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10.0 - 12.0 years
12 - 15 Lacs
Kochi, Chennai, Bengaluru
Work from Office
Requirements: 10-12 years of relevant experience as a Business Analyst, with at least 3 years in a lead role. Proven experience in acting as a Proxy Product Owner in Agile or SAFE environments. Strong background in real estate management, including CRM systems, property management platforms, lease management, and sales automation. Demonstrated experience in as-is and to-be process documentation, system analysis, and process optimization. Act as the primary liaison between business stakeholders and technical teams. Lead workshops and brainstorming sessions to gather, analyze, and document business requirements. Develop business case documents and feasibility studies. Analyze and optimize real estate operations, including property management, lease management, sales processes, and client engagement. Provide strategic insights on market trends, regulatory compliance, and customer needs. Work on solutions to streamline workflows in areas such as asset management, tenant onboarding, and portfolio optimization. Conduct a comprehensive analysis of the current system, identifying limitations, inefficiencies, and pain points. Document as-is processes with detailed process maps and workflows. Identify opportunities for process optimization, feature normalization, and automation. Collaborate with stakeholders to discuss and define to-be processes, ensuring alignment with business goals and operational improvements. Develop feature list for the new system that addresses identified gaps and supports future scalability. Prioritize the product backlog based on business value and client needs. o Define, communicate, and refine user stories and acceptance criteria for real estate software platforms. Create detailed business requirement documents (BRDs), functional specification docs, and process flows specific to real estate processes. Collaborate with product owners to refine and prioritize user stories Proficiency in business analysis tools and Techniques (e.g., JIRA, Confluence, MS Visio). Mentor junior business analysts and foster a collaborative team environment. Drive best practices and continuous improvement in business analysis methodologies. Excellent communication, presentation, and stakeholder management skills. Strong analytical and problem-solving skills with attention to detail. Ability to work in a fast-paced, dynamic environment and handle multiple priorities.
Posted 1 month ago
2.0 - 6.0 years
6 - 16 Lacs
Mumbai
Work from Office
Electrical Drafter – T&D Roles and responsibilities Electrical drafters will closely work with project engineers on the design/ red line mark ups. Preparation of a Plan & Section drawing. Work on Single line diagrams, Panel elevation, Schematic and Wiring diagrams. Demonstrate good knowledge of CAD standards and best practices. Learn and successfully apply company, client, and project drafting standards and procedures. Adhering to the quality standards of the client. Provide technical guidance to junior drafters in the team on software. All other duties as assigned. - Qualifications Diploma in Electrical Engineering Preferred having 2 to 4 Years of Exp in Electrical field. Expert in CAD software including Autodesk AutoCAD, and MicroStation. Should be familiar with Bluebeam, Adobe Acrobat, and Office 365. The candidate should have excellent oral and written communication skills. Preferred experience in 3D design like Revit or Inventor. Working knowledge of Microsoft Visio would be an added advantage. Working Knowledge on AutoCAD Electrical is an added advantage.
Posted 1 month ago
3.0 - 6.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Location: Remote Responsibilities: Create BRD, FRD, FSD, and FRS documentation Excellent communication and stakeholder skills Experience with Agile methodology Support UAT planning and test validations Experience with Azure DevOps
Posted 1 month ago
4.0 - 9.0 years
10 - 20 Lacs
Hyderabad, Bengaluru, Delhi / NCR
Hybrid
Your key responsibilities The Senior will support teams of FAAS professionals during engagements covering a broad spectrum of Process and Control areas. The Senior will be responsible for the following tasks: Responsible for executing client related engagements in the areas of governance, risk & compliance (GRC), process reviews, standard operating procedures, enterprise risk management, SOX, Internal Control over Financial Reporting (ICFR). Supporting SOX engagement, Process and Control; or should be an expert in driving Financial Statement Close Process, Procure to Pay and Order to Cash, Inventory, Fixed Assets, PPE & Intangible assets processes (along with experience in Risk management) Supporting projects related to Process Improvement and Implementation, drafting risk and control matrix, process placemats and documenting SOPs. Supporting engagement planning, budgeting, execution and management Preparing products/deliverables meet contract/ work plan specifications and deadlines Supporting the development of tools and methodologies for project delivery Participating in meetings and interviews with client personnel Developing creative, yet practical, solutions to help our clients achieve their Process and Control objectives Developing client deliverables and engagement documentation Developing, tracking and supporting actual engagement economics versus the budget Supporting the development and management of the relationships with external and internal clients Supporting development of new service offerings and go-to-market strategies Supporting other ad-hoc internal initiatives geared towards improving our groups efficiency, effectiveness and integration with other service lines To qualify for the role, you must have Chartered Accountant (CA), CPA (US) or ACCA (UK) with 3+ years of experience with a large Global Corporate Process, Risk and Control department and/or similar experience MBA degree is a plus Experience with the following Process and Control areas: Governance, controls and regulation Governance, Risk & Compliance Process and Control Process reviews Standard Operating Procedures Enterprise Risk Management Revenue Assurance SOX Internal Control over Financial Reporting (ICFR) Design and Implementation testing Process walkthroughs and testing effectiveness of controls Strong problem solving and analytical skills Good listening skills, inquisitive nature, intellectual curiosity and self-starter qualities Effective written and verbal communication skills with demonstrated ability to present complex information in a concise and clear manner Ability to interface with all levels of management and clients Experience working on multiple projects under tight deadlines Willingness and ability to travel approximately 50% to 80% of the time
