2231 Mpls Jobs - Page 27

Working experience of implementation, configuration of Catalyst 9800 Wireless Controller Strong Migration Experience - e.g. Aruba toCisco , AirOS to Catalyst RF design experience - Predictive Surveys, Pre- Deployment/Post-Deployment surveys Strong Basics of WiFi 6/6E DNAC, SDA, Meraki skillset is an added advantage. Location :- BNG Experinec :- 5- 8 years Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations

Description Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview As a Network Operations Engineer to develop and maintain functional and secure networks. You will mentor a team of engineers to troubleshoot and optimize our networks for our users. In this role, you should have excellent problem-solving skills and thorough knowledge of network administration and architecture. If you’re also passionate about security and data protection, we’d like to meet you. Also, we can say that L1 Network Engineers' roles and responsibilities include the following. Key Responsibilities. 24x7 Service Operation. Rotational shifts. Monitoring of IT infrastructure – Servers, Storage, Backup, Network (Switch, Router, Firewall), Security Devices such as IPS, IDS etc. Categorization and Qualification of alerts from monitoring platform and enagaging the respective teams Proficient in multiple monitoring tools preferable ScienceLogic , Zabbix, Manage Engine etc. Proficient in ticketing tool preferably in ServiceNow, Manage Engine , Ivanti etc. Able to perform initial trouble shooting on the ticket so as to resolve the simple issues quickly Able to perform Major Incident Management and participate in Bridge call Fair knowledge of Layer 1 / Layer 2 and Layer 3 technologies. (VLAN, STP, Routing protocol like OSPF, BGP, IP/MPLS, L3VPN, Carrier Ethernet, Transport Network (Ciena, SDH/ Native Packet Transport) and testing and monitoring. Eager to learn new age technologies (Routing and switching, BGP, MPLS, OSPF, VLAN, SDWAN, CC, Security) Close coordination with Duty Manager on ticket queue management and in instances of bulk receiving of tickets/ SR. Route incidents/ SRs/ Changes to right stakeholder for troubleshooting in case it is not solved and within SLA time. Fault handling and escalation (identifying and responding to faults on client’s systems and networks, liaising with 3rd party suppliers, handling escalation through to resolution). Maintain high level of vigilance for any major incidents or widespread network or service impacting events. What You Will Bring To The Team Excellent English communication skills A minimum of 2 /3 + years’ experience in a similar role Good at working under high pressure situation. Work well in a busy team, being quick to learn and able to deal with a wide range of issues. Team Player Zones offers a comprehensive Benefits package. While we’re committed to providing top-tier solutions, we are just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring to our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life and a flexible leave policy to balance their work life. At Zones, work is more than a job – it's an exciting careers immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Position: Network Support Engineer Industry: Telecommunication / Internet Service Provider Location: Mumbai (Work from Office) Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian. Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG. Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena. Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco: CCNA/CCNP, Juniper: JNCIA/JNCIS, Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544, and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience3-5 Years.

About the Role: We are seeking a skilled and motivated Routing & Switching (R&S) Network Engineer to design, implement, manage, and troubleshoot enterprise network infrastructures. The ideal candidate will have deep knowledge of networking protocols, best practices, and experience working with Cisco or equivalent network hardware in high-availability environments. Key Responsibilities: Design, deploy, and maintain enterprise-level network infrastructure (LAN/WAN). Configure and troubleshoot routers, switches, and firewalls (primarily Cisco, Juniper, or HP). Monitor network performance and troubleshoot issues to ensure optimal uptime. Implement and maintain network security and access controls. Work with cross-functional IT teams to support new deployments and resolve issues. Perform network upgrades, patching, and firmware management. Maintain documentation for network topologies, configurations, and procedures. Participate in disaster recovery and business continuity planning. Required Skills & Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 3+ years of experience in network engineering, focusing on routing and switching. Strong understanding of networking concepts: TCP/IP, VLANs, STP, OSPF, EIGRP, BGP, NAT, ACLs, QoS. Hands-on experience with Cisco routers and switches. Experience with network monitoring tools (e.g., SolarWinds, PRTG, Wireshark). Ability to diagnose and resolve complex networking issues quickly and efficiently. Excellent communication and documentation skills. Preferred Qualifications: Cisco certifications: CCNA, CCNP (preferred). Experience with SD-WAN, MPLS, and network automation tools. Knowledge of firewalls and VPN technologies (Cisco ASA, Palo Alto, Fortinet). Experience in enterprise or data center environments. Why Join Us? Work with a dynamic team of IT professionals. Opportunity to work on cutting-edge technologies and large-scale networks. Competitive salary, benefits, and career development support. Shift Time Zone- Australian

Role Purpose Executive Assistant Do The ideal candidate will work closely with one or multiple Vice Presidents to assist with managing expense reports, travel arrangements (domestic and international) as well as calendar management. Ideal candidate is one who strives for excellence, has a cooperative spirit, is compassionate and enjoys working in a fast paced environment where getting things done is a high priority. Incumbent will perform a variety of duties and task for Vice Presidents of business unit and may be directed to prepare or handle additional administrative tasks as needed. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

