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1.0 - 6.0 years
2 - 7 Lacs
Pune
Work from Office
International Voice Process Min. 1Yr+ Strong Technical Exp. into Active Directory, DHCP, TCP, IP, Technical trouble shooting Excellent communication skills Work from Office CTC - Upto 8.4L Loc. - Pune Required Candidate profile Contact Aparupa (9311697179) aparupa.imaginators@gmail.com
Posted 1 week ago
12.0 - 21.0 years
0 - 1 Lacs
Pune
Work from Office
Hiring CMM level 5 organization Experience in Active Directory and Messaging (Exchange 2016 & O365). Understanding of TCP/IP networking. Knowledge on Skype for Business Experience on Windows Platform with 2008/2012/2016/2019/2022 operating systems Required Candidate profile Must: Exp in Azure AD and O365 & Exchange On Premises Designation: Wintel Engineer L3(System Administrator) Exp-12+yrs Location-pune NP-30 Days ankitapisal@peshr.com/9004076848
Posted 1 week ago
4.0 - 9.0 years
8 - 15 Lacs
Ahmedabad
Work from Office
Key Roles and Responsibilities: 1) Server Infrastructure Management Must have: • OS Knowledge: Windows Desktop OS, Linux OS, Mac OS • Microsoft servers: Windows Server 2016, 2019 & 2022 • Configure and optimize Windows servers, security, updates, etc. • Monitor and troubleshoot cloud-based systems to ensure high availability and performance. • Having good knowledge of installing, configuring, and troubleshoots for Linux centos, Ubuntu and Windows. • Cloud platform: AWS, Azure and GCP (minimum two platform knowledge) • Strong background in managing Windows and Linux server environments. • Experience with Active Directory, DNS, DHCP, and other core services. Nice to Have • Java & Tomcat • Apache. Redis, WEB Servers, MySQL and MSSQL, FTP and CDN systems. • Cloud Security experience. • Automation using CI / CD • Cloud Infrastructure with Kubernetes • Add and manage FTP accounts and file management. • Domain & sub-domain management • Email configure and regularly update security for that. 2) Security and Compliance: Must Have • Implement security best practices for both cloud and local systems, including access controls, encryption, and vulnerability management. • Knowledge about ISMS 27001 Security best practices • Known to comply with industry regulations and internal security policies. • Security and hardening of the systems. • SSL lookup and upgradations • Firewall and anti-virus security enhancement. Nice to have • IP and Port configuration and leakage monitoring • Knowledge of cybersecurity principles and best practices. • Experience implementing security measures for both cloud and on-premises environments. 3) On-Premises Systems Administration: Must Have: • Various development IDE for Java, .Net, NodeJS, etc. • Database management studio for various databases (MySQL, SQLite, MSSQL,) • Manage Android and Apple devices • Administer and maintain servers, storage, and networking equipment within the office servers. • Implement and manage virtualization for efficient resource utilization. • Setup & Support RDP or remote access for the Windows and MAC OS • Inventory management for the physical assets and its tracking. • Patching: Establish a patch management process for local servers and infrastructure components. Nice to Have • Schedule regular maintenance windows to apply patches without affecting critical operations. • Ensure that patches are thoroughly tested in a non-production environment before applying them to production systems. • Keep abreast of security bulletins and vulnerabilities to prioritize critical patches. 4) Backup and Disaster Recovery: Must Have: • Backup firewall, Data, File etc. • Regular practice to verify the backup restoration and recover. • Manage old data archival or disposal cycle and maintain track of all backups. • Implement backup and disaster recovery plans to protect critical data and systems. 5) Networking Knowledge: Must Have: • Understanding of networking concepts, protocols, and security (TCP/IP, VLANs, VPNs, firewalls). • Problem-solving and Troubleshooting: • Strong analytical and problem-solving skills to diagnose and resolve complex issues. • Server loads manage. • Log analysis and optimize service/configuration. • Impact analysis and plans 6) Education Requirements: Bachelor's in information technology, Computer Science, or a related discipline; professional certification (e.g. AWS or Azure Cloud Certification) is a plus • Excellent written and verbal communication skills • Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery • Resourcefulness and problem-solving aptitude
Posted 2 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Pune, Bengaluru
Work from Office
Role- Senior Technical Support Executive Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC- Up to 4 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US For more info contact HR Haider - 9256424833
Posted 2 weeks ago
10.0 - 16.0 years
12 - 20 Lacs
Ahmedabad
Remote
Fundamental knowledge & Foundation Skills End Users administration Microsoft 365 administration Windows Server OS Administration Azure/AWS administration L3 support experience is must
Posted 2 weeks ago
10.0 - 15.0 years
10 - 15 Lacs
Hyderabad
Work from Office
