113 Netflow Jobs - Page 4

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. We are seeking analyst level individuals with experience working in the field of cybersecurity and a desire to help organizations improve their operations to join our team and help run the ongoing security operations for RSM clients in a variety of industries and geographic locations. Successful candidates will have working knowledge in some or all these areas – IT operations, security monitoring, active directory, IP networking and various cloud technologies. Position And Key Responsibilities At RSM, analysts work with large and small companies in variety of industries. They develop strong working relationships with their peers within the security operations center (SOC) while learning their clients’ businesses and challenges facing their organizations. Analysts work as part of a broader team under the direction of more senior analysts, threat hunters, shift leads, intelligence analysts and SOC managers in support of multiple clients. Working in a mutually respectful team environment helps our analysts perform at their best and integrate their career with their personal life. You will have the opportunity to: Role Responsibilities: Investigate security incidents using SIEM tools, automation, and other cybersecurity technologies (i.e. ServiceNow, Stellar Cyber, Hyas Insight and DNS Protect, sentinel One, ELK Stack, Virus total, Shodan, NetFlow, Passive DNS, Silobreaker, Tenable.io, Hatching Triage Sandbox) Analyze, escalate, and assist in remediation of critical security incidents. Improve and challenge existing processes and procedures in a very agile and fast-paced information security environment serving multiple clients Process IDS alerts and identifying incidents and events in customer data. Setup and execution and analysis of vulnerability scans Perform advanced analysis and investigation into alerts as they are identified Performing initial basic malware analysis utilizing automated means (static and dynamic sandbox analysis or other available tools) Incident intake, ticket updates and reporting of cyber events and threat intelligence Understanding, identifying, and researching indicators of compromise (IOCs) from a variety of sources such as threat intelligence reports and feeds Writing incident reports, process documentation, and interact with clients as required Transcribe and implement atomic indicators into a monitoring environment. Consume policy documentation and determine applicability in a network. Work with protocols at layers 2 and higher in the OSI model, to include ARP TCP, UDP, ICMP, DNS, Telnet, SSH, HTTP, SSL, SNMP, SMTP, and other common protocols that use well-known ports. Develops the playbooks to respond and recovery from various attacks/incidents. Drives the automation efforts focused on the closing cases, responding to Cyber events and analyzing data required to enable efficient response activities. Processing of Cyber Threat Intel that is used across RSM detection platforms to understand and prepare for potential threats. Threat intel is heavily used across RSM platforms drive issue prioritization. Open to working shifts in a 24x7 operations environment. Qualifications and Experience: Minimum B.A. or B.S. degree or equivalent from an accredited university by the time employment commences or prior relevant military / law enforcement experience. Computer science, information technology, information systems management, or other similar degrees preferably with a focus on information security 3-5 years’ experience working in a security operations center, networking operations center or threat intelligence capacity. Possess at least one security industry certification such as CYSA+, Security+, CISSP, SANS GIAC (GSOC, GCIA, GMON, CGCDA) Knowledge of security standards and information security and compliance frameworks, controls, and best practices, including SSAE 16, SOC 2 and SOC3, OWASP Top 10, SANS, NIST Must have a naturally curious mindset and approach to solving problems. Basic understanding of cloud technologies and their operations Experience supporting various operating systems such as Windows/Linux Understanding of IP network protocols At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com. Show more Show less

Role Description Role Proficiency: Resolve complex trouble tickets spanning across different technologies and fine tune infrastructure for optimum performance and/or provide technical people and financial management (Hierarchical or Lateral) Outcomes 1) Mentor new team members in understanding customer infrastructure and processes2) Review and approve RCA prepared by team and drive corrective and preventive actions for permanent resolution3) Review problem tickets for timely closure. Measure incident reduction achieve by problem record for showcasing during Governance review4) Provide technical leadership for change implementation 5) Review CSI initiatives and aggressively drive for time bound closure to achieve optimization and efficiency goals6) Drive delivery finance goal to achieve project forecast numbers 7) Work on proposals and PIP for identified greenfield opportunity to increase revenue Measures Of Outcomes 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process – Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change tickets handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements10) Overall financial goals of project11) % of incident reduction by problem management12) Number of repeated escalations for the same technical issue Resolution/Response Outputs Expected: Daily review of resolution and response SLA for early intervention of SLA management Troubleshooting Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Convert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions. Assist and lead technical teams to rope in technology experts for complex issues Escalation/Elevation Escalate within organization/customer peer in case of resolution delay. Define OLA between delivery layers (L1 L2 L3 etc) and enforce adherence. SPOC for any customer and leadership escalations Tickets Backlog/Resolution Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Runbook/KB Review KB compliance and suggest changes. Initiate and drive periodic SOP review with customer stake holders Collaboration Collaborate with different towers of delivery for ticket resolution (within SLA) Resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues Stakeholder Management Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function’s relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization’ s policies and business conduct Process/efficiency Improvement Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation Coordinate and monitor IT process implementation within the function Compliance Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Complete certification of respective career paths. Explore cross training possibilities for improved efficiency and career growth. Performance Management Update FAST Goals in NorthStar; track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback. Assist new team members understanding the customer environment day-to-day operations and people management for example roster transport and leaves. Prepare weekly/Monthly/Quarterly governance review slides. Drive finance goals of the account. Skill Examples 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server tickets to resolution4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage and backup enhancements. Perform change management.b. Skilled in in core fabric technology storage design and implementation. Hands on experience in backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage and backup team; review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design; Database schema creation and managementb. Identification of data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers witches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the and Backup technologies9) Tools:a. Proficient in understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database managementb. Knowledge in OS System and networking skills Additional Comments REQUIRED EXPERIENCE AND ABILITIES 1. Strong leadership of technical teams in a distributed environment 2. Hands on technical experience - Strong working knowledge of Developing, Designing and implementing large scale enterprise applications. 3. Possess strong analytical skills, organizational skills, attention to detail, and excellent verbal and written communication skills(Ability to prepare clear, concise, and persuasive communications with multiple stakeholders) 4. Demonstrated self-motivation and accountability; flexibility 5. Ability to recruit and develop cohesive teams 6. Ability to establish and maintain effective working relationships with co-workers, managers and internal and/or external customers 7. Good knowledge of Agile process 8. Managing Distributed and Enterprise web applications with strong experience executing Java projects 9. Proven ability to understand technological infrastructure and how it relates to project solutions and integrations, demonstrate the relationship of data structures as they relate to integrated systems solutions on a healthcare system 10. Demonstrates excellent consultative, solution selling skills and technical leadership 11. Demonstrated ability to adapt to new technologies and learn quickly; ability to think abstractly 12. Bachelor of Engineering in Computer Science or equivalent degree 13. Ability to think out of the box and be innovative 14. Ability to resolve blockers of team members both technically and functionally REQUIRED TECHNICAL SKILL SET Must have: 1. Proficient in Java, J2EE with a good knowledge of its ecosystems 2. Solid understanding of fundamental design and architecture patterns such as: n-tier, Publish/Subscribe, REST, MVC, Microservices, Data Access (OR/M, DAO’s…etc.), Integration tools, Knowledge of SOAP, REST and XML technologies (XML, XPath, XSL, XML Schema, RNG, DTD, XQuery, DOM, etc.) 3. Good hands on experience with MVC, JDBC, RESTful, SOAP and Micro Services. 4. Experience with popular application frameworks, such as Spring, JSF, Struts, Spring MVC, Spring Boot, Prime faces… Etc and UI frameworks such as React,Angular,Jquery etc. 5. Experience in Database (SQL) database design, Query Development and performance tuning as applicable w.r.t Oracle/DB2 6. Experience / knowledge of healthcare systems and comprehensive understanding of large healthcare payer overall structure, processes, functions including Claims, Membership and Provider processing is an asset 7. Experience using tools like Jira, Confluence, MS SharePoint etc. is an asset 8. 5 or more years related experience in relevant technologies/roles; 8+ Overall experience 9. Adherence to best coding practices and principles 10. Good Knowledge of performance tuning and provide optimal code 11. Should have good exposure to CI/CD frameworks like Jenkins, Docker etc Nice to have: 1. Expert level experience with business and technical applications, or any combination of education and experience, which would provide an equivalent background 2. Multi database, multi-language or multi business application experience preferred 3. Experience with Rules Engines such as Drools Key Responsibilities 1. Lead offshore team in all aspects of application development 2. Coordination of development effort with onshore teams 3. Participates in developing application scope and objectives and preparing functional and/or technical specifications 4. Analyses and classifies complex change request and identifies and documents possible enhancements 5. Develops and performs unit testing and fixes defects identified during testing and re-executes unit tests to validate results 6. Codes and maintains complex components of information systems. 7. Develops and performs system testing and fixes defects identified during testing and re-executes unit tests to validate results 8. Participates in integrating activities with other IT departments for successful implementation and support of project efforts 9. Ensure team delivers with Quality and Performance Skills Azure,Aws,Aws Cloud,Azure Cloud Show more Show less

