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6.0 - 8.0 years

0 - 0 Lacs

Hyderabad

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Key Responsibilities: NMS Configuration and Maintenance: Configure and maintain the NMS platform, ensuring it accurately monitors the network infrastructure, including network devices, servers, applications, and databases. Report Generation and Analysis: Develop and maintain custom reports and dashboards to provide insights into network performance and identify potential issues. Troubleshooting and Support: Troubleshoot NMS-related issues, investigate performance problems, and provide technical support to end users. Documentation and Procedures: Maintain documentation for NMS configurations, procedures, and troubleshooting steps. Required Skills and Knowledge: NMS Tool Proficiency: Extensive experience with a specific NMS tool (e.g., SolarWinds, Nagios, Zabbix). • Networking Knowledge: Strong understanding of network protocols, devices (routers, switches, firewalls), and security concepts. • System Administration: Basic knowledge of operating systems (Windows, Linux), virtualization, and databases. • Troubleshooting and Analytical Skills: Ability to diagnose and resolve network issues, analyse performance data, and identify root causes. • Communication and Collaboration: Excellent written and verbal communication skills, ability to work effectively with other IT staff, and ability to document technical information. • Scripting Skills (Optional): Familiarity with scripting languages (PowerShell, Python) for automating NMS tasks. Role & responsibilities

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0.0 - 8.0 years

0 Lacs

Hyderabad, Telangana

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BS/MS in Computer Science or Engineering 5 to 8 years of extensive experience in Network administration Strong network analysis fundamentals and robust troubleshooting skills Strong IP networking fundamentals and extensive experience in TCP/IP (internals and flow control), UDP, DNS & DHCP As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Physical Stores is a store with no lines and no checkout—you just grab and go! Customers use the Amazon Physical Stores app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Check it out at amazon.com/go. Our approach to problems is entrepreneurial. You will be challenged to invent, create and solve challenging problems as well as wear many hats and collaborate in an environment that's more startup than big company. You will need a strong ability to troubleshoot hardware, software, and network issues. As a Network Support Engineer, you seek resolution to Networking problems and mitigate risk, always ensuring a Customer Obsessed experience has occurred. You will be working on services with a direct impact on the customer experience. If you are excited about the opportunity to learn and work on networks, distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities to work with Amazon Physical Stores and the Just Walk Out Technology. You will help solve a variety of challenges and offer your expertise in growing the knowledge of your peers via team collaboration. We consistently whiteboard so be comfortable writing and supporting your ideas on the team board. You will play an active role in defining the support processes for technologies in partnership with other technology leaders within and possibly outside the team. You should be comfortable with a level of ambiguity that's higher than most projects and relish the idea of solving big challenges. You will also mentor other engineers in your area of expertise. Along the way, we guarantee that you'll work hard, have fun and impact many customers! This role requires the flexibility to work 5 days a week (occasionally on weekends) in the night shift. AWS Support is 24x7x365 operations and work timings for this role is in India night time i.e. 10 PM to 6 AM IST. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. In-depth knowledge of and experience with major internet routing protocols; BGP, OSPF etc. Experience with protocols and technologies such as STP, PVST, First Hop Redundancy Protocols, VRRP, QoS, NTP, 802.1x & NetFlow. Experience with network operating systems such as Cisco IOS and JUNOS. Preferred CCNA / CCNP or JNCIA Certified individuals Experience working in a Linux/Unix environment Experience in automation via Bash/shell scripting and Perl/Python programming. Excellent verbal & written communication skills. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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2 years

