0 - 5 years
3 - 7 Lacs
Posted:8 hours ago|
Platform:
Work from Office
Full Time
Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE call soumya@8088720040 call hr aditi@7795311459 call pooja@9886112704 call hr indu@7848820046
Ignites Human Capital
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