Role & responsibilities • ITSM experience Technology • End point management • O365 • Networking Protocol • Linux/Window/Cloud technologies • Access Point Management, • Threat Assessment Perform Report • Analytics of day-to-day Operations and manage team. • Good to have Windows Licensing, Billing Management • Asset Management • vendor Management Preferred candidate profile
Posted 2 weeks ago
1.0 - 2.0 years
3 - 3 Lacs
Pune
Work from Office
Required Exp.- 1yr in Tech Supp.| Interational Voice Work From Office 24*7 US Rotational Night Shift 5 Days Working 2 Days Rotational Off Exp Considered After Graduation Only Interview - Virtual Location - Pune Share CV's - 9257669383 (Harsha) Required Candidate profile Excellent communication skills required in English, Microsoft Certified is a plus point Perks and benefits Night allowances Incentives Both way cab facility
Posted 2 weeks ago
6.0 - 10.0 years
10 - 20 Lacs
Nagpur
Remote
Key Responsibilities: The handling of the tickets assigned to you by your team lead. Initial problem diagnosis of the case as well as next steps Identify and discuss root cause of user technical issues. Correctly follow the processes and procedures set out for your team. Work together efficiently with onsite technicians to correctly diagnose and troubleshoot issues. Respond to assigned tickets/tasks in accordance with Service Level Agreement guidelines. Update technical support documentation when required. Expectations: Have the ability to troubleshoot network, software and operating system issues in a distributed software environment. Have experience in customer facing Technical Support Drive cases to resolution, while maintaining excellent communication with the customer Ensure that regular, accurate case notes are added to tickets. Utilize ticket management systems. Escalate relevant cases through the correct escalation paths. Pass on any feedback or suggestions by customers to the appropriate internal team. Follow all company policies and best practices such as accurate time tracking. Qualifications: Should be a Self Learner with a provided Training path. Advanced knowledge of computer hardware and software Experience with desktop operating systems. Strong experience with the Microsoft Office Suite of Applications Strong experience with Microsoft Cloud solutions such as Microsoft 365 and Azure Strong experience and expertise managing Microsoft Servers and Active Directory Strong experience with creating, managing, and deploying GPOs Experience with PowerShell and Automation Strong Experience with network technologies and devices such as APs, Routers, switches, and firewalls Strong Experience in Disaster Recovery/Corruption of the Windows Server Operating System Working knowledge of a range of diagnostic utilities and processes Good phone etiquette Good English written and oral communication skills. Knowledge of customer service principles and practices Effective listening skills Exceptional customer service orientation Must be able to identify and understand issues, problems, and opportunities. Experience working in a collaborative team environment. Certifications(Good to have): MCSA MCSE Microsoft Azure Administrator
Posted 2 weeks ago
4.0 - 9.0 years
6 - 9 Lacs
Chennai
Work from Office
Job Summary We are looking for an experienced IT Administrator Lead to oversee IT operations, lead a team of professionals, and ensure seamless delivery of technical support and IT services. The role requires a strong combination of technical expertise and non-technical leadership capabilities to manage daily operations, drive strategic initiatives, and collaborate with internal and external stakeholders. Roles & Responsibilities Non-Technical Skills Lead communication and stakeholder engagement with clarity and professionalism. Manage time and priorities effectively in a fast-paced environment. Provide leadership and direction to the IT team, ensuring accountability and growth. Oversee multitasking and balance team workloads to meet service expectations. Conduct daily audits and ensure timely resolution of IT service tickets. Lead and support projects including procurement, software licensing, security systems, email creation, and IT device management. Collaborate with clients, vendors, and internal process owners for continuous improvement. Serve as a Subject Matter Expert (SME) within the team, offering technical and procedural guidances. Technical Skills Administer and troubleshoot operating systems (Windows/macOS/Linux), including deployments and routine maintenance. Provide in-depth knowledge and support for IT equipment (computers, printers, networking devices). Manage Microsoft 365 Admin Center for user administration, policy enforcement, and service health monitoring. Ensure IT security through account management, MFA implementation, compliance checks, antivirus, and anti-spam systems. Support and troubleshoot Microsoft 365 applications and other standard technologies. Oversee cloud backup processes and data loss prevention strategies. Configure and maintain virtual machines, ensuring performance and security. Qualifications Bachelors degree in Information Technology, Computer Science, or related field experience. Minimum of 8 years of experience in IT administration, with at least 2 years in a leadership role. Strong knowledge of Microsoft 365 ecosystem and IT infrastructure.