Position: Network Services Lead Location: Mohali (work from office) Job Type: Full-Time Experience: 5+ Years Client: Hiring for one of our reputed MNC client Purpose of the Role The Network Services Lead will work in close collaboration with the Network Manager, Director – Technology Operations, and other key stakeholders to define the network strategy and roadmap. This role is responsible for overseeing all aspects of network infrastructure, operations, projects, and security across the organization. The ideal candidate will ensure that all network and unified communication technologies are aligned with evolving business needs, industry standards, and security practices. Key Responsibilities:- *Strategy & Architecture *Operations & Incident Management *Security & Compliance *Performance & Monitoring *Team Leadership & Collaboration *Vendor & Project Management Working Relationships Internal: Business Stakeholders Director – Technology Operations Infrastructure & Security Teams End User Services Procurement External: Vendors Service Providers Technology Suppliers Qualifications & Experience Education: Bachelor’s degree in Information Technology, Computer Science, or a related field. Industry certifications such as CCNA, CCNP, NSE4, ITIL , or equivalent are required. Experience: Extensive experience in IT and network management roles with increasing responsibility. Proven leadership in managing multi-site, geographically distributed network infrastructures. Deep expertise in network architecture, troubleshooting, and incident management. Hands-on experience with high availability and resilient network design (HLD/LLD). Certified and experienced in Cisco and Fortinet networking technologies. Experience with cloud networking (AWS, Azure), SD-WAN, VPN, VoIP, and wireless infrastructure. Strong understanding of automation and monitoring systems. Prior experience in multi-cultural, multi-country environments is highly preferred. Technical Knowledge & Skills Technical Expertise: Strong knowledge of L2/L3 switching , WAN optimization (BGP, MPLS, VPN), and wireless technologies. Expertise in firewall and cloud firewall technologies (Fortinet, Checkpoint, Zscaler). Deep understanding of network security principles and cyber defense strategies. Proficient in network performance management and capacity planning. Experience designing secure voice, video, and wireless architectures. Soft Skills: Excellent communication skills; capable of conveying technical concepts to non-technical audiences. Strong leadership with a strategic mindset and the ability to drive innovation. Effective at stakeholder management, decision-making, and cross-functional collaboration. Self-motivated, resourceful, and able to work independently while managing multiple priorities. Proven ability to build, lead, and inspire high-performing teams.

Provide expert technical support on Optical LAN products by working closely with partners, customers, and regional teams to resolve issues quickly and efficiently. You Have: Graduate or Masters in engineering with 4 plus years of hands-on experience to take traces and logs on-site, at customer locations. Experience in testing NMS/EMS products, Cloud based solutions Experience with customer-facing roles or responsibilities Willingness to travel (for partners and/or customer site visits when needed) It would be nice if you also have: Knowledge of software development lifecycle & testing Knowledge of Test Case Design, Test Planning and Test Methodologies Understanding of PON technology, solid knowledge of L2 switching architecture and most (or some) of protocols in the domain of Ethernet, VLAN handling, MAC handling, ARP, DHCP, IGMP, 802.1x, QoS, LLDP-MED, PoE. Work closely with our partners and end customers by providing technical support on their Optical LAN questions and provide solutions for their product issues. Closely cooperate with the regional teams (CARE and Customer Engineering) in order to address customers issues in the most agile and efficient way. Continuously drive for product improvements, by using your in-depth technical knowledge to improve and finetune existing technical customer documentation and collaterals for our partnersMOPs, application notes, technical flyers, product documentation updates, etc. Work closely with R&D, PLM, and other functional teams to align validation activities with product goals. Work closely with local teams (CARE and NPI/CE) to handle customer issues and to understand real-world customer deployments and their future needs.