Posted 1 month ago
3.0 - 6.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Key Responsibilities Develops, implements, and maintains methods, operation sequence and processes in the fabrication of parts, components, sub-assemblies and final assemblies. Interfaces with other engineering functions to coordinate the release of product improvements and/or new products. Launches, releases, approves and implements or issues engineering change requests as required to support design engineering and Operations with new and existing products. Estimates manufacturing costs, determines time standards and makes recommendations for tooling and process requirements. Uses DFx principles to reduce manufacturing and/or product costs, and improve delivered product quality. Develops and uses test procedures, including assisting with the definition of test specifications with design / software engineering. May work with test engineering on the design and development of text fixtures. May assist in the coordination of test fixture sourcing activities. Gathers operational and test data and evaluates results; may takes corrective/continuous improvement actions. Evaluates work methods, procedures and policies. Participates in the development and maintenance of new and existing business processes; updates as necessary to ensure current practices are documented. Determines root cause and corrective action analysis for issues that arise during assembly and/or test of systems; provides failure analysis report as required. Performs Process Failure Mode, Effects and Criticality Analysis when working with New Product Development. Other : This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position also may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required. Functional Knowledge Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities Business Expertise Understands key business drivers; uses this understanding to accomplish own work Leadership No supervisory responsibilities but provides informal guidance to new team members Problem Solving Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents Impact Impacts quality of own work and the work of others on the team; works within guidelines and policies Interpersonal Skills Explains complex information to others in straightforward situations Role Overview The OMS - Manufacturing Engineer is responsible for manufacturing documentation, taking them from initial drafts to volume manufacturing ioms. The daily tasks include review, validation and modification of OMSs to facilitate manufacturing/assembly at the supplier level and in Applied Materials manufacturing operations. The OMS ME uses modeling and drafting software routinely in the course of their role, principally Unigraphics/NX. They also use Team center to access designs/models. Knowledge of semiconductor manufacturing processes and the ability to engage with manufacturing floor to resolve issues is an added qualification for the OMS ME role. Responsibilities Create Operation Method Sheet (OMS) for aid Mfg. assemblers build complex Applied systems. Interfaces with Manufacturing Engineers, technicians and Quality to develop/update optimal operation sequences for parts and assemblies. Performs other duties as assigned. Duties will vary according to the project in progress and/or the specific goals of the department in which the incumbent works. Job Specific Knowledge Product structure, bill of materials, product safety requirements, material handling, and root cause analysis. Requires demonstrated knowledge of manufacturing engineering discipline, theories, practices and principles. Requires knowledge necessary to perform the job function such as an understanding of the engineering change order process, product development process, value engineering etc. Skills: Requires strong skills in Product technology, change management, problem solving, communication skills, customer orientation, personal effectiveness, team skills, and quality. Working knowledge of CAD tools (UG-NX & Team center) Requires additional knowledge of systems and software necessary such as MS Visio, MS Word, Excel, PowerPoint. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Posted 1 month ago
2.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
As a Technical Writer (Information developer), you will be responsible for writing and publishing high-quality documentation for the IBM Power Systems server, AIX, and related products. Decipher technical documents for Power Hardware or associated Software and be able to write procedures and documents required for client reference. Gather inputs from development/engineers, document the features/defects, and publish documentation in IBM Documentation. Work on automation where possible and think of process improvements. Work end-to-end on release cycles from analysis of requirements up to publishing content. Work collaboratively with team members, leads, developers, quality engineers, product managers, editors, and usability experts to document our products and make our products easier to use. Ability to use IBM guidelines, correct grammar, and style guide and document accordingly. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 5-13 years of relevant industry experience, Good communication and interpersonal skills Ability to decipher technical documents and write from a user perspective. Ability to quickly pick up tools and knowledge in the ever-changing environment and deliver as per schedule with quality. Documentation Development Life Cycle knowledge. Technical documentation knowledge using DITA XML, Markdown, Git, and GitHub. Preferred technical and professional experience Knowledge about Cloud technologies and emerging trends Contextual help and Online help development with Embedded User Assistance (EUA) Progressive disclosure Testing GUI/product/help function Required Education
Posted 1 month ago
6.0 - 11.0 years
14 - 24 Lacs
Bengaluru
Work from Office