Posted 2 weeks ago
10.0 - 17.0 years
22 - 27 Lacs
Pune, Bengaluru, Delhi / NCR
Hybrid
Position: Active Directory/Identity Access M365 Architect “ Mode of Hiring: C2H Location-Remote Job Description Job Description:- The Microsoft Office 365 Messaging Solution Architect will utilize the expert-level experience and knowledge of Office 365 architecture, administration, and best practice recommendations combined with a strong current and deep experience with Microsoft Exchange Server, Microsoft Office Communications Server, Microsoft Office SharePoint Server, Active Directory, and Forefront Identity Manager, to assist True Tandem’s customers with the design, development, and deployment of messaging and communication solutions. Key Functional Areas of Expertise Architects and consulting roles in the projects, Design and implementation, hands-on experience Technical specialization / External certifications Build the vital competency centers Excellent quality of delivery Build a portfolio of successful projects, references, and credentials Market research Technical Expertise 10 to 15 or more years of experience in Architecture and Designing solutions, Migrating on-prem Exchange to O365/Exchange Online. Eepertise on Migration tools like Bittitan, Quest etc. Experience working in a Transitional multi-supplier environment within a large-scale organization. Experience in leading significant technical solution design and development, leveraging existing tool suites, and proposing best-of-breed solutions. Must have strong hands-on experience working on Exchange Online Experience implementing M365 DLP, Cloud App Security, Defender, and Conditional Access To maintain Exchange Hybrid Co-Existence in a multi-Active Directory Forest/Exchange Org Topology To maintain Data Sovereignty compliance (GDPR) when Multi-Geo must have to be used Migrations from Lotus Notes & GroupWise, along with InterOrg (Exchange to Exchange) and GSuite/O365 Tenant to Tenant Migrations Migrations from SharePoint on-premises, Gsuite, and other CMS tools to SharePoint Online and OneDrive for Business Must have Architectural understanding of how Third Party Archive & Journaling Email Data (Enterprise Vault, Mimecast) on legal hold is migrated appropriately (to maintain Data Immutability) Must have Architectural Proficiency in integrating Microsoft and non-Microsoft Mobile Devices/Mobile Application Management & Unified Endpoint Management solutions with Exchange/Office 365 (Intune, Airwatch, Workspace One, etc.) as well as other third-party email-aware apps (Unified Communications/Messaging, Fax, Printer/Scanners) Must have Architectural Proficiency (Design, Build, Migrate) with Office 365 Email Protection Mechanisms: Microsoft and non-Microsoft Email Hygiene/Gateway Products (Proof-Point, Exchange Online Protection, Mimecast, etc.) SPF, DKIM, and DMARC (along with ARC) Office 365 Advanced Threat Protection, Must have an architectural understanding of Microsoft 365 protections
Posted 2 weeks ago
6.0 - 11.0 years
3 - 8 Lacs
Chennai
Work from Office
We are looking for a passionate individual, having computer science/IT UG/PG background with 8+ Years of experience and expertise in Monitoring, Maintenance, Upgrading, Installation, Configuring, Networks, Servers, Hardware, Software, Security Protocols, Threats, Access Control, Debugging, Documenting, Backing Up, Archiving, Data Retrieval, Recovery, IT Support, IT Administration. Should have experience in client communication on Project Management of IT Infrastructure. Desirable Profile Total Relevant Experience: 6+ years. Client communication experience is a must. Past experience should include Top tier IT Companies. Technical Skills: L2 protocols, Network Infrastructure, Windows Server, Linux server, DNS, TCPIP, SMTP Email Server configuration, load balancer. SQL Server database administration. Good communication skills and logical ability is mandatory. Project Management certifications are an added advantage. Other Roles and Responsibilities MCSE, CCNA, or similar certifications desirable. Take ownership of customer issues reported and see problems through to resolution. Troubleshoot and resolve issues through sharing best practices and direct resolution. Excellent written and verbal communication and effective organizational and multi-tasking skills. Proven ability to quickly learn new technical domains and train others. Should be flexible to work in an operational environment, rotational shifts and on-call schedule. The knowledge