Job Title: Network Engineer IV (Design & Build) Job Description: Do you want to work with the world’s #1 managed cloud hosting provider? We have an environment with over 50,000 network devices. Do you want to be part of a highly skilled network engineering team building and retrofitting enterprise-grade data centers positioned across the globe all connected through our own private backbone? Global Data Center Infrastructure (GDCI) Network Engineering is a project driven team and responsible for design and engineering of our datacenters and the MPLS network connecting them. Our goals are to constantly improve through Flawless Execution, maintaining Available Capacity, fostering Engaged Rackers, becoming Increasingly Efficient & building a Rock Solid Foundation. We are looking for a Senior Network Engineer-IV who will be responsible for the planning, design, configuration, integration & installation of our growing local area network (LAN) and/or global wide area network (WAN). The Network Engineer-IV will provide leadership in technical support and documentation to various departments and users with regards to the global infrastructure. The Network Engineer-IV serves as a liaison to gather network requirements from internal customers, vendors and other third-party providers. JOB REQUIREMENTS: DESIGN: Perform design requirements feasibility studies Perform vendor recommendation / selection and coordination for hardware testing and installations Examine theoretical and implemented designs for deficiencies and facilitate corrections BUILD: Prepare maintenance plan documentation & change management Examine maintenance plans for accuracy Script maintenance implementations Work in either a lead role or assisting role during maintenance implementations IMPROVEMENTS: Develop Standard Operating Procedure’s (SOP’s) & Method of Procedure’s (MOP’s) Develop network standardization practices Document informational content for specialized network designs to be used for training needs Present and/or Train on new network typologies, hardware and technologies to internal teams Lead Root Cause Analysis sessions to achieve better networking practices Determine baseline requirements for our network needs Provide code analysis on existing software, IOS testing and software recommendations Create network lab mockups for error testing Automate repetitive Engineering tasks ADDITIONAL: Act as 4th level escalations POC for design or other related problems Conduct provider testing / deployment of new services Monitor capacity and plan for bandwidth additions Establish project priority based on business needs REQUIREMENTS: Expert level experience working with all of the following technologies/applications: MPLS, BGP, LDP, QoS, IPv6, OSPF, vPC , STP, DWDM, EVPN, L2VPN, MPLS VPN, L3VPN, FHRP, VLAN, CDP, port-channels, IS-IS, MPLS Inter-AS, VXLAN, DNS, ACL, RADb, Flowspec, RTBH, GitHub, API’s, NFV, Hypervisors, virtual switching Multi- vendor experience working with the following platforms: Cisco IOS, ASR 1k (IOS-XE), ASR NCS (IOS-XR), Nexus (NX-OS), Arista (EOS), Junos Industry recognized certifications: CCNA required, CCDA, CCNP, CCDP preferred, CCIE (R&S, SP or DC) highly preferred (or equivalent experience), Python PCEP Minimum 7-10 years recent experience with network design and build-out of LAN/WAN’s and/or large-scale network retrofits and remediation’s Experience working in service provider, datacenter/hosting environment or large-scale enterprise networks Experience researching, evaluating and recommending hardware and/or software solutions supporting large scale deployments and/or remediation’s against the LAN/WAN Experience working with 3rd party networking vendors with an understanding of the service/hardware/software portfolios they provide Able to identify areas of process improvement and provide input and solution options to streamline work Excellent writing, documentation and communication skills possessing the ability to communicate well with technical and non-technical peers Customer service-oriented attitude Must be able to work a flexible schedule, 24x7x365 coverage, including holidays and weekends Experience with network service monitoring systems (Arbor, Zenoss, Syslog, SolarWinds, Splunk, Kibana, WhatsUpGold, etc…) High School diploma or equivalent required; University or College degree preferred in the Computer Science or Network Engineering fields. HIGHLY DESIRED: History designing, coding, implementing, and supporting Infrastructure/Operations-side automation solutions in a corporate environment Experience and familiarity with Python and/or Ruby Experience with Linux system administration Experience and familiarity with Git, Ansible, Jenkins, Splunk Contributor to open source network management software projects Experience with various open source OS Experience with Lab network modeling Experience with troubleshooting and resolution of network issues

L2 Network Engineer – ISP Operations (ILL, Broadband, IPTV) Location: Andheri (E), India Work Type: Full-time | Rotational Shifts (24x7) Department: Network Operations / NOC Job Summary We are looking for a skilled and proactive L2 & L2 Advanced Network Engineers to support and maintain ISP core, access, and aggregation networks. The role involves fault isolation, escalation handling, and coordination with L1 teams and vendors for swift service restoration and performance optimization. Key Responsibilities Provide L2 support for ISP backbone and access networks, including MPLS, BGP, OSPF, and switching. Monitor network health using tools like Zabbix and Ticketing tool High8 Troubleshoot escalated issues from L1 NOC, including: Link Down Link flaps BGP/OSPF session drops Latency, Jitter, Throughput or packet loss Customer bandwidth issues Coordinate with upstream providers, vendors, and internal teams for fault resolution. Perform basic configurations on routers/switches/firewalls (Nokia, Juniper, Huawei, etc.). Work on provisioning tasks like VLAN tagging, sub-interface creation, and IP allocation. Handle planned maintenance, firmware upgrades, and change requests under supervision. Document incidents, RCA reports, and knowledge base articles. Ensure SLA adherence and escalate chronic issues to L3/engineering. Must-Have Skills and Qualifications: 4+ years of hands-on experience in ISP/NOC operations (Troubleshooting on ISP Network) Strong knowledge of TCP/IP, BGP, OSPF, MPLS, VLANs, L2/L3 switching. Familiarity with ILL, Broadband Connectivities, Fiber, Ethernet, cable TV technologies. Proven experience on Multicast, STB, CDN, EPG, OTT integration Hands-on Experience on GPON, FTTH, DSL, BNG, ONT/OLT configuration Excellent understanding on L2 & L3 connectivities. Experience with basic Linux commands and scripting (bash/python) is a plus. CCNA or equivalent certification required; CCNP preferred. Analytical and Troubleshooting Skills End-to-end fault isolation (customer premise → access → core → CDN) Analysing latency, jitter, packet loss, throughput Quick correlation of alarms and user complaints RCA (Root Cause Analysis) documentation Platform and Device Knowledge Routers/Switches: Nokia, Juniper, Huawei, MikroTik, D-link OLT/ONT vendors: ZTE, Huawei, Nokia, FiberHome STB Vendors: Technicolor, ARRIS, Infomir, or custom Android-based boxes CDN tools: Akamai, EdgeCast, or in-house cache solutions Good To Have Experience with SD-WAN, NetFlow, SNMP monitoring, or automation tools. Hands-on with tools like Wireshark, traceroute, MTR for packet-level diagnostics. Understanding of peering/transit concepts and RIPE/APNIC management. Soft Skills Strong communication and documentation skills. Ability to handle pressure and multitask in a 24x7 environment. Proactive, analytical, and customer-focused mindset. Skills: dsl,netflow,aris,l2/l3 switching,cable tv technologies,vlans,bng,multicast,24x7,mpls,stb,sd-wan,olt / ont,linux commands,ospf,huawei,akamai,automation tools,wireshark,broadband,isp,ftth,ont/olt configuration,nokia,ill,mtr,tcp/ip,juniper,cdn tool,access,vlan,ethernet,traceroute,zabbix,broadband connectivities,scripting (bash/python),iptv,ott integration,bgp,android box,noc,gpon,cdn,edge cast,snmp monitoring,fiber,epg