Location: Hyderabad, Telangana Time type: Full time Job level: Associate Job type: Regular Category: Risk Consulting ID: JR113489 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. We are seeking analyst level individuals with experience working in the field of cybersecurity and a desire to help organizations improve their operations to join our team and help run the ongoing security operations for RSM clients in a variety of industries and geographic locations. Successful candidates will have working knowledge in some or all these areas – IT operations, security monitoring, active directory, IP networking and various cloud technologies. Position and Key Responsibilities At RSM, analysts work with large and small companies in variety of industries. They develop strong working relationships with their peers within the security operations center (SOC) while learning their clients’ businesses and challenges facing their organizations. Analysts work as part of a broader team under the direction of more senior analysts, threat hunters, shift leads, intelligence analysts and SOC managers in support of multiple clients. Working in a mutually respectful team environment helps our analysts perform at their best and integrate their career with their personal life. You will have the opportunity to: Role Responsibilities: Investigate security incidents using SIEM tools, automation, and other cybersecurity technologies (i.e. ServiceNow, Stellar Cyber, Hyas Insight and DNS Protect, sentinel One, ELK Stack, Virus total, Shodan, NetFlow, Passive DNS, Silobreaker, Tenable.io, Hatching Triage Sandbox) Analyze, escalate, and assist in remediation of critical security incidents. Improve and challenge existing processes and procedures in a very agile and fast-paced information security environment serving multiple clients Process IDS alerts and identifying incidents and events in customer data. Setup and execution and analysis of vulnerability scans Perform advanced analysis and investigation into alerts as they are identified Performing initial basic malware analysis utilizing automated means (static and dynamic sandbox analysis or other available tools) Incident intake, ticket updates and reporting of cyber events and threat intelligence Understanding, identifying, and researching indicators of compromise (IOCs) from a variety of sources such as threat intelligence reports and feeds Writing incident reports, process documentation, and interact with clients as required Transcribe and implement atomic indicators into a monitoring environment. Consume policy documentation and determine applicability in a network. Work with protocols at layers 2 and higher in the OSI model, to include ARP TCP, UDP, ICMP, DNS, Telnet, SSH, HTTP, SSL, SNMP, SMTP, and other common protocols that use well-known ports. Develops the playbooks to respond and recovery from various attacks/incidents. Drives the automation efforts focused on the closing cases, responding to Cyber events and analyzing data required to enable efficient response activities. Processing of Cyber Threat Intel that is used across RSM detection platforms to understand and prepare for potential threats. Threat intel is heavily used across RSM platforms drive issue prioritization. Open to working shifts in a 24x7 operations environment. Qualifications and Experience: Minimum B.A. or B.S. degree or equivalent from an accredited university by the time employment commences or prior relevant military / law enforcement experience. Computer science, information technology, information systems management, or other similar degrees preferably with a focus on information security 3-5 years’ experience working in a security operations center, networking operations center or threat intelligence capacity. Possess at least one security industry certification such as CYSA+, Security+, CISSP, SANS GIAC (GSOC, GCIA, GMON, CGCDA) Knowledge of security standards and information security and compliance frameworks, controls, and best practices, including SSAE 16, SOC 2 and SOC3, OWASP Top 10, SANS, NIST Must have a naturally curious mindset and approach to solving problems. Basic understanding of cloud technologies and their operations Experience supporting various operating systems such as Windows/Linux Understanding of IP network protocols At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. About The Role We are seeking a Level 2 Network Engineer with expertise in Cisco Network Analytics, BAU Operations, and Device Management. The ideal candidate will be responsible for monitoring, troubleshooting, and optimizing Cisco network infrastructure, ensuring high availability, performance, and compliance with operational standards. He should be well versed in the Change and Incident Management process. He should be ready to work in 24 X 7 shift. Key Responsibilities Network Monitoring & Incident Management: Monitor Cisco network infrastructure using tools such as Cisco DNA Center, Cisco Prime, ThousandEyes, NetFlow, or SolarWinds. Analyze network performance metrics, detect anomalies, and proactively address potential issues. Respond to and resolve network incidents, escalating complex issues to L3 teams when necessary. Perform Root Cause Analysis (RCA) for recurring network issues and implement corrective actions. BAU Operations & Device Management Perform routine health checks, firmware updates, and configuration backups of network devices. Manage Cisco routers, switches, and wireless controllers, ensuring optimal configuration and uptime. Support device provisioning, decommissioning, and lifecycle management. Maintain inventory records for network devices and ensure compliance with security policies. Network Troubleshooting & Optimization Diagnose and resolve network latency, packet loss, and connectivity issues. Troubleshoot routing protocols (BGP, OSPF, EIGRP) and switching issues (VLANs, STP, HSRP, VRRP). Work on QoS, ACLs, NAT, DHCP, and network segmentation to improve performance. Assist in capacity planning and network performance tuning. Change Management & Documentation Implement network changes as per approved Change Management Process (ITIL framework). Document network configurations, changes, and troubleshooting procedures. Create and maintain standard operating procedures (SOPs) for network operations. Security & Compliance Ensure compliance with network security best practices, including access controls and segmentation. Work with security teams to monitor for vulnerabilities and apply necessary patches. Assist in firewall policy reviews and VPN configurations, if required. Basic Qualifications 2–5 years of experience in Cisco networking and BAU operations. Hands-on experience with Cisco DNA Center, Cisco Prime Infrastructure, or Cisco ThousandEyes. Strong knowledge of routing & switching protocols (BGP, OSPF, EIGRP, VLANs, STP, HSRP, VRRP). Familiarity with network monitoring tools and log analysis for troubleshooting. Basic knowledge of firewall integrations, VPNs, and network security policies. Preferred Qualifications ITIL Foundation Desired certification from either of the following CCNP Enterprise or CCNP Security (preferred). Has a hands-on experience working multiple clients and deployments for the BAU operations and support‍ Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted. Show more Show less

Grow and shape a secure future together with us! mispa Technologies is an innovative IT security services and solution provider with head office in Langenfeld (Rhineland), Germany and Dev & Operations Center in Cochin (India). We focus on leading German based international companies and deliver IT consulting, technology services and managed services that use Innovative Technologies . As a fast-growing IT security service provider focusing on managed services, solution development and service automation, we offer you an environment in which you can work with an international team and apply your skills in terms of innovation and creativity. You will have the unique opportunity to be part of a team where you can explore multiple areas such as Infrastructure Security services, Cyber Security, Automation, DevOps and Software Development. We rely on strong teamwork, and a strong customer focus and are looking for people who enjoy setting new horizons in their career and want to make a difference. Your Prospects As Senior System Engineer – Monitoring & DevOps, responsible for the development, setup, implementation, and management of the monitoring and DevOps infrastructure. mispa as a global MSSP (managed security service provider), you build the architecture for managing multiple clients and make the architecture capable of delivering the service efficiently and seamlessly. You design the Implementation and Integration of client infrastructure, you ensure as service owner the System administration and management of service and ensure the enhancements with focus of service efficiency and improvements. You will be working with development, automation, and system owners to design and implement business requirements and you will analyze the requirements of the technical and functional areas and build a scalable monitoring service portfolio. This role offers a unique chance to accelerate your career in the fast-paced and ever-evolving field of IT security. With your profound knowledge and experience in technology, as well as your creativity, you can help our customers succeed and grow together with us. Join us to broaden your horizons and take the next step in your professional journey Key Deliverables: Cloud & Hybrid Monitoring Integration: Design and manage monitoring strategies across hybrid infrastructures (on-prem, private cloud, and public cloud such as AWS, Azure), ensuring seamless observability and correlation across environments. Service Ownership: Design, implementation and administration for enterprise Monitoring Service. Ensure Monitoring Infrastructure is fully operational and delivered in line with agreed service levels, continuously evaluating and enhancing the quality of services, processes, and procedures. Proactively detect, analyze, and troubleshoot infrastructure-related issues using advanced monitoring analytics. Coordinate with cross-functional teams to resolve incidents quickly, identify root causes, and implement preventive actions to mitigate future risks. Security & Compliance Monitoring Support: Support security teams by integrating log and metric monitoring with SIEM tools and providing availability and performance insights relevant to security audits and compliance checks. Service efficiency & Improvement: Continuously review, refine, and optimize monitoring processes and infrastructure to enhance operational efficiency. Drive automation initiatives through scripting and orchestration tools (e.g., Ansible, Terraform, Puppet, Python scripts) to streamline monitoring operations. Incident & Problem Management: As service owner, responsible for incidents, problems, and change-management process. Investigate, diagnose and resolve issues around system and application monitoring using troubleshooting tools and techniques. Process optimization & Stakeholder Management: Act as a leader to develop dashboards and deliver detailed monitoring reports, and performance analytics to stakeholders. Maintain accurate and comprehensive documentation of infrastructure monitoring procedures, architecture designs, configurations, and best practices. Qualifications & Skills: At least 5 years of successful work experience as Senior System Engineer for Monitoring infrastructure within a complex, internationally active organizations and totally more than 8 years of system engineering experience on Linux and Unix domains. Deep knowledge and expert level competencies with monitoring tools and solutions such as Nagios, Zabbix, Prometheus, Grafana, and Datadog across diverse IT environments, and clear understanding to NetFlow, and performance analysis tools. You have solid skills of specially Linux/Unix servers and windows servers and scripting areas such as shell, Python and Perl scripting, and can quickly familiarize yourself with application architectures (e.g., microservices, containerized workloads). Design, implement, and maintain network automation solutions using Ansible, Terraform, and other Infrastructure-as-Code (IaC) tools. Collaborate closely with network engineering and operations teams to identify, develop, and deploy automation opportunities. Document network architectures, automation workflows, and operational procedures. Work with network APIs and architectures across platforms such as Cisco SD-WAN, ACI, Fortinet, Meraki, Palo Alto, and Firepower. Integrate monitoring and automation systems with service management tools like ServiceNow, BMC Remedy, and others using APIs. Experience with container orchestration platforms (e.g., Kubernetes) and their monitoring challenges is a strong plus. You have sound engineering knowledge of infrastructure and performance monitoring systems and the integration of infrastructure and application components in production monitoring. Bachelor’s or Master’s Degree in engineering or a related field. Familiar with TCP/IP networking, firewalls, and network troubleshooting. Scripting knowledge (Python, Bash, PowerShell) for automation and custom monitoring tasks. A flexible, resilient, and well-organized professional with a proactive and goal-oriented approach. Open-minded team player with the ability to build strong service Our Offer At mispa Technologies, we offer you the opportunity to become part of an international team and enhance the service we provide to our customers. This role allows you to make a key contribution to challenging and exciting customer projects. We actively support your training and further development. You will have the opportunity to work in a collegial and diverse environment that is uniquely inspiring and respectful. Here, employees develop and share experiences, insights, perspectives, and creative solutions in cross-functional teams. Don't just build a career, Love IT . Have we sparked your interest? We look forward to your application documents, stating the earliest possible start date, preferably in an e-mail to recruitment@mispa.com Show more Show less