of network, firewalls, load balancer, API gateway, flapping, Network monitoring, coordinating with network vendor, last mile. Deep understanding of TCPIP and other network protocols. Familiarity with DNS, DHCP and other networking services. Good work experience in L2 protocols testing (VLAN, IGMP, ARP, 802.1x, QoS, DHCP, PPPoE, IPV6) Experience in windows server administration, Installation, Troubleshooting and technical support. Advanced knowledge in RAID configuration. L2 System Engineering Support for IT Infrastructure Web Hosting Platforms Expertise in Windows 2008, 2012,2016,2019 System administration Understanding of SQL and DB admin knowledge. Windows Server administration, Active Directory, Patch Management, User management to create and manage users, groups, renaming groups, deleting groups Monitoring, configuring and maintaining Windows systems and servers. Proficient in ITIL processes in managing incidents, problems, and change management. DR Server management and sync with primary location. SMTP Email Server configuration and management Coordinating with different department for getting the operational work done. Handling multiple minor and major incidents/calls received with Remote support. Experience in troubleshooting Windows OS, office, Email Experience in troubleshooting Office 365. Basic understanding of Active Directory. Access management of IT Assets. SQL Server Software installation and Maintenance, Database Backup and Recovery, Security, Authentication, Capacity Planning, Performance Monitoring, Database Tuning, Troubleshooting. Manage SQL Server databases, Ids and Passwords. Configure, maintain and monitor database servers, processes, system's health and performance. Ensure high levels of performance, availability, sustainability, and security. Analyze, solve, and correct issues in real time and Provide suggestions for solutions. Refine and automate regular processes, track issues, and document changes. Assist developers with query tuning and schema refinement. Perform scheduled maintenance and support release deployment activities after hour Other general responsibilities as instructed by management Interested candidates kindly share your CV to: shalini@intuitiveapps.com
Posted 2 weeks ago
7.0 - 10.0 years
7 - 12 Lacs
Gurugram
Work from Office
Minimum experience of 6 years in managing Microsoft Intune ( Intune Administrator ),Microsoft O365 Platform & SharePoint Online. Act as the internal focal point for M365/Azure technologies, working with internal resources to facilitate cloud adoption. Perform day-to-day management and administration for Exchange Online system within an Office 365 hybrid/cloud environment. Experience working with an on-prem environment that is synced to the cloud. Enterprise active directory/domain controller set up, configuration and troubleshooting experience, Active Directory system State Backups/Recovery. Expert Knowledge of Microsoft Windows 2016/2019 Administration: Install, Configure & manage. Experience in Migrating Users, Groups, Workstations and Application window Servers from Source Domain to Target Administration of user Accounts, Groups, Resources, Security, Backup strategies in window Servers 2016/2019 Expert Knowledge of Microsoft Windows Active Directory (Forests, Domains, AD Partitions, FSMO Roles, Sites, Subnets, Replications, AD Backup/Restore, Group Policies, Security, implementation of Group Policy, domain consolidation) Knowledge on TCP/IP, DNS, DHCP, Power shell scripting Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through innovation, process and procedure Experience as a Server Administrator or similar role for Windows & HyperV, Monitoring of VM`s. Configuration of servers, operating systems administration, CIS hardening, firewall including but not limited to management of users, processes, resource contention, preventive maintenance and management of updates & patches to ensure that the system is properly updated Change Management, Incident management, Schedule and manage regular backups Testing, regularly update firmware to protect against vulnerabilities. Solid understanding of ITIL framework & best practices Knowledge of exchange PowerShell & Nessus vulnerability assessment tool. Worked on monitoring tool. Knowledge of Email gateway\antispam. Perform troubleshooting, root cause analysis, and performance benchmarking. Generate and distribute monthly statistical reporting. Provide support for issues ranging from single-user issues to system-wide problems.