Responsibilities / Technical skills Strong hands-on experience in Load balancer F5 LTM & APMStrong hands-on experience in Cisco ASA & FTD firewallExperience with technologies and platforms such as VRFs, Nexus 9k, 7K and 5K switches.Strong knowledge and extensive support of Routing Protocols/Technologies such EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.Participate in problem management processes that have engineering or architectural elements.Participate in network design and strategy forums, set directions, and provide recommendation.Operates data communication systems, including LANs and WANs.Plans, designs, and implements networked systems, including configurations, and supports/troubleshoots network problems.Develops and evaluates network performance criteria and measurement methods.Develop network technology road and industry best practices and perform presentations and recommendations to the client base.Provide hands on support for a variety of Data Center technologies with a heavy focus on Routing, SwitchingAbility to perform TCP/IP Network traces/packet captures with solid experience interpreting results.High level of confidence and competence communicating on bridges.Solid background in vendor management to drive incident resolution.Experience with monitoring tools and strategies.Routinely mentor junior staff in areas of process, technology, execution, and other areas.Execute and analyze packet captures using Wireshark and other related technologies.Serve as extensions of the leadership team as directed for workload management and routine guidance.Perform or participate in complex maintenance or deployment activities.Create or modify documentation in response to new events and learning’s.Routinely provide constructive feedback for improvement opportunities.Assist management with determining suitable training and areas of technical need within the team. Communication skills Must have excellent communication skills including written, oral and presentation.Serve as the intake arm of the Offshore center to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support.Working Experience 10 – 12 years of Network support experience in a mid to large sized organization. Soft skills Two or more of the following certifications or higher strongly preferred CCNP or CCIE certificationExcellent communication & interpersonal skills – written and oralOwnership and accountabilityClient relationship managementAbility to mentor and motivate.Independent decision makingProblem solving and conflict resolution.

Job Advert Internal Job Title: Automation Engineer Business: Lucy Electric Manufacturing & Technologies India Location: Halol - Vadodara Job Reference No: 4105 Job Purpose: To support hardware, software and production team for test setup development and to perform different types of tests. To analyzing requirements, extracting test scenarios and do functional & development testing for next generation Remote Terminal Unit (RTU) and other automation product range. Description of the Accountability Assist in the survey, planning and design stages for the execution of RTU projects and NPD (New Product development) Projects. Develop, implement, test and troubleshoot RTU Databases, to do functional and development testing for next generation Remote Terminal Unit (RTU). Develop, implement, test and troubleshoot Communication systems utilizing the experience of IP networking, UDP/TCP/IP and GPRS/EDGE/3G/4G modems etc. Capture, document and report test results and observations Trouble shooting and hands on build-up/repair/rework of Test Set ups Conduct and supervise field installation of new or retrofit equipment and prepare instructional installation documents for clients and project teams. Job Context: Apart from the Key Accountabilities, duties and responsibilities of the Engineer include: 1. Prepare a testing setup and carry out a development and functional testing 2. Working collaboratively with other engineers, operation engineers, purchasers and other internal staff 3. Working as a member within the new/current product engineering team, who collectively execute all the necessary activities to maintain, improve and optimize our products for the customer and production – considering especially the reliability and robustness aspects 4. Analyzing data and presenting findings in written reports 5. Providing advice and consultancy support for design and purchasing equipment Qualifications, Experience & Skills Graduate in Electronic/Electrical Engineering or equivalent 4-7 years working experience in similar industry Self-driven individual with hands-on skills. Job-Specific Skills: Essential strengths: Extensive knowledge of RTU’s (Remote Terminal Unit) i.e. Schneider C264, ABB 560, Siemens AK1703 Experience with Communications devices such as Modems, GSM, GPRS, Routers, Firewalls, Ethernet, MPLS VPN and OFC Experience of communications protocols such as DNP3, IEC60870-5-101/104, IEC61850, TCP/IP, MODBUS Serial and TCP-IP Experience of MFM/MFT’s, IED’s Experience of ASE (Applied Systems Engineering) 2000 and TMW protocol simulators Experience in developing of Test Scenarios Experienced in developing of Test Plan Experienced in developing of Test Strategy Experienced in developing and execution of Test Cases from Test Plan and preparation of test report for further analysis Experienced in creating test metrics, defect tracking, bug reporting and find out RCA Familiarity with different types of testing like; Black box, White box & Grey box testing, Database Testing, Regression Testing, Smoke Testing, Soak Testing, UI Testing Ability to execute test cases at a different stage of Product Life Cycle Troubleshooting the testing errors and streamlining testing procedures Desirable strengths: Knowledge of MV Distribution Switchgear and Substation equipment Experience in Relay/IED configuration software is an advantage. Basic knowledge on protection functions Programming languages such as IEC 61131-3/IEC61149 etc. Familiarity with bug tracking and traceability tools like JIRA, Bugzilla, Mentis Source code management tools like GIT, Subversion (SVN), SourceSafe Hands-on familiarity of the lab equipment such as Omicron/Doble, DSO, Power Supplies etc., Assists in defining the process for execution of engineering activities related to all types of instrumentation and controls to identify the need for specialty assistance. Behavioral Competencies: Good interpersonal skills with a pleasant and can-do attitude Willingness to work and thrive in professional team Ability to cope with work pressures and go the extra mile Proactive approach to plan project activities About Us: Lucy Group Ltd is the parent company of all Lucy Group companies. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and diversified. Today we employ in excess of 1,400 people worldwide, with operations in the UK, Saudi Arabia, UAE, India, South Africa, Brazil, Thailand, Malaysia, India and East Africa. Lucy Electric is a global business that provides medium voltage switching and protection solutions for electrical distribution systems. Our dedication to cultivating our service provision allows Lucy Electric to offer a complete solutions package to our customers; facilitating the delivery of electricity to homes and businesses worldwide. Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!