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Hyderabad, Telangana, India

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Job Summary: The Level 3 Cloud Network Engineer is a senior technical expert responsible for designing, implementing, maintaining, and troubleshooting complex cloud-based and hybrid network environments. This role requires deep expertise in cloud platforms (AWS, Azure, GCP), advanced routing and switching, security configurations, and high availability network architecture. The engineer will lead escalation support for critical incidents, drive network automation efforts, and provide guidance to Level 1 and 2 engineers. Key Responsibilities: • Design and implement scalable, secure, and highly available cloud network architectures. • Configure and manage Virtual Private Clouds (VPCs), Transit Gateways, Direct Connect/ExpressRoute, VPNs, subnets, routing tables, and security groups. • Lead resolution of Level 3 network escalations, performing root cause analysis and preventive maintenance. • Manage hybrid connectivity between on-premise data centers and cloud infrastructure. • Ensure network compliance, auditing, and security controls are in place (e.g., firewall policies, NAC, encryption). • Utilize IaC tools (Terraform, CloudFormation) and automation scripts (Python, Ansible) for network provisioning and management. • Monitor network performance and proactively address latency, jitter, or packet loss issues using tools like CloudWatch, Datadog, NetFlow, or SolarWinds. • Provide mentorship and technical guidance to L1/L2 engineers and participate in knowledge-sharing initiatives. • Collaborate with application, security, and DevOps teams for integrated cloud solutions. • Maintain documentation of network designs, change management logs, and technical procedures. Qualifications: Education & Certifications: • Bachelor’s degree in Computer Science, Information Technology, or related field. • Industry certifications such as: o AWS Advanced Networking Specialty o Cisco CCNP/CCIE o GCP Professional Cloud Network Engineer Experience: • 5+ years of experience in network engineering, with at least 2+ years in cloud network environments. • Proven experience managing complex multi-cloud or hybrid network environments. Technical Skills: • Cloud Platforms: AWS (VPC, TGW, Direct Connect), Azure (VNets, ExpressRoute), GCP (VPC, Interconnects). • Networking Protocols: BGP, OSPF, IPSec, GRE, NAT, DNS, DHCP. • Security: Firewall configuration (Palo Alto, Fortinet, AWS NACLs/Security Groups), VPNs, ZTNA. • Automation & Tools: Terraform, Ansible, Python, Git. • Monitoring & Troubleshooting: Wireshark, OPManager, NetFlow, CloudWatch, ELK, Zabbix, Splunk. Soft Skills: • Strong problem-solving and analytical capabilities. • Excellent communication skills, both written and verbal. • Ability to work independently and manage multiple priorities. • Strong collaboration skills across departments and vendors. Show more Show less

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0 years

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Hyderabad, Telangana, India

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Job Description SN Required Information Details 1 Role Network Operations Engineer 2 Required Technical Skill Set CCNA - 3 yrs of Exp, SDWAN Technology, Switching - Juniper Access Point – Juniper & Cisco Tools 3 No. of Requirements 3 4 Desired Experience Range 4-8 Years 5 Key Words SDWAN (Versa), Switching (Juniper), Wireless (Cisco), 4G/5G network (Cradle Point) 6 SME Emp ID & Emp Name 7 Location of Requirement India (Bangalore/Hyderabad/Chennai): 3 Positions Desired Competencies (Technical/Behavioral Competency ) Must-Have SD-WAN Deployment & Management Understanding of SD-WAN architecture, protocols, and vendors (Cisco Viptela, Fortinet, VMware SD-WAN). Experience with policy-based routing, traffic engineering, and QoS for SD-WAN. Hands-on with orchestrators, controllers, and edge devices in SD-WAN environments. Switching & Routing (Juniper & Cisco) Deep knowledge of Layer 2 & Layer 3 switching (VLANs, STP, EtherChannel). Configuration and troubleshooting of OSPF, BGP, EIGRP, and static routing. Experience with Juniper Junos & Cisco IOS for network automation and CLI commands. Wireless Networking & Access Points (Juniper & Cisco) Configuration of Juniper Mist & Cisco Wireless LAN Controllers (WLC). Strong understanding of WPA2/WPA3 security, SSID configuration, and RF optimization. Troubleshooting access point connectivity, authentication issues, and interference. Network Monitoring & Troubleshooting Tools Proficiency in network monitoring tools (SolarWinds, PRTG, Nagios, Cisco Prime). Experience with packet capture tools (Wireshark, TCP Dump) for network issue analysis. Familiarity with syslog servers, SNMP, NetFlow, and automation tools (Ansible, Python). Security & Network Hardening Understanding of firewalls (Juniper SRX, Cisco ASA, Palo Alto). Knowledge of VPNs, IPSec, SSL VPNs, and Zero Trust security models. Best practices for access control, network segmentation, and threat detection. Good-to-Have Networking Fundamentals: Understanding Of Networking Protocols Routing and Switching: SD-WAN Expertise: Conceptual Understanding Vendor-Specific Knowledge: Juniper Switching: Troubleshooting Configuration and Management: Wireless Networking: Cisco And Juniper Access Points Certifications: Advanced Certifications CCNA (Cisco Certified Network Associate): Network Security: Security Protocols And Practices Automation and Scripting: Scripting Languages Network Automation Tools: Cloud Networking: Integration With Cloud Services Soft Skills: Problem-Solving Communication: Collaboration SN Role Descriptions / Expectations From The Role 1 3-6 yrs of Experience in Implementing, monitoring and repairing networks and systems Experience in managing SDWAN (Versa), Switching (Juniper), Wireless (Cisco), 4G/5G network (Cradle Point) Ensuring reliable and secure network access Responding and resolving relevant IT support tickets as required Installing and configuring Switch/Routers as required. Vendor Co-Ordinations Scheduling and implementing network maintenance Managing system back-ups Consulting with non-technical staff on projects involving network access Show more Show less

