represent BCS in strategic programmes to enable the Bank to meet regulatory objectives and simplification targets. Drive global consistency and transparency by defining and maintaining a premium catalogue of services and capability matrix. Establish efficient BAU day-to-day operations and serve as point of escalation for BCS stakeholders internally and externally. Awareness and understanding of the wider business, economic and market environment in which the Markets businesses operates. Drive new business initiatives to aid revenue and growth priorities. Promote controlled growth through enabling efficient processes and effective controls. Processes Ownership and stewardship of the BCS catalogue of services and process universe Including, but not limited to, Trade Capture, Lifecycle Processing, Exception Mgmt., Query Management, Client Liaison and Service Delivery, Project Mgmt. Document best practices and guidance for process execution - Integrate standardised, globally consistent approaches across Markets. Provide direction to processing and control functions within BCS to create high performing, effective teams. Optimise and automate processes to reduce exposure to manual and operational risk heavy processes. People & Talent Provide people, strategic and transformation leadership to functional and regional organisation within respective mandate. As a senior leader in the MT and delegate for the Global Head of Macro Middle Office & Regional Head, Business & Client Solutions - GCNA, SA, ASEAN, coach, mentor, and guide MT members to create strength in depth for both technical and non-technical competencies. Manage performance effectively through 1-2-1s and skip meetings. Promote a speak up culture within the team and host regular team feedback sessions. Engagement - Foster a one team culture. Ensure alignment with Span of Control guidelines and de-layer the organisation. Risk Management Define strategy for processes and technology needed to aid risk identification, assessment, remediation, and on-going monitoring. Regular review of the control framework to progress towards a preventative, and automated control landscape. Own, drive, and / or participate in remediation programs to mitigate risk to the business. Develop and maintain documentation that will provide minimum standards and guidance for all processes in BCS. Ensure adherence to the Enterprise Risk and Operational Risk Frameworks Governance Embed strong & effective governance principles across the BCS organisation. Develop metrics to monitor business processes, and to supply indicators of risk and performance. Produce effective supervision guidelines and embed into BAU across all Markets business lines supported by BCS. Provide effective challenge on forum, above and beyond those owned by BCS. Live and breathe the #NeverSettle value. Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Provide leadership within the BCS organisation to comply with the highest standards of regulatory and business conduct and practices as defined by internal and external requirements. Takes a proactive approach to implementing Just Culture and emphasising the importance of the groups valued behaviours regularly through retrospective sessions with the team and Channels townhall sessions. Embed the Group s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes, and regulations, as part of the culture Key stakeholders Markets Business Heads Markets Sales & Trading COO TTO Technology Group Operational Risk Markets Operations Compliance Other Responsibilities Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group s internal and external reputation and indirectly influence the bottom line. Promote the Group s brand and here for good with employees, clients and regulators. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. Maintain effective communication with key stakeholders, including regulators and staff. Skills and Experience Market Industry Knowledge Process Design & Re-engineering Data Analysis Client Service & Experience Risk & Controls Presentation Skill People Management Skill Qualifications Strong understanding of Markets businesses, product life cycle, and the operating environment Previous experience in a senior strategic platform - Head of Middle Office, COO, Operations Mgmt. Evidenced track record of high-profile project delivery (Regulatory, External / Internal Policy, Industry Standards, Technology) Leadership - Strong personal brand with the gravitas and presence to create a movement. External network with awareness of the latest industry developments / technology in 1LOD support models and control frameworks Strategic mindset & forward-thinking vision Strength in problem solving, process re-engineering and project management. Data-driven mindset - Able to use data to produce a story and present a roadmap / solution to target state. Excellent verbal and written communication skills Influencing skills - Able to simplify complex problems / scenarios to a wide audience and gain stakeholder buy-in Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. 29858
Posted 1 month ago
12.0 - 17.0 years
40 - 50 Lacs
Chennai, Gurugram
Work from Office
