441 Minitab Jobs

JOB SUMMARY Responsible for managing Quality for distribution channels, for driving Quality, Service Excellence & Innovation based projects and initiatives for home office and field teams. Key deliverable areas will be Project Delivery using Lean Six-Sigma, Design Thinking, Project Management, Process Excellence, Business Process Management, Training and building QDNA . KEY RESPONSIBILITIES Project Management and Delivery - Six Sigma Execute high impact strategic, transformational projects using suitable six-sigma methodology for Distribution Functions. Mentor Lean Six Sigma/Design BB/GB projects for improving process efficiency, revenue, cost save/avoidance. Facilitating change & stakeholder management as part of transformational programs and improvement projects Project management through robust governance, review structure and dash boarding to Sr. leadership, Sponsor, Champion and CFTs. Work with project teams for representing the function/organization in various external/internal Quality Competitions. Conduct internal/external benchmarking and in-sighting for best practice identification and replication Process Excellence (Business Process Management System, BPM) Process identification, documentation and managing version controls Regular process gap analysis with business teams with solution identification and monitoring to ensure deployment Work with business training teams to design process level training and certification program and drive adoption in partnership with business Designing process flow diagrams on ARIS Quality Culture and Capability Building Building and measuring Quality DNA through optimum trainings and other initiatives (Trainings include Yellow Belt, GB, BB, Basic Tools etc.) Reporting of Quality initiatives to Sr. management Support in last mile deployment of all Quality initiatives at functional level MEASURES OF SUCCESS Six Sigma project closures Business Impact achieved BPM task completion Driving QDNA at functional level Monthly governance and dash boarding KEY RELATIONSHIPS (Internal /External) Internal: Business heads, Quality head, Cross functional teams, Quality team, Sellers External: As applicable (End Customers, business partners) KEY COMPETENCIES/SKILLS Lean Six Sigma Design Thinking Innovation Tools Stakeholder Management Project management Change Management Analytical Thinking Statistical Skills Mini Tab Facilitation and interpersonal skills Strong Communication/Presentation Skills DESIRED QUALIFICATION AND EXPERIENCE Certified Black Belt experience is a must with knowledge of minitab tool. Experience in design thinking, innovation other than DMAIC will be preferred. Graduate with 3+ years experience in driving lean sig-sigma improvement and transformational projects in BSFI, preferable with experience in the Insurance sector and in distribution functions. Process improvement experience via Kaizens and other LEAN tools.

Key Responsibilities Supplier Qualification & On boarding Evaluate supplier capabilities, quality systems, and capacity Lead supplier audits (IATF 16949, ISO 9001) and follow up on corrective actions Approve supplier control plans, process flows, and PFMEAs New Product Introduction (NPI) Support Coordinate APQP deliverables: design reviews, DFMEA, process FMEA, control plans Manage PPAP submissions and sample approvals (PSW, dimensional reports, material certificates) Facilitate first-article inspections and ensure launch readiness Production Quality Assurance Monitor supplier performance metrics (PPM, on-time delivery, COPQ) Lead cross-functional 8D investigations and root-cause analyses for quality escapes Implement preventive actions (Poka-Yoke, process improvements) Continuous Improvement & Collaboration Drive supplier-driven Kaizen, Lean Six Sigma, and SPC initiatives Mentor suppliers on best practices for process controls, measurement systems, and defect reduction Report progress to internal stakeholders and recommend escalation strategies as needed Documentation & Reporting Maintain supplier quality files, audit reports, and regulatory compliance records Develop scorecards and dashboards for supplier performance review meetings Prepare monthly/quarterly quality summaries and present to senior management Technical Skills & Tools Process Knowledge : Machining, Forging, Heat Treatment Process Quality Methodologies: APQP, PPAP, 8D, 5 Why, SPC, MSA, FMEA, 6 Sigma Green Belt Standards & Regulations: Internal Auditor IATF 16949 Data Analysis: MS Office, MS Excel, Minitab etc. Inspection Equipment: Mechanical Comparator Gauges, Dial Indicators, Micrometres, Vernier Calliper, hardness testers, Profile Projector, Contourgraph Drawing readability: Ability to read GD&T, mechanical drawings, and material specifications Qualifications Requirement Details Education :-Bachelor’s degree/Diploma in Mechanical, Industrial, Materials, or Manufacturing Engineering Experience :-3–7 years in supplier or manufacturing quality engineering within automotive components Certifications IATF 16949 Internal Auditor Behavioural Competencies Strong analytical mind set with problem-solving orientation Effective communication and negotiation skills across cultures Ability to influence without direct authority and drive change Detail-oriented, organized, and able to manage multiple concurrent projects Performance Metrics Supplier PPM reduction targets On-time PPAP submission and approval rates Audit closure rate and effectiveness of corrective actions Cost of Poor Quality (COPQ) savings achieved through supplier improvements Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person Application Deadline: 07/08/2025 Expected Start Date: 01/08/2025

Hello Connections Greetings from Nexus...!!! We are urgently looking for Plant Head for one of the Manufacturing Industry at Jaipur location. Experience: 10-15 yrs Qualification: B. Tech [ in Industrial Engineering / Mechanical / Electronics or related discipline (Mandatory)] Key Responsibilities: Plant Operations & Production Quality Assurance & Systems Continuous Improvement / TQM / Six Sigma People Development & Engagement Safety, Health & Environment (SHE) Certifications & Training IRCA/NRBPT Certified Lead Auditor – ISO 9001, ISO 14001, ISO 18001 Trainings in TPM, 5S, Kaizen, FMEA, APQP, Control Plans, DOE, Minitab etc. If you are looking for job change share your updated CV on nexusgroup.hr6@gmail.com Feel free to Connect HR Specialist Pranjal 9033033804 Job Type: Full-time Pay: ₹800,000.00 - ₹1,400,000.00 per year Experience: Plant setup and greenfield projects: 10 years (Preferred) Manufacturing Industry : 7 years (Preferred) Work Location: In person

Job Description Job Description: We are seeking a highly skilled and experienced professional for the role of Design Quality Assurance (DQA) in Pune. The ideal candidate will have a strong background in quality management systems, regulatory compliance for medical devices, and hands-on experience with statistical tools and project management. This role is critical in ensuring product quality and regulatory adherence for Class II and III medical devices. Key Responsibilities: Ensure compliance with ISO 13485, ISO 14971, and other relevant quality standards. Oversee design assurance, design control, verification, and validation activities. Support regulatory submissions and audits for Class II and III medical devices. Utilize statistical tools (e.g., MINITAB) for data analysis and quality improvement. Apply Geometric Dimensioning and Tolerancing (GD&T) in product design and evaluation. Manage projects using tools like MS Project and ensure timely delivery. Collaborate with cross-functional teams to drive quality initiatives. Primary Skills (Mandatory): Professional training/certification in Quality Management Systems (ISO 13485, ISO 14971). Strong understanding of medical device regulatory requirements. Experience with design assurance/control, verification, and validation. Proficiency in MS Project and statistical tools like MINITAB. Knowledge of GD&T principles. CQE certification or equivalent training/experience is preferred. Secondary Skills (Good to Have): Exposure to emerging technologies and current industry practices. Ability to learn quickly and work independently with minimal supervision. Strong verbal and written communication skills. Qualification: Bachelor’s or higher degree in Biomedical Engineering or Pharmaceutical Sciences Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders.