Roles and Responsibilities Design, implement, and maintain network infrastructure using various protocols such as BGP, EIGRP, OSPF, MPLS. Troubleshoot complex network issues related to WAN/LAN configuration and installation. Collaborate with cross-functional teams to identify and resolve technical problems. Develop documentation for network configurations and troubleshooting procedures. Stay up-to-date with industry trends and best practices in networking technologies. Desired Candidate Profile 2-4 years of experience in Network Engineering or a related field. Strong understanding of CCNA certification concepts (CCNA). Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), Fortigate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills.

Looking 10+ years experience in networking with expertise in Cisco ACI, SD-WAN (Viptela), Routing/Switching, BGP, OSPF, QoS, VLANs, VoIP (Cisco/Avaya), F5 BIG-IP, AWS/Azure/GCP, Wi Fi. Strong in IP management, SIP/H.323, and network troubleshooting.

What Does Success Look Like? We are looking for a Principal VOIP Engineer to lead the architecture and technical direc8on of our nextgen voice infrastructure. You’ll be responsible for building carrier- grade systems with high availability, low latency, and global scalability — powering mission-cri8cal voice communica8on in our CCaaS plaIorm. This is a hands-on leadership role where you will influence architecture, establish best prac8ces, and work cross-func8onally across Engineering, DevOps, Product, and QA teams. Seniority Level: Principal / Individual Contributor with technical leadership scope What You’ll Do • Design and implement VOIP (signaling and media) infrastructure using FreeSWITCH, Kamailio/OpenSIPs, and RTPEngine • Architect session border controllers (SBC), NAT traversal, load balancing, and failover strategies • Define standards for call rou8ng and audio quality op8miza8on (codecs, jieer, etc.) • Lead ini8a8ves for scalability, observability, security, and resiliency of our voice infrastructure • Troubleshoot live traffic and provide technical leadership during major incidents • Collaborate with Backend and API teams to design provisioning, billing, and call analy8cs APIs • Evaluate and onboard open-source tools or commercial carriers as needed • Coach and mentor junior/lead engineers in VoIP best prac8ces What Makes You Qualified? • 12+ years of hands-on experience in the Telephony / VoIP / CPaaS domain • Strong knowledge of VoIP Protocols (SIP/SDP, RTP/RTCP), Networking fundamentals (UDP/TCP/IP, DNS, MPLS), QoS (latency, jieer, packet loss mi8ga8on). • Hands-on experience with Session Border Controller (SBC), Media Servers and WebRTC. • Expert-level understanding of SIP, RTP, NAT traversal (ICE/STUN/TURN), and VoIP security (TLS, SRTP, fraud preven8on) • Hands-on development experience with FreeSWITCH, Kamailio/OpenSIPs, and RTPEngine • Experience in designing carrier-grade telephony plaXorms serving millions of calls • Strong systems programming and debugging skills in C/C++ • Strong troubleshoo8ng skills, with experience using network monitoring and debugging tools. • Familiarity with distributed systems and cloud-based deployments (AWS, GCP, Azure)

