1981 Mpls Jobs - Page 30

Roles & Responsibilities Java Telecom Engineer to work on the development, integration, and transition of NG911 systems with GEMMA Core. The role involves working with VoIP, SIP, RTP, XMPP, and emergency services protocols to ensure the seamless operation of next-generation 911 call-handling solutions. Key Responsibilities Develop and integrate Java-based telecom applications for NG911 and GEMMA Core. Implement SIP-based VoIP solutions for emergency call routing. Work with RTP/SRTP for secure audio/video streaming. Integrate location-based routing (LoST, PIDF-LO, HELD) into NG911 systems. Implement XMPP-based messaging for real-time emergency communications. Secure telecom protocols using TLS, IPsec, HTTPS. Work with MPLS networking, SS7 interworking, and NG911 ESInet. Collaborate with GIS teams to support geospatial call routing. Maintain and optimize low-latency, high-availability telecom systems Skills & Experience. Requirements 5+ years of experience in Java development for telecom systems & Public Safety Domain. Strong expertise in SIP, RTP, SRTP, and WebRTC for VoIP call handling. Experience with JAIN SIP, JSMPP, Smack API (XMPP), and Java Media Framework (JMF). Hands-on experience with MPLS, IPsec, VPNs, and secure networking. Understanding of NG911 standards (NENA i3), emergency call routing, and GIS. Familiarity with SS7, ISUP, and PSTN to IP transition. Strong experience in multithreading, performance tuning, and real-time systems. Knowledge of cloud-based VoIP solutions (AWS, Kubernetes, Docker, OpenStack) is a plus. Certifications in VoIP, SIP, or Cloud Telecom (Cisco, Avaya, AWS, etc.). Experience working with GEMMA Core, Atos, Unify, or MyTel platforms. Familiarity with emergency services regulations (FCC, NENA, EENA). Experience Range - 5-11 Yrs Our Offering Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment. Wellbeing programs & work-life balance - integration and passion sharing events. Attractive Salary and Company Initiative Benefits. Courses and conferences. Attractive Salary. Hybrid work culture.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how werescaling advanced technology solutions to help global enterprises work smarter,grow faster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment Genpact (NYSE: G) is an advanced technologyservices and solutions company that delivers lasting value for leadingenterprises globally. Through our deep business knowledge, operationalexcellence, and cutting-edge solutions we help companies across industries getahead and stay ahead. Powered by curiosity, courage, and innovation , ourteams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of Management Trainee, Master Data Management!! In this role, we are looking for a qualified professional who can provide guidance to the team with subject matter expertise on Customer master, vendor master or product master domain within SAP MDM process. Reports typically comprising of first line managers and supervisors. Responsibilities • Fully responsible for all master data objects in respective scope of materials, sales organization and pricing. Their customer and Vendor and need to be added based on their role. • Execute day to day Master data management activities • Act as the SME in the Master data management activities • Train and mentor other team members to ensure seamless delivery • Ensure data quality for deliverable is met and all metrics adhered • Ensure master data integrity between modules & systems at efficient quality and accuracy, Coordinate, Analyse and facilitate resolution of issues • Assist & Train resources involved in the data collection process, Develop procedure/business rules for data collection • Perform Regression Testing or Change Request Testing, Generate & Analyse regular reports: statistics of MD Maintenance (e.g. no. of errors, lead time violation, etc) & Data Quality Key performance indicators. • Support the business unit team for expediting the master-data creation of fast track projects. • Ensure SLA (Service Level Agreements) for lead times and data quality are fully met • Highlight lesson learned on frequent issues, Support regular Master Data Health Check & Audit Trail validation • Propose opportunities for improvement of Master Data Quality • Ensuring consistent Data & Data structure within SAP of Material Master Data / Customer master/ Vendor Master / Pricing master • Leading Master data management processes related to the creation, maintenance, and quality of all master and reference data • Owning the data requirements for the implementation and turnovers to external teams • Maintenance and completeness check for all Material Master Data in co-ordination with CD team, Marketing, Sales, Customer Service, Finance and Demand Planning. • Serving as the strategic point of reference for data within business as principal voice of contact for data quality • Training & Onboarding of pertinent teams. • Guiding and leading cross-functional teams in implementation of data • Analysing and reporting metrics of master data to reduce customer data issues and improved customer data quality in order to ensure that teams follow and support customer data governance policies • Developing and improving business processes through tools, metrics to enable decision making • Good analytical skills, propose process improvement plans • Quality improvement is expected • Knowledge on SAP ERPs and workflow systems Qualifications we seek in you! Minimum qualifications • Bachelor’s degree • Strong financial analytical skills and problem-solving skills. • Proven work experience as a Sr Team member, Subject matter Expert or Associate business analyst • Effective communicate in writing and verbally to client. • Experience in balancing customer facing role and work assessments. • Self-starter and have analytical, problem solving skills Preferred qualifications/Skills • Overall candidate should have problem solving, macro-level research and analytics approach and good in numbers. • Good people and customer handling skills • Strong knowledge of SAP MD & SD module • Effective communication and interpersonal skill Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not chargefees to process job applications and applicants are not required to pay toparticipate in our hiring process in any other way. Examples of such scamsinclude purchasing a 'starter kit,' paying to apply, or purchasing equipment ortraining.