POSITION REPORTS TO: SENIOR MANAGER – PROCESS EXCELLENCE (Master Black Belt) DEPARTMENT: OPERATIONS POSITION LOCATION: VADODARA, INDIA (ON-SITE) BUDGET: 15,00,000 - 17,50,000 PA. Position Summary - The Manager – Process Excellence (Black Belt) role is specifically designed to facilitate process/performance improvement activities and quality scores using Lean Six Sigma methodologies. Black Belts will be working closely with the senior manager on various projects that drive automation, improved processes/quality, standardization, SOPs, and customer satisfaction. Additional duties include leading, coaching, and mentoring Green Belts/Analysts, Process Owners, SMEs etc. in the use of Lean Six Sigma methodology. Serve as a strong resource to the organization on Six Sigma philosophy, theory, and application of tools and tactics by partnering with various stakeholders and leadership team to achieve corporate strategic initiatives. The goal is to reduce operational inefficiencies, Improve overall performance, productivity, and quality. Job Responsibilities- Lead a small team of analysts for various projects. Work closely with senior managers, process owners, SMEs to define the goal for improvement, the defects to be eliminated or improved. Primarily responsible for data collection, performance analysis and measuring progress by sharing metrics of findings. Monitor projects throughout the entire process ensuring timely and successful completion. For dependencies and conflicts, facilitate resolution by prioritizing deliverables and assign resources based on the direction provided by senior manager. Provide regular project updates and present data to the Leadership group. Develop strong working relationships with management, project team and other stakeholders. Build trust and create a clear communication channel to communicate findings and action items. Ensure team members are creating knowledge-based documents and documenting processes. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff. Other duties as assigned. Knowledge, skills & abilities- Bachelor’s degree required; Masters/MBA preferred. Black Belt certification required, external certification from an approved training program preferred; Project Management Professional (PMP) preferred. Self-driven & dynamic leader with 4+ years’ experience with change management, project management, continuous performance improvement and/or data analysis, preferably in service industry. Demonstrated desire to learn new skills and drive changes in a positive spirit of cooperation and collaboration. Solid skills in data collection, aptitude for math and statistical concepts (formal class work in basic statistics preferred). Proficiency in statistical software preferred (e.g. Minitab, SPSS). Proficient with MS Office tools (e.g. Power Point, Excel, Access, Word). Should be able to mentor/lead improvement initiatives independently and collaborate with all requisite stakeholders in accordance with timelines provided. Good experience in leading workshops/sessions on VSM and FMEA type of activities to identify process improvement opportunities. Confident in leading Lean/Six Sigma training sessions independently on a periodic basis. Must have the knack of logical reasoning while identifying high impact process improvement initiatives and take them to closure and ensure continuous improvement by taking E2E ownership. Attention to detail, including listening skills. Demonstrated formal/informal leadership skills with track record of results driven attitude through project management. Outstanding communication skills both verbal and written and ability to interact with and present to C-level executives and board members. Strong proven business acumen with problem solving analytical, and critical thinking skills. Enjoy working in a highly collaborative, fast-paced, and dynamic environment.

Job Description Summary Job Description About BD BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. The company develops innovative technology, services and solutions that help advance both clinical therapy for patients and clinical process for health care providers. BD has 70,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues. About BD TCI “BD, a 125-year-old global medical device company has started its Enterprise Center in Bangalore, India called BD Technology Campus India (TCI). This Enterprise Center will be an integral part of the global network for BDX. It will have presence of R&D, Quality, Regulatory, IT and other functions. The center boasts of some of the brightest minds who work in a unique environment that fosters and supports ingenuity. BD TCI is dedicated to serving BD’s customers and patients thereby contributing its bit towards “advancing the world of health”. Job Summary: We are seeking a skilled Senior Quality Assurance & Data Analyst to join our Quality team. The ideal candidate will have a strong background in digitizing processes and developing innovative solutions, with experience in the medical device industry being a plus. This role involves collecting, analyzing, and interpreting complex data to support decision-making and improve operational efficiency. Additionally, the candidate will perform QA activities to ensure compliance with applicable standards and medical device regulatory requirements. Key responsibilities include contributing to the completion of specific programs and projects, usually under the direction of a project leader. The candidate must have an excellent understanding of applicable standards, regulations, and industry practices, along with strong auditing skills. Working under general direction, the candidate will independently determine and develop approaches to solutions, maintaining frequent inter-organization contacts to achieve stated objectives. Job Responsibilities: (Primary Duties, Roles, and/or Authorities) Quality Systems (QS) Activities: Lead QS activities, ensuring regulatory compliance for all aspects of QS processes. Lead internal audit programs and preparation of Quality Management Review materials. Plan and schedule QMS activities, ensuring timely completion of action items. Lead third-party quality audits, manage documentation, and close the loop with external auditors. Author, review, and provide input for QS documents to ensure compliance with QSR, ISO, and EN requirements. Understand post-market surveillance and complaint handling processes. Provide QS knowledge and administer appropriate training as needed. Review and improve existing quality procedure workflows, identifying areas for efficiency enhancement. Independently author quality investigation reports with appropriate corrective and preventive actions. Support internal and external regulatory inspections and audits. Train, develop, and provide relevant technical guidance to cross-functional team members. Data Analysis: Collect, clean, and analyze data from various sources to identify trends and insights for Quality systems enhancements. Develop and implement data digitization processes to streamline Quality operations. Create and maintain dashboards and reports to effectively visualize data and communicate findings to stakeholders. Collaborate with cross-functional teams to develop innovative solutions based on data analysis. Provide actionable recommendations to improve business processes and drive strategic initiatives. Ensure data accuracy and integrity by implementing best practices in data management. Education and Experience: Education: Bachelor’s degree in engineering or related discipline Experience : Minimum 4 to 6 years of professional experience Knowledge and Skills: Good working knowledge and auditing experience of medical device regulations and practices (ISO13485, FDA, QSR, etc.) Fair understanding of QA principles, concepts, industry practices and standards. General knowledge of related technical disciplines Proven experience in digitizing processes and developing innovative solutions. Strong analytical skills with the ability to interpret complex data sets. Proficiency in data visualization tools (e.g., Tableau, Power BI) and statistical software (e.g., Minitab, R, Python). Excellent communication skills to present findings and recommendations effectively. Experience in the medical device industry is a plus. Ability to work independently and collaboratively in a fast-paced environment. Additional Skills (Not essential but will be an advantage): Certified as a ISO13485 Lead Auditor Trained on 21CFR 820 requirements and ISO14971. Required Skills Optional Skills Primary Work Location IND Bengaluru - Technology Campus Additional Locations Work Shift

We are looking for a skilled Power App Developer with 2 to 7 years of experience to join our team in Bengaluru. The ideal candidate will have expertise in developing and implementing Power Apps solutions. Roles and Responsibility Design, develop, and deploy Power Apps solutions to meet business requirements. Collaborate with stakeholders to gather requirements and provide technical guidance on Power Apps capabilities. Develop custom modules and integrations using Power Apps development tools. Troubleshoot and resolve issues related to Power Apps deployment and performance. Provide training and support to end-users on Power Apps usage. Stay updated with the latest trends and technologies in Power Apps development. Job Requirements Proficient in Power Apps development with at least 2 years of experience. Strong understanding of software development life cycles and agile methodologies. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment and communicate effectively with stakeholders. Strong analytical and critical thinking skills. Experience working with IT Services & Consulting industry is preferred.