Join us as a Risk & Controls Manager If you have a background in risk assessment, then join our team in helping to anticipate and assess the potential impacts of risk across the bank We ll look to you to proactively drive the assessment and implementation of risk framework and policy compliance and changes, converting these into appropriate strategies and action plans In this highly collaborative role, you ll have an ideal platform for building your network and advancing your career, while helping to create a safer environment for the bank Were offering this role at vice president level What youll do You ll have the responsibility of supporting management in their identification and assessment of material risks, and in determining their position relative to agreed appetites. Working with senior stakeholders across the bank, you ll look to drive forward the development and delivery of remedial action plans where identified risks are considered out of appetite. On top of this, you ll be supporting a culture of proactive and pre-emptive risk management and continuous improvement, and the attainment of operational risk objectives. You ll also be: Analysing risk reporting and metrics used to inform decision making Coaching and supporting your colleagues across the bank to improve understanding and embed a proactive risk culture Educating teams on the operational risk framework and our conduct risk obligations, supporting the business in operating and embedding them Supporting and regularly engaging with stakeholders including second and third lines of defence and functional risk teams The skills youll need We re looking for a highly skilled leader with experience of applying risk and control management in an operational and strategic context. You ll also bring: Oversee and execute the testing of design and operating effectiveness of critical controls Manage and coordinate testing activities across multiple business areas Perform Quality check of testing performed by other testers Collaborate with Control owners and relevant stakeholders to have pragmatic testing outcomes Enabling integration of technology and AI in testing workspace Looking for relevant experience in Control testing, risk management and integrating AI in testing process
Posted 1 month ago
6.0 - 12.0 years
7 - 11 Lacs
Mumbai
Work from Office
Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Acquisition Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure their share of wallet with the bank increases. Close monitoring of average revenue per customer. Retention Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers. Risk Management & Governance Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number. Your skills and experience The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship. Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 6 - 12 Years in relevant field. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your need
Posted 1 month ago
6.0 - 12.0 years
5 - 9 Lacs
Kolkata
Work from Office
Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Acquisition Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure their share of wallet with the bank increases. Close monitoring of average revenue per customer. Retention Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers. Risk Management & Governance Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number. Your skills and experience The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship. Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 6 - 12 Years in relevant field. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your need
Posted 1 month ago
6.0 - 12.0 years
5 - 9 Lacs
Noida
Work from Office
Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Acquisition Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure their share of wallet with the bank increases. Close monitoring of average revenue per customer. Retention Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers. Risk Management & Governance Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number. Your skills and experience The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship. Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 6 - 12 Years in relevant field. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your need
Posted 1 month ago
6.0 - 12.0 years
7 - 11 Lacs
Mumbai
Work from Office
Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Acquisition Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers Relationship Building / Deepening / Cross Sell Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure their share of wallet with the bank increases. Close monitoring of average revenue per customer. Retention Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers. Risk Management & Governance Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number. Your skills and experience The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship. Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background. Candidate should have excellent communication in English and well groomed. Minimum qualification required is Graduation. Minimum Exp should be 6 - 12 Years in relevant field. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Mumbai
Work from Office
As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours Qualifications About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 19467
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Ahmedabad
Work from Office
As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29813
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Hyderabad
Work from Office
As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours Qualifications About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 19469
Posted 1 month ago
3.0 - 7.0 years
5 - 9 Lacs
Hyderabad
Work from Office
As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29755
Posted 1 month ago
3.0 - 8.0 years
4 - 9 Lacs
Ahmedabad
Work from Office
As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29811
Posted 1 month ago