3 - 5 Years 1 Opening Pune Role description Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in understanding customer infrastructure and processes4) Perform analysis for driving incident reduction5) Resolve L1 incidents and service requests Measures of Outcomes: 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets – OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements9) Number of tickets reduced by analysis 10) Number of installation SR handled for endpoints / change tasks completed for infrastructure 11) Number of L1 tickets closed Outputs Expected: Monitoring: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Repetitive analysis for finding high ticket generating Cis. Adhere to ITIL best practices Runbook Reference/Change: Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Escalation/Elevation/Routing of tickets: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA route the tickets to relevant queue initiate intimation respective teams/customer based on defiled process. Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tasks for infrastructure. Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Close/resole L1 tickets with help from respective tower. Actively participate in team/organization-wide initiatives. Installation: Install software software/tools and patches Stakeholder Management: Lead the customer and vendor calls. Organize meetings with different stake holders. Participate in RCA meetings. Process Adherence: Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals and provide feedback for mentees. Assist new team members to understand the customer environment. Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers2) Networking:a. Good in Monitoring tools and Device back up schedulingb. Basic DHCP and DNS configuration in routers and switchesc. Basic troubleshooting skills in ‘show ip route’ ‘sh mac address-table’ etcd. Static and dynamic IP routing protocols basics3) Server:a. Basic to intermediate powershell / BASH/Python scripting skillsb. Manual patch of QA serverc. Analyse space s from a server and engage Capacity Mgmt. team for disc expansion4) Storage and Back upa. Ability to handle Storage and Backup issues independentlyb. Ability to handle Vendor management Device management Storage array managementc. Perform Hardware upgrades firmware upgrades Vulnerability remediationd. Ticket analysis Storage and backup Performance management various trouble shootings5) Database:a. Patching and upgrading the DB server and application toolsb. Tweak queries making them run as fast as possiblec. Logical and Physical Schema design (indexing constraints partitioning etc.)d. Ability to visualize debug the end-to-end flow of business transaction model and applicationse. DB migration export/import Knowledge Examples: 1) Fair understanding of customer infrastructure ability to co-relate failures 2) Monitoring knowledge in infrastructure tools3) Networkinga. IP addressing and Subnetting knowledgeb. Preferably certified in Cisco's basic certification trackc. IOS upgradation knowledge and IOS patching knowledge4) Servera. Intermediate level knowledge in active directory DNS DHCP DFS IIS patch managementb. Strong knowledge in backup tools such as Veritas/Commvault/Windows backup storage concepts etcc. Strong Virtualization and basic cloud knowledged. AD group policy management group policy tools and troubleshooting GPO se. Basic AD object creation DNS concepts DHCP DFSf. Knowledge with tools like SCCM SCOM administration5) Storage and Backupa. In depth knowledge in Storage & Backup technology Storage allocation and reclamation Backup policy creation and managementb. Strong knowledge in server Network and virtualization technologies6) Toola. Knowledge in Infrastructure and application technologiesb. Understanding of monitoring concepts and processc. Understanding of key network monitoring protocols including SNMP NetFlow WMI syslog etcd. Knowledge in administration of tools like SCOM Solarwinds CA UIM Nagios ServiceNow etc7) Monitoringa. Good understanding of networking concepts and protocolsb. Knowledge in Server backup storage technologiesc. Desirable to have knowledge in SQL scriptingd. Knowledge in ITIL process8) Database:a. Knowledge of Database security9) Quality Analysisa. Exposure to FMEA audit practicesb. Exposure to technology/processes as per audit requirements.10) Working knowledge of MS Excel Word PPT Outlook etc. Additional Comments: Principal Accountabilities and Responsibilities: AI Governance: • Process AI governance tickets through from assessment to completion. • Review AI use cases and check they are in line with governance requirements. • Work with data and process related tooling to support a data driven approach to AI governance and reporting. • Extract, clean, and analyse structured and unstructured data using scripting for insights and to improve processes. • Maintain a centralised AI/ML model inventory, tracking critical metadata, classification, ownership, and risk profiles. • Support in responding to AI related queries and assist in finding solutions to current problems raised and offer immediate solutions. • Ensure data quality and integrity through for effective AI governance practices. Agile Project Management: • Prepare clear, stakeholder facing communications in line with team standards of clarity, reference and effectiveness. • Document requirements, analyse findings, and recommendations. Assist in preparing reporting, presentations and documentation to support regulatory and internal monitoring, governance processes. • Manage workflow timelines, track progress, and ensure timely delivery of milestones. • Provide the Cyber AI Governance lead with administrative support and help in managing task backlog. Collaboration and Communications • Prioritise and provide same-working day accurate responses to ad-hoc issues and requests. • Communicate and collaborate closely with colleagues from a wide range of backgrounds (cybersecurity/AI/risk/compliance teams), providing regular updates on AI activity status and addressing any issues promptly. • Build and maintain positive relationships with internal collaborators. Continuous learning and Improvement: • Contribute to continuous improvement of processes and methodologies. • Identify and develop processes improvements opportunities by automating where applicable. • Analyse extensive datasets to identify patterns and trends to uncover trends, patterns, and insights that inform decisions. Skills and experience • 3 – 5 years of experience in financial services, AI/ML risk management or model governance, Regulatory compliance or Technology • Bachelor’s degree in computer science, Software Engineering, Data Science, or a related field advantageous. • Bachelor’s degree in any Science, Technology, Engineering, or Medical (STEM) field accompanied with data, technology and/or programming experience also considered. • Applicants without a Bachelor’s degree will be considered if they have demonstrable career experience within one or more of the required areas and/or have relevant industry certifications in Data or Cybersecurity. • CSA are a supportive team who welcome candidates from diverse skills and educational backgrounds. Thus, candidates with transferrable skills gained through relevant industry or technology background will also be considered. • Knowledge of scripting languages such as Python, Java, C#, or similar (Nice to have) • Familiarity and Understanding of Cyber/AI vocabulary and technologies. • Knowledge of Agile project management tools (e.g., JIRA) • Positive attitude, strong work ethic and passion for learning • Good organisation skills • Effective communication and people skills • Positive team player working as part of a large programme. Skills AI,ML,Data Science About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Role Description Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in understanding customer infrastructure and processes4) Perform analysis for driving incident reduction5) Resolve L1 incidents and service requests Measures Of Outcomes 1) SLA Adherence2) Compliance towards runbook based troubleshooting process3) Time bound elevations and routing of tickets – OLA Adherence4) Schedule Adherence in managing ticket backlogs5) # of NCs in internal/external audits6) Number of KB changes suggested7) Production readiness of new joiners within agreed timeline by one-on-one mentorship8) % Completion of all mandatory training requirements9) Number of tickets reduced by analysis 10) Number of installation SR handled for endpoints / change tasks completed for infrastructure 11) Number of L1 tickets closed Monitoring Outputs Expected: Understand Priority and Severity based on ITIL practice. Understand agreed SLA with customer and adhere. Repetitive analysis for finding high ticket generating Cis. Adhere to ITIL best practices Runbook Reference/Change Follow runbook for troubleshooting record troubleshooting steps and provide inputs for runbook changes. Escalation/Elevation/Routing Of Tickets Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA route the tickets to relevant queue initiate intimation respective teams/customer based on defiled process. Tickets Backlog/Resolution Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tasks for infrastructure. Collaboration Collaborate with different towers of delivery for ticket resolution (within SLA) document learnings for self-reference. Close/resole L1 tickets with help from respective tower. Actively participate in team/organization-wide initiatives. Installation Install software software/tools and patches Stakeholder Management Lead the customer and vendor calls. Organize meetings with different stake holders. Participate in RCA meetings. Process Adherence Thorough understanding of organization and customer defined process. Consult with mentor when in doubt. Adherence to defined processes. Adhere to organization’ s policies and business conduct. Training On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Performance Management Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals and provide feedback for mentees. Assist new team members to understand the customer environment. Skill Examples 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers2) Networking:a. Good in Monitoring tools and Device back up schedulingb. Basic DHCP and DNS configuration in routers and switchesc. Basic troubleshooting skills in ‘show ip route’ ‘sh mac address-table’ etcd. Static and dynamic IP routing protocols basics3) Server:a. Basic to intermediate powershell / BASH/Python scripting skillsb. Manual patch of QA serverc. Analyse space s from a server and engage Capacity Mgmt. team for disc expansion4) Storage and Back upa. Ability to handle Storage and Backup issues independentlyb. Ability to handle Vendor management Device management Storage array managementc. Perform Hardware upgrades firmware upgrades Vulnerability remediationd. Ticket analysis Storage and backup Performance management various trouble shootings5) Database:a. Patching and upgrading the DB server and application toolsb. Tweak queries making them run as fast as possiblec. Logical and Physical Schema design (indexing constraints partitioning etc.)d. Ability to visualize debug the end-to-end flow of business transaction model and applicationse. DB migration export/import Knowledge Examples Fair understanding of customer infrastructure ability to co-relate failures 2) Monitoring knowledge in infrastructure tools3) Networkinga. IP addressing and Subnetting knowledgeb. Preferably certified in Cisco's basic certification trackc. IOS upgradation knowledge and IOS patching knowledge4) Servera. Intermediate level knowledge in active directory DNS DHCP DFS IIS patch managementb. Strong knowledge in backup tools such as Veritas/Commvault/Windows backup storage concepts etcc. Strong Virtualization and basic cloud knowledged. AD group policy management group policy tools and troubleshooting GPO se. Basic AD object creation DNS concepts DHCP DFSf. Knowledge with tools like SCCM SCOM administration5) Storage and Backupa. In depth knowledge in Storage & Backup technology Storage allocation and reclamation Backup policy creation and managementb. Strong knowledge in server Network and virtualization technologies6) Toola. Knowledge in Infrastructure and application technologiesb. Understanding of monitoring concepts and processc. Understanding of key network monitoring protocols including SNMP NetFlow WMI syslog etcd. Knowledge in administration of tools like SCOM Solarwinds CA UIM Nagios ServiceNow etc7) Monitoringa. Good understanding of networking concepts and protocolsb. Knowledge in Server backup storage technologiesc. Desirable to have knowledge in SQL scriptingd. Knowledge in ITIL process8) Database:a. Knowledge of Database security9) Quality Analysisa. Exposure to FMEA audit practicesb. Exposure to technology/processes as per audit requirements.10) Working knowledge of MS Excel Word PPT Outlook etc. Additional Comments Principal Accountabilities and Responsibilities: AI Governance: Process AI governance tickets through from assessment to completion. Review AI use cases and check they are in line with governance requirements. Work with data and process related tooling to support a data driven approach to AI governance and reporting. Extract, clean, and analyse structured and unstructured data using scripting for insights and to improve processes. Maintain a centralised AI/ML model inventory, tracking critical metadata, classification, ownership, and risk profiles. Support in responding to AI related queries and assist in finding solutions to current problems raised and offer immediate solutions. Ensure data quality and integrity through for effective AI governance practices. Agile Project Management: Prepare clear, stakeholder facing communications in line with team standards of clarity, reference and effectiveness. Document requirements, analyse findings, and recommendations. Assist in preparing reporting, presentations and documentation to support regulatory and internal monitoring, governance processes. Manage workflow timelines, track progress, and ensure timely delivery of milestones. Provide the Cyber AI Governance lead with administrative support and help in managing task backlog. Collaboration and Communications Prioritise and provide same-working day accurate responses to ad-hoc issues and requests. Communicate and collaborate closely with colleagues from a wide range of backgrounds (cybersecurity/AI/risk/compliance teams), providing regular updates on AI activity status and addressing any issues promptly. Build and maintain positive relationships with internal collaborators. Continuous learning and Improvement: Contribute to continuous improvement of processes and methodologies. Identify and develop processes improvements opportunities by automating where applicable. Analyse extensive datasets to identify patterns and trends to uncover trends, patterns, and insights that inform decisions. Skills and experience 3 – 5 years of experience in financial services, AI/ML risk management or model governance, Regulatory compliance or Technology Bachelor’s degree in computer science, Software Engineering, Data Science, or a related field advantageous. Bachelor’s degree in any Science, Technology, Engineering, or Medical (STEM) field accompanied with data, technology and/or programming experience also considered. Applicants without a Bachelor’s degree will be considered if they have demonstrable career experience within one or more of the required areas and/or have relevant industry certifications in Data or Cybersecurity. CSA are a supportive team who welcome candidates from diverse skills and educational backgrounds. Thus, candidates with transferrable skills gained through relevant industry or technology background will also be considered. Knowledge of scripting languages such as Python, Java, C#, or similar (Nice to have) Familiarity and Understanding of Cyber/AI vocabulary and technologies. Knowledge of Agile project management tools (e.g., JIRA) Positive attitude, strong work ethic and passion for learning Good organisation skills Effective communication and people skills Positive team player working as part of a large programme. Skills AI,ML,Data Science Show more Show less