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0 years

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Gurugram, Haryana, India

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Over the past 15 years, Medanta has created an unrivalled impact in delivering world class multi-specialty care for patients in India. We have hospitals in Gurgaon, Lucknow, Patna, Indore and Ranchi. In addition, we have clinics in Defence Colony (South Delhi), Cybercity & Subhash Chowk (Gurgaon), and at the Delhi Airport. Medanta is constantly growing and has also ventured in Retail vertical through Diagnostics (Laboratory Services) and Pharmacies. We also have also launched homecare services. We further plan to scale up existing facilities and expand into a few more geographical areas and also identify new avenues (Academics - Medical College) within the Healthcare eco-system. As we continue to scale and grow into new geographies, explore innovative methods of healthcare delivery, we are looking to hire exceptional talent to help us achieve our vision and grow in the process to achieve their professional aspiration. Roles & Responsibilities Leverage the existing cybersecurity tools and capable to identify open-source tools to discover threat agent actions. Identify potential threats and mitigation strategies to enable a proactive defense mechanism before an actual security incident. Design and implement a security incident response process. Act as the primary control point during significant information security incidents, manage the development of incident response plans and generate detailed reports. Identify and propose the implementation of the key information security initiatives, plans, practices and tools to the management. Proactive support on the approved information security projects, internal/external security audits, internal audits, application security assessment and reviews and compliance. Identify and understand potential and emerging information security threats and vulnerabilities and implement an effective communication channel across the appropriate teams. Detect and respond to cyber security threats and implement remediation controls. Perform Network vulnerability assessment and penetration testing (automated and manual) of infrastructure and hardening reviews of endpoints, networks and servers. Manage security compliance for end points, networks, servers, databases, etc. Proficient in operating cyber security solutions to protect IT Infrastructure and data it hold What we are looking for Bachelor’s degree specializing in Information Security, Computer Science, Information Management Systems, or relevant work experience. Minimum 10 years of experience in Cyber Security. Individual Contributor and capable of working independently. Strong technical skills relevant to Information Security such as secure coding standards, ethical hacking techniques, security operations, cloud security architecture, SEIM, operating system security, network access security, end point protection, vulnerability and threat management. An excellent knowledge and deep understanding of the complex network security principles and concepts such as (Anti-malware/Virus/Ransomware, web secure gateways, email protection gateway, http proxy, VLANs, ACL, DMZ, VPN, firewalls, IDS/IPS etc). Hands-on experience with analysing high volumes of logs, network data (e.g., NetFlow, FPC), and other security breach attacks. Practical knowledge of operating systems (such as: Windows, Linux, Hypervisors). Detailed experience with vulnerability scanning solutions. Ability to identify and mitigate network vulnerabilities and an understanding of their remediation. Required to assist with root cause identification for incident management. Should be acquainted with Information Security Industry standards/best practices and relevant regulations (such as: SSAE16, SOC 2, PCI DSS, HIPAA, GLBA, FISMA, NIST, ISO27000, CobiT, ISF, OWASP, SANS). Must have proficient analytical, technical research and detail-oriented skills Work days: 6 days Location: Gurgaon Show more Show less