Greetings from TATA CONSULTANCY SERVICES LIMITED !!! Role– Network Lead Experience Range- 6 to 8years Work Location – Mumbai JD: • Management of complete network infrastructure including Switches (L3 & L2), Routers, WLC, AP, providing L2 & L3 support. • Creation/Deployment and configuration of MPLS (Mesh/Site to Site on SD wan & cisco network). • Router & switches management & upgradation. (Aruba/Avaya/Ruckus) • Working knowledge of Cisco nexus switch family • Wireless LAN controller management & troubleshooting wireless network connectivity. (Ruckus, Aruba) • Configuring redundant network using protocols HSRP, BGP & static routing. • Conducting the vulnerability assessment & bridge the gaps in coordination with domain experts. • Good hands on experience on cisco 6500/4500/3750 series switches. • Good understanding of switching concepts VLAN/VTP/STP/QOS/Ether-channel/redundancy protocols. • Good hands-on experience on load balancers. (Array Load balancer) • Knowledge of cisco switching & routing & MPLS technology.

Incident Manager GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net . Job Profile Summary The Incident Manager is responsible for leading the resolution of incidents affecting customer services across a specified geography. Role Summary The Customer Incident Manager is responsible for leading the resolution of incidents affecting customer services across an international geography. The successful candidate will require an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services, to undertake analysis, facilitate and co-ordinate the necessary activities for customer incidents/requests to be resolved/completed with minimal impact to SLAs, which may range from straightforward to more complex technical requirements, including post incident/request follow-up activities. The role requires a significant amount of autonomy, so the Incident Manager should be comfortable working with minimal direction, with the ability to thrive in a fast paced and ever-changing environment. Job Scope Interacts with Service Desk, NMC, Tier 1,5, Tier 2, Tier 3, Carrier Management, 3rd Parties, enterprise operations, network management, supplier management commercial, service delivery and sales teams. Interacts with service desk, enterprise operations, network management, supplier management commercial, service delivery and sales teams. Minimum 5 years of experience within IP Operations environment of a Telco or large ISP. Minimum 3 years of work in IP technical 2nd line support position. Excellent and demonstrable experience of IP, MPLS and routing knowledge (ISIS, BGP, OSPF) in an ISP environment. Knowledge and understanding of SD WAN and components, working knowledge on Fortinet, VeloCloud, Aruba is preferred. Excellent knowledge of protocols in use by the systems and customer applications, independent troubleshooting skills. Excellent technical knowledge of CE/CPE configurations and troubleshooting. Duties And Responsibilities Ensure frequency of internal/external communications are maintained as needed in a timely manner, and is always clear, concise, meaningful, professional, and efficient. Review and trigger both technical and hierarchal escalations, escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g., Service Manager, Account Manager). Review and manage customer requests that involve internal GTT departments and external partners. Identify problems and raise them to the Problem Management team. Review and revise processes, policies, and procedures on a regular basis to drive efficiency and effectiveness within Service Assurance. Maintain an exceptional level of customer service and experience during any engagements with all departments (internal or external). Understanding and familiarity with Customers’ services and solutions. Provide feedback to appropriate Line Manager on how Incident Management, the Service Desk and supporting functions can improve. Provide mentoring and guidance to Service Desk Engineers. Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics). Actively participate as required in meetings (customer, 3rd party, internal). Train new starters Support and participate as required in any Assurance related programs. Support the Line Manager / Department Manager, undertaking ad hoc/delegated tasks of a similar level and responsibility as may be required. Understanding troubleshooting knowledge of technologies including Ethernet, Ip transit, VPLS, MPLS, DIA etc. Strong experience in the use of IP management tools, both commercial and open source. CCNP or JNCIP certification is preferred. Ansible, Python, Bash scripting language desirable. Desirable Experience/Qualifications Excellent Juniper and JUNOS knowledge (MX960, M7, M10 and Juniper CPEs/CEs) General knowledge or telecom industry, operational processes and standards. Good knowledge and hands on experience with Fortinet, VeloCloud, Aruba/SilverPeak devices and Accedian, Cisco, Comtrend CPE’s. General technical understanding of other technologies (eg. VoIP, SDH and DWDM) Hours/Travel/Shift US shifts (5 Days working / 2 Days Off) Core Competencies Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply knowledge of problem-solving appropriately to diverse situations. Root Cause Analysis: Knowledge of the concepts, principles, and techniques of root cause analysis (RCA); ability to use a structured approach to identify the underlying causes of problems in a particular environment and the changes needed to prevent recurrences. IP Technologies and Protocols: Knowledge of the features and policies of IP technologies and protocols; ability to configure, deploy and support IP-based networks and services. IP-based Services: Knowledge of the features and functions of IP-based services; ability to configure, deploy and support TCP/IP-based networks and associated services. Troubleshooting Network Problems: Knowledge of tools and techniques to troubleshoot network problems; ability to anticipate, recognize and resolve technical (network, hardware, software, equipment or operational) problems. Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes and enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results-oriented. Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.