Posted 2 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Pune, Bengaluru
Work from Office
Role & responsibilities Install, configure, and maintain desktop/laptop systems, printers, and peripheral devices. Perform system upgrades, OS/software installations, and patch updates. Troubleshoot hardware, software, and network-related issues on end-user devices. Provide Level 1 and 2 technical support via in-person, phone, or remote assistance. Manage user accounts, email configuration, and basic Active Directory tasks. Respond to and resolve incidents/tickets in a timely manner using ITSM tools. Escalate unresolved issues to senior engineers or relevant support teams. Maintain inventory of IT assets including laptops, desktops, and accessories. Ensure security compliance through endpoint protection and regular updates. Provide onboarding/offboarding IT support for employees. Document technical issues and resolutions for future reference. Preferred candidate profile Bachelors degree in Computer Science, IT, or a related field (or equivalent experience). 2–3 years of hands-on experience in desktop/laptop support. Proficiency in Windows 10/11, MS Office Suite, and common enterprise applications. Basic knowledge of Active Directory, DNS/DHCP, and networking concepts. Familiarity with endpoint protection software, remote support tools, and imaging tools. Good understanding of hardware diagnostics and repair.
Posted 2 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Role & responsibilities Install, configure, and maintain desktop/laptop systems, printers, and peripheral devices. Perform system upgrades, OS/software installations, and patch updates. Troubleshoot hardware, software, and network-related issues on end-user devices. Provide Level 1 and 2 technical support via in-person, phone, or remote assistance. Manage user accounts, email configuration, and basic Active Directory tasks. Respond to and resolve incidents/tickets in a timely manner using ITSM tools. Escalate unresolved issues to senior engineers or relevant support teams. Maintain inventory of IT assets including laptops, desktops, and accessories. Ensure security compliance through endpoint protection and regular updates. Provide onboarding/offboarding IT support for employees. Document technical issues and resolutions for future reference. Preferred candidate profile Bachelors degree in Computer Science, IT, or a related field (or equivalent experience). 2–3 years of hands-on experience in desktop/laptop support. Proficiency in Windows 10/11, MS Office Suite, and common enterprise applications. Basic knowledge of Active Directory, DNS/DHCP, and networking concepts. Familiarity with endpoint protection software, remote support tools, and imaging tools. Good understanding of hardware diagnostics and repair.
Posted 2 weeks ago
2.0 - 7.0 years
4 - 7 Lacs
Nagpur
Work from Office
Job Overview: We are looking for a highly skilled L2 IT Support Engineer with a strong background in managing complex infrastructure environments. The ideal candidate should have hands-on experience with Managed Service Providers (MSPs) , server management, Group Policy creation and optimization, virtualization technologies , and advanced desktop infrastructure. Job Title : IT Support Engineer + Job Description: Hands on knowledge and experience working on Windows OS (Client OS and Server OS) Hands on knowledge and experience on Active Directory, Azure Administration, O365 administration. Basic knowledge of the OSI model, switching and internet routing technologies Basic understanding of network concepts, cloud & virtualization tools. Understanding of IT infrastructure and Security. Ability to assess faults, prioritize, respond and escalate accordingly. Clear communicator (both written and verbal). Provided technical support for operational administration, Directory Services, servers and TCP/IP networks. Ensuring correct comprehension, response time and resolution of issues/requests/emails. Proficient and knowledgeable and knows how to properly troubleshoot various problems Required Skills: Proven L2/L3 level support experience in IT Infrastructure. Hands-on experience working with MSPs and handling multi-client setups. Strong understanding of Group Policy , Active Directory, DNS, and DHCP. Proficiency in VMware, Hyper-V, Horizon View , and virtualization concepts. Experience with Veeam Backup & Replication . Deep knowledge of Remote Desktop Services and Thin Client configurations. Excellent problem-solving, communication, and documentation skills. Relevant certifications (e.g., Microsoft, VMware, Veeam) are an added advantage.
Posted 2 weeks ago
0.0 - 1.0 years
3 - 5 Lacs
Bengaluru
Work from Office
We are looking for an experienced O365 Admin to provide high-end technical and project-based support and consultation for Office365 Cloud services. The ideal candidate will be responsible for architecting, designing, and implementing solutions using various services offered by the Microsoft Office365 package. Key Responsibilities: Provide high-end technical and project-based support & consultation for Office365 Cloud services. Architect, design, and implement solutions using different services & solutions offered by the MS Office365 package. Handle Tier 3 operations for all Office365 workloads, primarily: o Exchange Online o SharePoint Online o Microsoft Teams o Security & Compliance Assist Tier 1 & Tier 2 resources in addressing Office365-related issues. Troubleshoot advanced Office365 issues and perform call backs to ensure issues are resolved within defined SLAs with appropriate solutions provided to the customer. Update, share, and analyze daily, weekly, and monthly Office365-related ticket trackers. Resolve global cross-functional or work-team issues. Define key management routines and governance strategies to ensure effective business process execution.