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Bengaluru, Karnataka, India

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Position Summary Resolving first, second and third level support problems; 75% of which will be resolved without escalation. Escalating to the relevant Engineering team as required, promptly following procedures and ensuring management is updated accordingly. Ensuring the customer and ticket is up to date at all times on incident progress. Maintain, troubleshoot and co-ordinate replacement of faulty hardware. Involved in the execution of client change requests in a timely manner as planned by Customer Account Manager, Engineering and Command Centre Manager. Escalation of critical issues/outages to Command Centre Manager and Customer Account Manager as per procedures. Provide detailed feedback to other groups on all incident resolutions, ensuring full details are entered into ticket case notes. Daily review and action of open cases; updating Command Centre Manager on current cases and their status as appropriate. To provide comprehensive handovers to peers at the end of shift. Attend Daily Operations and Change Review meetings as required. Logging cases to 3rd party vendors requesting assistance on unresolved issues. Minimum Requirements Confident and Professional dealing directly with customers. Outgoing team player with the ability to liaise with other team members and take the lead on decision making. Positive and Pro Active attitude. Working knowledge/understanding of Microsoft products. Troubleshooting basic Server problems. Ability to work under pressure. Supportive and committed team player. Experience of using Ticket Management tools. Escalations are performed within the SLA timescales. Good commutations with customers is required throughout incident lifecycles. Engineering and Senior Management are kept abreast of appropriate escalations. Analytical skills. Have excellent written and verbal communication skills. Be organized and be able to work under pressure. Detailed working knowledge of a range of networking and security technologies, including: Cisco switches and routers Azure networking (vNets, Virtual WAN, HUB, VPN sites etc...) and security (NSG etc…) Lenovo Switches F5 Big-IP load balancers, Kemp LB, Check Point and Endpoint Servers. Sophos Firewalls. Cisco WIFI technology. Good knowledge in Bluecoat Proxy, Meraki Devices RSA Server Management. Able to demonstrate understanding of key networking concepts, including: TCP/IP Layer 2 and layer 3 switching and routing Routing protocols such as BGP, EIGRP and OSPF Security solutions such as firewalls, IDS/IPS, VPN, and SSL Certificates Load balancing best practices Radius/NPS setup and administration. In-depth troubleshooting and strong analytical skills. Use of packet capturing technologies such as Wireshark and NetScout. Knowledge of platform technologies including Microsoft Windows, DHCP, DNS Unix and/or Linux. Ability to design, implement, and support network and security domain. ITIL accreditation. Should have good experience on IP soft, Netflow and Solarwinds tools. "We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately." Show more Show less

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Noida, Uttar Pradesh, India

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Lead System Engineer - Networking About Barco Barco designs technology to enable bright outcomes around the world. Seeing beyond the image, we develop visualization and collaboration solutions to help you work together, share insights, and wow audiences. Our focus is on three core markets: Enterprise (from meeting and control rooms to corporate spaces), Healthcare (from the radiology department to the operating room), and Entertainment (from movie theaters to live events and attractions). We have a team of 3,600 employees, located in 90 countries, whose passion for technology is captured in 400 granted patents. Shares of Barco are listed on Euronext Brussels. It has a market cap of around €1.649 billion (Feb 2022). About Barco IT Group The IT group is a key driver of digital transformation for Barco Business functions – including Sales, Service, Marketing, Manuf. & Logistics, Corporate functions. Utilizing cutting-edge technologies, IT provides a digital workplace for all employees, equipping them with the right tools to collaborate, communicate & connect across all global locations. This ensures simplicity in doing business & empowers our various business segments. In addition, IT is crucial for protecting networks, data, edge devices, and IT infrastructure. The IT group is responsible for preventing data breaches, monitoring, and responding to cyber threats. IT offers a variety of platforms, from team collaboration to content enablement and much more, to enable employees to work more efficiently and effectively. About The Role System Engineer – Networking role is responsible for designing, implementing, and managing complex network infrastructure, including Local LAN, WAN, SD-WAN, Wi-Fi, firewalls, switches, and security systems. This is a global/APAC role where you will manage the network infrastructure across multiple regions. You will have access to the most up-to-date training, resources, and technology, as well as an unrestricted career path with the global leader in technology. Make an impact on the world by coming to Barco! Responsibilities Key Responsibilities: Network Design & Implementation: Together with the Infrastructure Architect, propose and define roadmap. Design, deploy, and maintain Local LAN infrastructure (inc R&D labs), WAN, and SD-WAN solutions. Implement advanced routing protocols (BGP, OSPF, EIGRP). Configure and optimize Wi-Fi networks for performance and coverage. Configure and manage enterprise switches, routers, and firewalls for seamless connectivity. Experience in cloud networking (Azure, AWS, GCP) are a plus. Knowledge of zero-trust security models or SASE frameworks. Advanced Troubleshooting Resolve complex network issues (connectivity, latency, routing, security breaches) across LAN, WAN, SD-WAN, and Wi-Fi. Work closely with local teams to resolve active/passive network issues and ensure smooth operations. Perform root cause analysis and implement permanent fixes. Security Management Configure and monitor firewalls (e.g. Palo Alto, Cisco ASA, Fortinet) and security policies. Implement and manage VPNs, ACLs, and intrusion detection/prevention systems. Wi-Fi Management Design and troubleshoot enterprise-grade Wi-Fi networks (e.g., Cisco Meraki, Aruba, Ubiquiti). Conduct site surveys and optimize high-density environments. Documentation & Reporting Maintain detailed network diagrams, configurations, and security policies. Coordinate with vendors for hardware/software support. Preferred Skills And Experience B.Tech./B.E/M.Tech in computer science or equivalent stream. Desired Exp. Range 6+ years Skills Must Have Advanced knowledge of network protocols (TCP/IP, BGP, OSPF, MPLS, VLANs, QoS). Expertise with network hardware (Cisco, Aruba, Fortinet, Palo Alto etc.). Proficient in Wi-Fi design and troubleshooting (WLC controllers, access points). Strong firewall and security management (IPsec, SSL VPNs, IDS/IPS). Familiarity with monitoring tools (SolarWinds, PRTG, Wireshark, NetFlow). Scripting/automation skills (Python, Ansible) are a plus. D&I Statement At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values—they're core capabilities that propel us toward our shared goals and mission. Read here how we do this Show more Show less