Role Description Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures Of Outcomes 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process – Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Resolution Outputs Expected: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation Install and configure tools software and patches Runbook/KB Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function’s relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization’ s policies and business conduct. Process/efficiency Improvement Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation Coordinate and monitor IT process implementation within the function Compliance Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments The role requires managing the provisioning and decommissioning of servers, ensuring that all requirements are clearly defined and processes are followed efficiently. The Server Provisioning & Decommissioning Coordinator will be responsible for ensuring smooth operations in provisioning new servers, validating licenses, and controlling the budget related to server-related requisitions and accruals. The role also involves overseeing the decommissioning process and prioritizing server requests effectively. Key Responsibilities: Server Provisioning Control: - Manage the provisioning of new servers for new applications, ensuring that all requirements are clear and aligned with the BSD (Business Service Design) guidelines. - Validate and confirm the need for additional licenses, including Linux and SQL licenses, ensuring all software requirements are properly met. - Ensure server configuration, IP addresses, backup requirements, access permissions, and monitoring are clearly defined in the server request process. - Control and prioritize server provisioning tasks based on urgency and business needs, ensuring timely execution of requests. Server Decommissioning Control: - Initiate and oversee the decommissioning process for old servers, ensuring the proper removal of servers while maintaining control over the entire process. - Coordinate with teams to ensure all necessary steps are taken to securely decommission servers, including data removal and proper documentation. Budget Control: - Manage the server provisioning and decommissioning budget, ensuring accurate tracking of costs. - Oversee the creation of requisitions, ensuring that all purchases are justified and within budget constraints. - Maintain control over accruals, ensuring accurate financial forecasting and reporting related to server-related expenditures. Qualifications & Skills: - Proven experience in server provisioning, configuration, and decommissioning processes. - Strong understanding of Linux, SQL, and other server-related technologies. - Excellent organizational and communication skills, with the ability to prioritize tasks effectively. - Strong attention to detail with a focus on accuracy and efficiency. - Experience with budget management and requisition processes. Skills Linux,Server Administration,Server Management Show more Show less

📜 Project Summary We’re hiring a senior Network & Security Architect (contractor, not employee) to design a resilient, regulator-compliant banking enterprise network that spans dual data-centres, disaster-recovery sites, regional branches/ATMs, and hybrid-cloud workloads. Your HLD/LLD and playbooks will serve as the blueprint for our deployment team. 📡 Network Topology Requirements Data-Centre & DR Dual active-active DCs with spine-leaf fabric, MACsec on inter-DC links, isolated OOB network Campus / HQ Redundant core & distribution, Wi-Fi 6/6E access, NAC-enforced segmentation Branches & ATMs SD-WAN overlays (MPLS + LTE/5G) with local Internet break-out, zero-touch provisioning Cloud Edge Direct Connect / ExpressRoute / IPsec VPN-GW, micro-segmented VNET/VPCs Internet DMZ Reverse proxies, WAF, DDoS scrubber, SWIFT-CSP-isolated zone 🌐 Services to Be Supported Core Banking & Treasury (ISO 8583, MQ, micro-services APIs) Digital & Mobile Banking (Open-Banking APIs, web/mobile channels) Payments – RTGS/NEFT/IMPS/UPI, SWIFT, card-switch, POS Unified Comms – VoIP/SBC, contact-centre SIP, VC Enterprise IT – AD/Azure AD, M365, SaaS & SOC/SIEM feeds 🔐 Security-First Architecture Zero-Trust segmentation (macro + micro, user/device-aware) Next-Gen Firewalls & virtual NGFWs at every trust boundary Inline IPS / sandboxing for east-west and north-south traffic Layer-7 WAF & API GW in DMZ; TLS 1.3 everywhere Compliance: PCI-DSS 4.0, RBI/IRDA cyber controls, SWIFT CSP, ISO 27001 HA everywhere – clustered firewalls, ECMP, BGP GR, IPsec FVRF 🧠 Technical Requirements Routing/Switching: OSPF v2/v3, IS-IS, eBGP/iBGP, MP-BGP EVPN/VXLAN, MPLS L2/L3 VPN, Segment Routing (SR-MPLS/SRv6) Overlay & SD-WAN: DMVPN, SD-WAN (Viptela/Versa/Fortinet or similar) Automation: GitOps source-of-truth, Ansible/Terraform-ready design hooks Observability: gRPC telemetry, NetFlow/IPFIX, Syslog/SIEM pipelines Future-proof: IPv6-first; QoS placeholders (no policy config in scope) 📦 Deliverables HLD – logical & topological views, security zones, resiliency model LLD – device roles, interface matrices, VRF maps, protocol timers IPv4/IPv6 Address Plan – summarised, dual-stack, hierarchically allocated Security Architecture Guide – segmentation tables, object-based FW rules, crypto standards Routing & Service Flow Docs – Core Banking, SWIFT, Digital channels, UC, Branch/ATM paths Procedure Playbooks – onboarding branches/cloud VPCs, DR fail-over, patch-window checklist ❌ CLI configurations and QoS policies are out-of-scope (architecture only). 🧪 Mandatory Qualification Round Submit all required artefacts via this form: 👉 https://forms.office.com/r/4cCw88zP4c 🖼️ Digital Topology Diagram – DC, campus, branch, cloud edges & security zones 📝 One paragraph per major service – rationale, resiliency & security approach 📋 Routing, Overlay & Security Controls List – protocols, segmentation, crypto, automation hooks ✅ Service Checklist – confirm every item in the RFP is covered ⚠️ Only complete form submissions are reviewed. ❗ Important Eligibility Notice – Read Before Applying This contract demands proven senior-level expertise in banking/financial-sector network & security architecture . If you do not meet all Ideal Candidate criteria—hands-on banking designs and the certifications listed below— please do not apply . Junior or incomplete submissions will be disqualified without review. ✅ Ideal Candidate 10 + years designing regulated financial networks & security Certifications: CCIE (Enterprise or Security) / JNCIE-SP and CISSP or CISM ; PCNSE or NSE 7 is a plus Demonstrable PCI-DSS 4.0 and SWIFT CSP project history Comfortable with NetDevOps tooling and hybrid-cloud fabrics 💰 Remuneration 💵💵 USD $$$$ + — premium project rate, fully commensurate with senior-level experience ⏳ Timeline 4 weeks (possible 1-week extension if agreed at kick-off) Note: This is a short-term, deliverable-based engagement. It is not a full-time role or permanent position. 📍 Work Mode Remote; overlap with IST business hours preferred 📬 How to Apply Complete the qualification form → https://forms.office.com/r/4cCw88zP4c . Short-listed candidates will be contacted for a technical interview and SOW alignment. Show more Show less

What we do? At ClearTrail, work is more than ‘just a job’. Our calling is to develop solutions that empower those dedicated to keep their people, places and communities safe. For over 23 years, law enforcement & federal agencies across the globe have trusted ClearTrail as their committed partner in safeguarding nations & enriching lives. We are envisioning the future of intelligence gathering by developing artificial intelligence and machine learning based lawful interception & communication analytics solutions that solve the world’s most challenging problems. Role Overview & Responsibilities: Engineering Leadership for the Security Products Product Management and Project Management Security Domain Expertise and Exposure to Threat Modelling and Standards (NIST, ISO, GDPR, ISO 27000) Stakeholder Collaboration Development for POC and Forster a Culture of Innovation, Accountability, Integrity and continuous improvement Candidate should have: 7+ years of software engineering experience with 5+ years in technical leadership or engineering management Exposure to Enterprise Security and Standard product portfolio Understand embed cyber threat intelligence, packet inspection, flow-based malware detection, and zero-trust security principles into products Proven experience in delivering cyber security or networking products at scale (e.g., IDS/IPS, DPI, NDR, XDR) Strong understanding of network protocols (TCP/IP, DNS, HTTP/S), PCAP/NetFlow, and traffic analysis Hands-on exposure or leadership of AI/ML/LLM projects in the cyber security space Experience in Agile/Scrum methodologies and modern CI/CD practices Strong communication and stakeholder management skills Show more Show less

You’ll be Responsible for? Design, implement, and maintain network architectures, including LAN, WAN, MPLS, VPN, SD-WAN, and cloud networks. Configure and optimize network services, including BGP, OSPF, EIGRP, VRRP, HSRP, and QoS. Deploy and manage security solutions such as NGFWs (Next-Generation Firewalls), IDS/IPS, SSL/TLS inspection, and NAC (Network Access Control). Configure and troubleshoot enterprise-grade network devices such as Cisco Nexus, Cisco ASA, Palo Alto, Fortinet, and F5 load balancers. Implement advanced network security measures, including Zero Trust architecture, Micro segmentation, and SIEM integration. Collaborate with DevOps and Cloud teams to design and deploy cloud-based networking solutions in Azure. Conduct network capacity planning and traffic analysis using tools like Wireshark, SolarWinds, PRTG, and NetFlow analyzers. Develop and maintain network automation scripts using Python, Ansible, or Terraform. Provide technical leadership in incident response, root cause analysis, and disaster recovery planning. Ensure compliance with industry standards such as ISO 27001, NIST, and PCI-DSS. Maintain detailed network documentation, including topology diagrams, configuration standards, and operational procedures. Lead and mentor junior network engineers and provide training on emerging network technologies. You’d have? Bachelor’s degree in computer science, Information Technology, or a related field. 8 to 10 years of hands-on experience in network architecture, administration, and security. Strong knowledge of enterprise networking protocols such as TCP/IP, BGP, OSPF, MPLS, VXLAN, and LISP. Expertise in network security tools such as Cisco ISE, Palo Alto Panorama, Forti Manager, and SIEM solutions. Experience with cloud-native networking technologies including VPC Peering, Transit Gateway, AWS Direct Connect, and Azure ExpressRoute. Proficiency in network automation and scripting using Python, Bash, Ansible, and Terraform. Familiarity with SDN technologies, including Cisco ACI, VMware NSX, and OpenFlow. Hands-on experience with wireless networking solutions, including Cisco Meraki, Aruba, and RADIUS authentication. Strong troubleshooting and analytical skills for diagnosing complex network issues. Excellent communication, documentation, and presentation skills. Industry certifications such as CCNP, CCIE, JNCIP, JNCIE, PCNSE, or equivalent are highly desirable. Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less