Company Profile: Ishan is a leading ICT Group providing innovative & optimized technical solutions to critical organizational challenges. The group offers connectivity and digital infrastructure solutions across industry verticals present in 24 states. With a team of more than 1700+ employees Ishan has played an active role in implementing various solutions for more than 7 Smart Cities and a part of many large scale government digital initiatives. Ishan has been a known name in SME & Enterprise accounts as well do to a varied converged portfolio and efficient solutions ranging across from Physical to Application layers. Job Description : - Corporate/ B2B Sales - Selling ILL/P2P/MPLS/SD-WAN/CLOUD Services- Business Partner Management in respective markets - Planning Market territory mapping and visiting Segmented Customers - To achieve Monthly & Annual AOP Business Targets - Total Customer Management maintaining strong business relationship. Experience in Corporate / B2B Sales in Wire line products, selling shall be preferred. Locations:- Pune Sal Range : 10-12Lacs Per Annum (75:25) Ratio We are seeking candidates with following qualifications and experience: · Any graduate with MBA In Marketing in preferable · At least 4 years of experience in an enterprise environment and from ISP / Telecom industry will only be considered. · Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective · Understanding of the industry, market, customers, competitors, suppliers, partners and capabilities of the business. · Ability to communicate effectively with clients, colleagues and management.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Please note: This role will require you to be based in Bengaluru. About Solutions Engineering At Cloudflare The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. The Partner Solutions Engineer is an experienced PreSales role within the Solutions Engineering team. Partner Solutions Engineers work closely with our partners to educate, empower, and ensure their success delivering Cloudflare security, reliability and performance solutions. What You'll Do As a Partner Solutions Engineer Your role will be to build passionate champions within the technology ranks at your Partner accounts, aid your Partner organizations to drive sales for identified opportunities, and collaborate with your technical champions to build revenue pipeline. As the technical partner advocate within Cloudflare, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. You have strong experience in large Pre-Sales partner and account management as well as excellent verbal and written communications skills in English, suited for both technical and executive-level engagement. You are comfortable speaking about the Cloudflare vision and mission with all technical and non-technical audiences. Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with partners and customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other. Specifically, we are looking for you to: Build and maintain long term technical relationships with our SAARC partners to increase Cloudflare’s reputation and authority within the partner’s solution portfolio. This is through demonstrating value, driving their enablement & readiness, and uncovering new areas of potential revenue. Drive technical solution design conversations and guide partners in SAARC through use case qualification and collaborative technical wins through demonstrations and proofs-of-concepts. Be our Technical Evangelist and represent Cloudflare through technical thought leadership and expertise in the partner community. Be the voice of the partner internally at Cloudflare, engaging with and influencing Cloudflare’s Product, Engineering and Sales teams to meet your partner and customer needs Travel up to 40% throughout the quarter to support partner engagements, attend conferences and industry events, and to collaborate with your Cloudflare teammates. Examples of desirable skills, knowledge and experience: Fluency in English (verbal and written); Experience managing technical sales within large partners and accounts: Developing champion-style relationships Driving technical wins Assisting with technical validation Experience in delivering technical enablement: Confidently engaging both small group and larger audience, delivering enablement sessions virtually and in person. Experience and expertise in one or more of the core industry components of Cloudflare solutions: SASE concepts and Zero Trust Networking architectures Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