1.0 - 4.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Handle customer calls/ issues quickly and effectively and end to end resolution (if applicable) Sign up customers for value added services and digital education (if applicable) Tag the call type accurately as appropriate Give accurate information to customers on his queries / concerns Have high awareness levels on KYC and Anti-money laundering Policy Multi-skilled to handle both inbound and outbound calls (if applicable) Initiate and strive towards achieving set targets and service standards Probe identify financial needs on service calls and pitch relevant solutions in line with customer requirements (if applicable) Should be able to identify potential disputes / escalation / specific trends noticed while handling of cases / Process gaps and highlight to the management Ensure all sales pitches are made without mis-selling and achieve targets in term of leads / self closure (if applicable) Ensure proper follow up / tracking of cases and closure within turnaround time (if applicable) Customer Data Confidentiality to be strictly adhered to Adherence to compliance with all applicable rules / regulations and group policies Ensure KPI s (Key Performance Indicator) KRI s (Key Risk Indicator, eg - proper authentication, no rejects, maintained turnaround time, etc as define by the group) are achieved and work towards the improvement Follow up on delinquent accounts to negotiate for timely payments (if applicable) Key Responsibilities Strategy Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group s business strategy and model appropriate to the role. Business Responsibilities related to the delivery of business and / or financial objectives, for example, Awareness and understanding of the wider business, economic and market environment in which the Group operates. Processes Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line, for example, Responsible for executing and supervising the Budget process. People Talent Reference all responsibilities related to people and talent matters, for example: - Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks Risk Management Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them. For example -The ability to interpret the Group s financial information, identify key issues based on this information and put in place appropriate controls and measures Governance Responsibilities relating to the direction, planning, structure, frameworks (e. g. processes and policies) and oversight. For example, Responsible for assessing the effectiveness of the Group s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e. g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities Embed Here for good and Group s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience Cross selling skills About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29550
Posted 1 month ago
1.0 - 4.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Handle customer calls/ issues quickly and effectively and end to end resolution (if applicable) Sign up customers for value added services and digital education (if applicable) Tag the call type accurately as appropriate Give accurate information to customers on his queries / concerns Have high awareness levels on KYC and Anti-money laundering Policy Multi-skilled to handle both inbound and outbound calls (if applicable) Initiate and strive towards achieving set targets and service standards Probe identify financial needs on service calls and pitch relevant solutions in line with customer requirements (if applicable) Should be able to identify potential disputes / escalation / specific trends noticed while handling of cases / Process gaps and highlight to the management Ensure all sales pitches are made without mis-selling and achieve targets in term of leads / self closure (if applicable) Ensure proper follow up / tracking of cases and closure within turnaround time (if applicable) Customer Data Confidentiality to be strictly adhered to Adherence to compliance with all applicable rules / regulations and group policies Ensure KPI s (Key Performance Indicator) KRI s (Key Risk Indicator, eg - proper authentication, no rejects, maintained turnaround time, etc as define by the group) are achieved and work towards the improvement Follow up on delinquent accounts to negotiate for timely payments (if applicable) Key Responsibilities Strategy Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group s business strategy and model appropriate to the role. Business Responsibilities related to the delivery of business and / or financial objectives, for example, Awareness and understanding of the wider business, economic and market environment in which the Group operates. Processes Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line, for example, Responsible for executing and supervising the Budget process. People Talent Reference all responsibilities related to people and talent matters, for example: - Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks Risk Management Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them. For example -The ability to interpret the Group s financial information, identify key issues based on this information and put in place appropriate controls and measures Governance Responsibilities relating to the direction, planning, structure, frameworks (e. g. processes and policies) and oversight. For example, Responsible for assessing the effectiveness of the Group s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e. g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities Embed Here for good and Group s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience Cross selling skills About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29551
Posted 1 month ago
3.0 - 6.0 years
7 - 11 Lacs
Mumbai
Work from Office