We are seeking a highly skilled Senior OSS Integration Specialist to lead the integration of diverse network and security monitoring tools into our Operational Support Systems (OSS) using ElasticSearch , REST APIs , and agent-based methods. This role involves designing, developing, and maintaining integrations with platforms such as SolarWinds, Cisco Meraki, Ruckus, Versa, and Fortinet to support real-time monitoring, alert correlation, and data visualization. The ideal candidate has deep experience in OSS environments, strong knowledge of modern APIs, and the ability to work hands-on with ElasticSearch and data pipelines to deliver scalable, high-performance integrations for NOC/SOC visibility. Key Responsibilities: Lead OSS integration initiatives for network/security tools including SolarWinds, Meraki, Ruckus, Versa, and Fortinet . Develop and maintain API- and agent-based connectors to collect, parse, and normalize telemetry and alert data. Ingest structured and unstructured data into ElasticSearch , ensuring scalability, indexing efficiency, and query optimization. Collaborate with NOC, SOC, and DevOps teams to map data sources to operational dashboards and workflows. Design and implement custom ElasticSearch indices, visualizations (Kibana/Grafana), and alert rules. Work with event correlation engines to enrich, deduplicate, and route actionable alerts. Create integration documentation, SOPs, and troubleshooting playbooks. Monitor performance and ensure high availability of the data pipelines and integrations. Stay updated on new features of target platforms and ElasticStack to continuously enhance integration capability. Support incident resolution and RCA through real-time and historical data correlation. Primary Skills Bachelors or Masters degree in Computer Science, Information Technology, or related field. 7+ years of experience in OSS/NMS system integration or network tools engineering. Strong hands-on experience with ElasticSearch , Logstash , Beats , and Kibana . Proven experience integrating tools such as: SolarWinds (NPM, NCM, SAM) Cisco Meraki APIs Ruckus SmartZone Versa SD-WAN Analytics Fortinet Security Fabric (FortiGate, FortiAnalyzer) Proficiency in developing REST API clients (Python preferred) for data ingestion and control. Deep understanding of SNMP, Syslog, NetFlow/sFlow , and telemetry standards. Familiarity with message brokers (Kafka, RabbitMQ) and data processing pipelines . Ability to design efficient data models for time-series and log/event data. Strong troubleshooting skills across application, network, and data layers. Preferred Qualifications: Experience with ElasticSearch service scaling (e.g., sharding, ILM, hot-warm architecture). Knowledge of security frameworks and network compliance standards (e.g., ISO 27001, NIST). Experience integrating with ITSM tools (e.g., ServiceNow) for alert automation and incident creation. Certifications such as Elastic Certified Engineer , Fortinet NSE , Cisco DevNet , or SolarWinds SCP .

Job Title: Network Architect – AI Data Center Infrastructure Workplace Type: On-Site Location: Mumbai Job Type: Full-Time About Us: We are a well-funded stealth-mode AI startup on a mission to redefine global computational infrastructure by establishing a cutting-edge AI data center offering GPU compute services. Our state-of-the-art infrastructure will support global customers across industries, enabling seamless access to high-performance GPU compute for AI, machine learning, and deep learning workloads. If you’re passionate about designing robust and scalable network architectures for next-generation AI data centers, this is the opportunity to join a dynamic team at the forefront of technological innovation. About the Role: We are seeking a highly skilled Network Architect to lead the design, deployment, and management of the network infrastructure for our AI data center. You will play a critical role in ensuring high availability, low latency, and scalability for the data center’s operations, supporting global GPU compute workloads. Key Responsibilities: Network Architecture Design: Design and implement the network architecture for a high-performance AI data center, ensuring scalability, security, and fault tolerance. Plan and design multi-tier network architectures to support distributed GPU workloads, storage, and compute nodes. High-Performance Networking: Optimize network configurations for low-latency, high-bandwidth communication between compute and storage nodes. Implement high-speed interconnects (e.g., InfiniBand, RDMA, Ethernet fabrics) for GPU workloads. Infrastructure Deployment: Oversee the deployment of network hardware, including switches, routers, firewalls, and load balancers. Implement SDN (Software-Defined Networking) solutions to streamline traffic flow and management. Global Connectivity: Design secure and reliable global connectivity solutions for seamless access by customers across geographies. Collaborate with ISPs and telecom providers for WAN optimization and global network reach. Security and Compliance: Establish robust network security protocols, including firewalls, VPNs, and intrusion detection/prevention systems (IDS/IPS). Ensure the network complies with industry standards, including GDPR, HIPAA, and ISO 27001. Monitoring and Maintenance: Implement network monitoring and performance tools to ensure uptime and reliability. Define SLAs and troubleshoot network-related issues to minimize downtime. Collaboration: Work closely with infrastructure, storage, and software teams to align network design with the data center's operational requirements. Provide technical guidance to engineers and stakeholders during project execution. Innovation and Optimization: = Stay updated on emerging technologies like NVMe-over-Fabrics, 400G Ethernet, and AI-optimized networking solutions. Propose upgrades to improve performance, reduce costs, and optimize energy efficiency. What We’re Looking For: Educational Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Technology, Networking, or a related field. Relevant certifications (e.g., CCIE, JNCIE, or AWS/Azure/GCP networking certifications) are highly desirable. Experience: 8+ years of experience in network architecture, with a focus on data centers and high-performance networking. Proven experience designing and deploying network solutions for large-scale, distributed environments. Technical Expertise: Networking Protocols: In-depth knowledge of TCP/IP, BGP, OSPF, MPLS, VXLAN, and EVPN. Data Center Networking: Hands-on experience with high-speed networking technologies such as InfiniBand, RDMA, and 400G Ethernet. Hardware and Tools: Proficiency with Cisco, Juniper, Arista, and Mellanox network devices. Cloud Integration: Familiarity with hybrid cloud and multi-cloud networking solutions (AWS, GCP, Azure). Network Automation: Experience with automation tools like Ansible, Terraform, and Python scripting. Security: Expertise in firewalls, VPNs, IDS/IPS, DDoS mitigation, and Zero Trust Architecture. Monitoring and Analytics: Experience with tools like Nagios, Zabbix, SolarWinds, and NetFlow. Soft Skills: Strong problem-solving and analytical skills to tackle complex network challenges. Excellent communication skills to articulate technical concepts to non-technical stakeholders. Proven leadership and team collaboration abilities. What We Offer: Opportunity to design and implement a state-of-the-art AI data center from the ground up. A competitive salary and benefits package. A dynamic work environment that encourages innovation and professional growth. Ready to Build the Future of AI Infrastructure? Join us to shape the backbone of tomorrow’s AI-powered world! Show more Show less

COMPANY INTRODUCTION Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region. UNIT PURPOSE Emirates NBD is seeking a highly innovative and transformative delivery professionals to assume responsibility for developing the people, process and technology to compete on the global stage. The role will reside in the Group IT division. Group IT drives and delivers the IT solutions, that powers success across multiple international geographies and nationally within the UAE. The Group IT - Technology Platforms develops and supports a comprehensive catalogue of technology services and platforms. The success of the team is measured through service availability, high velocity delivery of new and enhanced IT services that enable and empower the business and through the successful balancing of cost, capability development, risk and overall service performance. As part of Group IT and the Transformation program, our focus is on improving effectiveness and efficiency to our customers and partners within Emirates NBD. JOB PURPOSE Group IT has a matrix management structure. The Lead Technology Engineer role will have line management and reporting into the VP Technology Chapter but will be assigned to a Platform squad for task management and prioritization. He/She will implement the design and build of the platform along with all associated components from inception to maturity of the running environment over time. The role will be responsible for driving change and delivering new technology into the Bank by onboarding customers and applications to the Platform via self-service and automation. The Lead Technology Engineer will work closely with other Platform and Product teams in educating them on the new Platform, services and features to ensure any transition and consumption is optimal. Teams work using Agile + DevOps + Product Management methodologies, delivering work packages based on the priority in the backlog. We are looking for a Lead Technology Engineer to build and maintain ENBD SDN-Fabric network using on Enterprise Sonic and Legacy networking. Our stack is Cisco, Sonic and Cumulus. Ideally, he/she should have a track record of building Sonic Network for enterprise organization and describe in detail how it was built, or an extensive network administration experience as well as experience in building SDN-Fabric Networks using automation. DUTIES & RESPONSIBILITIES Lead Technology Engineering An expert in Compute, Networks, Database, Cloud or associated DevOps Strong technical expertise with a focus on development and coding Good infrastructure and security knowledge Facilitating getting the work done across the parallel development teams Facilitating discussion, decision making, and conflict resolution Clear internal and external communication, improving transparency across teams and stakeholders Ability to work at an abstract level and continuously ‘pivot’ to arrive at the best solution for the end customer Energized by complex problem solving and ability to innovate new solutions Ability to work under pressure, manage client expectations Relationship Management Trustful and professional relationships with key stakeholders Has developed synergies across services, optimizing re-use, promoting simplification and demonstrating speed-to-market benefits Commercial and business focused to improve IT services Trustful and pragmatic approach to problem solving Ability to adopt the Group’s values and drive adoption of the values across the team Delivery Experience Ability to work on projects from inception to delivery Decision making to decide on best solution based on cost, time and quality of options Cross skills in delivery but also operational support as per the new DevOps model Implementing robust solutions to minimize operational effort KEY REQUIREMENTS Education IT or similar Bachelor's degree or higher Equivalent work experience Experiences At least 8 years total engineering or operational experience. At least 3 relevant years of experience in a similar role. Experience within large and complex global enterprises defined by high availability, transaction rates, and geographical distribution. Technical Skills Expertise in infrastructure, systems administration, design and engineering, with a cloud computing and DevOps focus Current experience with contemporary and innovative solutions Understanding of the long-term IT Strategy and ability to work towards that with each project. Functional and technical understanding of critical systems and Banking services. Strong understanding of the technical risks, security, compliance and audit requirements. Maintaining a strategic stance over tactical fixes Demonstrated ability to manage complex vendor and supplier relationships Proven experience in contributing to and executing technology service development plans or roadmaps Advanced understanding of telemetry protocols: syslog, SNMP, gRPC, Netflow, S-flow, SSH polling and templating and others. Experience in network administration and expert understanding of modern network concepts and protocols: routing, switching, Wi-Fi, WAN optimization, BGP, OSFP, MP-BGP, EVPN, VLAN, VXLAN, spanning tree. Track record of using Python, Ansible or other open-source tools for network automation. Expert in Enterprise Sonic SDN-Networks and Legacy Networking. Soft Skills Good communication and articulation skills WHY JOIN US ? We aspire to be an employee’s employer of choice. We believe, we can help you realize your true potential by providing the right opportunities. At ENBD we are reimagining the future of work so that you can unlock your potential, every day we want to ensure, every employee can exceed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build a career experiences and skills they need in the future and that will produce a great outcome for our bank as well, we want our employees no matter their background, location, preferences to feel engaged to one ENBD team. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. ENBD is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, however due to high volume of applicants, only SHORTLISTED candidates will be contacted. Show more Show less