Position Description: Experienced Lean Six Sigma Manager to lead and implement continuous improvement initiatives across our organization. This role is responsible for driving operational excellence, improving process efficiency, and fostering a culture of continuous improvement through the application of Lean, Six Sigma and Project Management methodologies. Lead Lean Six Sigma projects to improve business processes, reduce waste, and enhance productivity and quality. Identify improvement opportunities including automation opportunities through process mapping, data analysis, and stakeholder feedback. Responsible for implementation of the organization wide initiatives from a continuous improvement perspective Provide training and mentorship to team members on Lean Six Sigma tools and techniques (e.g., DMAIC, Value Stream Mapping, 5S, Kaizen). Manage a portfolio of continuous improvement projects, ensuring timely delivery and achievement of targeted benefits. Partner with cross-functional teams to drive change management and ensure alignment with organizational goals. Handle client facing improvement projects as an external consultant by analyzing existing process, identify opportunities, design and implement improvement strategies, facilitate workshops and trainings, prepare documentation and report to stakeholders Monitor and report on project outcomes, savings, and performance metrics to senior leadership. Facilitate root cause analysis and problem-solving workshops. Maintain and evolve the Lean Six Sigma strategy in line with business needs Essential Qualifications: Graduation in any discipline Proven track record of leading successful Lean Six Sigma projects with quantifiable results. Strong analytical skills with proficiency in tools like Minitab, Excel, or other statistical software. Excellent communication, leadership, and facilitation skills. Experience in change management and stakeholder engagement. Desired Skills Familiarity with ISO standards, quality management systems, or regulatory environments. Project management certification (e.g., PMP) Experience in Client facing consulting projects Technical Qualifications: Lean Six Sigma Black belt certified

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life As a Sr. Packaging Engineer at MEIC, you will collaborate closely with Regulatory and cross-functional teams to support EUMDR remediation activities, including gap assessments, packaging specification updates, and pallet impact assessments to ensure compliance with global regulatory standards. Responsibilities also include documentation management, coordination of Good Manufacturing Practices (GMP), and driving cross-functional alignment on packaging-related remediation deliverables. ESSENTIAL RESPONSIBILITIES: Work independently under limited supervision to design and develop packaging solutions for medical devices including sterile & non-sterile packaging . Work closely with cross-functional teams — including R&D, Manufacturing, Quality, Regulatory, and labelling — to define, develop, and finalize packaging specifications that meet compliance requirements. Execute packaging qualification, verification, validation, and implementation of package solutions in accordance with Industrial standards ( ISO 11607- 1 and ISO 11607 -2 ) and quality system requirements ( EUMDR ). Manage and execute engineering change processes and documentation, including EC routings for packaging specifications, verification and testing protocols, validation plans, and technical waivers related to packaging . Hands-on experience with CAD software like Creo or SolidWorks, and artwork software such as Adobe Illustrator and Corel Draw. Skillful in using Project Management techniques and tools to execute multiple projects and ensure delivery excellence for Quality, cost and time. Experienced in leading and participating in cross-functional project reviews and interactions. Coordinate packaging design, documentation, and process transfers between manufacturing sites to ensure consistency and compliance. Support validation, training, and communication efforts to enable smooth site transfer with minimal disruption. Must-Have: Bachelor’s degree (Packaging Engineering) with minimum of 8 to 12 years of relevant experience, or master’s degree with a minimum of 5 years relevant experience Interpret and draft packaging material qualification and testing documentation in accordance with relevant packaging test standards such as ASTM D4169, ASTM F88, and ASTM F1980 Knowledge of production methods with respect to Packaging industries. Hands on expertise in executing EUMDR remediation , packaging qualification and transfers projects. Proven experience in identify and implement opportunities to optimize packaging designs and materials to reduce costs while maintaining quality and compliance. Ability to prepare written Protocols, Reports, and no-test rationales . Well versed with MS Office tools (Excels, presentations, Word). Collaborate with suppliers and cross-functional teams to evaluate and implement cost-effective packaging solutions. Knowledge of artwork and labelling creation and revisions for product packaging. PLM (Windhchill, Agile) Minitab experience with regression analysis , two-sample t-tests, and equivalence testing. Desired Qualifications: Good documentation and presentation skills. Ability to plan and document projects effectively. Ability to manage multiple ongoing projects by way of good organizational skills. Knowledge of Medical Device packaging Standards (EU MDR,ASTM,ISO) Knowledge of Medical Device packaging/EUMDR Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

As a Senior Applications Engineer at EOS, the world market leader for industrial 3D printing, you will be an integral part of the Additive Minds Applications Team in India. Your role will involve collaborating with international teams from APAC, Germany, and the USA, to drive the successful adoption of additive manufacturing technology in the Indian market. Your primary mission will be focused on process development and optimization, specifically in laser powder bed fusion technology. You will be responsible for adapting and optimizing process products for laser systems in the metal sector, conducting process tests to enhance the properties of Ti64 and Aluminum alloys, and implementing innovative process parameters. Your expertise will be crucial in transferring solutions and ideas into customer applications, supporting development projects through design of experiments, and documenting test results for potential improvements. In addition to process development, you will act as a subject matter expert in cross-functional projects, conduct benchmark builds and demonstrations for customers, and lead customer-driven co-engineering projects. Your role will also involve providing consultancy and thought leadership to customers and prospects, validating business case scenarios, and supporting the efficient ramp-up of Indian customers through strategic collaboration. Furthermore, you will be involved in international collaboration and project management, coordinating with external partners and team members across different regions. You will manage complex project tasks within interdisciplinary teams, facilitate knowledge transfer between global teams, and participate in risk assessment efforts for laser powder bed fusion processes. Your educational background should include a Master's/Doctorate degree in a relevant field such as materials science, metallurgy, or mechanical engineering, along with a minimum of 5 years of experience in additive manufacturing. Proficiency in Design of Experiments (DOE) methods, software skills, and experience with laser powder bed fusion processes are essential technical skills required for this role. To excel in this position, you should possess excellent self-organization skills, strong communication abilities, and demonstrated team spirit. Your project management capabilities, technical expertise, and customer-centric approach will be key to your success in this role. Fluency in English is essential, while German language skills are preferred. Traveling internationally for business purposes and working in multicultural environments are integral parts of this role. In return, EOS offers a dynamic work environment where you can contribute to pioneering solutions in additive manufacturing. You will have access to robust health benefits, competitive compensation packages, professional growth opportunities, and a supportive culture that encourages innovation and collaboration. This role presents a unique opportunity to lead a strategic project that will drive EOS's growth in the Indian market and enhance your expertise in additive manufacturing technology and international business development. If you are ready to be part of a global team that is shaping the future of Responsible Manufacturing, we invite you to apply online. Join us in accelerating the world's transition to Responsible Manufacturing and make a meaningful impact with EOS.,