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Ulhasnagar, Maharashtra, India

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Support complex network security architectures by developing, designing, configuring, implementing detailed network security strategies/solutions that meet and/or exceed capability, flexibility, scalability, performance, and reliability objectives for a variety of large projects, across multiple technologies, within technical area of expertise. Provide technical leadership to team/vendor/contractor resources, ensuring viability of designs, flawless execution, and seamless transition into the production environment and maintained for ongoing BAU activities. Responsibilities Independently and team environment perform highly complex assignments. Security design, architecture, management, and deployment of new and existing security rules and standards in datacenter environment. Lead proper execution security changes & updates in accordance with corporate security policies to meet business requirements. Responsible for security monitoring in addition to being able to lead troubleshooting network-related issues in a logical manner. Research, recommend, and establish innovative solutions for security standards that scale with the business growth. Where possible, introduce automation for daily routine administrative tasks. Collaborates with all Information Technology (IT) disciplines. Creates, maintains, and updates documentation with most relevant information. Escalation resource during major incidents and outages as needed. Perform other special project and duties as assigned. Perform problem diagnosis, initiate problem resolution, and provide ongoing life-cycle support for network deployments and upgrades. Collaborate with team members to ensure project scoping activities are aligned with architectural objectives. Participate and provide input into the continual refinement of processes, policies, and best practices to ensure optimal performance and availability of technologies. Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of industry trends, the direction of emerging technologies, and their potential value to the business. Required Qualifications Bachelor’s degree in computer science or related field; or equivalent work experience. Minimum 10-14 Years Of Relevant Networking Experience Required. 10-14 years of experience with network design and engineering. Strong analytical and customer service abilities. Ability to communicate and articulate technical information across various organizational levels. Strong thought leadership abilities and a highly innovative problem solver. Ability to coach and mentor experienced Security staff. Preferred Qualifications Firewalls - Palo Alto, Cisco, Checkpoint F5 - Big IP, LTM, GTM, ASM, AFM Infoblox - DNS, DHCP, NTP Packet Broker – Gigamon Packet capture and analysis - Gigastor, Wireshark Cloud Networking - AWS, Azure Automation & scripting Working knowledge Cisco Platforms: routing and switching (ISR/ASR/Nexus/Catalyst), wireless, ACI, Meraki, SDWAN, ISE Understanding network monitoring, NetFlow, capacity management About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology Show more Show less