Date: 8 May 2025 Location: Pune, MH, IN Company: Information Systems Associates - Sharjah (ISA-SHJ) Job Purpose NOC Analyst is responsible for monitoring, troubleshooting, and maintaining the IT infrastructure of an organization. The position involves analyzing and resolving network and system issues to ensure optimal performance and minimal downtime. Key Result Responsibilities Support, configuration, maintenance and upgrading of all networks and infrastructures for corporations. Monitor the network and systems for faults and perform analysis of alerts and events using monitoring tools. Provide technical support to end-users, and helpdesk support team, and escalate issues to senior analysts if required. Investigate, troubleshoot, and resolve network, system, and application issues that arise, and document solutions and processes for future referenc Key Result Responsibilities-Continued Perform regular system backups and disaster recovery procedures to ensure business continuity. Identify potential security breaches and take necessary actions to prevent them. Install, configure, and maintain network and system hardware and software, including servers, routers, switches, and firewalls. Collaborate with other IT teams to ensure that all systems are running smoothly and to resolve cross-functional issues. Qualifications (Academic, Training, Languages) Bachelor Degree in IT Engineering/Computer Science/Information Technology. ITIL Certified. CCNA/CCNP/ CCIE/ MCSE/ RHEL/Cloud Certification. Fluent in English Language. Work Experience 1–3 years of experience in a Network Operations Center or in enterprise level IT environment, 24x7 critical operations as Infrastructure Engineer in any service industry, implementing, troubleshooting, and maintaining virtual environments. Holistic IT Knowledge in heterogeneous technology environments - experience with different types of end-to-end technology stacks; windows / Linux operating systems or equivalent experience Basic knowledge of network protocols and services such as TCP/IP, DNS, DHCP, SMTP, and HTTP. Basic knowledge of network infrastructure components such as routers, switches, firewalls, and load balancers. Familiarity with monitoring tools and concepts such as SNMP, Syslog, and NetFlow. Good communication skills and the ability to work in a team environment. Strong problem-solving skills and attention to detail. Willingness to work flexible hours, including weekends and holidays, and be on-call as required. Show more Show less

Network Architecture & Operations: Design, implement, and maintain enterprise-level network infrastructure across multiple sites and data centers. Manage routing protocols including BGP, OSPF, EIGRP, and MPLS. Configure and manage VLANs, STP, HSRP, VRRP, and other Layer 2/3 technologies. Deploy and maintain Cisco Nexus switches, Juniper devices, firewalls, and load balancers. Ensure high availability and performance through QoS, redundancy, and traffic engineering. Monitoring, Troubleshooting & Performance: Proactively monitor network performance using tools like SolarWinds, PRTG, NetFlow, and SNMP. Troubleshoot complex network issues with packet analysis and root cause determination. Conduct regular capacity planning, traffic analysis, and performance tuning. Handle incident management, escalation resolution, and adherence to SLA requirements. Security & Automation: Implement and enforce network security best practices (ACLs, firewalls, segmentation). Participate in regular change management and documentation of network configurations. Automate routine network tasks using scripting (e.g., Python, Ansible) to increase efficiency and reduce human error. Documentation & Collaboration: Maintain detailed and up-to-date documentation of network designs, configurations, and procedures. Collaborate closely with cross-functional teams (infrastructure, security, applications) to support project needs and resolve issues. Required Skills & Qualifications: 5+ years of experience in enterprise network engineering or network operations. Strong hands-on expertise in routing and switching technologies and protocols. Proficient with Cisco and Juniper networking equipment. Experience with data center networking, including Cisco Nexus platforms. Solid knowledge of load balancers, firewalls, and network security concepts. Familiarity with QoS, packet analysis, and network troubleshooting tools. Experience with network monitoring systems (SolarWinds, PRTG, etc.). Strong scripting/automation experience (Python, Ansible, or equivalent). Excellent documentation, communication, and incident handling skills. Preferred Qualifications: Relevant certifications: CCNP, CCIE, JNCIP, JNCIE, or similar. Experience with hybrid cloud networking (e.g., AWS Direct Connect, Azure ExpressRoute). Exposure to SD-WAN and modern network virtualization technologies. Show more Show less

Job Description Introduction: A Career at HARMAN Digital Transformation Solutions (DTS) We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound. Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson, and Revel Unite your passion for audio innovation with high-tech product development Create pitch-perfect, cutting-edge technology that elevates the listening experience About The Role The person will be responsible for the end-to-end technical support for Network security. What You Will Do Expert-level technical support for network security products. Handling customer technical escalations. Troubleshooting, diagnosing, and resolving technical customer issues. Recreating, tracking, and verifying software defects in the field or under lab conditions reported by customers. Authoring technical knowledge base articles for other technical support personnel and/or customers and partners. What You Need To Be Successful Advanced Networking Skills - Detailed understanding of the protocols surrounding IP service provider networks. Strong network security skills required. Networking skills should include: TCP/IP fundamentals IP subnetting and supernetting and hierarchical routing principles Routing protocol operation (BGP) Routing policies at BGP peering points VPNs and the associated tunneling technologies (GRE/IP. L2TP, MPLS, etc.) Hands-on configuration and operational knowledge of Cisco and Juniper routers Hands-on Understanding and knowledge of Netflow, SNMP Security skills – DDOS, IPS, IDS, Threat detection and mitigation Operating systems - Basic to Intermediate knowledge of Linux Database: Basic to Intermediate knowledge of database - postgres, sqlite Good to have: Scripting - shell and/or high level languages (Python, Perl, Php) Bonus Points if You Have Bachelor’s degree required. Customer focused candidate, strong attention to detail, ability to establish and maintain strong working relationships with key internal and customer personnel to work effectively. Outstanding customer service and advanced written and verbal communications skills. What Makes You Eligible Work Mode: Hybrid Work location: Bangalore. What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement “Be Brilliant” employee recognition and rewards program An inclusive and diverse work environment that fosters and encourages professional and personal development You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you’re ready to innovate and do work that makes a lasting impact, join our talent community today! HARMAN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training, and competitive compensation. (www.harman.com) Show more Show less

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Purpose of Role Follow standard practices and procedures in analyzing situations or data for resolutions. Maintain strong liaisons with internal IT and Development Organizations. Work on operational activities such as Incidents & Requests and eventually grow more into Project/ Development areas and more complex work in the Logic Monitor area. Proficient with utilizing their skills with ITIL and Windows Event Logs. Job Description Responsibilities : This resource is expected to deliver the day-to-day configuration management services to the organization with minimal direction, focusing work on prioritized tasks. Their specific responsibilities include: Preferably to have ITIL foundation knowledge/ experience. Working experience and Strong knowledge on Event Management, Incident Management, MI's, System Outages and how ITIL must be applied in the process of Incident Management. Support experience in configuration Management and understanding of PowerShell Scripting with some development background. Integration experience with ServiceNow, Chef and network automation tools. Basic understanding of scripting and ability to write basic scripts. Strong understanding of Windows Event Logs. Operational experience with utilization of monitoring tools and good understanding/ working experience with tracing health of agents/ collectors and support. Good understanding on windows servers, different types of services, clustering etc. MCSA Certification may be a plus. Understanding different types of databases and ability with running queries. Mandatory skills around analytics, system issue troubleshooting, ability with understanding error logs, investigating issues to get system up and running with maintaining maximum system up-time. Experience in Linux/Windows/Network administration and operations is desirable. Additional Competencies 5+ years of administrating enterprise Windows and Virtual Environment. Working knowledge of SQL server 2014, 2016, Always On. Sound knowledge on Various Operating systems flavors, System files, Registry. Logic-Monitor Engine, Collector, Logic-Monitor dashboards, Configuration Management. Understanding on QoS, Multicast, MPLS, Traffic, IP Telephony, Performance. Understanding of Cisco IP SLA, NetFlow, Multicast and VOIP. Experience in Linux/Windows/Network administration and operations is desirable. Experience with monitoring solutions and/or associated protocols (WMI, SNMP, JDBC, HTTP, etc.) Experience with monitoring solutions and/or associated protocols (WMI, SNMP, JDBC, HTTP, etc.) Must have experience with IIS, Clustering & File & different services. Experience with Patching & Security remediation, AD and Domain services Experience with monitoring tools and antivirus will be an added advantage. Knowledge of Data Center operations and vendor handling. Exceptional troubleshooting, written and oral communication skills. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com Show more Show less

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Purpose of Role Follow standard practices and procedures in analyzing situations or data for resolutions. Maintain strong liaisons with internal IT and Development Organizations. Work on operational activities such as Incidents & Requests and eventually grow more into Project/ Development areas and more complex work in the Logic Monitor area. Proficient with utilizing their skills with ITIL and Windows Event Logs. Job Description Responsibilities : This resource is expected to deliver the day-to-day configuration management services to the organization with minimal direction, focusing work on prioritized tasks. Their specific responsibilities include: Preferably to have ITIL foundation knowledge/ experience. Working experience and knowledge on Event Management, Incident Management, MI's, System Outages and how ITIL must be applied in the process of Incident Management. Support experience in configuration Management and understanding of PowerShell Scripting with some development background. Integration experience with ServiceNow, Chef and network automation tools. Basic understanding of scripting and ability to write basic scripts. Strong understanding of Windows Event Logs. Operational experience with utilization of monitoring tools and good understanding/ working experience with tracing health of agents/ collectors and support. Good understanding on windows servers, different types of services, clustering etc. MCSA Certification may be a plus. Understanding of different types of databases and ability with running queries. Mandatory skills around analytics, system issue troubleshooting, ability with understanding error logs, investigate issue to get system up and running with maintaining maximum system up-time. Experience in Linux/Windows/Network administration and operations desirable. Additional Competencies 2-3 years of administrating enterprise Windows and Virtual Environment. Working knowledge of SQL server 2014, 2016, Always On. Sound knowledge on Various Operating systems flavors, System files, Registry. LogicMonitor Engine, Collector, LogicMonitor dashboards, Configuration Management. Understanding on QoS, Multicast, MPLS, Traffic, IP Telephony, Performance. Understanding of Cisco IP SLA, NetFlow, Multicast and VOIP. Experience in Linux/Windows/Network administration and operations desirable. Experience with monitoring solutions and/or associated protocols (WMI, SNMP, JDBC, HTTP, etc.) Experience with monitoring solutions and/or associated protocols (WMI, SNMP, JDBC, HTTP, etc.) Must have experience with IIS, Clustering & File & different services. Experience with Patching & Security remediation, AD and Domain services Experience with monitoring tools and antivirus will be added advantage. Knowledge of Data Center operations and vendor handling. Exceptional troubleshooting, written and oral communication skills. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com Show more Show less