CX Strategist - JO CX CoE Are you a customer-focused team player and self-starter? Are you a strategic thinker with a passion for CX and take initiative to transform data into meaningful customer impact? About our Team The Global Researcher Support and Customer Experience team focuses on customer experience, transforming customer service into customer success. We take key responsibility for the experience that the Research Community has when interacting with Elsevier as well as their loyalty and enthusiasm to the Elsevier brand. About The Role The CX Strategist is responsible for identifying opportunities to enhance the customer experience, analyzing customer insights, and collaborating with cross-functional teams to develop impactful, customer-centric solutions in Journal Operations. This role will focus on designing and implementing strategies that improve the overall customer journey, ensuring seamless, engaging interactions aligned with business objectives. By combining data analysis with strategic planning, the CX Strategist will drive initiatives that enhance customer satisfaction, loyalty, and advocacy. They translate insights into impactful strategies, optimize customer interactions, and support business growth through improved retention and a customer-first approach. Responsibilities: Customer Insights & Data Analysis Analyze customer data from surveys, feedback, and CRM systems to identify key trends and pain points. Generate actionable insights that guide CX strategy and decision-making. Provide inputs to dashboards and reports to track customer behavior, and identify friction points. Provide data-driven insights to support strategic decisions and continuous improvement. Recommend improvements to customer journey mapping to optimize touchpoints for a seamless customer experience. Continuously review and provide inputs to journey maps based on changing customer needs and feedback. CX Strategy Development & Execution Design and implement CX strategies to enhance customer satisfaction, retention, and loyalty. Align CX initiatives with business goals and ensure cross-functional adoption. Evaluate the effectiveness of strategies through performance metrics and feedback.Monitor and report on CX KPIs like NPS, CSAT, and customer retention regularly. Identify gaps in performance and recommend corrective actions. Propose and implement innovative CX initiatives to enhance customer satisfaction. Stakeholder Collaboration & Communication Serve as a Single Point of Contact for all communications related to CX Analysis and strategy. Work collaboratively and conscientiously, and openly demonstrate a positive and constructive approach to feedback and conflict. Collaborate with Internal and External contacts to align CX efforts across departments. Present CX insights, strategies, and progress to key stakeholders clearly and effectively. Act as a CX advocate within the organization, driving customer-centric culture. Learning and development Stay updated on industry trends and best practices to drive CX strategy and innovation. Regularly research the latest CX trends, tools, and best practices through webinars, courses, and industry reports. Organize internal sessions to share new CX methodologies, tools, or case studies. Act as a mentor, guiding on data analysis, strategy formulation, and customer-centric thinking. Create knowledge bases/playbooks to standardize CX practices across teams. Work closely with cross functional teams to share and learn customer insights that drive strategic decisions. Requirements: Proven track record in delivering CX strategy improvements and programs Strong knowledge of industry best practices in quality control and customer-centric approaches Skilled in advanced data tools: Excel, SQL, Tableau, Power BI, Minitab, Google Analytics, Adobe Analytics Familiar with Lean, Six Sigma, Agile methodologies; Green/Black belt certification preferred Proficient in statistical analysis (hypothesis testing, regression, ANOVA) and CX mapping tools (Miro, Confluence, Lucidchart) Degree educated with 5+ years in publishing or related fields, including 2–5 years in CX, Business Analysis, or Strategy role. Excellent stakeholder management and communication skills with a global, cross-functional mindset; adaptable and collaborative, thriving in dynamic international environments while fostering teamwork and integrating diverse perspectives across regions. Detail-oriented, results-driven, with strong project management and data storytelling abilities. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company. Group Life Insurance: Ensuring financial security for your loved ones. Group Accident Insurance: Extra protection for accidental death and permanent disablement. Flexible Working Arrangement: Achieve a harmonious work-life balance. Employee Assistance Program: Access support for personal and work-related challenges. Medical Screening: Your well-being is a top priority. Modern Family Benefits: Maternity, paternity, and adoption support. Long-Service Awards: Recognizing dedication and commitment. New Baby Gift: Celebrating the joy of parenthood. Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. - We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . 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CX Strategist - JO CX CoE Are you a customer-focused team player and self-starter? Are you a strategic thinker with a passion for CX and take initiative to transform data into meaningful customer impact? About our Team The Global Researcher Support and Customer Experience team focuses on customer experience, transforming customer service into customer success. We take key responsibility for the experience that the Research Community has when interacting with Elsevier as well as their loyalty and enthusiasm to the Elsevier brand. About The Role The CX Strategist is responsible for identifying opportunities to enhance the customer experience, analyzing customer insights, and collaborating with cross-functional teams to develop impactful, customer-centric solutions in Journal Operations. This role will focus on designing and implementing strategies that improve the overall customer journey, ensuring seamless, engaging interactions aligned with business objectives. By combining data analysis with strategic planning, the CX Strategist will drive initiatives that enhance customer satisfaction, loyalty, and advocacy. They translate insights into impactful strategies, optimize customer interactions, and support business growth through improved retention and a customer-first approach. Responsibilities: Customer Insights & Data Analysis Analyze customer data from surveys, feedback, and CRM systems to identify key trends and pain points. Generate actionable insights that guide CX strategy and decision-making. Provide inputs to dashboards and reports to track customer behavior, and identify friction points. Provide data-driven insights to support strategic decisions and continuous improvement. Recommend improvements to customer journey mapping to optimize touchpoints for a seamless customer experience. Continuously review and provide inputs to journey maps based on changing customer needs and feedback. CX Strategy Development & Execution Design and implement CX strategies to enhance customer satisfaction, retention, and loyalty. Align CX initiatives with business goals and ensure cross-functional adoption. Evaluate the effectiveness of strategies through performance metrics and feedback.Monitor and report on CX KPIs like NPS, CSAT, and customer retention regularly. Identify gaps in performance and recommend corrective actions. Propose and implement innovative CX initiatives to enhance customer satisfaction. Stakeholder Collaboration & Communication Serve as a Single Point of Contact for all communications related to CX Analysis and strategy. Work collaboratively and conscientiously, and openly demonstrate a positive and constructive approach to feedback and conflict. Collaborate with Internal and External contacts to align CX efforts across departments. Present CX insights, strategies, and progress to key stakeholders clearly and effectively. Act as a CX advocate within the organization, driving customer-centric culture. Learning and development Stay updated on industry trends and best practices to drive CX strategy and innovation. Regularly research the latest CX trends, tools, and best practices through webinars, courses, and industry reports. Organize internal sessions to share new CX methodologies, tools, or case studies. Act as a mentor, guiding on data analysis, strategy formulation, and customer-centric thinking. Create knowledge bases/playbooks to standardize CX practices across teams. Work closely with cross functional teams to share and learn customer insights that drive strategic decisions. Requirements: Proven track record in delivering CX strategy improvements and programs Strong knowledge of industry best practices in quality control and customer-centric approaches Skilled in advanced data tools: Excel, SQL, Tableau, Power BI, Minitab, Google Analytics, Adobe Analytics Familiar with Lean, Six Sigma, Agile methodologies; Green/Black belt certification preferred Proficient in statistical analysis (hypothesis testing, regression, ANOVA) and CX mapping tools (Miro, Confluence, Lucidchart) Degree educated with 5+ years in publishing or related fields, including 2–5 years in CX, Business Analysis, or Strategy role. Excellent stakeholder management and communication skills with a global, cross-functional mindset; adaptable and collaborative, thriving in dynamic international environments while fostering teamwork and integrating diverse perspectives across regions. Detail-oriented, results-driven, with strong project management and data storytelling abilities. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company. Group Life Insurance: Ensuring financial security for your loved ones. Group Accident Insurance: Extra protection for accidental death and permanent disablement. Flexible Working Arrangement: Achieve a harmonious work-life balance. Employee Assistance Program: Access support for personal and work-related challenges. Medical Screening: Your well-being is a top priority. Modern Family Benefits: Maternity, paternity, and adoption support. Long-Service Awards: Recognizing dedication and commitment. New Baby Gift: Celebrating the joy of parenthood. Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. - We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2024 revenue of approximately $9.4 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com. Competencies Self Leadership People Leadership Results Leadership Thought Leadership TECHNICAL / EXPERTISE Responsibilities Contributing to project planning, budgeting, and overall strategy. Establish and maintain cost control procedures. Liaise with planning, cost, and estimating engineering functions and accounting/administrative functions on cost control matters. Monitors and reports information for master plan roll-ups. Provide commercial input and technical review of tenders and proposals. Ensure that budget forecasts, progress monitoring, cost reporting and corrective action, information systems procedures meet specific projects requirements. Develop project strategy plans based on logical framework approaches. Maintain project timeframes, objectives, and communications. Establish & monitor key performance indicators. Analyzing project data and producing insights to optimize performances. Prepare ad-hoc reports on projects as needed. Qualifications Requirements: Strong understanding of project control methodologies and procedures. Bachelor’s degree in Mechanical, Civil or Chemical Engineering with 3-5 years’ experience in relevant EPC Project Controls function. Hands-on experience on Primavera P6. Strong analytical & critical thinking skills and problem-solving abilities. Exceptional research and reporting skills. Excellent collaborative skills and ability to maintain positive work relationships. Ability to stay up to date with market trends, movement, and innovations. Good communication skills for presenting new ideas and strategies that can improve current planning processes. Having knowledge or working experience on following tools is a bonus – MS Projects, SAP, Minitab, PowerBI and Tableau. Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law. Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