Role & responsibilities Precisely capture business problems, value drivers, functional and non-functional requirements, including health, safety, security, usability, data, and supportability considerations. Translate business requirements into functionality and assess risks, feasibility, opportunities, and business impact of various solution options. Create clear documentation to communicate requirements and related information. Keep updated to align the solution over project lifecycle. Traceability of business requirements into solution design to confirm linkage of business functionality/expectations in any new proposed solution. Interact with software suppliers, designers, and developers to understand software limitations, deliver elements of system and database design and ensure that business requirements and use cases are handled. Create acceptance criteria and validate the solutions through coordinating testing. Create and present compelling business cases to justify solution value and establish approval, funding, and prioritization. Initiate, plan, execute, monitor, and control Business Analysis activities on projects within agreed parameters of cost, time, and quality. Understand and stay abreast with relevant architectures and technologies related to the business area. Research potential solutions and innovate ideas. Guide and manage interactions with technology vendors. Lead stakeholder management activities including facilitation of large design sessions. Support long term business strategic goals through proposing improvements in costs, value, process, data, technology, and functionality. Guide business stakeholders to gain acceptance/ sign off despite competing objectives. Preferred candidate profile Must have experience and understanding of process flows and process design. Should have knowledge in Design Thinking methodology. Good understanding and experience of working in Waterfall and Agile frameworks. Understanding of system engineering concepts and data/ process analysis and modeling. Ability to take systematic and analytical approach to problem solving and pay close attention to detail. Experience developing cost/benefit analysis and building business cases. Strong interpersonal and influencing skills. Ability to communicate concisely and clearly. Willingness to travel and work flexibly (EU hours) is needed. Experience in BA tools like MS Visio, Figma, Azure DevOps. Domain experience needed Oil and Gas Sector: Extensive experience in the Oil and Gas industry, focusing on Trading and Supply (T&S) domain, including Supply Chain, ETRMs (Energy Trading and Risk Management Systems), and commodity trading. Integrate and optimize E2E value through Product Trading / Crude Trading / Energy Trading / LNG Marketing & Trading. T&S operational support for Commercial Operations / Distribution Operations & Midstream / Shipping & Maritime. Effective Collaboration with functional partners such as Compliance, Finance, HR & corporate relations, Risk, Legal, Procurement, Health & Safety, I
Posted 1 month ago
3.0 - 8.0 years
14 - 18 Lacs
Hyderabad
Work from Office
Principal – AI/ML Engineer (Agents and Agentic Design) What you will do Let’s do this. Let’s change the world. We are seeking a Principal AI/ML Engineer (Agents and Agentic Design) to drive innovation in AI/ML and agent-based system design at Amgen. This role is integral to advancing the organization's AI strategy by developing intelligent, scalable, and secure multi-agent systems. The Principal AI/ML Engineer will be responsible for leading technical innovation, mentoring AI/ML teams, and integrating agent-based solutions into enterprise platforms. The key aspects of this role involve: Prior hands-on experience designing and implementing sophisticated AI/ML systems with multiple interacting agents. Leadership experience in guiding AI/ML teams and setting strategic direction for agent-based frameworks. Delivering AI/ML solutions that enhance efficiency, scalability, and business value across enterprise-level platforms. Roles & Responsibilities: AI/ML Thought Leadership & Mentorship Mentor and provide thought leadership for AI/ML engineers and data scientists, enabling continuous technical growth in agentic design, reinforcement learning, and AI standard methodologies. Agent-Based System Development Design, implement, and optimize multi-agent AI/ML systems that enhance automation, decision-making, and system efficiency. Strategic Framework Development Define and set the direction for AI/ML frameworks that enable scalable and robust agentic solutions. Enterprise-Level Integration Work closely with multi-functional teams to integrate agent-based solutions into Amgen’s enterprise platforms, aligning AI strategies with business objectives. Technical Innovation & Research Stay at the forefront of AI/ML advancements, exploring and implementing new methodologies such as reinforcement learning, active learning, and RLHF to drive continuous improvement. Cross-Functional Collaboration Partner with leadership, product teams, and other collaborators to identify AI opportunities, streamline implementations, and align AI/ML strategies with company goals. Quality & Performance Assurance Ensure that AI solutions meet enterprise-scale performance, security, and reliability standards, while maintaining detailed documentation for long-term scalability. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master’s degree and 8 to 10 years of AI, machine learning, and/or data science experience OR Bachelor’s degree and 10 to 14years of AI, machine learning, and/or data science experience OR Diploma and 14 to 18 years ofAI, machine learning, and/or data science experience Proven expertise in designing and implementing AI/ML systems with multiple interacting agents. Demonstrated experience in reinforcement learning, active learning, and RLHF methodologies. Strong background in authoring and managing highly complex technical documentation at an enterprise level. Extensive experience in AI/ML system design, with a focus on multi-agent interactions and agentic design. Deep familiarity with agent-based modeling tools and frameworks. Proficiency in reinforcement learning, active learning, and RLHF methodologies. Strong background in developing scalable AI architectures, ensuring robustness, efficiency, and security. Experience with enterprise-scale AI/ML deployments and integrating agent-based solutions into business