Network L2 Support, Firewall, Palo alto, CCNA, CCNP, MPLS, BGP, OSPF. 4+ yrs

Job Title: Corporate Sales Manager Location: Chinchwad, Pune Experience Required: 2+ Years in Telecom/ISP/IT Sales (Team handling experience preferred) Industry: Telecommunications | ISP | IT Solutions Employment Type: Full-time Reports To: Sales Head / Business Development Director Job Summary: We are looking for an ambitious and experienced Corporate Sales Manager to lead and grow our B2B and enterprise sales division. The ideal candidate must have a proven track record in telecom/ISP sales , relationship-building skills, and a strong passion for delivering value-driven IT & network solutions. You will be responsible for managing sales cycles from lead generation to closure and nurturing long-term client partnerships. Key Responsibilities: Own and drive sales of enterprise telecom products: Leased Lines, Broadband, DIA (Dedicated Internet Access), MPLS, Point-to-Point, and Fiber Connectivity. Lead the promotion and sales of IT infrastructure offerings like Enterprise Wi-Fi, SD-WAN, Cloud Solutions, CCTV Surveillance, Network Security , and Managed IT Services . Generate and manage high-quality leads through B2B visits, references, telemarketing, and fieldwork. Develop industry-specific targeting strategies for BFSI, Manufacturing, Logistics, Education, Retail, Hospitality, and IT/ITES sectors . Prepare customized proposals, conduct product demos, and negotiate B2B pricing/contracts. Lead a small team of executives and mentor them to deliver high productivity. Maintain accurate sales forecasting, CRM entries, and regular performance reporting. Work closely with technical and implementation teams to ensure seamless service delivery. Handle escalations, maintain post-sales relationships, and upsell/cross-sell additional services. Represent Imperium at industry forums, trade events, and enterprise customer meets. Meet or exceed monthly, quarterly, and annual sales targets consistently. Eligibility & Requirements: Graduate in any discipline; MBA in Marketing/Sales/IT is a plus. Minimum 2+ years of hardcore field sales experience in the telecom, ISP, or IT sector . Solid understanding of connectivity products, LAN/WAN networking, cloud, and IT infrastructure solutions. Excellent communication, negotiation, presentation , and relationship management skills. Proven ability to manage the entire B2B sales cycle independently. Goal-oriented, self-motivated, energetic, and able to work under pressure. Proficiency in tools like CRM (Zoho/Salesforce), Excel, PowerPoint , and pipeline reporting. Local candidates from Pune, PCMC, or nearby regions are strongly preferred .

Responsibilities / Technical skills -Strong hands-on experience in Load balancer F5 LTM & APM-Strong hands-on experience in Cisco ASA & FTD firewall-Experience with technologies and platforms such as VRFs, Nexus 9k, 7K and 5K switches.-Strong knowledge and extensive support of Routing Protocols/Technologies such EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.-Participate in problem management processes that have engineering or architectural elements.-Participate in network design and strategy forums, set directions, and provide recommendation.-Operates data communication systems, including LANs and WANs.-Plans, designs, and implements networked systems, including configurations, and supports/troubleshoots network problems.-Develops and evaluates network performance criteria and measurement methods.-Develop network technology road and industry best practices and perform presentations and recommendations to the client base.-Provide hands on support for a variety of Data Center technologies with a heavy focus on Routing, Switching-Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results.-High level of confidence and competence communicating on bridges. -Solid background in vendor management to drive incident resolution.-Experience with monitoring tools and strategies.-Routinely mentor junior staff in areas of process, technology, execution, and other areas.-Execute and analyze packet captures using Wireshark and other related technologies.-Serve as extensions of the leadership team as directed for workload management and routine guidance.-Perform or participate in complex maintenance or deployment activities. -Create or modify documentation in response to new events and learning’s.-Routinely provide constructive feedback for improvement opportunities.-Assist management with determining suitable training and areas of technical need within the team. Communication skills -Must have excellent communication skills including written, oral and presentation.-Serve as the intake arm of the Offshore center to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support.Working Experience -10 – 12 years of Network support experience in a mid to large sized organization. Soft skills -Two or more of the following certifications or higher strongly preferred CCNP or CCIE certification-Excellent communication & interpersonal skills – written and oral-Ownership and accountability-Client relationship management-Ability to mentor and motivate.-Independent decision making-Problem solving and conflict resolution.

Role & responsibilities JD for SP IP Degree: Bachelor's or master's degree in a technical field such as Computer Science, Computer Networking, Information Technology, Electrical Computer Engineering, or a similar field. Certifications: CCNA, CCNP, CCIE desired (Routing, Switching, Service Provider). REQUIRED SKILLS: - Must have and should meet all the below standards for qualifying for this role: - Products: Asr9K , NCS - Tech: OSPF, ISIS, BGP, MPLS, L2VPN, L3VPN, Segment Routing, IP RAN front/back haul, Core IP transport Architecture, IOSXR, IOSXE - Consulting SP experience with creating design documents and implementation in SP Core DESIRED SKILLS: - Good to have or value add to this role: - Migration expertise in SP core - Automation: Python, Ansible - Knowledge on Datacenter and Mobility - Optical knowledge and hands-on skills Mandatory Skills: - Cisco-sdn-network-administration - Scripting: Shell/PowerShell/Python Good to Have Skills: - AWS Infra Services - Cisco DC/Branches Routers & Switches - Cisco Meraki / Velocloud, SDWAN Meraki, SDWAN Viptela

