Management Representative (MR)

ISO System Implementation & Maintenance

Oversee the establishment, documentation, implementation, and maintenance of ISO 9001 and ISO 14001 systems.Coordinate internal audits, external audits (certification and surveillance), and ensure timely closure of NCs.

SEDEX/SMETA Compliance

Lead preparation for SEDEX/SMETA audits, ensure compliance with labor, health & safety, environment, and business ethics standards.Work with HR and production to ensure all worker welfare and ethical practices are maintained.

Quality & Environmental Management

Ensure processes needed for the Quality and Environmental Management Systems are established, implemented, and maintained.Monitor quality performance, product recalls, complaints, and ensure CAPAs are implemented.

Training & Awareness

Organize training programs related to ISO and SEDEX for employees at all levels.

Promote Awareness Of Customer Requirements And Environmental Responsibilities.

Documentation Control

Manage IMS documentation including manuals, SOPs, work instructions, and records.Ensure up-to-date control and accessibility of all critical documents.

Regulatory & Customer Compliance

Stay up-to-date with applicable legal and regulatory requirements.Coordinate customer compliance documentation, ethical sourcing questionnaires, etc.

Management Reviews & Reporting

Plan and conduct Management Review Meetings (MRMs).Report to top management on IMS performance and improvement opportunities