TCS is Hiring for Transport Engineer Location- Pan India Experience- 5 to 10 Years Job Description- •Telecom Experience in different Domains of wireline & wireless technology in multi-OEM Environment •Domain Consultant with strong skills on different Wireline and Wireless technologies- Fixed Ethernet, GPON, SDH, EoSDH, Carrier Ethernet, FTTX, TCP/IP, T-MPLS, Microwave Planning & Design and Network Operations and Service Assurance •Lead the wide Technical Expert team of Transmission Planning & Design for UK customer (EE, 3UK, MBNL, BT). •Transmission Planning & deployment of 2G/3G/4G, IP Abis and Co-TX sites w.r.t National Transmission Planning Guidelines(NTP1/2/3) •Involved in transmission planning of Ethernet Enabled Network which includes deployment of Tellabs 8605, Tellabs 8660, NTE (network terminating equipment) EAD100/EAD1000, WES, CX600, ATN910 and ATN950 devices •Responsible for End-to-End Decommissioning of NTQ Cells sites & Cessation of Leased circuits (E1, DS-3, STM-1/4/16 Etc.) as per NTP1/2/3 program •High level planning for equipment & cable management, room airflow management etc for data center. •Experience of structured cabling systems •Creation of Transmission Network Engineering(TNE) for Lease Lines, Etherway, Microwave sites •Creation of Circuit packs for 2G/3G.4G Cell Sites •Planning & Upgrading LTE and Non-LTE sites on FE/GIGE Solution as per site forecast and Traffic Score •Planning & Design BT MEAS Orders and verify the Certificate of Service(CoFC) •End to End responsible to migrate all 3G site son Layer 3 Planning and Including GQ activation If Interested kindly share your Cv to aarti.tadkase@tcs.com Regards, Aarti

Company Description VSAM Technologies India Pvt Ltd is an emerging information technology organization focused on ensuring seamless integration of IT needs through a comprehensive consulting approach. With over 125 years of collective industry experience, we specialize in providing solutions in areas such as Network Solutions, Security Solutions, Cloud & Gateway, and Data Centre Solutions. Our expertise helps organizations bridge existing and emerging technologies, enabling mission-critical applications and improving longevity and ROI. We strive to build business resilience, accelerate innovations, and create value through delivery excellence and deeply skilled services. Role Description This is a full-time hybrid role based in PITHAMPUR Dhar. As a Network Engineer, you will be responsible for maintaining and supporting network infrastructure, designing and implementing network solutions, troubleshooting network issues, and ensuring network security. Your daily tasks will include network administration, development of network designs, and the application of best practices to maintain optimal network performance and security standards. Managing network infrastructure, including switches, routers, Firewall & wireless, Desktop, Laptop, Printers etc Qualifications Experience in Network Administration and Network Engineering Strong skills in Network Troubleshooting and Network Design Knowledge of Network Security practices and protocols Excellent problem-solving abilities and attention to detail Ability to work independently and in a hybrid work environment Relevant certifications such as CCNA, CCNP, or similar are a plus Bachelor's degree in Computer Science, Information Technology, or related field 2-3 years of experience in Network domain and Workspace domain. In-depth knowledge and hand-on experience on Routing Protocols (BGP) In-depth knowledge and hand-on experience on Security technologies (Must Meraki). Thorough knowledge and configuration experience on NAT, IPSec/ SSL VPN setups on Cisco Meraki Firewalls In-depth knowledge and hand-on experience on Links Management (Internet, MPLS IPLC, P2P etc) In-depth knowledge or hand-on experience on Cisco Meraki. Good Written and Verbal Communication Lead and Work with a team of network engineers and provide training and also mentoring/Coordination with other IT teams to ensure seamless operations.