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5 - 8 years

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Trivandrum, Kerala, India

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Role Description Role Proficiency: Resolve complex trouble tickets spanning across different technologies and fine tune infrastructure for optimum performance and/or provide technical people and financial management (Hierarchical or Lateral) Outcomes 1) Mentor new team members in understanding customer infrastructure and processes2) Review and approve RCA prepared by team and drive corrective and preventive actions for permanent resolution3) Review problem tickets for timely closure. Measure incident reduction achieve by problem record for showcasing during Governance review4) Provide technical leadership for change implementation 5) Review CSI initiatives and aggressively drive for time bound closure to achieve optimization and efficiency goals6) Drive delivery finance goal to achieve project forecast numbers 7) Work on proposals and PIP for identified greenfield opportunity to increase revenue Measures Of Outcomes 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process – Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change tickets handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements10) Overall financial goals of project11) % of incident reduction by problem management12) Number of repeated escalations for the same technical issue Resolution/Response Outputs Expected: Daily review of resolution and response SLA for early intervention of SLA management Troubleshooting Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Convert the new steps to KB articlePerform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions. Assist and lead technical teams to rope in technology experts for complex issues Escalation/Elevation Escalate within organization/customer peer in case of resolution delay. Define OLA between delivery layers (L1 L2 L3 etc) and enforce adherence. SPOC for any customer and leadership escalations Tickets Backlog/Resolution Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Runbook/KB Review KB compliance and suggest changes. Initiate and drive periodic SOP review with customer stake holders Collaboration Collaborate with different towers of delivery for ticket resolution (within SLA) Resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues Stakeholder Management Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function’s relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization’ s policies and business conduct Process/efficiency Improvement Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation Coordinate and monitor IT process implementation within the function Compliance Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Complete certification of respective career paths. Explore cross training possibilities for improved efficiency and career growth. Performance Management Update FAST Goals in NorthStar; track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback.Assist new team members understanding the customer environment day-to-day operations and people management for example roster transport and leaves. Prepare weekly/Monthly/Quarterly governance review slides. Drive finance goals of the account. Skill Examples 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server tickets to resolution4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage and backup enhancements. Perform change management.b. Skilled in in core fabric technology storage design and implementation. Hands on experience in backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage and backup team; review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design; Database schema creation and managementb. Identification of data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples Good understanding of customer infrastructure and related CIs.2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers witches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the and Backup technologies9) Tools:a. Proficient in understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database managementb. Knowledge in OS System and networking skills Additional Comments REQUIRED EXPERIENCE AND ABILITIES 1. Strong leadership of technical teams in a distributed environment 2. Hands on technical experience - Strong working knowledge of Developing, Designing and implementing large scale enterprise applications. 3. Possess strong analytical skills, organizational skills, attention to detail, and excellent verbal and written communication skills(Ability to prepare clear, concise, and persuasive communications with multiple stakeholders) 4. Demonstrated self-motivation and accountability; flexibility 5. Ability to recruit and develop cohesive teams 6. Ability to establish and maintain effective working relationships with co-workers, managers and internal and/or external customers 7. Good knowledge of Agile process 8. Managing Distributed and Enterprise web applications with strong experience executing Java projects 9. Proven ability to understand technological infrastructure and how it relates to project solutions and integrations, demonstrate the relationship of data structures as they relate to integrated systems solutions on a healthcare system 10. Demonstrates excellent consultative, solution selling skills and technical leadership 11. Demonstrated ability to adapt to new technologies and learn quickly; ability to think abstractly 12. Bachelor of Engineering in Computer Science or equivalent degree 13. Ability to think out of the box and be innovative 14. Ability to resolve blockers of team members both technically and functionally REQUIRED TECHNICAL SKILL SET Must have: 1. Proficient in Java, J2EE with a good knowledge of its ecosystems 2. Solid understanding of fundamental design and architecture patterns such as: n-tier, Publish/Subscribe, REST, MVC, Microservices, Data Access (OR/M, DAO’s…etc.), Integration tools, Knowledge of SOAP, REST and XML technologies (XML, XPath, XSL, XML Schema, RNG, DTD, XQuery, DOM, etc.) 3. Good hands on experience with MVC, JDBC, RESTful, SOAP and Micro Services. 4. Experience with popular application frameworks, such as Spring, JSF, Struts, Spring MVC, Spring Boot, Prime faces… Etc and UI frameworks such as React,Angular,Jquery etc. 5. Experience in Database (SQL) database design, Query Development and performance tuning as applicable w.r.t Oracle/DB2 6. Experience / knowledge of healthcare systems and comprehensive understanding of large healthcare payer overall structure, processes, functions including Claims, Membership and Provider processing is an asset 7. Experience using tools like Jira, Confluence, MS SharePoint etc. is an asset 8. 5 or more years related experience in relevant technologies/roles; 8+ Overall experience 9. Adherence to best coding practices and principles 10. Good Knowledge of performance tuning and provide optimal code 11. Should have good exposure to CI/CD frameworks like Jenkins, Docker etc Nice to have: 1. Expert level experience with business and technical applications, or any combination of education and experience, which would provide an equivalent background 2. Multi database, multi-language or multi business application experience preferred 3. Experience with Rules Engines such as Drools Key Responsibilities 1. Lead offshore team in all aspects of application development 2. Coordination of development effort with onshore teams 3. Participates in developing application scope and objectives and preparing functional and/or technical specifications 4. Analyses and classifies complex change request and identifies and documents possible enhancements 5. Develops and performs unit testing and fixes defects identified during testing and re-executes unit tests to validate results 6. Codes and maintains complex components of information systems. 7. Develops and performs system testing and fixes defects identified during testing and re-executes unit tests to validate results 8. Participates in integrating activities with other IT departments for successful implementation and support of project efforts 9. Ensure team delivers with Quality and Performance Skills Azure,Aws,Aws Cloud,Azure Cloud