CX is a product engineering services company and has launched many successful products for its clients since its inception. Many of these products have been running since 2013. We're looking for Head of IT Infrastructure owns the stability, security, scalability, and cost-effectiveness of all core technology services for Codelogicx. You will lead a small team of engineers and vendors to design, implement, and operate our on-prem and cloud-connected networks, servers, storage, identity platforms, and perimeter security (firewalls, VPN, IPS). Your mission is to deliver “five-nines” availability, strong cyber-resilience, and a friction-free user experience that enables every business function to perform at its best. Requirements Key Responsibilities Area What You’ll Own Identity & Access Architecture, health, and lifecycle management of Active Directory, Azure AD, group policy, conditional access, SSO, MFA. Joiner-Mover-Leaver processes, audit readiness, role-based access reviews. Network & Perimeter Enterprise-class firewalls, routers, switches, load balancers, site-to-site VPNs, SD-WAN, and Internet Leased Lines (ILL). Network segmentation, QoS, and continuous monitoring (NetFlow, SNMP, syslog, NMS). Cloud & Compute Windows/Linux server estate (on-prem and IaaS), virtualization (VMware/Hyper-V), storage, backup, DR/BCP. Collaboration with DevOps/SaaS teams to enforce landing-zone standards and secure connectivity. Endpoint & Mobility EDR/XDR platform (e.g., CrowdStrike, Microsoft Defender, SentinelOne)—policy tuning, threat-hunting, incident response. Mobile Device Management (Intune, Workspace ONE, Jamf) for laptops, phones, and BYOD; device compliance & encryption enforcement. Security & Compliance Patch, vulnerability, and endpoint protection strategy. Firewall ruleset hygiene, IPS/IDS tuning, zero-trust and least-privilege principles. Support for ISO 27001, SOC 2, GDPR, HIPAA, or similar frameworks. Own ISO 27001 controls (A.5–A.18), evidence collection, internal audits, and external surveillance & recertification audits. Map controls to SOC 2 / GDPR / HIPAA where relevant. Drive vulnerability management, patch cadence, zero-trust micro-segmentation. Maintain SIEM/SOAR integrations. Strategy & Governance 3-year infrastructure roadmap, budget planning, vendor selection & contract negotiation. KPIs/SLAs, capacity planning, license compliance, documentation, and policy enforcement. Leadership & Support Mentor a team of network/system admins (3-6 FTE) plus MSP partners. Escalation point for P1 incidents; manage major incident bridge, RCA, post-mortems. User-centric mindset—drive automation and self-service to reduce MTTR and service tickets. Required Qualifications Education: Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience). Experience: 10+ years in enterprise infrastructure roles, including 3+ years managing teams and multi-site networks for ~300 users. Technical depth in: Active Directory, Azure AD/Entra ID, GPO, LDAP, DNS, DHCP. Next-gen firewalls (Palo Alto, Fortinet, Cisco ASA/Firepower, etc.). Endpoint security platforms (CrowdStrike, Defender, SentinelOne, Falcon Insight, etc.). MDM/UEM suites (Intune, Workspace ONE, Jamf, or similar). Routing & switching (OSPF/BGP, VLANs, spanning-tree, PoE, wireless controllers). WAN technologies—ILL, MPLS, SD-WAN—and ISP/vendor management. Virtualization (VMware ESXi/VCF or Hyper-V) and Windows/Linux server administration. Backup/restore and DR replication (Veeam, Zerto, or similar). Scripting/automation (PowerShell, Python, Ansible) and infrastructure-as-code concepts. Audit leadership for ISO 27001; familiarity with SOC 2 Type II reporting. Certifications (any of): CCNP/CCIE, PCNSE/NSE 7+, Microsoft Entra ID or Azure Architect, VMware VCP-DCV, ISO 27001 Lead Auditor/Lead Implementer, CISSP/CISM, ITIL v4. Preferred/Bonus Skills Experience integrating on-prem AD with Microsoft 365, Intune, and conditional access. Familiarity with zero-trust network architecture and micro-segmentation projects. Exposure to SIEM/SOAR platforms (Splunk, Sentinel) and incident response playbooks. Track record of cost optimization (cloud egress, telco contracts, license audits). ITIL v4 certification and service-management process ownership. Personal Attributes Incident Commander: Calm, decisive, data-driven under pressure. Problem-solver: Data-driven, automation-first mindset, relentless focus on root cause. Leadership: Empowers and develops technical staff; calmly leads during outages. Strategic thinker: Balances immediate fixes with long-term modernization. Communicator: Translates tech risks and requirements into business language for executives. Strategic Builder: Balances quick wins with long-term modernisation and cost-optimisation. Benefits Health insurance. Hybrid working mode. Provident Fund. Parental leave. Yearly Bonus. Gratuity. Years of experience: Minimum 15 years Location: Kolkata Full time. Show more Show less

Products, R&D and Production business function is responsible for ensuring that Basware continues to provide its customers with industry leading SaaS solutions to simplify operations and spend smarter. This global function creates and executes the product strategy, new product innovations, roadmap, design, product development and product launches for Basware’s global product portfolio. Together with other Basware units, Products, R&D and Production ensures that our customers can successfully meet their business objectives through cooperating with Basware and using our product and service portfolio. You will work in a dynamic team of highly skilled people whose main concern is the improving the quality of the infrastructure the applications and services are being hosted on. We are now looking for Senior System Specialist to join our team. Key Role Responsibilities (“Your Contribution”) Cloud Infrastructure Management: manage cloud infrastructure on AWS, ensuring high availability, scalability, and security of VPN and network solutions. VPN Solutions Design and Deployment: implement and maintain site-to-site VPN solutions. Monitoring & Troubleshooting: Continuously monitor the performance and health of AWS network infrastructure, including VPN connectivity and Sophos security appliances. Troubleshoot and resolve network issues in a timely manner. Documentation & Best Practices: Create and maintain detailed documentation for network architecture, VPN setups, security configurations, and best practices. Ensure knowledge sharing with other team members and stakeholders. Collaboration: Work closely with other engineering teams (DevOps, Security, and IT) to ensure seamless integration of VPN and network security solutions with other cloud and on-premise systems. Compliance & Security Standards: Ensure compliance with internal and external security standards, policies, and industry best practices. Implement and monitor logging and alerting systems to maintain a secure network environment. , Candidate Qualifications (“Mutual Interest”) We would enjoy working with a professional, who possesses Minimum 3 year of hands-on experience working with cloud infrastructure, specifically AWS. At least 2 year of experience with VPN solution design, deployment, and troubleshooting in cloud environments Technical Expertise: Deep knowledge of AWS networking services such as VPC, EC2, VPN, IAM, CloudWatch and S3. Expertise in deploying, configuring, and managing VPNs (site-to-site, client-to-site) in AWS environments. Experience with Sophos UTM or Sophos Cloud solutions is highly preferred. Strong understanding of networking protocols (TCP/IP, DNS, DHCP, BGP, etc.) and network security principles. Security Skills: In-depth understanding of cloud security best practices, including encryption, identity and access management (IAM), and secure communications. Problem Solving & Troubleshooting: Strong analytical skills with the ability to diagnose and resolve complex network and security issues in AWS environments. Experience with network monitoring tools and protocols (CloudWatch, SNMP, NetFlow, etc.). Communication: Excellent verbal and written communication skills. Ability to clearly document complex network architectures and security configurations. Nice to have: Linux knowledge Show more Show less

Job Description Diagnose and resolve complex Layer 2/Layer 3 network issues across Enterprise Environments. Design, configure, and deploy scalable and secure network infrastructure solutions. Provide Tier 3 escalation support for incidents unresolved by Tier 1 and Tier 2 teams. Administer and troubleshoot enterprise-grade routing, switching, firewalls, VPN, and load balancing technologies. Required Skills and Technologies: Must-Have 5+ years network engineering in medium to large enterprise Deep knowledge of TCP/IP, BGP, OSPF, EIGRP Experience with Cisco, Juniper, or similar enterprise-grade equipment Network monitoring and diagnostic tools (e.g., Wireshark, Netflow, Prime, Catalyst Center, vManage [Cisco Viptela SDWAN]) Strong troubleshooting and analytical skills Nice-to-Have Network automation (Python, Ansible) Solarwinds Netflow Fortigate/FortiManager/FortiAuthenticator/FortiAnalyzer MPLS/VPLS Cellular Gateways/Technology (OpenGear/Cradlepoint) Key Protocols and Technologies Routing Protocols: OSPF, BGP, EIGRP (especially for hybrid environments) Switching Technologies: VTP, RSTP/MSTP, Private VLANs, Port Security Wireless Protocols: 802.11a/b/g/n/ac/ax, WPA2/WPA3, RADIUS/802.1X SD-WAN Protocols: OMP (Overlay Management Protocol), IPSec, DTLS, BFD Network Services: DHCP Snooping, ARP Inspection, NetFlow, SPAN/RSPAN Security: ACLs, Zone-Based Firewall, AAA, ISE integration Monitoring & Management: SNMP, Syslog, NetFlow, Cisco Prime, DNA Center Certifications preferred: Cisco Certified Network Professional (CCNP) Enterprise Cisco Certified Specialist – Enterprise Core (ENCOR) Show more Show less