Financial Markets Contracts specialises in negotiations of derivatives, REPO, and securities lending documentation (ISDA, GMRA, GMSLA) via multiple Client segments (Investment Managers, Investment Banks and Global Corporates) across the Global footprint of the Bank. The FMC team operates in a highly regulated and time sensitive environment and ensures the foundational documentation, upon which the Bank can safely offer trading, across a whole variety of Financial Market products, is in place. An FMC negotiator is a critical role that underpins much of the Bank s business. An ability to negotiate master trading documentation as efficiently as possible and within the Banks risk appetite is crucial. The FMC team deliver work across multiple jurisdictions in support of multiple stakeholders and business segments. The work is high profile, sensitive, and often complex. The role provides a broad, holistic perspective of transaction management challenges and requirements across the organisation. Key Responsibilities Support FMC to deliver on the vision, strategy, direction for FMC regionally, consistent with the vision and strategy for FMC Global and in support of the Groups strategic direction and growth aspirations. Ensuring all ISDA, GMSLA, and GMRA documentation is in compliance with the terms and spirit of the relevant Bank policies and procedures (including Operational Risk). Working closely with and engaging with internal stakeholders, legal, tax, etc, teams where required. Drafting and negotiation of relevant documentation framework as outlined in policy and procedure in line with credit approvals. Reviewing and confirming all required documentation is in line with Client and Banks expectations, including procedure and policy requirements, relevant approvals for exceptions are recorded, etc. Maintenance of centralised work tracking tools to enable both Regional and Global executive overview of work status and progress. Pro-active efficient and timely escalation of emerging and or realised risks Strategy Awareness and understanding of the firm s business strategy and model appropriate to the role e. g. approach to prioritisation of negotiations, compliance with relevant regulation and the internal operational risk framework, relevant IT support strategy. Business Be a business partner to and independent guardian of the business, achieving the right balance. Single point of contact for any Client or Business escalations. Utilise knowledge of business products and execution undertaken in region to work with regional / cross-regional business and functions to respond to FMC process related questions. Work closely with stakeholders to ensure smooth integration of FMC processes with other parts of the Bank. Work closely with FMC in other regions to reduce duplicative work and ensure logical allocation of work (proposing exceptions to RR where necessary) Resolve all roadblocks and any points requiring clarity, in collaborative fashion between FMC centres or between Legal and FMC or FMC and other stakeholders in the Bank. Adhere to both personal and FMC KPIs, ensuring that work is performed / delivered within thresholds. Processes Identify process improvement initiatives / opportunities to drive efficiency across FMC. Implement and adhere to standardised operational excellence processes. Ensure completion of the FMC Activity Tracker(s) in accurate and timely manner to facilitate preparation and management of Management Information including reports and dashboards. Support all control checks undertaken by FMC under the Risk Framework. Ensure all FMC management information is updated / supplied promptly and accurately as required by the direct line management or Global Head, FMC. People Talent Lead through example and foster the appropriate culture and values, Set appropriate tone and expectations and work in collaboration with business, risk and control partners, Support the provision of ongoing training and development of people, Risk Management Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the firm relevant to the role. Awareness and understanding of the main risks facing the firm and how performance of the role is involved in managing them. Ability to interpret the firm s information relevant to the role, identify key issues based on this information and recommend appropriate controls and measures. Support risk control ownership under the Group s Risk Management Framework (including relevant Operational Risk Framework ownership for FMC). Ensure a full understanding of the risk and control environment in area of responsibility. Governance Responsible for assessing the effectiveness of the firm s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, recommend changes in these areas. Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role. Responsible for delivering effective governance , capability to challenge colleagues effectively, and willingness to work with Clients in an open and cooperative manner. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Standard Chartered Group. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Support the FMC team to achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention, The Right Environment. Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Key stakeholders Regional heads of Corporate Institutional Banking. Financial Markets Sales. Legal. Credit. Margin Operations. Compliance. Tax. Other Responsibilities Support Here for Good and Group s brand and values Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. Skills and Experience Customer Focus Disruptive Innovation Internal Controls Operational Functions Process Improvement Process Management Risk Management Qualifications Minimum 7 years relevant or transferable knowledge and experience in the financial services sector Strong knowledge of master agreement documentation typically entered into by the Bank; including UMR/IM documentation. Strong understanding of legal risks associated with master agreement documentation. Experienced ISDA, GMRA, GMSLA negotiator, fluent in the credit support annexes and applicable regulations. Good knowledge of the concept of minimum acceptance criteria and collateral verification requirements. Proven ability to work with stakeholders situated in other jurisdictions to negotiate master agreement documentation. Demonstrated ability to work in a fast-moving, demanding environment whilst maintaining high quality output, good analytical skills, risk-based approach and excellent attention to detail. Strong organisational and prioritising skills are essential. Strong team player with excellent communication skills in order to effectively liaise with and develop close working relationships with stakeholders and business partners, across various jurisdictions. Ability to quickly assimilate complex syndication and bilateral lending deals and product structures. Fluent English language both spoken and written - additional languages will be an advantage. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 15363
Posted 1 month ago
15.0 years
40 - 50 Lacs
Hyderabad
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and , ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Director In this role, you will: The jobholder will be required to manage one or more projects with a high level of complexity and scope. Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk. Develops the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Business Transformation Frameworks. Identifies and intervenes where there is slippage and variance from plan Plans and analyses costs, tracking operating and capital spend, and tracks reporting to financial business case commitments Oversees the tracking of project/s risks/issues/dependencies, assesses the impact on the benefit realisation for the project/s and takes action to minimise impact, actively challenging and removing obstacles Influences and collaborates with stakeholder and business partners to drive the right project outcomes. Represents the project team at discussions regarding project prioritisation and to create buy-in for risk mitigation and contingency plans Obtains sponsor and stakeholder buy in to plans, key commitments and changes against baseline as they arise Obtains sponsor and stakeholder sign-off for deliverables, formally closes project, assesses stakeholder satisfaction and captures feedback. Captures key learns from each project and feeds back into Global Risk Transformation methodologies and best practice Articulates to stakeholders the targeted benefits and takes joint responsibility for benefits realisation Manages the business sponsor, working with them to ensure project deliverables are met Plans and manages the implementation of the change, to ensure business benefits are realised and that the transition from current state to target state is smooth. Ensuring that the organisation and other change audiences are ready, willing and able to function in the new business environment Works closely with delivery partners on planning, design and estimating, bringing together delivery and business partner teams; actively managing dependencies between these teams and other projects and programmes Sets the pace and operating rhythm, driving a culture of achievement and ensures pace by identifying and removing barriers to project success Promotes pace and energy within the team and leads by example Additionally, a consistent and professional approach to project management is essential with particular attention to the risk profile of the project delivery and the subsequent operational model. Requirements To be successful in this role, you should meet the following requirements: Experience in using Jira and Confluence Knowledge of Cloud, particularly AWS or GCP is desirable Technical background with knowledge of at least one programing language, preferred Produce a well-defined project plan in Clarity, dictate the key milestones and assign responsibilities/resources Demonstrates effective financial skills to develop a detailed business case, including investments, detailed benefits and link to overall finances of the business. Develops and/or reviews estimates and estimating assumptions for the project s schedule, effort, and cost using established Global Risk Transformation estimating models, best practices, and past experience Mobilises the project team and allocates tasks and roles Provides timely reports on project status, risks and issues, evaluating project performance based on management information Manages and reports on the project budget, acting on any variance Manages and reports project risks, issues and dependencies Maintains project change control, ensuring any changes to baseline are managed through change request and all impacts are considered Promotes and takes accountability for project quality; identifies opportunities to improve delivery and oversees the governance process to reduce risk and ensure effective and timely decisions are taken Collaborates with stakeholders to define the project strategy and develops a roadmap ensuring all constraints of time/resources are met. Ensures project teams follow quality assurance processes and Risk Business transformation frameworks. Ensures governance processes and decisions are applied consistently, including: Engaging the project sponsor and stakeholders effectively Seeks project quality assurance, acting on recommendations. The jobholder will also continually reassess the operational risks and likelihood of operational risk occurring. This will be achieved by reviewing risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new processes. The jobholder should then address any areas of concern in conjunction with line management and/or the appropriate department.