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5 - 8 years

0 Lacs

Pune, Maharashtra, India

Hybrid

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We have open position of Network Engineer in pune Location – Wipro – C2H Keywords : Ospf, Bgp, MPLS, Fortigate or Firewall, vxlan, vrf, leaf-spine, VTP, EtherChannel, VPC, VSS, STP, NAT,VPN, SSL/IPsec tunnel,HSRP/VRRP, PBR, IP SLA Network Engineering & Security: (Compulsory) Design, configure, and maintain routing protocols such as BGP and OSPF across enterprise and data center environments. Implement and manage VRFs (Virtual Routing and Forwarding) to segment network traffic and enhance routing control. Implement VXLAN overlays for multi-tenant and scalable L2 over L3 segmentation in virtualized and physical networks Work with EVPN-VXLAN / MP-BGP architectures and understand underlay/overlay network separation. Configure and manage firewalls in both CLI and GUI(e.g., Juniper , Cisco Opensource Firewall ) to ensure perimeter and internal network security. Set up, monitor, and troubleshoot VPNs including IPsec site-to-site and remote access VPNs. Manage NAT policies, including static, dynamic, and PAT configurations, to ensure effective address translation and connectivity. Perform regular network performance tuning, monitoring, and troubleshooting. Perform packet capture and deep-dive traffic analysis using tools such as Wireshark, tcpdump, or NetFlow. Create and maintain technical documentation including network diagrams, SOPs, and inventory. ͏ Thanks & Regards, Archana Sharma I US IT Recruiter I Radiansys INC Email: Archana@radiansys.com

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5 - 8 years

0 Lacs

Pune, Maharashtra, India

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About Company : Our client is prominent Indian multinational corporation specializing in information technology (IT), consulting, and business process services and its headquartered in Bengaluru with revenues of gross revenue of ₹222.1 billion with global work force of 234,054 and listed in NASDAQ and it operates in over 60 countries and serves clients across various industries, including financial services, healthcare, manufacturing, retail, and telecommunications. The company consolidated its cloud, data, analytics, AI, and related businesses under the tech services business line. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru, kochi, kolkatta, Noida. · Job Title: Lead Administrator (L2/L3) · Location: Pune · Experience: 6+ to 9 yrs · Job Type : C2H - Contract to hire. · Notice Period:- Immediate joiners to 15 days. Mandatory Skills: Ospf, Bgp, MPLS, Fortigate or Firewall, vxlan, vrf, leaf-spine, VTP, Etherchannel, VPC, VSS, STP, NAT,VPN, SSL/IPsec tunnel,HSRP/VRRP, PBR, IP SLA Job Description of Network L2/L3 Engineer: Network Engineering & Security: (Compulsory)· Design, configure, and maintain routing protocols such as BGP and OSPF across enterprise and data center environments.· Implement and manage VRFs (Virtual Routing and Forwarding) to segment network traffic and enhance routing control.· Implement VXLAN overlays for multi-tenant and scalable L2 over L3 segmentation in virtualized and physical networks· Work with EVPN-VXLAN / MP-BGP architectures and understand underlay/overlay network separation.͏ Configure and manage firewalls in both CLI and GUI(e.g., Juniper , Cisco Opensource Firewall ) to ensure perimeter and internal network security.· Set up, monitor, and troubleshoot VPNs including IPSec site-to-site and remote access VPNs.· Manage NAT policies, including static, dynamic, and PAT configurations, to ensure effective address translation and connectivity.· Perform regular network performance tuning, monitoring, and troubleshooting.· Perform packet capture and deep-dive traffic analysis using tools such as Wireshark, tcpdump, or netflow.· Create and maintain technical documentation including network diagrams, SOPs, and inventory.͏