Job Information Date Opened 26/05/2025 Job Type Full time Industry IT Services City kolkata Province West Bengal Country India Postal Code 700091 About Us We are a fast growing technology company specializing in current and emerging internet, cloud and mobile technologies. Job Description CX is a product engineering services company and has launched many successful products for its clients since its inception. Many of these products have been running since 2013. We're looking for Head of IT Infrastructure owns the stability, security, scalability, and cost-effectiveness of all core technology services for Codelogicx. You will lead a small team of engineers and vendors to design, implement, and operate our on-prem and cloud-connected networks, servers, storage, identity platforms, and perimeter security (firewalls, VPN, IPS). Your mission is to deliver “five-nines” availability, strong cyber-resilience, and a friction-free user experience that enables every business function to perform at its best. Requirements Key Responsibilities Area What You’ll Own Identity & Access • Architecture, health, and lifecycle management of Active Directory, Azure AD, group policy, conditional access, SSO, MFA.• Joiner-Mover-Leaver processes, audit readiness, role-based access reviews. Network & Perimeter • Enterprise-class firewalls, routers, switches, load balancers, site-to-site VPNs, SD-WAN, and Internet Leased Lines (ILL).• Network segmentation, QoS, and continuous monitoring (NetFlow, SNMP, syslog, NMS). Cloud & Compute • Windows/Linux server estate (on-prem and IaaS), virtualization (VMware/Hyper-V), storage, backup, DR/BCP.• Collaboration with DevOps/SaaS teams to enforce landing-zone standards and secure connectivity. Endpoint & Mobility EDR/XDR platform (e.g., CrowdStrike, Microsoft Defender, SentinelOne)—policy tuning, threat-hunting, incident response. Mobile Device Management (Intune, Workspace ONE, Jamf) for laptops, phones, and BYOD; device compliance & encryption enforcement. Security & Compliance • Patch, vulnerability, and endpoint protection strategy.• Firewall ruleset hygiene, IPS/IDS tuning, zero-trust and least-privilege principles.• Support for ISO 27001, SOC 2, GDPR, HIPAA, or similar frameworks. Own ISO 27001 controls (A.5–A.18), evidence collection, internal audits, and external surveillance & recertification audits. Map controls to SOC 2 / GDPR / HIPAA where relevant. Drive vulnerability management, patch cadence, zero-trust micro-segmentation. Maintain SIEM/SOAR integrations. Strategy & Governance • 3-year infrastructure roadmap, budget planning, vendor selection & contract negotiation.• KPIs/SLAs, capacity planning, license compliance, documentation, and policy enforcement. Leadership & Support • Mentor a team of network/system admins (3-6 FTE) plus MSP partners.• Escalation point for P1 incidents; manage major incident bridge, RCA, post-mortems.• User-centric mindset—drive automation and self-service to reduce MTTR and service tickets. Required Qualifications Education: Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience). Experience: 10+ years in enterprise infrastructure roles, including 3+ years managing teams and multi-site networks for ~300 users. Technical depth in: o Active Directory, Azure AD/Entra ID, GPO, LDAP, DNS, DHCP. o Next-gen firewalls (Palo Alto, Fortinet, Cisco ASA/Firepower, etc.). o Endpoint security platforms (CrowdStrike, Defender, SentinelOne, Falcon Insight, etc.). o MDM/UEM suites (Intune, Workspace ONE, Jamf, or similar). o Routing & switching (OSPF/BGP, VLANs, spanning-tree, PoE, wireless controllers). o WAN technologies—ILL, MPLS, SD-WAN—and ISP/vendor management. o Virtualization (VMware ESXi/VCF or Hyper-V) and Windows/Linux server administration. o Backup/restore and DR replication (Veeam, Zerto, or similar). o Scripting/automation (PowerShell, Python, Ansible) and infrastructure-as-code concepts. o Audit leadership for ISO 27001; familiarity with SOC 2 Type II reporting. Certifications (any of): CCNP/CCIE, PCNSE/NSE 7+, Microsoft Entra ID or Azure Architect, VMware VCP-DCV, ISO 27001 Lead Auditor/Lead Implementer, CISSP/CISM, ITIL v4. Preferred/Bonus Skills Experience integrating on-prem AD with Microsoft 365, Intune, and conditional access. Familiarity with zero-trust network architecture and micro-segmentation projects. Exposure to SIEM/SOAR platforms (Splunk, Sentinel) and incident response playbooks. Track record of cost optimization (cloud egress, telco contracts, license audits). ITIL v4 certification and service-management process ownership. Personal Attributes Incident Commander: Calm, decisive, data-driven under pressure. Problem-solver: Data-driven, automation-first mindset, relentless focus on root cause. Leadership: Empowers and develops technical staff; calmly leads during outages. Strategic thinker: Balances immediate fixes with long-term modernization. Communicator: Translates tech risks and requirements into business language for executives. Strategic Builder: Balances quick wins with long-term modernisation and cost-optimisation. Benefits Health insurance. Hybrid working mode. Provident Fund. Parental leave. Yearly Bonus. Gratuity. Years of experience: Minimum 15 years Location: Kolkata Full time.

Company Profile Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries. Since year 2003, Oceaneering’s India Center has been an integral part of operations for Oceaneering’s robust product and service offerings across the globe. This center caters to diverse business needs, from oil and gas field infrastructure, subsea robotics to automated material handling & logistics. Our multidisciplinary team offers a wide spectrum of solutions, encompassing Subsea Engineering, Robotics, Automation, Control Systems, Software Development, Asset Integrity Management, Inspection, ROV operations, Field Network Management, Graphics Design & Animation, and more. In addition to these technical functions, Oceaneering India Center plays host to several crucial business functions, including Finance, Supply Chain Management (SCM), Information Technology (IT), Human Resources (HR), and Health, Safety & Environment (HSE). Our world class infrastructure in India includes modern offices, industry-leading tools and software, equipped labs, and beautiful campuses aligned with the future way of work. Oceaneering in India as well as globally has a great work culture that is flexible, transparent, and collaborative with great team synergy. At Oceaneering India Center, we take pride in “Solving the Unsolvable” by leveraging the diverse expertise within our team. Join us in shaping the future of technology and engineering solutions on a global scale. Position Summary Communications Engineer, Technologist I, will be responsible for the installation, maintenance and operations of the company’s network. The individual must be qualified at all levels of IP networks providing operational and project support to our business units data, voice, wireless and video networks. This position also involves developing & maintaining procedures to support network operations. Location: Chandigarh, India Essentials Duties And Responsibilities Assist in availability of 24/7/365 staffing schedule of network operations Assist in 24/7 monitoring of the network, servers and systems health using Solarwinds, Netflow, Microsoft SCOM, SCCM, Splunk etc. Work with trouble tickets, support teams to restore network services. Assist network operations center with investigations & documentation where warnings / threshold breach is observed Design and maintain the monitoring tools. Expert in problem resolution. Ability to troubleshoot and configure network devices remotely Documents, tracks and monitors problems to ensure a timely resolution of all assigned tickets. Participate in an on call rotation to provide support to oceaneering global businesses. Ability to work shifts to include holidays and weekends to support the infrastructure. Responsible for providing project support and evaluating new technologies. Identify and correct workflows and processes to improve network reliability and/or resolution times. Promote a positive work environment and promote customer service. Lead and mentor junior technicians on projects and troubleshooting. Manage, control and document changes per the change management supervisor Assist in root cause analysis of Network operation issues Any other tasks as directed by line manager Non-essential Should be open to travel as per business needs Supervisory Responsibilities This position has NO supervisory responsibilities Reporting Relationship Works closely with other IT teams Qualifications REQUIRED Bachelor’s degree, preferably in Electronics, Computer Science, or equivalent education Total work experience of 3-5 years. Must have an expert understanding of the TCP/IP network protocol. Must be an expert in troubleshooting wireless networks from past experiences with Cisco or Aruba. Must be an expert in routing and switching technologies. Knowledge of Cisco Wireless Controllers and access points. Knowledge of DMVPN, IPSEC, SSL VPNs. Knowledge of the F5 load balance. Must be an expert with the Cisco ASA firewall technologies. Must be an expert with EIGRP and BGP routing protocols. Experience of QOS policies across the Enterprise for Data, Voice and Video. DESIRED CCNA, CCNP certifications preferred Good communication skills Fluent in English with excellent communication skills Able to work independently Knowledge, Skills, Abilities, And Other Characteristics Log file analysis, event correlation, and troubleshooting Good written and verbal communication skills Teamwork & Interpersonal skills Analytical, problem solving & decision making skills Organizing & planning skills Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed Additional Information This position is considered OFFICE WORK which is characterized as follows. Almost exclusively indoors during the day and occasionally at night Occasional exposure to airborne dust in the work place Work surface is stable (flat) Closing Statement In addition, we make a priority of providing learning and development opportunities to enable employees to achieve their potential and take charge of their future. As well as developing employees in a specific role, we are committed to lifelong learning and ongoing education, including developing people skills and identifying future supervisors and managers. Every month, hundreds of employees are provided training, including HSE awareness, apprenticeships, entry and advanced level technical courses, management development seminars, and leadership and supervisory training. We have a strong ethos of internal promotion. We can offer long-term employment and career advancement across countries and continents. Working at Oceaneering means that if you have the ability, drive, and ambition to take charge of your future-you will be supported to do so, and the possibilities are endless. Equal Opportunity/Inclusion Oceaneering provides equal employment opportunities to all applicants Show more Show less

Description As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Physical Stores is a store with no lines and no checkout—you just grab and go! Customers use the Amazon Physical Stores app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Check it out at amazon.com/go. Our approach to problems is entrepreneurial. You will be challenged to invent, create and solve challenging problems as well as wear many hats and collaborate in an environment that's more startup than big company. You will need a strong ability to troubleshoot hardware, software, and network issues. As a Network Support Engineer, you seek resolution to Networking problems and mitigate risk, always ensuring a Customer Obsessed experience has occurred. You will be working on services with a direct impact on the customer experience. If you are excited about the opportunity to learn and work on networks, distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities to work with Amazon Physical Stores and the Just Walk Out Technology. You will help solve a variety of challenges and offer your expertise in growing the knowledge of your peers via team collaboration. We consistently whiteboard so be comfortable writing and supporting your ideas on the team board. You will play an active role in defining the support processes for technologies in partnership with other technology leaders within and possibly outside the team. You should be comfortable with a level of ambiguity that's higher than most projects and relish the idea of solving big challenges. You will also mentor other engineers in your area of expertise. Along the way, we guarantee that you'll work hard, have fun and impact many customers! This role requires the flexibility to work 5 days a week (occasionally on weekends) in the night shift. AWS Support is 24x7x365 operations and work timings for this role is in India night time i.e. 10 PM to 6 AM IST. About The Team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications BS/MS in Computer Science or Engineering 5 to 8 years of extensive experience in Network administration Strong network analysis fundamentals and robust troubleshooting skills Strong IP networking fundamentals and extensive experience in TCP/IP (internals and flow control), UDP, DNS & DHCP Preferred Qualifications In-depth knowledge of and experience with major internet routing protocols; BGP, OSPF etc. Experience with protocols and technologies such as STP, PVST, First Hop Redundancy Protocols, VRRP, QoS, NTP, 802.1x & NetFlow. Experience with network operating systems such as Cisco IOS and JUNOS. Preferred CCNA / CCNP Or JNCIA Certified Individuals Experience working in a Linux/Unix environment Experience in automation via Bash/shell scripting and Perl/Python programming. Excellent verbal & written communication skills. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - AWS India - Telangana Job ID: A2990151 Show more Show less