Posted 1 month ago
7.0 - 12.0 years
15 - 27 Lacs
Gurugram
Hybrid
Job location: Gurugram Work mode: Hybrid Shift: UK Key skillset: Finance Process risk and controls, internal audits, statutory audits, SOX compliance, SOX testing, risk advisory, Controls testing. Preferred-ESG Exp Industry: BFSI, Big 4 Principal responsibilities: Facilitate RCA creation for in scope processes & review of RCAs including ensuring global RCA consistency from a scoping, risk assessment and controls perspective Support to ensure that there is a RCA and associated control owner continuous monitoring plans maintained for all key processes and controls across Finance Review & provide guidance on remediation to control, issue and incident owners Manage secretarial activities relating to risk and control governance meetings (e.g. scheduling, attendance tracking, terms of reference maintenance, etc. Preparation for governance meetings through review of relevant management information (e.g. follow up on emerging and outstanding issues) Work with external auditors at global and regional levels & Meet regularly with relevant Internal Audit / external audit leads to understand audit plan and emerging issues to support senior management's planning and response. Qualifications - Knowledge of finance functions such as accounting, reconciliation and reporting in the financial services sector is a must Understanding of SOX, operational risk and COSO frameworks would be required Should have eye for detail and problem solving and influencing skills. Ability to challenge information presented, providing reasoned explanation to ensure that agreement is reached by both parties. Excellent interpersonal skills to communicate effectively with team members/wider business including senior executive management and ability to develop a good rapport in challenging situations CA/MBA finance: 9-14 years of relevant post qualification experience in the risk and controls domain with a leading accounting firm / financial services industry. Strong risk and control experience. Experience in performing risk and control assessments, assurance reviews and managing SOX framework is a key requirement Proven ability to design efficient controls /procedures such that they meet internal & external audit along with regulatory expectations Proven ability to anticipate, identify and mitigate operational risk in an appropriate, cost effective manner. Proven ability to design and execute standardization and automation initiatives. Interested can share profile to gramashetty@allegisglobalsolutions.com with skillsets. Regards, Gopala BR Recruitment Lead
Posted 1 month ago
2.0 - 6.0 years
8 - 12 Lacs
Mumbai
Work from Office
About The Role : Job TitlePayments Processing Analyst LocationMumbai, India Role Description The Jobholder report to VP Deputy Head Securities & Custody Operations, in terms of guidance and authority and is guided by them in terms of strategic issues, compliance, etc. However the jobholder should be able to independently interact with Internal/External parties and is expected to be aware of the changes in the regulation What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities This specialized role entails day to day trade processing/settlements/FX/Cash processing. of DB Securities & Custody Operations team which supports local and offshore clients of the GTB Investor Services. Principal AccountabilitiesKey activities and decision making areas Co-ordinate the activities of the team related to trade processing and regulatory reporting Ensure quality and quantity of processing is maintained as per the client SLA Monitor volume inflow and ensure sufficient resource and workflow allocation in a justifiable manner Serve as technical operational expert for queries from clients/team members etc. Building a strong mechanism to take care of volume peaks during peak season Ensuring closure of tasks within prescribed SLAs Ensure strict adherence to all internal and external process guidelines including compliance and legal so as to build and maintain robust control environment. Identifying operational risks proactively and mitigating appropriately. Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc). Work very closely with the process owners/stakeholders and other internal clients for overall growth of the banks business Handling BAU to process FX/Cash processing for offshore and local clients, FX and Regulatory reporting for India market, break analysis and escalations, follow up with stakeholders. Your skills and experience Graduate (BA / BS / B.Com, etc.) with 5 to 8 year experience in the relevant field Exposure to the Indian capital markets, settlements or having custody background would be preferred Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills The candidate should be proficient in written and verbal communication. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