processes. Knowledge of cloud-based AI/ML frameworks and tools for large-scale model training and deployment. Preferred Qualifications: Familiarity with data security and privacy regulations as they pertain to AI/ML applications. Experience in writing and managing complex technical documentation at an enterprise level. Strong project management skills with a track record of delivering AI-driven initiatives on time and within scope. Soft Skills: Leadership & Vision: Ability to inspire and guide teams toward achieving AI/ML innovation and excellence. Strategic Thinking: Capable of developing and implementing long-term AI strategies that align with business needs. Collaboration: Proven experience working across different teams and subject areas to drive AI/ML integration. Communication: Ability to convey complex AI/ML concepts to both technical and non-technical collaborators. Adaptability: A forward-thinking approach that embraces emerging AI technologies and evolving industry trends. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Ballari, Bengaluru
Work from Office
Job Title: RPA Business Analyst Experience: 1-4 Years (1-2 Years in RPA Preferred) Location: Bangalore, Mohali, Vizag, Mumbai, Nashik Employment Type: Full-Time Job Summary: We are seeking a motivated and detail-oriented RPA Business Analyst with 1-4 years of total experience, including 1-2 years in Robotic Process Automation (RPA). The ideal candidate will work closely with clients and technical teams to identify automation opportunities, map existing business processes, and define efficient to-be solutions that align with business goals. Key Responsibilities: Participate in process walkthroughs and document high-level As-Is process flows with detailed keystroke mapping. Analyze and validate existing business process documentation for compliance and improvement opportunities. Conduct interviews, meetings, and workshops with stakeholders to define, design, and configure automation solutions. Document test procedures and UAT scenarios ; support business teams during integration, end-to-end, and user acceptance testing. Troubleshoot and resolve issues during daily RPA operations with prompt and practical solutions. Manage the end-to-end project lifecycle , from requirements gathering to post-deployment support. Act as a Single Point of Contact (SPOC) between customers, project teams, leadership, and administrative stakeholders. Conduct workshops with client SMEs to understand complete process workflows. Identify automation blockers, assess process feasibility for automation, and determine FTE benefits and effort estimates. Present findings and to-be process designs to clients with clarity and precision. Collaborate with the development team to ensure accurate and complete requirement handoff . Continuously suggest improvements in existing processes and contribute to designing optimized automation solutions. Required Skills: 1-2 years of hands-on experience in RPA (UiPath, Automation Anywhere, or similar tools) . Strong knowledge of business process mapping , gap analysis, and documentation. Experience working in Agile/Scrum environments . Excellent problem-solving skills and attention to detail. Ability to manage multiple stakeholders and balance priorities effectively. Strong communication and presentation skills. Proficiency in tools such as MS Visio, Excel, Word , and RPA-specific documentation standards . Preferred Qualifications: RPA certification (e.g., UiPath BA Foundation, Automation Anywhere Analyst). Experience in creating effort estimates and ROI calculations. Exposure to tools like JIRA, Confluence, or similar project management platforms.
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Project Role : Technology Consulting Practitioner Project Role Description : Advises, leads and works on high impact activities within the systems development lifecycle, and provides advisory work for the IT function itself. Must have skills : Change Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Consulting Practitioner, you will provide advisory work for the IT function, lead high-impact activities within the systems development lifecycle, and offer guidance on change management strategies. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Lead change management initiatives effectively. Develop and implement change management strategies. Analyze the impact of changes on stakeholders. Facilitate communication between different teams. Provide training and support to team members. Professional & Technical Skills: Must To Have Skills:Proficiency in Change Management. Strong understanding of organizational change principles. Experience in stakeholder analysis and engagement. Knowledge of change management methodologies. Good To Have Skills:Experience with project management tools. Additional Information: The candidate should have a minimum of 2 years of experience in Change Management. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 1 month ago
2.0 - 4.0 years
3 - 7 Lacs
Mumbai
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills : Unified Communication and Collaboration OperationsJob Requirements :Key Responsibilities : Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requirements issuesTechnical Experience :-Basic understanding of voice telephony TDM / IP along with knowledge of voice networking, Signaling standards telecommunication protocols H323, SIP,SCCP, MGCP etc-Hands-on experience on industry standard enterprise PBXs like Cisco call manager-Basic knowledge on PRI and trunk configuration in Telephony system-Basic knowledge in ACD calls routing configurations-Basic troubleshooting of Cisco VoIP gateways and adjuncts -Knowledge of Voicemail Cisco Unity, IVR, Reporting etc-Basic troubleshooting knowledge with respect to the operational issues in PBX-Basic knowledge of Call accounting software Professional Attributes :-Customer focused positive attitude towards work-Good interpersonal and communication skills verbal and written-Ability to work with diverse teams a quick learner-High level of initiative coupled with a good team spirit-Positive work ethic-Basic knowledge in MS Visio, Word and ExcelEducational Qualification:-Any Degree or 3 Year Diploma Qualifications Any Degree or 3 Year Diploma
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Hyderabad
Work from Office
The ARIS role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ARIS domain.