POSITION REPORTS TO: SENIOR MANAGER – PROCESS EXCELLENCE (Master Black Belt) DEPARTMENT: OPERATIONS POSITION LOCATION: VADODARA, INDIA (ON-SITE) BUDGET: 15,00,000 - 17,50,000 PA. Position Summary - The Manager – Process Excellence (Black Belt) role is specifically designed to facilitate process/performance improvement activities and quality scores using Lean Six Sigma methodologies. Black Belts will be working closely with the senior manager on various projects that drive automation, improved processes/quality, standardization, SOPs, and customer satisfaction. Additional duties include leading, coaching, and mentoring Green Belts/Analysts, Process Owners, SMEs etc. in the use of Lean Six Sigma methodology. Serve as a strong resource to the organization on Six Sigma philosophy, theory, and application of tools and tactics by partnering with various stakeholders and leadership team to achieve corporate strategic initiatives. The goal is to reduce operational inefficiencies, Improve overall performance, productivity, and quality. Job Responsibilities- Lead a small team of analysts for various projects. Work closely with senior managers, process owners, SMEs to define the goal for improvement, the defects to be eliminated or improved. Primarily responsible for data collection, performance analysis and measuring progress by sharing metrics of findings. Monitor projects throughout the entire process ensuring timely and successful completion. For dependencies and conflicts, facilitate resolution by prioritizing deliverables and assign resources based on the direction provided by senior manager. Provide regular project updates and present data to the Leadership group. Develop strong working relationships with management, project team and other stakeholders. Build trust and create a clear communication channel to communicate findings and action items. Ensure team members are creating knowledge-based documents and documenting processes. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff. Other duties as assigned. Knowledge, skills & abilities- Bachelor’s degree required; Masters/MBA preferred. Black Belt certification required, external certification from an approved training program preferred; Project Management Professional (PMP) preferred. Self-driven & dynamic leader with 4+ years’ experience with change management, project management, continuous performance improvement and/or data analysis, preferably in service industry. Demonstrated desire to learn new skills and drive changes in a positive spirit of cooperation and collaboration. Solid skills in data collection, aptitude for math and statistical concepts (formal class work in basic statistics preferred). Proficiency in statistical software preferred (e.g. Minitab, SPSS). Proficient with MS Office tools (e.g. Power Point, Excel, Access, Word). Should be able to mentor/lead improvement initiatives independently and collaborate with all requisite stakeholders in accordance with timelines provided. Good experience in leading workshops/sessions on VSM and FMEA type of activities to identify process improvement opportunities. Confident in leading Lean/Six Sigma training sessions independently on a periodic basis. Must have the knack of logical reasoning while identifying high impact process improvement initiatives and take them to closure and ensure continuous improvement by taking E2E ownership. Attention to detail, including listening skills. Demonstrated formal/informal leadership skills with track record of results driven attitude through project management. Outstanding communication skills both verbal and written and ability to interact with and present to C-level executives and board members. Strong proven business acumen with problem solving analytical, and critical thinking skills. Enjoy working in a highly collaborative, fast-paced, and dynamic environment.

Join our Offshore Service Engineering team at Siemens Gamesa and utilize your analytical skills to enhance the performance of wind turbines. You will be responsible for analyzing power generation data, supporting turbine upgrades, and investigating underperformance cases at both turbine and wind farm levels. Working closely with engineers, operations, and customer teams globally, you will provide technical insights and explore market opportunities for aftermarket solutions. Your proficiency in Python and MATLAB will be crucial in creating dynamic Power BI dashboards, automating analytics, and shaping future upgrade strategies. Your inquisitiveness, entrepreneurial spirit, and dedication to continuous improvement will be key in making a significant impact in the global renewable energy sector. Your responsibilities will include leading analytics to optimize energy production from turbines and offshore wind farms, conducting performance testing on upgrade solutions with Python and MATLAB, suggesting new test methods for aftermarket products, analyzing operational data to troubleshoot performance issues, developing automation tools and simulation models, and collaborating with various teams to drive improvements and implement new tools and procedures. We are looking for candidates with a bachelor's degree in Engineering, preferably in Mechanical or Aerodynamics, along with 3-5 years of technical experience in data analysis using Python, MATLAB, and Minitab. Proficiency in automatic control systems, electromechanical systems, and industrial instrumentation/testing is required, as well as knowledge of databases, SCADA systems, controller systems, and industrial communications. Strong skills in Power BI dashboard and data modeling, along with experience in technical support roles within the wind or electromechanical industries, are highly desired. A collaborative, proactive, and persistent approach is essential for success in this role, as you will be working in a multicultural and matrixed environment. As part of the Engineering Performance team, you will collaborate with various departments to deliver actionable analytics and drive innovation to enhance the performance of offshore wind assets. The team values open knowledge sharing, multicultural collaboration, and a shared commitment to enabling the global energy transition. Siemens Gamesa, a part of Siemens Energy, is dedicated to sustainable, reliable, and affordable energy solutions. With a focus on driving the energy transition and providing innovative wind turbine solutions, Siemens Gamesa is committed to making a difference in the energy sector. At Siemens Gamesa, diversity is celebrated, and inclusion is valued. The company promotes a culture of inclusion and creativity, where individuals from diverse backgrounds come together to generate power and energize society. Employees at Siemens Gamesa enjoy benefits such as medical insurance coverage, a family floater cover, meal card options, and tax-saving measures as per company policies. Join our team at Siemens Gamesa and be a part of the energy transformation. More information on careers at Siemens Gamesa can be found at https://www.siemens-energy.com/global/en/home/careers/working-with-us.html.,

Imagine what you could do here. At Apple, innovative ideas quickly become extraordinary products, services, and customer experiences. This is where individual imaginations and experiences gather, leading to great work. Bring passion and dedication to your job, and there's no telling what you could accomplish. The people here at Apple don't just create products - they make the kind of wonder that's revolutionized entire industries. The diversity of those people and their ideas inspire the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. In this highly visible role, you will have the opportunity to make a significant impact on Apple Products and leave a footprint for years to come. We have an opportunity for an accomplished manufacturing design engineer to lead development, and ramp for next generation Apple products. Our Manufacturing Design Engineering team enables the mass creation of impossible products as a partner in the development of Apple's renowned designs. You will be a part of collaborative environment contributing to the creation, evaluation, and implementation of end-to-end manufacturing solutions for Apple products. The Apple Manufacturing Design Engineer (MDE) is accountable for leading the development and implementation of innovative manufacturing processes across Apple's worldwide supply base. You will collaborate closely with cross-functional stakeholders in Quality Engineering, Global Supply Management, Product Design, and Industrial Design in order to ensure our manufacturing solutions meet our product quality, cost, yield, capacity, schedule, and environmental goals. The MDE role is empowered to bring creativity to Apple's manufacturing approach, enabling us to deliver our best work to as many customers as possible. Partner with multi-functional teams to evaluate design and processes at the concept phase. Develop manufacturing technologies, control strategies and manufacturing methods that achieve ambitious specifications at a mass production scale. Develop and implement cutting-edge processes to deliver on cosmetic and dimensional part characteristics. Compile and evaluate data to figure out appropriate limits and variables for process and part specifications. Work with internal and external groups to ensure proper definition of process expectations and that appropriate fixturing techniques are used for the product. Coordinate all Manufacturing Design Engineering functions for a program, serving as project manager to lead efforts at supplier locations. Conduct process optimization DOEs, combining data-driven and hands-on approaches in tandem, to find solutions to complex challenges. Evaluate and communicate yields of new and existing processes. Drive corrective actions multi-functionally with internal and external team members. You may be asked to lead development in one or more of the following areas: - CNC machining, CNC milling and turning process development, perform simulations on Vericut, validate drawings/CAD, cutting tool design and development, fabrication and cutter life evaluation. Scope appropriate CNC equipment to be used, develop CNC fixtures, evaluate fixture design concepts and prototyping, implement touch probing, lead the reduction of cycle time, development of advanced cutters and coatings, high-speed machining implementation, support programming and optimization of all CNC-related activities at contract manufacturers worldwide. Own yield improvement actions and process change decisions based on statistical process control (SPC) data analysis. - Surface Finishing - Develop new processes for blasting, tumbling, polishing, robotics, wet sanding, lapping, plating, anodizing, and PVD in response to cosmetic, functional, and reliability targets. Ensure that quality and yield requirements are met. Minimum Qualifications: - Bachelor's degree in Engineering (Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Industrial Technology, Manufacturing systems engineering, Chemical engineering, or similar). - 10+ years of experience in high-volume mechanical product development, manufacturing engineering, tooling engineering, high-precision fabrication, or similar roles. - Hands-on experience in metal cutting (CNC), Robotics, Polishing, Sandblasting, Lapping, Laser Etching, Laser Welding, Adhesive dispensing and/or Process bring up. - A solid understanding of core principles of fixture and automation design (including the use of design software and FEA for stress/structural analysis), Data Analysis, and Design of Experiments. - Experience in developing process DFMs, and driving corrective actions and failure analysis efforts. - Expert level knowledge of GD&T, Stack up Analysis, NX, Siemens Controls, Mastercam, Vericut, JMP/Minitab. - Willingness and ability to travel domestically up to 75%. Preferred Qualifications: - Master's degree in Engineering or PhD (Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Industrial Technology, Chemical engineering, or similar). - Working knowledge of mechanical quality and reliability concepts, supplier management, and general manufacturing operations. - Project management experience and an understanding of problem-solving tools including design of experiments, root cause analysis, and statistical analytical tools. - Experience in cosmetic parts manufacturing and process control. - Hands-on approach to engineering and problem-solving. - A quick learner who approaches problems flexibly and proactively identifies solutions in the face of challenges. - Experience working with OEMs and Contract Manufacturers. - Innovative and first principles problem-solving approach.,