Posted 2 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Pune, Bengaluru
Work from Office
Tech Support Associate Min 1 Year Exp Into International Voice Any Graduate CTC- upto 4LPA + Allowances 5 Days working 2 days off (WFO) Both side Cab Shift- US Interview - Virtual Contact HR Riyanshi 952101763
Posted 2 weeks ago
3.0 - 8.0 years
2 - 7 Lacs
Nagpur
Work from Office
Role & responsibilities Provide advanced L2 support for server, virtualization, and desktop infrastructure. Design, create, and optimize Group Policies and global IT policies across multi-domain environments. Hands on knowledge and experience working on Windows OS (Client OS and Server OS) Hands on knowledge and experience on Active Directory, Azure Administration, O365 Administration. Manage and support Windows Servers , including installation, configuration, and maintenance. Work extensively with virtualization platforms such as Hyper-V and VMware . Configure and manage VDI solutions , especially using VMware Horizon . Set up and maintain Remote Desktop Services , including complex multi-user environments. Perform image refresh, deployment, and configuration of Thin Clients . Manage backup and disaster recovery solutions using Veeam . Collaborate with internal and external teams to support IT infrastructure for multiple clients. Maintain documentation for configurations, procedures, and changes. Required Skills: Proven experience in L2 IT Infrastructure Support Hands-on expertise in MSP environments and multi-client infrastructure management Strong understanding of Group Policy , Active Directory , DNS , and DHCP Proficient in VMware , Hyper-V , Horizon View , and overall virtualization technologies Experience with Veeam Backup & Replication In-depth knowledge of Remote Desktop Services and Thin Client configuration & image deployment Excellent communication, problem-solving, and documentation skills
Posted 2 weeks ago
3.0 - 7.0 years
7 - 13 Lacs
Mumbai, Pune
Work from Office
Service Desk Specialist 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops. Escalating software and other application issues to the subject teams. Troubleshooting desktop/laptop hardware and software issues, that can be worked upon remotely. OS/ Office/ basic system application/Anti-Virus client support. Outlook, browser, Printer/scanner installation, configuration and troubleshooting on client system. Strong experience & Knowledge of ITIL Process. Strong experience & Knowledge of MIM. Additional Installed, modified, and made minor repairs to computer hardware and software systems. Understood VPN configuration and mobile device security protocols to ensure data protection. Fielded support calls, chat, email, and other communication from users with inquiries regarding software programming, connectivity, Password Resets, Outlook issue, printing, and similar concerns. Consulted with users to determine steps and procedures taken to identify and resolve the problem. Managed user accounts, groups, and permissions within Active Directory to ensure secure access and efficient operations. Performed on-site IT support tasks like hardware repairs, equipment installation, and cabling Applied knowledge of computer software, hardware, and procedures to solve problems. Sound Knowledge of AD, O365, MS-Office, Software hardware Installation, basic Network Support. Strong technical Background with Excellent Communication Skills.