Posted 1 month ago
4.0 - 9.0 years
8 - 12 Lacs
Thane, Navi Mumbai
Work from Office
Role & responsibilities Business Requirements Analysis: Collaborate with stakeholders to gather and document technical and business requirements. Analyze and define the scope of technical projects, ensuring alignment with organizational goals. Translate business needs into clear and detailed technical requirements. Technical Documentation: Create comprehensive technical documentation, including functional specifications, user stories, and process flows. Maintain and update technical documentation as project requirements evolve. Data Analysis and Modeling: Conduct data analysis to identify trends, patterns, and insights that inform technical solutions. Develop data models and ensure data integrity and accuracy. Communication and Collaboration: Facilitate communication between technical teams, stakeholders, and project managers. Collaborate with technical project managers and developers to ensure that technical solutions meet business requirements. Quality Assurance and Testing: Define test cases and scenarios based on technical and business requirements. Participate in testing activities and ensure that solutions meet quality standards. Project Coordination: Assist in project planning and coordination, ensuring that milestones and deadlines are met. Work closely with the Technical Project Manager to deliver technical solutions on time and within scope.
Posted 1 month ago
5.0 - 8.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail:Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation:Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency:Familiarity with call recording systems, quality monitoring software, and data analysis toolsCRM proficiency:Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge:Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen:Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting:Analyzing sales trends to accurately predict future sales performance and identify potential risks"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities:Quality Monitoring:Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis:Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching:Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings:Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development:Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance:Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support:Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation:Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight:Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams:Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis:Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Qualification Any Graduation
Posted 1 month ago
5.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail:Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation:Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency:Familiarity with call recording systems, quality monitoring software, and data analysis toolsCRM proficiency:Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge:Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen:Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting:Analyzing sales trends to accurately predict future sales performance and identify potential risks"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities:Quality Monitoring:Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis:Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching:Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings:Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development:Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance:Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support:Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation:Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight:Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams:Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis:Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Qualification Any Graduation
Posted 1 month ago
7.0 - 11.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology- Strong understanding of Regulatory policies and procedures, including data protection regulations, GDPR, industry specific compliance requirements- High level of analytical thinking, enabled to assess risks, identify gaps in compliance, and develop effective policies and procedures- Ability to exercise sound ethical judgement crucial in identifying and reporting legal and ethical considerations- Intermediate project management skills- Proficiency in Microsoft Office Suite and CRM systems- Leadership and team management abilities- Excellent communication and interpersonal skills ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills"MS Excel, Salesforce, servicenow, SAP Roles and Responsibilities: "The Business Process Compliance Specialist will ensure that business processes adhere to internal policies, industry standards, and regulatory requirements, by developing risk management systems, maintaining compliance manuals, and training employees. Key Responsibilities:Compliance Assurance:Monitor and audit business processes to ensure compliance with relevant laws, regulations, and internal policies as communicated by the client. Identify potential compliance risks and vulnerabilities. Develop and implement corrective action plans to address identified issues. Process Improvement:Analyze existing business processes to identify areas for improvement and optimization. Propose and implement solutions to enhance efficiency and reduce risks. Develop and maintain process documentation and procedures. Risk Management:Develop and maintain risk management systems and procedures. Conduct risk assessments and identify potential areas of concern. Communicate compliance risks to management and stakeholders. Training and Communication:Develop and deliver training programs to educate employees on compliance requirements and procedures. Stay informed about changes in regulations and industry standards. Communicate compliance information to relevant stakeholders. Auditing and Reporting:Conduct internal compliance audits and prepare reports on findings. Coordinate with external auditors and regulatory agencies as defined by the client. Maintain detailed records of compliance activities and audits. " Qualification Any Graduation
Posted 1 month ago
4.0 - 7.0 years
9 - 13 Lacs
Pune
Work from Office
Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Signavio Process Intelligence Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will engage in a dynamic environment where collaboration is key. Your typical day will involve working closely with various teams to ensure the successful development and configuration of software systems. You will be responsible for overseeing project stages, applying your expertise to enhance processes, and contributing to the overall success of the project 'ITR:Wave 1 Pre-CIS/CX' for PPL Corporation, a leader in energy services and utilities. Your role will require you to navigate challenges, provide innovative solutions, and foster a collaborative atmosphere among team members. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and mentorship within the team to enhance skill development.- Monitor project progress and ensure alignment with client expectations and project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Signavio Process Intelligence.- Strong understanding of process mapping and analysis techniques.- Experience with software development methodologies such as Agile and Waterfall.- Ability to lead cross-functional teams and manage project timelines effectively.- Familiarity with data analysis and reporting tools to support decision-making. Additional Information:- The candidate should have minimum 5 years of experience in Signavio Process Intelligence.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