About The Company Orange Health is India’s leading on-demand diagnostics lab for urban Indian consumers and is positioned as the fastest diagnostics lab in India. We were recognized as the Diagnostics Startup of the Year 2025. Launched in January 2021, Orange Health Labs is amongst the most loved brands in the healthcare sector, with over 30,000 reviews and the highest rating on Google for all its facilities across the country, and an NPS close to 90! Orange Health Labs is among the best places to work, with a team of 1,000+ people across the company. We believe in treating colleagues with respect and investing in their growth for the long term. You can learn more about our work culture on our careers page and LinkedIn page. Our vision is supported by some of the world’s leading investors like Accel, General Catalyst, Y Combinator, Bertelsmann India, Amazon, and other marquee names. We have been recognised as a Future Unicorn for two consecutive years by Hurun India. About The Role We are seeking an experienced and detail-oriented Network Engineer with 5–8 years of hands-on experience in designing, implementing, and maintaining enterprise-level network infrastructure. The ideal candidate will be responsible for ensuring the stability, integrity, and efficient operation of our network systems and has experience managing across multiple cities. Why join us? Lead the growth engine of a purpose-driven company shaping the future of healthcare. Work in a fast-paced, learning-rich environment with ambitious goals and supportive leadership. Make a direct impact on business outcomes, user lives, and digital health innovation. Great stock option policy with rights to exercise 10 years post exit Well known for a collaborative culture with a top 10% rating on Glass door Fastest-growing health tech company in India with marquee investors. Key Responsibilities Network Design & Architecture Design scalable, redundant, and secure network topologies. Standardize network setups across all branches (LAN/WAN/VPN/MPLS/SD-WAN). Implement network segmentation for performance and security. Network Operations & Monitoring Monitor network performance and uptime centrally using tools Troubleshoot and resolve escalated network issues. Maintain a centralized NOC (Network Operations Center) or dashboards. Security Management Implement and enforce network security policies (e.g., firewall rules, access control lists). Manage VPNs, secure remote access, and zero-trust network models. Coordinate with cybersecurity teams for threat detection and response. Regularly patch and harden network devices (routers, switches, firewalls). Perform security audits and vulnerability assessments of the network infrastructure. Asset Management Maintain a central inventory of all network hardware (routers, switches, firewalls, access points). Track lifecycle status: purchase date, warranty, firmware versions, etc. Maintain configuration backups and change management logs. Tag and label assets consistently across all locations. Documentation & Compliance Create and update network diagrams, IP schemas, and configuration documentation. Ensure compliance with regulatory and industry standards (e.g., ISO 27001, HIPAA, PCI-DSS). Document change control, downtime reports, and security incidents. Capacity Planning & Optimization Forecast bandwidth needs, scale networks proactively. Optimize traffic routing and load balancing. Evaluate and recommend new networking tools or technologies. Collaboration & Training Work closely with regional/local IT teams for deployment and support. Train local teams on basic troubleshooting and escalation protocols. Act as a liaison between infrastructure, cybersecurity, and application teams. Requirements Bachelor’s degree in Computer Science, Information Technology, or a related field. 5–8 years of relevant experience in enterprise networking. Strong knowledge of networking protocols (TCP/IP, BGP, OSPF, EIGRP, etc.). Experience with Cisco, Juniper, Fortinet, or similar networking equipment. Proficiency in configuring and managing firewalls, VPNs, and IDS/IPS systems. Hands-on experience with network monitoring tools (SolarWinds, Wireshark, PRTG, etc.). Good understanding of network security principles and best practices. Strong problem-solving and analytical skills. Excellent communication and documentation skills. Skills: ospf,sd-wan,network operations center,vpn,access control lists,wireshark,wan,fortinet,tcp/ip,mpls,ip,capacity planning,network monitoring,compliance,network architecture,asset management,vpn management,network design,firewall management,cisco,solarwinds,prtg,bgp,network security,eigrp,juniper,documentation,lan

About Company: Our client is a French multinational information technology (IT) services and consulting company, headquartered in Paris, France. Founded in 1967, It has been a leader in business transformation for over 50 years, leveraging technology to address a wide range of business needs, from strategy and design to managing operations. The company is committed to unleashing human energy through technology for an inclusive and sustainable future, helping organizations accelerate their transition to a digital and sustainable world. They provide a variety of services, including consulting, technology, professional, and outsourcing services. Job Description: Job Title: Sr. Network Engineer Location: Gurugram Experience: 6+ yrs. Employment Type: Contract to hire Work Mode: Hybrid Notice Period: - Immediate joiners Skills : Role: Sr.Network Engineer (Switches, Routers & SDWAN) Roles & Responsibilities: • Installing, configuring and supporting network equipment including Routers, Switches and SDWAN Versa/Cisco • Implementation & Troubleshooting experience on Juniper, Cisco Routers and Versa , Cisco SDWAN • VPC, MLAG, VLAN, Trunking, VTP, STP, MST, Ether-channels. • BGP, MPLS, OSPF, VRF, PBR, Route Filtering, Redistribution, Summarization, IP prefix-list and Static Routing. • Strong knowledge on MPLS/BGP and SDWAN troubleshooting, packet capture analysis. • Having good knowledge on technologies like SDWAN and ISP network • Take ownership of customer issues reported and see problems through to resolution. • Support 24x7x365 organization with a willingness to work on rotational shifts and take up on-call responsibilities. • Preferred CCNA/CCNP Good To Have Skills(mandate): Routing /Switching/ SDWAN Must To Have Skills(mandate): BGP/MPLS/VRF/OSPF/SDWAN