Posted 3 weeks ago
8.0 - 13.0 years
15 - 30 Lacs
Noida, Hyderabad
Work from Office
Core Responsibilities: Exchange Online Management: Setting up and managing user mailboxes, distribution groups, public folders, and shared mailboxes. Office 365 Administration: Managing user accounts, roles, and permissions within the Office 365 environment. Troubleshooting: Diagnosing and resolving issues related to email, calendar, and other messaging services. Security Implementation: Implementing security measures such as threat protection, data loss prevention, and compliance policies. Migration and Upgrades: Planning and executing migrations to Office 365 and upgrades of messaging infrastructure. Collaboration Tools Support: Providing support for Microsoft Teams and other collaboration tools. Documentation: Creating and maintaining documentation for configuration, troubleshooting, and best practices. Monitoring and Reporting: Monitoring system performance and generating reports on incidents and outages. Working with Teams: Collaborating with other IT teams and stakeholders. Required Skills and Experience: Strong knowledge of Microsoft Exchange Server and Exchange Online . Experience with Microsoft 365 administration and configuration . Proficiency in troubleshooting and resolving technical issues . Familiarity with Microsoft Teams and other collaboration tools . Experience with PowerShell scripting . Understanding of security concepts and best practices for Office 365 . Excellent communication and collaboration skills
Posted 3 weeks ago
7.0 - 12.0 years
8 - 14 Lacs
Thane, Navi Mumbai
Work from Office
Job Title : MS Exchange, O365 and Intune Administrator Experience : 8 years of relevant working experience. Location - Navi Mumbai (Airoli) Job Type : Permanent Work from Office Job Requirement : The candidate should have strong knowledge of MS Exchange and Office 365. Excellent problem-solving skills and ability to work collaboratively with IT and security teams are essential for success in this role. # Understanding of Exchange Roles and Architecture. # Working Experience on Exchange Installation and CU update. # Knowledge/Experience of DAG. # Good knowledge on Mail Flow/Routing. # Understanding of Transport Rules, TLS, DKIM and SPF. # Understanding on Application SMTP relay. # Knowledge/Experience on migration during projects or internal activity. # Experience in Creation and Maintenance of Distribution lists, Transport Rules, Security Groups, Delegation Administration, Mailbox restoration for deleted users. # Understanding of O365 License model. # Experience on troubleshooting sync issues. # Experience in Exchange Hybrid setup. # O365 Message trace. # Should possess basic understanding of Conditional access policy, Azure AD , MFA. # Design and implement Microsoft Intune solutions for endpoint management, including device enrollment, policy configuration, and application deployment. # Implement security policies and configurations to ensure the protection of endpoints through Intune. # Manage security baselines and compliance policies to meet organizational security standards # Package and deploy applications using Intune, ensuring proper distribution and version control # Collaborate with application owners to streamline the deployment process. # Create and manage configuration profiles to enforce settings and restrictions on devices # Implement conditional access policies to control access based on device compliance. # Plan and execute upgrades to Intune services and stay current with feature releases.
Posted 3 weeks ago
4.0 - 6.0 years
7 - 9 Lacs
Chennai
Work from Office
For your reference - Below is JD that we are looking for Edelman Job Description ¢ ¢ ¢ ¢ ¢ Excellent oral & written communication Knowledge in Windows AD Knowledge in Exchange Server / Office 365 Cross functional Knowledge in MAC with Windows Domain Knowledge in User Permissions / Access Restriction for Domain Accounts Ensure 100% availability of resources as per SOW Standardize the Service Desk operations and implement best practices ¢ Rotational shift ¢ 24/7 support ¢ Service now ITSM tool Primary Skills (Preferred) ¢ ¢ ¢ ¢ Knowledge in Troubleshooting OS / Network / Printers / Hardware related Issues Knowledge in Troubleshooting Application Related issues Knowledge in Remote Support for Windows / MAC users with appropriate Tools Knowledge of MS Office products (Teams, Onedrive, Sharepoint, word, excel, PowerPoint, Outlook) ¢ User admin task experience ¢ Secondary Skills (Preferred) ¢ Knowledge in Mac OS / Application Troubleshooting
Posted 3 weeks ago
4.0 - 9.0 years
3 - 8 Lacs
Mumbai
Hybrid
Job description: SharePoint online, SharePoint solutions, SharePoint (on-prem to cloud solution), Azure AD, O365, SharePoint Designer, Power Apps, Power Automate, Power Shell scripting. Worked with US/UK Clients.
Posted 3 weeks ago
1.0 - 4.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Min 1 Yr Exp In Technical Support International Voice Must Have exp into Windows, Microsoft Troubleshooting Graduates Only CTC-Up to 5 LPA+ Variables Location-Hyderabad 24*7 US Shift 2 Way Cab 5 Days Working Immediate Joiners Contact 8769866443 Neha
Posted 3 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC - Upto 4 LPA WFO 24*7 US Shift 5 Days Working Immediate joiners Location - Hyderabad Send resume on - 9257669383 (Harsha) Required Candidate profile The role req. providing TS for Microsoft products inc. troubleshooting, device connectivity. Require strong comm.skills, familiarity-Windows and Office & ability to deliver excellent customer service. Perks and benefits Night allowances Incentives Both way cab's
Posted 3 weeks ago
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