3.0 - 5.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail:Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation:Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency:Familiarity with call recording systems, quality monitoring software, and data analysis toolsCRM proficiency:Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge:Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen:Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting:Analyzing sales trends to accurately predict future sales performance and identify potential risks"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities:Quality Monitoring:Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis:Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching:Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings:Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development:Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance:Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support:Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation:Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight:Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams:Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis:Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Qualification Any Graduation
Posted 1 month ago
3.0 - 5.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail:Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation:Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency:Familiarity with call recording systems, quality monitoring software, and data analysis toolsCRM proficiency:Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge:Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen:Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting:Analyzing sales trends to accurately predict future sales performance and identify potential risks"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities:Quality Monitoring:Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis:Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching:Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings:Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development:Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance:Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support:Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation:Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight:Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams:Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis:Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Qualification Any Graduation
Posted 1 month ago
6.0 - 10.0 years
14 - 18 Lacs
Mumbai
Work from Office
Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : General Ledger Reconciliations, Core Banking Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Delivery lead , you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Your role involves researching, gathering, and synthesizing information to drive business decisions. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Perform level 3 Support of applications in production:- Analyze, troubleshoot and resolve issues as they arise- Support in the recovery management in case of production incidents with great level of agility due to the criticality of payment systems and business- Prepare SOPs and provide user trainings, whenever required- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead process improvement initiatives to enhance operational efficiency.- Conduct data analysis to identify trends and insights for decision-making.- Develop and maintain project documentation to ensure clarity and alignment.- Knowledge on writing feature files for cucumber testing is good to have.- Ability to understand technology (Java, Oracle, API etc.) and working knowledge on tools like SQL developer, Postman, Notepad++, MS Visio, JIRA etc.- Knowledge in one of the domains related to payments, financing and core banking or basic banking experience is an advantage.- Good understanding of SDLC Professional & Technical Skills: - Must Have Skills: Proficiency in Financing accounting knowledge with CFA / IFRS certification, General Ledger Reconciliations, General Ledger management, Financial and Regulatory reporting- Core Banking.- BDD (Cucumber etc.)- Strong understanding of financial systems and processes.- Experience in conducting business process analysis and optimization.- Ability to communicate effectively with stakeholders at all levels.- Knowledge of regulatory requirements in the banking industry. Additional Information:- The candidate should have a minimum of 12 years of experience in General Ledger Reconciliations.- This position is based at our Mumbai office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
4.0 - 9.0 years
14 - 24 Lacs
Bengaluru
Hybrid
Role & responsibilities Precisely capture business problems, value drivers, functional and non-functional requirements, including health, safety, security, usability, data, and supportability considerations. Translate business requirements into functionality and assess risks, feasibility, opportunities, and business impact of various solution options. Create clear documentation to communicate requirements and related information. Keep updated to align the solution over project lifecycle. Traceability of business requirements into solution design to confirm linkage of business functionality/expectations in any new proposed solution. Interact with software suppliers, designers, and developers to understand software limitations, deliver elements of system and database design and ensure that business requirements and use cases are handled. Create acceptance criteria and validate the solutions through coordinating testing. Create and present compelling business cases to justify solution value and establish approval, funding, and prioritization. Initiate, plan, execute, monitor, and control Business Analysis activities on projects within agreed parameters of cost, time, and quality. Understand and stay abreast with relevant architectures and technologies related to the business area. Research potential solutions and innovate ideas. Guide and manage interactions with technology vendors. Lead stakeholder management activities including facilitation of large design sessions. Support long term business strategic goals through proposing improvements in costs, value, process, data, technology, and functionality. Guide business stakeholders to gain acceptance/ sign off despite competing objectives. Preferred candidate profile Must have experience and understanding of process flows and process design. Should have knowledge in Design Thinking methodology. Good understanding and experience of working in Waterfall and Agile frameworks. Understanding of system engineering concepts and data/ process analysis and modeling. Ability to take systematic and analytical approach to problem solving and pay close attention to detail. Experience developing cost/benefit analysis and building business cases. Strong interpersonal and influencing skills. Ability to communicate concisely and clearly. Willingness to travel and work flexibly (EU hours) is needed. Experience in BA tools like MS Visio, Figma, Azure DevOps. Domain experience needed Oil and Gas Sector: Extensive experience in the Oil and Gas industry, focusing on Trading and Supply (T&S) domain, including Supply Chain, ETRMs (Energy Trading and Risk Management Systems), and commodity trading.