Bachelor of Engineering from any discipline 1-3 years of maximum experience preferred. Basic costing knowledge and experience in plastics & stampings required. Capability to read GD&T interpret drawings and measure and derive information is advantage Should be fluent in communication - clear and candid communication mandate. Knowledge in advance excel / Minitab / Power Bi critical to job role Exposure to regional and global suppliers an advantage VA/VE, cost negotiation, exposure to Lean / Six-Sigma concepts required Working on cost saving ideas / projects good to have. Bachelor of Engineering from any discipline 1-3 years of maximum experience preferred. Basic costing knowledge and experience in plastics & stampings required. Capability to read GD&T interpret drawings and measure and derive information is advantage Should be fluent in communication - clear and candid communication mandate. Knowledge in advance excel / Minitab / Power Bi critical to job role Exposure to regional and global suppliers an advantage VA/VE, cost negotiation, exposure to Lean / Six-Sigma concepts required Working on cost saving ideas / projects good to have. Strategy Buyer for commodity purchasing in Ford Exterior commodities (plastics and stamping).

Are you a customer-focused team player and self-starter? Are you a strategic thinker with a passion for CX and take initiative to transform data into meaningful customer impact? About Our Team The Global Researcher Support and Customer Experience team focuses on customer experience, transforming customer service into customer success. We take key responsibility for the experience that the Research Community has when interacting with Elsevier as well as their loyalty and enthusiasm to the Elsevier brand. About The Role The CX Strategist is responsible for identifying opportunities to enhance the customer experience, analyzing customer insights, and collaborating with cross-functional teams to develop impactful, customer-centric solutions in Journal Operations. This role will focus on designing and implementing strategies that improve the overall customer journey, ensuring seamless, engaging interactions aligned with business objectives. By combining data analysis with strategic planning, the CX Strategist will drive initiatives that enhance customer satisfaction, loyalty, and advocacy. They translate insights into impactful strategies, optimize customer interactions, and support business growth through improved retention and a customer-first approach. Responsibilities Customer Insights & Data Analysis Analyze customer data from surveys, feedback, and CRM systems to identify key trends and pain points. Generate actionable insights that guide CX strategy and decision-making. Provide inputs to dashboards and reports to track customer behavior, and identify friction points. Provide data-driven insights to support strategic decisions and continuous improvement. Recommend improvements to customer journey mapping to optimize touchpoints for a seamless customer experience. Continuously review and provide inputs to journey maps based on changing customer needs and feedback. CX Strategy Development & Execution Design and implement CX strategies to enhance customer satisfaction, retention, and loyalty. Align CX initiatives with business goals and ensure cross-functional adoption. Evaluate the effectiveness of strategies through performance metrics and feedback.Monitor and report on CX KPIs like NPS, CSAT, and customer retention regularly. Identify gaps in performance and recommend corrective actions. Propose and implement innovative CX initiatives to enhance customer satisfaction. Stakeholder Collaboration & Communication Serve as a Single Point of Contact for all communications related to CX Analysis and strategy. Work collaboratively and conscientiously, and openly demonstrate a positive and constructive approach to feedback and conflict. Collaborate with Internal and External contacts to align CX efforts across departments. Present CX insights, strategies, and progress to key stakeholders clearly and effectively. Act as a CX advocate within the organization, driving customer-centric culture. Learning and development Stay updated on industry trends and best practices to drive CX strategy and innovation. Regularly research the latest CX trends, tools, and best practices through webinars, courses, and industry reports. Organize internal sessions to share new CX methodologies, tools, or case studies. Act as a mentor, guiding on data analysis, strategy formulation, and customer-centric thinking. Create knowledge bases/playbooks to standardize CX practices across teams. Work closely with cross functional teams to share and learn customer insights that drive strategic decisions. Requirements Proven track record in delivering CX strategy improvements and programs Strong knowledge of industry best practices in quality control and customer-centric approaches Skilled in advanced data tools: Excel, SQL, Tableau, Power BI, Minitab, Google Analytics, Adobe Analytics Familiar with Lean, Six Sigma, Agile methodologies; Green/Black belt certification preferred Proficient in statistical analysis (hypothesis testing, regression, ANOVA) and CX mapping tools (Miro, Confluence, Lucidchart) Degree educated with 5+ years in publishing or related fields, including 2–5 years in CX, Business Analysis, or Strategy role. Excellent stakeholder management and communication skills with a global, cross-functional mindset; adaptable and collaborative, thriving in dynamic international environments while fostering teamwork and integrating diverse perspectives across regions. Detail-oriented, results-driven, with strong project management and data storytelling abilities. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for You Benefits We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company. Group Life Insurance: Ensuring financial security for your loved ones. Group Accident Insurance: Extra protection for accidental death and permanent disablement. Flexible Working Arrangement: Achieve a harmonious work-life balance. Employee Assistance Program: Access support for personal and work-related challenges. Medical Screening: Your well-being is a top priority. Modern Family Benefits: Maternity, paternity, and adoption support. Long-Service Awards: Recognizing dedication and commitment. New Baby Gift: Celebrating the joy of parenthood. Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About The Business A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life As a Sr. Packaging Engineer at MEIC, you will collaborate closely with Regulatory and cross-functional teams to support EUMDR remediation activities, including gap assessments, packaging specification updates, and pallet impact assessments to ensure compliance with global regulatory standards. Responsibilities also include documentation management, coordination of Good Manufacturing Practices (GMP), and driving cross-functional alignment on packaging-related remediation deliverables. ESSENTIAL RESPONSIBILITIES: Work independently under limited supervision to design and develop packaging solutions for medical devices including sterile & non-sterile packaging. Work closely with cross-functional teams — including R&D, Manufacturing, Quality, Regulatory, and labelling — to define, develop, and finalize packaging specifications that meet compliance requirements. Execute packaging qualification, verification, validation, and implementation of package solutions in accordance with Industrial standards (ISO 11607- 1 and ISO 11607 -2) and quality system requirements (EUMDR). Manage and execute engineering change processes and documentation, including EC routings for packaging specifications, verification and testing protocols, validation plans, and technical waivers related to packaging. Hands-on experience with CAD software like Creo or SolidWorks, and artwork software such as Adobe Illustrator and Corel Draw. Skillful in using Project Management techniques and tools to execute multiple projects and ensure delivery excellence for Quality, cost and time. Experienced in leading and participating in cross-functional project reviews and interactions. Coordinate packaging design, documentation, and process transfers between manufacturing sites to ensure consistency and compliance. Support validation, training, and communication efforts to enable smooth site transfer with minimal disruption. Must-Have: Bachelor’s degree (Packaging Engineering) with minimum of 8 to 12 years of relevant experience, or master’s degree with a minimum of 5 years relevant experience Interpret and draft packaging material qualification and testing documentation in accordance with relevant packaging test standards such as ASTM D4169, ASTM F88, and ASTM F1980 Knowledge of production methods with respect to Packaging industries. Hands on expertise in executing EUMDR remediation, packaging qualification and transfers projects. Proven experience in identify and implement opportunities to optimize packaging designs and materials to reduce costs while maintaining quality and compliance. Ability to prepare written Protocols, Reports, and no-test rationales. Well versed with MS Office tools (Excels, presentations, Word). Collaborate with suppliers and cross-functional teams to evaluate and implement cost-effective packaging solutions. Knowledge of artwork and labelling creation and revisions for product packaging. PLM (Windhchill, Agile) Minitab experience with regression analysis, two-sample t-tests, and equivalence testing. Desired Qualifications: Good documentation and presentation skills. Ability to plan and document projects effectively. Ability to manage multiple ongoing projects by way of good organizational skills. Knowledge of Medical Device packaging Standards (EU MDR,ASTM,ISO) Knowledge of Medical Device packaging/EUMDR Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here

