Observability Engineer - Dynatrace

Driving workshops with application teams for FSO application scope validation and baselining, detailed requirements gathering.
Detailed design document preparation - covering Dynatrace solution and architecture design, design of use cases for application monitoringConfigure and maintain Dynatrace SaaS environmentsDeploy, configure and manage Dynatrace agents and ActiveGates - for achieving full stack observabilityProvide integration solutions of Dynatrace with third-party tools like MoogSoft, Azure monitor, ServiceNow ITSM tool and API integration.Coordinate with application teams for detailed monitoring, dashboarding, reporting data gathering and build dashboards.Monitor application performance metrics - APM, identify potential issues - RCA investigation, and troubleshoot performance bottlenecks.Configure Davis AI, Grail, Monaco for gathering Technical and business insights, workflow automationWork with Dynatrace team to address issues where vendor engagement is needed.Prepare SOP support documentation for ongoing support of Dynatrace platform and use cases deliveredStrong Experience in managing and configuring the Dynatrace monitoring platform - Configure and maintain Dynatrace SaaS / Managed environmentsExperience in application data onboarding for delivering Full Stack Observability - APM, Synthetics, Real User Monitoring, Transaction monitoringWork with multiple APM tools, showcasing adaptability and a broad range of experience in application performance monitoring.Experience in providing support for application teams in issue RCA / troubleshooting, alert setup, and dashboard creation.Experience with integration solutions of Dynatrace with third-party tools like MoogSoft, Azure monitor, Cloudwatch, ITSM tool (ServiceNow, Remedy, Jira) and API integration.Experience in Grail, Davis AI data analytics for gathering Technical and business insightsExperience in Monaco for config management and workflow automations using DynatraceGood understanding of Application deployment architecture SaaS, PaaS, OnPrem / Cloud hosted, Microservices Architecture, Containers, Kubernetes deploymentGood understanding of DevOps, CI/CD concepts, Git / Jenkins for code config managementKnowledge of requirements gathering templates and driving workshops with application teams for data gatheringStrong understanding of End User Monitoring (EUM) modulesExcellent verbal and written communication skills and relationship-building skills with a diverse global team.Dynatrace certification preferred.Dynatrace Professional / Advanced Certification