Posted 1 month ago
4.0 - 6.0 years
5 - 14 Lacs
Gurugram
Work from Office
etermine the design and workout strategy for new projects. Lead the Project lifecycle closely following Governance models. • Identify and resolve issues reported within defines SLAs part of routine maintenance of existing applications built in SharePoint online. • Report extraction and automations to support different metrics, that are maintained in the applications. • Work with Stakeholders on the enhancements in the existing applications. Project Planning, Tracking, & Reporting • Workout budgetary estimates during kick off, after understanding the high-level requirements. • Support the team in project planning activities, identify risks proactively, escalating thru appropriate channels as required and responsible for closely tracking the actual efforts • Communicate regularly the status of Projects, risks that creeps, impediments if any. Design • Familiar with Microsoft Visio, Word to create HLD, LLD, DLD in various stages of SharePoint site development and maintenance. Provide tier two operational support, leading team efforts in resolution of incidents and outages for information security technology and its dependencies on Public and Private Cloud computing environments, shared platforms, and operating systems for more than three of the following technologies: Ensuring team's adherence to SOPs, training and performance monitoring for team members, and continuous process improvement for efficiency, including automation, wherever applicable and conduct recurring assessments of all the key SOC workflows to highlight process deficiencies as well as improvement opportunities for staff. o Malware Analysis o SIEM (Splunk) o Software-defined (Cloud) Network Security o Endpoint Security Protection o Data Loss Prevention Partner with other technology teams in handling and responding to internal customer issues, conducting problem analysis and providing solutions for service level improvements, and ensuring timely remediation of security issues in accordance with corporate policies and standards Execute daily security technology administration functions Perform Root Cause Analysis (RCA) on applicable technology Validate quality of dashboards and alerts and suggest updates to reflect new threats and changes in the monitored environment Support the Security Operations team in its efforts on various technology projects and operational initiatives Work as a part of a team to ensure that Guardian customers' data, technology platforms, and infrastructure are available and safeguarded from cyber threats Follow ITIL practices regarding incident, problem, and change management Stay up to date with emerging cyber threats, industry best practices, and applicable regulatory requirements Required Qualifications Being curious and desire to analyze anomalies Desire and passion to learn and grow in Cybersecurity Customer-focused demeanor Minimum 4-6 years of proven experience in building and operating security controls in at least two of the following domains: o Network/Perimeter Security, including Next-Gen firewalls, intrusion prevention systems, proxies, and Web Application firewalls (WAFs) o Enterprise Endpoint (host-based) Security o DLP and Secure Data Transmission, Storage, and Access o Identity and Access Management / User Behavior Analytics Understanding of security architecture, operating and troubleshooting principles of Microsoft Windows and Linux operating systems SIEM management: Senior SOC Engineers must have extensive experience in managing SIEM systems, including configuring, tuning, and optimizing them for maximum efficiency. Endpoint security: They must have a deep understanding of endpoint security solutions, including antivirus, anti-malware, and intrusion prevention systems. Security incident handling: Senior SOC Engineers must have experience in handling security incidents, including identifying the source of the threat, containing it, and preventing further damage. Data Loss Prevention (DLP): They must have experience in implementing and managing DLP solutions to prevent data breaches. Threat intelligence: They must stay up-to-date with the latest security threats and trends, and use this information to improve the organization's security posture. Team management: Senior SOC Engineers must lead and manage the security operations center team, including hiring, training, and mentoring team members. Documentation: They must ensure that all security events, incidents, and responses are properly documented for future reference and analysis. Collaboration: Senior SOC Engineers must work closely with other IT teams, including network engineers, system administrators, and application developers, to ensure that all systems are secure. Continuous improvement: They must continuously evaluate and improve the organization's security posture by implementing new technologies, processes, and procedures. Requirements for a Senior SOC Engineer typically include a bachelor's degree in computer science or a related field, along with relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Ethical Hacker (CEH). Strong leadership skills, analytical skills, attention to detail, and the ability to work well under pressure are also essential. Ability to effectively work in a team, as well as to be an independent contributor on select projects Preferred Qualifications Recognized Security Industry and Public Cloud IaaS certifications Familiarity with security industry standards and best practices (NIST 800-53, ISO27001, NIST CSF, HITRUST, NYDFS-Cybersecurity, HIPAA, FedRAMP, OWASP, etc.) Familiarity with ITIL; experience with incident, problem, change, and risk management Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000106800
Posted 1 month ago
1.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
We are looking for an experienced and highly skilled Data Architect with 5-7 years of expertise in Data Architecture, Data Governance, and Data Modeling to join our growing team This role involves designing and implementing comprehensive data solutions, ensuring data quality, consistency, and governance across the organization You will collaborate with various stakeholders to create robust data architectures, enforce data governance policies, and develop high-quality data models that support business intelligence and analytics. Responsibilities Design and implement enterprise-level data architectures to support business operations, analytics, and reporting needs. Ensure scalability, reliability, and security in data architecture solutions, optimizing for performance and efficiency. Work with data engineering teams to select the right data platforms, technologies, and methodologies for system design and development. Oversee the integration of various data sources into a centralized data repository, ensuring efficient data flow across systems. Develop and implement data governance frameworks and policies to ensure high-quality data management across the organization. Define and enforce standards for data