About Company ENNOVI, a Mobility Electrification Solutions Partner, is a world leader in designing and manufacturing customized interconnect and high-precision system solutions for electric vehicles. The company is fully dedicated to the mobility market with the agility to act at speed in realizing EV OEMs’ needs, from product, process, and manufacturing, on a global level. ENNOVI is accelerating EV market customers’ ideas and requirements through end-to-end competencies in battery systems, power, and signal interconnect needs. Headquartered in Singapore, ENNOVI has more than 8,000 employees across 15 locations globally, where all its activities are socially responsible, with minimal environmental impact. ENNOVI. Electrify faster. Learn more at www.ennovi.com. Ennovi is an equal opportunity employer in conformance with all applicable laws and regulations to individuals who are qualified to perform job requirements. The Company administers its personnel policies, programs, and practices in a non-discriminatory manner in all aspects of the employment relationship, including recruitment, hiring, work assignment, promotion, transfer, termination, wage and salary administration, and selection for training. Why Join Us At Ennovi, we envision a future of electrification and innovation and strive to create an inspiring workplace where our employees are integral to shaping that future. We offer a dynamic, collaborative and inclusive culture that encourages continuous learning, professional growth, and a sense of purpose. As a part of the Ennovi family, employees experience the excitement of being at the forefront of cutting-edge technologies and contributing to a sustainable future. Our commitment to the transformation is epitomized by our five pillars: Speed, Innovation, Best Talent, Global Reach, and Sustainability. This entails navigating exponential market changes through agile structures, fostering innovation across all aspects of our business, strategically expanding our global footprint, championing sustainability initiatives, and nurturing a winning team. Privacy Policy By applying to this job posting, you agree with and acknowledge our privacy policy. Job Summary The Project Quality Engineer ensures that products and processes meet established quality standards, customer requirements, and regulatory guidelines. This role involves collaborating with cross-functional teams to implement quality control plans, audits, handle customer complaints, and drive continuous improvement initiatives throughout the project lifecycle. Key Responsibilities 1. Quality Planning & Compliance APQP for new project. Including customer product spec review and summary, internal measurement equipment capability review. Develop and implement Quality Control Plans (QCP) for projects process control. Prepare MSOP, package method summary for customer review. Review with technical/production department of inspection method and gauge development requirement. 2. Process & Product Quality Control Involved in product and process design review and follow actions. Follow the quality performance of new products and make alert to team once find quality risk and carry out corrective action with team. Prepare and update inspection instruction, make plan test plan timeline for production. Inspection report review of new project and make approval decision for qualification. Prepare samples and FAI/Cpk report for customer review and approval. If required, PPAP & MSA and correlation reports are needed. Do quality training to process quality team of new project and products. 3. Customer complaints handling Handle customer complaints analysis and corrective action carried out. Prepare FACA reports to customers according to customer requirements. Follow up the corrective actions implemented. 4. Customer Audit Handling customer new project audit, summary findings and follow corrective actions. Handling customer annual audit with internal team. Handling product audit and process audit. 5. Improve project quality control According to company requirements and project team suggestions, improve project quality control process and method and report to quality manager. Summary lesson learns from APQP & process control & customer and share to internal team. 6. Continues Improvement Improve the procedure and method of project quality control. Propose reasonable suggestions for work and assist implementation of team improvement. Drive Lean initiatives (e.g., Kaizen, PDCA) to reduce waste and improve efficiency. Daily work Finish APQP according to new project plan. Follow up new project progress of internal production and from external customer. Prepare and update quality standard documents according to project and process requirement. Quality issue analysis of project part and follow up corrective action and dealing with customer complaints and RMA. Visit customer for quality review if necessary and share information to internal project team. Weekly work Inspection report and record review to check if there is any mistake or omission, follow up corrective actions. Carry out quality review to process and follow up corrective actions. Summary customer returns and sends them to process workshop for improvement. Weekly summary of quality works and review with internal team of project quality and customer feedback. Monthly work Summary of quality issue from APQP and new part qualification and do analysis. Handle quality corrective action with internal team and follow up to close it. Monthly quality report preparing and new project quality performance summary. Annual Work Annual quality report prepared. Quality goal planning for next year. Personal annual work summary and action plan for next year. Qualifications & Skills BE in mechanical/industrial engineering, Quality Management, or related field. 3+ years in quality engineering, preferably in manufacturing/telecom/ automotive. Hands-on experience with APQP, FMEA, Control Plans, MSA, PDCA, and GD&T. Familiarity with quality tools (Minitab, SAP QM, measurement device). If have experience with customers dealing with will be preferable. Good English communication skills and the ability to independently communicate with clients. Mechanical drawing/CAD/3D projector, and other office software and devices. Performance Metrics On-time delivery of PPAP/FAI submissions. Customer complaints dealing with, RPPM. Audit findings and closure rate. Comply with rules and regulations of company. Additional Information Be based in India, and be required to go on business trips to China or other countries as required.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. The candidate should have experience in managing Quality / Process Excellence initiatives for large engagements. They must have led/driven Six Sigma and Lean projects and possess the leadership ability to implement Six Sigma projects directed by Master Black Belts (MBB). Comfortable with managing and driving complex process changes, the candidate should have worked in cross-functional teams and demonstrated the ability to drive change in the process. Regular communication is essential to report to both Lean Six Sigma and other improvement initiatives at the Project / Engagement level for better engagement. The ideal candidate should have valid LSS GB (Lean Six Sigma Green Belt) and LSS BB (Lean Six Sigma Black Belt) certificates with good exposure in LSS DMAIC Project implementation. They should have a good business insight and be well-versed with all key IT business requirements. Effective communication skills are crucial to succeed in roles as Six Sigma leaders, mentors, coaches, and trainers. The ability to speak the language of the C-suite and the project floor equally well, along with good problem-solving and presentation skills, is necessary. Knowledge of advanced statistical tools like Minitab tool, JMP, etc., for doing DOE, AVOVA, simulation, etc., and understanding of basic and advanced statistical techniques in Minitab tools is required. Additionally, being an LSS Trainer (@YB, GB level) is preferred. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. With a strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. The Group reported 2023 global revenues of 22.5 billion.,