1.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role : Job TitleDocumentary Trade Analyst, AS LocationBangalore, India Role Description Its a popular perception that if you have experience in Trade Finance Operations, you are never out of job. We handle multiple products like Letter of Credit, Collections, Bank Guarantees etc. Depending on your appetite to learn, you will get enough opportunities to learn multiple products/processes. The learning never ends in Trade Finance Operations. Our subject matter experts will ensure that you get the necessary training on the products and processes. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Day to day management of Process Service Delivery Serve as Internal/external escalation point Serve as technical operational expert for queries from clients/team members etc. Monitoring and controlling workflows Spearhead various process improvement initiatives Ensuring closure of tasks within prescribed SLAs Identifying operational risks proactively and mitigating appropriately. Offering guidance with individual and team challenges Effective Multitasking Effective Delegation to direct reports Ensure structured upward & downward communication Assist with recruitment and training process Supervise and manage development of team members Drive projects and efficiency initiatives Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc). Work very closely with the process owners/stakeholders and other internal clients for overall growth of the banks business Your skills and experience Possesses adequate understanding of Trade related rules and guidelines as commissioned by ICC (ICC/UCP/URC etc) Good understanding of legal, credit and operational risks in handling of Trade product/services Good communication skills (oral and written) Flexible to work in late night shifts.CDCS Certification is an added advantage How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 1 month ago
10.0 - 16.0 years
12 - 18 Lacs
Mumbai
Work from Office
Role Description The Divisional Control Office(DCO) is a 1st Line of Defence (1st LoD) function. Its primary objective is to support the front office in executing Non-Financial Risk framework for its business line. The primary responsibility of the Risk Analyst within the DCO would be to support the Risk and Control Assessment (RCA) process. The RCA is a key component of the Banks Non-Financial Risk (NFR) Framework to enable the effective profiling, monitoring, and management of Divisional NFR. The responsibilities would also include control testing, incident research, remediation and other ad hoc control initiatives and projects. Working closely with teams in and out of the division to understand risks impacting the group on a dynamic basis. Job Description The DCO team is principally responsible for: Identification and mitigation of non-financial risks (regulatory, conduct and systemic) Supporting the operations of an efficient supervisory and conduct framework. Ensuring the governance of a divisions audit portfolio Driving Change the Bank initiatives to support the control framework. In addition to working closely with the functional heads, the groups reach and interaction is broad, including engagement with the Divisional Control Officer (DCO) colleagues and those functions forming the 2nd and 3rd LoD, for example Compliance, Anti Financial Crime (AFC), Non-Financial Risk Management (NFRM), Legal, Group Audit and others. This role will be to support the Global DCO function in various capacities. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy: - Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The individual within the team would be primarily responsible for RCA and would be required to:- Collate and analyse contextual data and relevant data triggers (including read across from other assessments) to inform an accurate and up to date view of the Risk Profile as well as Emerging Risks. Analysis of the Inherent Risk, Control Suite & Residual Risk rating and supporting rationale, liaising with Risk Types SMEs in their business. Consider the combined effectiveness of individual Key Controls, leveraging available individual Control certification & assessment from Control Owners, and individual Control Assurance results for Control Suite ratings. Participating in RCA workshop to ensure Risks are discussed and mitigation decisions are documented in the RCA tool. Creating an RCA snapshot in the tool as a point-in-time Risk Profile for the division and coordinating capture of unresolved 2nd LoD challenges and obtain sign off from the Business. The individual would also be responsible for: - Creation and delivery of senior management reporting to support decision making. Lead change initiatives e.g. planning, coordinating with various teams, tracking progress, and escalating where necessary. Preparing for Non-Financial Risk related meetings, as required Ensure processes are fully documented (procedures) and up to date. Monitor level 1 controls and ensuring control inventory is kept up to date. Initiate level 1 controls enhancement and automation Manage all aspects of Front Office Operational risk including operational and financial integrity issues, Self-Identified Issues, Audit Findings Provide support for audit reviews and compliance testing. Monitor the risk remediation/implementation on key issues. Provide analytical support to the DCO team and senior management decision making. Manage ad-hoc tasks as and when required. Your skills and experience Post Graduate with relevant experience Work experience in banking domain working on regulatory projects/ operational risk management. Strong interpersonal and excellent verbal and written communication skills. Experience in conducting and driving meetings with senior stakeholders. Able to work as part of a global team. Strong computer skills, particularly in dealing with high volume of data, management of databases and Excel. Advanced exposure to Word and PowerPoint is must. Strong analytical skills and ability to formulate clearly and present information in a compelling manner. Confident to question the status quo business practice / existing control framework.
Posted 1 month ago
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