security, privacy, and compliance (eg., GDPR, CCPA). Ensure data ownership, stewardship, and accountability are clearly defined. Monitor data usage and quality, identifying areas for improvement and ensuring data consistency across systems. Collaborate with business and IT teams to ensure data is trustworthy, accessible, and compliant with organizational policies. Create and maintain logical, physical, and conceptual data models for transactional and analytical databases. Develop complex data models that reflect business processes, ensuring alignment between technical and business needs. Use industry-standard methodologies to ensure data models are scalable, flexible, and efficient. Collaborate with cross-functional teams to validate data models and ensure alignment with business requirements and data strategy. Document and maintain metadata, schema definitions, and data dictionaries to ensure consistency and clarity. Design, implement, and optimize data architectures to support data integration, data analytics, and business intelligence. Lead efforts to establish data governance processes, policies, and practices across the organization. Implement data quality and consistency frameworks to ensure the integrity of the data across all platforms and systems. Work with stakeholders to gather and analyze business requirements and translate them into effective data architecture and modeling solutions. Provide expertise in selecting the appropriate tools and technologies for data storage, retrieval, and integration. Collaborate with data engineers, data analysts, and other teams to ensure effective data architecture implementation and governance. Document data models, architecture designs, and governance frameworks to maintain clarity and alignment with organizational objectives. Keep up to date with emerging data management trends and technologies, recommending innovative solutions to improve data quality and management. Requirements Bachelor's degree in Computer Science, Information Technology, Data Science, or related field (Master's degree preferred). 5-6 years of proven experience in Data Architecture, Data Governance, and Data Modeling. Strong hands-on experience with data modeling tools such as Erwin, IBM InfoSphere, Microsoft Visio, or similar tools. In-depth knowledge of data governance frameworks, including best practices and standards (e g., DAMA DMBOK). Proficient in data architecture principles, including designing scalable and high-performance data storage systems. Experience with SQL and NoSQL databases, data warehousing, ETL processes, and cloud-based platforms (AWS, Azure, or Google Cloud). Strong understanding of data privacy, security, and compliance standards (eg., GDPR, HIPAA, CCPA). Familiarity with big data technologies like Hadoop, Spark, or Kafka is a plus. Excellent communication skills to present complex data architecture concepts to both technical and non-technical stakeholders.
Posted 1 month ago
2.0 - 6.0 years
4 - 6 Lacs
Gurugram
Work from Office
Job Title - Analyst - Business Transformation Shift Day shift (5 days a week) Shift Time - 12pm - 9pm Key Responsibilities Identify opportunities for process improvement, automation, and optimization based on data analysis and business insights. Proactively monitor industry trends, best practices, and emerging technologies to recommend innovative solutions. Collaborate with other departments to analyze information needs and functional requirements and deliver the following artefacts as needed: To be Solution design, Business Requirements Document, Use Cases, User Journeys, Acceptance Criteria. To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working Able to conduct VSM and identify waste from the process and suggest solutions using lean approach. To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls To ensure the business impact and project objectives/dependencies are identified, reported on, and managed at all times. To elicit requirements and drive process change using user request assessment, document analysis, requirements workshops, surveys, business process descriptions, business analysis and workflow analysis To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects. To identify and deliver service improvement activity across the business through employing process improvement/Business Transformation methodologies and the application of innovative thinking. To work with key business stakeholders, and multiple business processes, to build a continuous improvement environment to support an ongoing initiative of change. Job Specification Skills Required Strong analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements. Strong analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements. Expertise in requirement gathering techniques, business process modeling and documentation. Data Analysis & Data Analytics Proficient in JIRA, MS-Visio, PowerBI, MS-Project, SharePoint Knowledge of Six Sigma & Lean methodologies preferable Education Degree (required) Required Any professional certification related to job profile through self-upskilling platforms Preferred Professional certifications such as Certified Business Analysis Professional (CBAP), Agile Analysis Certification (IIBA-AAC), or Project Management Professional (PMP) OR PRINCE2 are desirable but not mandatory. Work Experience Total Experience (No. of Years) - Minimum 3 years proven continuous improvement analytical experience from a similar role, including Process Improvement & Project Management
Posted 1 month ago
5.0 - 10.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Technical Writer Successful candidates should have experience with some or all of the following: Strong communication skills required, including the ability to clearly express technical concepts in verbal and written forms. Ability to set up a time with key engineering team members and have a technical conversation with them to understand requirements. Experience writing wikis on ADO and creating specs/customer-facing documents. Technical knowledge/background will be a plus Ability to consolidate documents into one cohesive document. Desired Candidate Profile Exp in technical writing, content creation, information development, and resource coordination. Exp in gathering requisite information for IT / Managerial Services Exp of Adobe, SnagIt & MS Visio Skilled at prioritization and multi-tasking. handle multiple products and manuals simultaneously; should be able to manage time and tasks effectively Adapt to changing requirements Curious about everything, with a knack for getting your hands dirty Detail-oriented without losing sight of the big picture Experience in using Madcap Flare and Camtasia (Preferred) Excellent verbal, written communication, and presentation skills. Able to manage multiple global projects within various constraints, leading cross-functional efforts to achieve desired results. Experience in QMS (quality management system) and CRM (customer relations management) tools
Posted 1 month ago
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