Manager - Production and Quality (Tableware & Dinnerware)

Role Summary:

Production, Sourcing, and Quality Control

Key Responsibilities:

Sourcing & Vendor Development:

• Identify, evaluate, and onboard manufacturing partners across India and overseas.
• Source sustainable, ethically produced materials that align with the brand’s philosophy and product requirements.
• Negotiate costings, lead times, and MOQs while preserving artisanal integrity and design intent.

Production Oversight:

• Manage end-to-end production processes including packaging till delivery for the tableware including ceramics, stoneware, fine china, glassware, and metalware, porcelain.
• Develop and maintain detailed production calendars, ensuring timely delivery of seasonal and capsule collections.
• Collaborate closely with in-house design and product teams to translate prototypes into high-quality, scalable production.

Quality Control & Assurance:

• Define and implement strict QC standards at each stage — raw material sourcing, sampling, bulk production, and post-production.
• Regularly visit vendor facilities to oversee quality checks, troubleshoot production issues, and ensure compliance with brand standards.
• Ensure products meet aesthetic, functional, and durability benchmarks expected in a luxury offering.

Cross-functional Collaboration:

• Work closely with design, manufacturing teams to ensure alignment across timelines and quality expectations.
• Liaise with logistics and inventory teams to ensure smooth flow of goods and timely market availability.
• Provide regular updates to leadership on vendor performance, production challenges, and quality benchmarks.

Qualifications & Skills:

• 8 years of experience in production, sourcing, and quality management — preferably in luxury homeware, ceramics, or artisanal crafts.
• Deep understanding of materials and processes used in tableware and serveware — including ceramic firing, glazing, hand painting, and metal finishing.
• Strong network of artisan and manufacturing partners across India; exposure to international sourcing is a plus.
• Exceptional attention to detail and quality standards, with a passion for heritage crafts and contemporary design.
• Strong negotiation, communication, and vendor management skills.
• Proficiency in MS Office, production planning tools, and ERP systems.

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