32832BR Noida Job Description NoC Engineer L2 Support – IP/ MPLS Overall, 4- 6 years of relevant experience in Telecom Domain Ready to work in 24*7 Work environment, manage NoC operations and incidents. Perform second level troubleshooting using tools and utilities to resolve network related issues. Heath Check and Maintenance Operations on in scope network elements and infrastructure Severity 1 to 4 Incident triage, support, management, restoration, recommendations Root Cause Analysis Support, post incident or event Work with Major Incident Management team for Major Incident Resolution. Creation and maintenance of processes and procedures for T2 tasks Provide Support for network configurations, expansions, installations, and updates. Maintain and update all network documentation, process configurations. Interface with all internal and third-party support providers and vendors in the management and resolution of incidents. Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs. Ensured efficient resolution of incidents through people, process and technology. Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications. Qualification 5+ years of related experience in routing switching, ISP, mobile operator networks operational experience with enterprise class routers, switches and firewalls Experience on Client switches, Routers wireless series. Experience in MPBN, L3 VPN, L2 VPN, QOS, TRAFFIC ENGINEERING, JUNIPER, CISCO, OSPF, ISIS. Strong Working Experience in Network troubleshooting including LAN, WAN & Security domains. Day-to-day operations management Helping Team in Troubleshoot & resolve highly complex customer network issues. Experience in troubleshooting Cisco, Juniper, Ericsson, Nokia routers, switches & firewalls (ASA, Palo Alto) Handling, Juniper CISCO L3 and L2 Devices Strong working knowledge of IP, IPsec, and VPNs. Responsible for delivering complex Maintenance and Monitoring activities for different customers. Provide Incident Management support through the IC role in case of the main crisis. Ensure service continuity by reducing the impact of a disaster or major failure through operational validation of the designed. Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. Monitor performance and ensure system availability and reliability. Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail. Managing and maintaining the operational integrity of the company's security and data networks and will be required to respond to incidents and alerts and provide occasional out-of-hours technical support. Leverage knowledge articles to investigate and resolve second-line support calls assigned. Identify the root cause of incidents and problems. Prepare RCA for business-critical incidents and downtime. Perform troubleshooting and incident management for high-priority issues and ensure that they are resolved within the timeframes set by service level agreements. Experience on Cisco XR and XE routers. Qualifications Bachelors Degree Range of Year Experience-Min Year 4 Range of Year Experience-Max Year 6

Network Operations & Implementation Network Operations Lead Experience: 6-8 years Location: Mumbai, Pune, Hyd, Chennai, Bangalore Kindly Share Your Updated Resume Responsibilities Job Description  Work on complex tasks or issues on routing, switching, load balancer, firewall, wireless and able to support multi-vendor products  Manage complex WAN network environments including Internet, Point-to-Point, MPLS, VPNs and SDWAN ensuring secure and reliable network connectivity  Monitor and analyse network performance metrics using monitoring, logging and other analytical tools.  EƯective execution of network project tasks  Implement Wired or Wireless Network architectures ensure scalability, reliability, and security.  Planning and Performing network infrastructure assessment  Implementation of Network monitoring tools and authentication tools.  Implementation of network best practices, hardening of network devices.  Maintain detailed documentation of Network architectures, Operational processes, and Configurations.  Standardize and update network documents and reports  Document Network HLD / LLD documents  Provide guidance and mentorship to junior engineers, fostering a culture of learning and collaboration, while working with cross-functional teams.  Able to identify automation opportunities and plan to implement Mandatory Leaf Skills (For Hiring)  Routing (BGP / OSPF, HSRP)  Switching (Stacking, STP, Trunking, VLANs)  Wireless (Configuration, Deployment, monitoring & Troubleshooting)  WAN technologies operations (MPLS / SDWAN)  Conceptual knowledge on 3 Tier Architecture / Spine and Leaf architecture  Conceptual Knowledge in Python / Ansible scripting Mandatory Certification (For Hiring)  CCNA / Equivalent certification is mandatory  ITIL Foundation certification is Mandatory Upskilling Tracks Track1 – Operations – (Train on any two skills)  Routing & Switching - Multicast & QOS configuration  Public Cloud – Azure / AWS Network Operations  Wireless – Advanced network operations (Wireless Surveys, Upgrades)  Datacentre – SDN / On-Prem DC Network Operations.  Firewall – Remote access VPN and Site to Site VPNs.  SDWAN – Cisco / Fortinet / Aruba SDWAN Operations Track2 – Implementation – Train on any two skills  SDWAN – Cisco / Fortinet / Aruba SDWAN Network Implementation.  Software Defined Networking implementation  Load Balancers – F5 / NetScaler Implementation  Firewalls – Fortinet / Paloalto / Cisco FW implementations  Network Access Control – DNAC / Clear-Pass Implementation Track3 – Automation (Train on any two skills)  Operational tasks automation using Python or Ansible  Network Infrastructure integration using APIs  Network Infrastructure as a code using Python / Ansible. Useful Certifications (Optional)  CCNP / Equivalent certification  Python / Ansible certification

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Data Center Switching. Experience1-3 Years.

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

Mandatory Skills: Extreme Routing and Switching. Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience1-3 Years.

Role Network Engineer Do - Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. - Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). - Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. - Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. - Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. - Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). - Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. - Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. - Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. - Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Network Data Admin.

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Cisco Firewalls and VPN. Experience5-8 Years.

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Nice Incontact Contact Center Admin. Experience5-8 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience1-3 Years.

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: SD-WAN Cisco Viptela. Experience5-8 Years.