JD Lead the IT in the organization with major verticals NOC, IT OPS, IT Security, and IT Assets with the commitment to the agreed SLA/TAT. Maintain the CAPEX/OPEX and plan the AOP of the year. Maintain the IT infrastructure and its continuity to achieve a 24/7/365 business environment. Be on edge to use cutting-edge technology and Implement as per the business requirement. Maintain the WAN/ISPs, P2P, MPLS, Cloud, and on-prem Infra. Maintain and Monitor the Network Infrastructure including all the layers of the Network and have good knowledge of OSI layers. E.g. Switching(l2+L3), Firewalls, LAN and WLAN controllers, NAC, SDWAN, etc. Maintain and Monitor the IT OPS Infrastructure including End User support and Expected technologies like Google Workspace (G-suite), AD/LDAP, NGAV, PatchMGMT, ITSM, Ticketing System, etc. Maintain Security of Onprim, DC/Cloud, Endpoint/users, and Email, to ensure a high level of security across the organization. E.g. DLP, Endpoint EDR/NGAV, Firewall, SSL, Crypto, Endpoint Encryption, and Email security. Also, help Internal and external auditors to plan the audits and related mitigations and preventions. Maintain the 70K+ IT assets across the 5K sites along with multiple IT stores across Delhivery including SAM and HAM. Involvement in regular Internal and cross-functional audits, keeping in mind ISO 9001:2013 for quality assurance and 27001:2013 for security things. Manage the on-roll/off-roll of 350 team members along with KRA/KPI and JD. Take responsibility for sudden outages and way forward improvements. Lead the Projects for Upcoming sites with the respect to IT Infrastructure and OPS. Participate in day-to-day meetings with the team, cross-functional team, and vendors to maintain the SLA/TAT. Interact with different stakeholders to understand their requirements and challenges related to OPS and IT. Update management with periodic reporting, updates, announcements, and newsletters related to IT activities.

Introduction As security Specialist a, You will play a role in client facing support for IBM Managed Infra Security Delivery and delivering management services for Deploy, configure, and maintain Radware Server/Link Load Balancer solutions to ensure optimal performance and reliability as part of IBM Security Delivery Team. If you thrive in a dynamic, reciprocal workplace, IBM provides an environment to explore new opportunities every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Your Role And Responsibilities Your Role and Responsibilities Load Balancer Management As a Network Engineer specializing in Radware Load Balancer and Web Application Firewall (WAF) solutions, you will play a critical role in ensuring optimal network performance, security, and reliability. Your responsibilities include: Deploy, configure, and maintain Radware Server/Link Load Balancer solutions for high availability. Design and implement load balancing solutions aligned with business needs, collaborating with network engineers and system administrators. Monitor and troubleshoot network issues related to load balancing, ensuring timely resolution. Conduct regular audits and assessments to optimize load balancer configurations. Provide technical support and mentorship to junior team members. Stay updated on industry trends and best practices in networking technologies. Web Application Firewall (WAF) Administration Oversee the deployment, configuration, and management of Radware WAF solutions. Ensure the secure operation and maintenance of WAF infrastructure. Monitor WAF alerts and incidents to protect web applications from cyber threats. Investigate and respond to security incidents involving WAF. Develop and implement security policies to safeguard web applications. Conduct periodic security audits and assessments to maintain compliance. Work closely with IT and security teams to integrate Radware WAF into the cybersecurity architecture. Optimize WAF policies to reduce false positives and improve accuracy. Provide training and documentation for WAF management and promote security awareness within the organization. Preferred Education Bachelor's Degree Required Technical And Professional Expertise 4 to 6 years of hands-on experience with Link Load Balancer (LLB) solutions. Strong understanding of WAN connectivity optimization, failover management, and ISP link aggregation. Expertise in troubleshooting and performance tuning of load balancing solutions. Radware LB certification Preferred Technical And Professional Experience Experience in hybrid cloud or multi-site network architectures. Knowledge of MPLS, SD-WAN, and WAN optimization tools. Familiarity with network audits and compliance initiatives (ISO, PCI, etc.) Should be BE/B.Tech /MCA/BCA

L2 Cisco SD-WAN Engineer is responsible for providing Tier 2 support for enterprise network operations on Cisco SDWAN technologies troubleshooting complex network issues and field technician and higher network L2level for Cisco SDWAN LAN WAN and WLAN