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0.0 - 8.0 years

0 Lacs

Hyderabad, Telangana

On-site

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BS/MS in Computer Science or Engineering 5 to 8 years of extensive experience in Network administration Strong network analysis fundamentals and robust troubleshooting skills Strong IP networking fundamentals and extensive experience in TCP/IP (internals and flow control), UDP, DNS & DHCP In-depth knowledge of and experience with major internet routing protocols; BGP, OSPF etc. Experience with protocols and technologies such as STP, PVST, First Hop Redundancy Protocols, VRRP, QoS, NTP, 802.1x & NetFlow. As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Physical Stores is a store with no lines and no checkout—you just grab and go! Customers use the Amazon Physical Stores app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Check it out at amazon.com/go. Our approach to problems is entrepreneurial. You will be challenged to invent, create and solve challenging problems as well as wear many hats and collaborate in an environment that's more startup than big company. You will need a strong ability to troubleshoot hardware, software, and network issues. As a Network Support Engineer, you seek resolution to Networking problems and mitigate risk, always ensuring a Customer Obsessed experience has occurred. You will be working on services with a direct impact on the customer experience. If you are excited about the opportunity to learn and work on networks, distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities to work with Amazon Physical Stores and the Just Walk Out Technology. You will help solve a variety of challenges and offer your expertise in growing the knowledge of your peers via team collaboration. We consistently whiteboard so be comfortable writing and supporting your ideas on the team board. You will play an active role in defining the support processes for technologies in partnership with other technology leaders within and possibly outside the team. You should be comfortable with a level of ambiguity that's higher than most projects and relish the idea of solving big challenges. You will also mentor other engineers in your area of expertise. Along the way, we guarantee that you'll work hard, have fun and impact many customers! This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. AWS Support is 24x7x365 operations and work timings for this role is in India night time i.e. 10 PM to 6 AM IST. You are expected to work in night shifts hours based on business requirements. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Experience with network operating systems such as Cisco IOS and JUNOS. Preferred CCNA / CCNP or JNCIA Certified individuals Experience working in a Linux/Unix environment Experience in automation via Bash/shell scripting and Perl/Python programming. Excellent verbal & written communication skills. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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5 years

0 Lacs

Ahmedabad, Gujarat, India

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Job Description Oracle Cloud Infrastructure (OCI) is a strategic growth area for Oracle. It is a comprehensive cloud service offering in the enterprise software industry, spanning Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest challenges. About The Network Monitoring (NM) Team Networking is a mission critical part of the OCI cloud. Our customers want higher availability, more visibility, greater network security, better network performance and throughput, better capacity planning, root cause analysis, and prediction of failures. We help Oracle Cloud Infrastructure (OCI) build the best-in-class cloud monitoring solutions to provide performance monitoring, what-if analysis, root cause analysis, prediction, and capacity planning for Oracle’s global cloud network infrastructure. Our mission is to build monitoring services that comprehensively view, analyze, plan, and optimize to scale and operate our networks. Responsibilities We are looking for a Consulting Member of Technical Staff for the OCI Network Monitoring team who has the expertise and passion in solving difficult problems in globally distributed systems, building cloud native at scale network monitoring and analytics solutions and improve the operational posture of Network Monitoring. You should be comfortable at building complex distributed systems involving a huge amount of data handling - collecting metrics, building data pipelines, and analytics for real-time processing, online processing, and batch processing. If you are passionate about designing, developing, testing, and delivering cloud services, are excited to learn and thrive in a fast-paced environment, the NM team is the place for you. Required Qualifications/Desired Qualifications: (Adjust as per focus area) * BS/MS or Equivalent in CS or equivalent relevant area 10+ years of experience in software development * 5+ years of experience in developing large scale distributed services/applications * Proficiency with Java/Python/C++ and Object-Oriented programming Networking protocol knowledge such as TCP/IP/Ethernet/BGP/OSPF Networking Management Technologies such as SNMP, Netflow, BGP Monitoring Protocol, gNMI * Excellent knowledge of data structures, search/sort algorithms * Excellent organizational, verbal, and written communication skills * Knowledge of cloud computing & networking technologies including monitoring services Operational experience running and troubleshooting large networks * Experience developing service-oriented systems * Exposure to Hadoop, Spark, Kafka, Storm, open TSDB, Elastic Search or other distributed compute platforms * Experience developing automated test suites * Experience with Jira, Confluence, BitBucket * Knowledge of Scrum & Agile Methodologies Qualifications Career Level - IC5 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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