Simpleenergy specializes in the manufacture of smart electric two-wheelers. We are a team of 300+ engineers coming together to make smart, supercharging, and affordable two-wheelers. The company was founded in 2019 and is based in Bangalore, India. Our mission is to build the future of mobility that is electric and connected. We at Simple energy are working towards accelerating by making them more accessible, affordable, secure and comfortable and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. You will be working as an Engineer / Sr Engineer- SQA at Simpleenergy, located in Krishnagiri, Hosur. As a highly motivated Supplier Quality Engineer (SQE) specializing in mechanical parts, your primary responsibility will be to manage and improve supplier performance to ensure the quality of purchased mechanical components. You will collaborate cross-functionally with procurement, engineering, and manufacturing teams to develop suppliers and ensure that components meet required specifications and industry standards, particularly in Casting forging, machining + Prop. parts. To be successful in this role, you are expected to: - Develop, implement, and maintain supplier quality assurance procedures and standards for mechanical parts. - Conduct supplier audits (initial, process, product, and system) as well as capability assessments. - Collaborate with suppliers on PPAP, AOI, DVP / PVP, and APQP submissions and evaluations. - Review drawings, GD&T, and material specifications for manufacturability and quality compliance. - Provide technical guidance to suppliers on casting, forging, and machining processes. - Drive root cause analysis and corrective action implementation for supplier-related quality issues using methodologies such as 8D, 5Why, Fishbone, etc. - Monitor supplier performance using KPIs and implement improvement plans as needed. - Ensure compliance with industry standards such as ISO 9001, IATF 16949, or AS9100. - Interface with engineering, procurement, and manufacturing teams to efficiently resolve quality issues. The ideal candidate for this role should possess skills in: - In-depth knowledge of manufacturing processes like CNC machining, casting, welding, and forming. - Strong understanding of GD&T, drawing interpretation, and metrology. - Experience with PPAP, APQP, FMEA, and control plans. - Proficiency in quality tools such as 8D, DMAIC, SPC, MSA. - Familiarity with ERP systems and quality management software. - Excellent communication, negotiation, and problem-solving skills. Additionally, exposure to software/tools/systems like Minitab, Excel, PowerPoint, JIRA, and SAP will be beneficial for this position.,

Job Description Bachelor of Engineering from any discipline 1-3 years of maximum experience preferred. Basic costing knowledge and experience in plastics & stampings required. Capability to read GD&T interpret drawings and measure and derive information is advantage Should be fluent in communication - clear and candid communication mandate. Knowledge in advance excel / Minitab / Power Bi critical to job role Exposure to regional and global suppliers an advantage VA/VE, cost negotiation, exposure to Lean / Six-Sigma concepts required Working on cost saving ideas / projects good to have. Responsibilities Strategy Buyer for commodity purchasing in Ford Exterior commodities (plastics and stamping). Qualifications Bachelor of Engineering from any discipline 1-3 years of maximum experience preferred. Basic costing knowledge and experience in plastics & stampings required. Capability to read GD&T interpret drawings and measure and derive information is advantage Should be fluent in communication - clear and candid communication mandate. Knowledge in advance excel / Minitab / Power Bi critical to job role Exposure to regional and global suppliers an advantage VA/VE, cost negotiation, exposure to Lean / Six-Sigma concepts required Working on cost saving ideas / projects good to have.

Job Requirements We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then were eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills: Job Summary: - Develop and update Process Flow Diagrams (PFDs) that reflect actual and planned manufacturing processes for mechanical aerospace components. - Lead and facilitate PFMEA sessions with cross-functional teams to proactively identify and mitigate potential risks. - Establish and maintain comprehensive Control Plans aligned with PFMEA and PFD, ensuring robust in-process and final product quality controls. - Conduct and document Manufacturing Process Reviews (MPRs) to assess readiness, capability, and compliance of processes for new or modified products. - Ensure all quality planning and documentation is compliant with AS9100D and customer-specific aerospace standards. - Perform First Article Inspections (FAI) in accordance with AS9102C requirements, ensuring proper documentation and traceability. - Complete all applicable PPAP elements in alignment with the Quality Plan and customer requirements. - Maintain accurate quality records and support traceability throughout the product lifecycle. - Collaborate with design, manufacturing, and supplier teams to drive root cause analysis and implementation of effective corrective and preventive actions. Work Experience Required Qualifications: - Bachelordegree in Mechanical, Industrial, or related Engineering discipline. - Minimum of 5 years experience in a quality engineering role within the aerospace or defense industry (mechanical focus preferred). - Proven ability to independently develop and manage PFDs, PFMEA, Control Plans, MPRs, and FAIs. - Strong knowledge of AS9100D, ISO 9001, and customer-specific aerospace quality requirements. - Familiarity with APQP, PPAP, SPC, and MSA tools as applied in aerospace manufacturing environments. - Proficiency in quality software tools (e.g., IQ-FMEA, Minitab, SAP, QAD) and Microsoft Office Suite. - Excellent verbal and written communication skills, with strong documentation and reporting capabilities.

A Day in the Life Collaborating with cross-functional teams to develop comprehensive product risk management files, including the risk management plan, Hazard Analysis, DFMEA, and risk management report, adhering to ISO 14971 standards. Responsible for maintaining highest standards of product reliability and patient well-being through gather and analyze data, write reports, and communicate with regulatory agencies on ensuring product safety. Responsibilities may include the following and other duties may be assigned: Capability to conduct thorough reviews of new and modified product design documentation, assessing quality characteristics such as manufacturability, serviceability, testability, reliability, and compliance with product requirements. Subject matter expert in risk management for designated medical device products or platforms. Ensuring compliance with FDA Quality System Regulations, EU MDR, ISO 13485, ISO 14971, IEC 60601, and other relevant industry standards during product development and changes. Reviewing Design History Files and Technical Files to ensure alignment with applicable requirements. Collaborate with cross-functional teams to gather and analyze data related to the performance and safety of medical devices and independently develop Periodic safety update plan and reports. Partner with regulatory affairs and medical experts to ensure accurate and timely submission of PSURs to regulatory authorities. Continuously monitor and stay updated with evolving safety regulations and guidelines to ensure PSUR compliance. Familiar with Literature review, PMCF, IMDRF coding, CAPA and NCMR. Hands on experience in signal evaluation trending and reports, preliminary code reviews for the product complaints on periodic basis. Delivering presentations on project status and issues to the QA organization and providing training to other departments on relevant procedures and policies. Participating in audits and demonstrating the ability to effectively contribute as a team player in various roles, including contributor, subject matter expert, leader, and facilitator. Provide Quality support to facilitate resolution of product complaints and/or safety issues Previous experience working in a cross-functional team environment. Familiar with statistical software tools (Minitab) Develop templates and trainings based on the quality system regulations, applicable standards and guidance. Independently review all deliverables to ensure compliance with development process and the standard. Demonstrates ability to effectively play multiple roles on a cross-functional team including contributor, subject matter expert, leader, facilitator. Hands-on experience on complaints analyis, Post market surveillance, Design Controls for Medical Devices. Required Knowledge and Experience B E or B. Tech in Mechanical/Biomedical Engineering Minimum 4-6 years of quality engineering experience or equivalence and overall 6-8 years of experience. Familiar with ISO 9001, ISO 13485, ISO 14971, IEC 60601, 21 CFR part 820, 21 CFR part 11, EUMDR and product specific industry standards. Working knowledge of and auditing experience to the FDA Quality System Regulation, ISO 13485, and the Medical Device Directive. Good verbal and written communication skills Understanding of post-market surveillance processes and adverse event reporting. Knowledge of risk management principles and hazard analysis in the context of medical devices. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95, 000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here