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1.0 - 6.0 years

8 - 10 Lacs

Bengaluru

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Description Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries. Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future! About the role To give our customers the best experience and quick resolution. What you will do Enphase support teams work 24*7 and 365 days a year Candidates will be required to make Outbound calls and set up appointments with Enphase End User Customer for support technician to visit the user s premises Coordinating with Enphase Field Service Technician to schedule site visits. Assisting other team-members with troubleshooting and/or administrative tasks as needed Candidate may also be required to answer inbound Emails / Chats / Phone calls Enphase customers during assigned hours Candidates must be open to work on weekends and night shifts Documenting all activity in a central CRM/Help Desk software platform Following departmental conventions and procedures Participating in ongoing training/education of industry standards and Enphase product-specific information Professionally represent Enphase via all communications mediums Abiding by all company policies and standards of conduct contained in the Enphase Energy employee-manual Performing other duties as assigned Conducting remote troubleshooting of Enphase products Troubleshooting, approving, and executing warranty claims Providing pre-sales information about Enphase products Assisting with the activation of new Enphase sites as needed Who you are and what you bring Should be a Graduate - B.E/B.Tech/BCA/MCA/BSC or MSC in Computer Applications German C1 Should have a minimum of 1 year experience supporting customers in Tech Support or Customer Support role. Freshers will not be considered for the role Good Interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers, and managers Strong verbal and written communications skills Computer literate (PC skills essential, Mac OS desirable) General understanding electrical concepts, AC & DC circuits, electrical or electronics background would be highly desirable Exposure to solar/PV-related environments will be beneficial

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5.0 - 10.0 years

9 - 13 Lacs

Kolkata, Mumbai, New Delhi

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Allianz is seeking a Cyber Security Specialist to join the Security Operations team The specialist will serve on the front lines of Allianz\u2019s Security team and will lead and support security investigations across the company\u2019s global infrastructure as well as respond to escalations from different entities The specialist will leverage an armory of tools to investigate and respond to both external and internal security threats Utilizing Allianz tooling, you will monitor security events in real-time, assess external and internal threats, and provide accurate and timely response You will collaborate closely with multiple product team within the Tribe, with a diverse set of skills to tackle the array of security challenges that we encounter Security Specialist, Incident Response Responsibilities includes Lead security incident response in a cross-functional environment and drive incident resolution Lead and develop Incident Response initiatives that improve Allianz capabilities to effectively respond and remediate security incidents Perform digital forensic investigations and analysis of a wide variety of assets including endpoints Perform log analysis from a variety of sources to identify potential threats Build automation for response and remediation of malicious activity Write complex search queries in the EDR as well as SIEM tools for hunting the adversaries Works on SOAR cases, automation, workflow & Playbooks Integrating and working on Identity solutions Developing SIEM use cases for new detections specifically on identity use cases Minimum Qualifications 5-10 years of experience in Security Incident Response, Investigations Working experience in Microsoft On-prem and Entra ID solutions Good knowledge in Active Directories and Tier 0 concepts Very good knowledge of operating systems, processes, registries, file systems, and memory structures and experience in host and memory forensics (including live response) on Windows, macOS and Linux Experience investigating and responding to both external and insider threats Experience with attacker tactics, techniques, and procedures (MITRE ATT&CK) Experience analyzing network and host-based security events Your benefits We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl up to 25 days per year working from abroa We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teachAbout Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry We oversee the full digitalization spectrum \u2013 from one of the industry\u2019s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment We are interested in your strengths and experience We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life

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3.0 - 7.0 years

7 - 11 Lacs

Kollam

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?Job Description ?We are seeking an Android/iOS Platform Developer to work on system-level components, frameworks, SDKs, or kernel/driver development for Android (AOSP) or iOS/macOS. ?Key Responsibilities ?Develop, debug, and optimize low-level platform components for Android (AOSP) or iOS/macOS. ?Work on system services, HAL (Hardware Abstraction Layer), drivers, or kernel modules. ?Customize and extend Android frameworks (e. g. , Binder, ART runtime, SurfaceFlinger) or iOS Darwin/XNU components. ?Improve performance, power efficiency, and security of the mobile platform. Integrate and test new hardware support (sensors, cameras, connectivity stacks). ?Debug system crashes, stability issues, and memory leaks using tools like ADB, LLDB, systrace, or kernel logs. ?Contribute to AOSP (Android Open Source Project) or Apple s open-source Darwin components (if applicable). ?Write native code (C/C++/Rust) and occasionally Java/Kotlin (Android) or Swift/Objective-C (iOS) for framework layers. ?Collaborate with hardware vendors (SoC manufacturers, OEMs) to ensure compatibility. Maintain and improve build ?systems (Soong, Bazel, Makefiles for AOSP; Xcode/LLVM for iOS). ?Job Category ?Project

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3.0 - 5.0 years

20 - 25 Lacs

Bengaluru

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3-5 years "Installation of computer client (incl. data backup if required). SCCM based Windows 10 distribution. Only focus on client computer side, no need to work on SCCM. iPhone/Smart Device Setup. Azure / Intune based MDM client device setup. Company-wide town hall, webcast, and events IT support. Microsoft Teams as meeting application. Mac Book support, IOS+ Office 365. ITIL process." 35-40K Graduate/Diploma What is the blue screen of death (BSOD) What steps do you normally follow to solve a technical problem What is domain What is difference between Safe mode and Normal mode What is Bit locker WHat is no post no boot What is difference between Window Reset and Recovery How to connect Printer Wirelessly A user reports frequent BSOD (Blue Screen of Death) errors on their Windows 10 computer. How would you troubleshoot and resolve this issue Describe the steps you would take to upgrade a Windows 7 computer to Windows 10 in an enterprise environment. How do you configure and troubleshoot group policies on a Windows Server Explain the process of setting up a network printer on a Windows server and deploying it to multiple client computers. How do you replace a hard drive in a laptop, ensuring data integrity and system functionality Describe your experience with diagnosing and replacing faulty RAM modules in desktop computers. "How do you deploy software updates across multiple computers in an organization using WSUS (Windows Server Update Services) Explain the process of creating and deploying software packages using SCCM (System Center" "How do you secure a Windows computer against common cybersecurity threats (e.g., malware, phishing) What measures would you implement to ensure compliance with data protection regulations (e.g., GDPR, HIPAA) in an IT support context" "Describe your approach to implementing and testing backup solutions for both Windows and macOS environments. How would you recover a server from a backup in the event of a hardware failure" "How do you document your troubleshooting steps and resolutions for future reference and knowledge sharing Can you provide an example of a process improvement initiative you led to enhance desktop support efficiency or user experience"

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1.0 - 4.0 years

2 - 4 Lacs

Chennai

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Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Configure LAN, WAN, VPN and Outlook configurations for seamless connectivity. Perform root cause analysis (RCA) to resolve complex technical problems. Collaborate with team members to ensure timely resolution of customer queries. Maintain accurate records of all incidents and actions taken during support calls. Desired Candidate Profile 1-4 years of experience in desktop support or related field. Strong knowledge of Microsoft operating systems, CCNA certification preferred. Proficiency in Linux operating systems, Mac OS, PC components, cyber security best practices. Excellent communication skills with ability to work independently as well as part of a team.

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8.0 - 13.0 years

10 - 15 Lacs

Bengaluru

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Experience with supporting various Windows Endpoint OS such as Windows 10, Windows 11 Skilled in Application Packaging using tools such as Flexera AdminStudio Develop, test and maintain software packages for distribution to user desktops, troubleshooting and resolving issues as they arise. Identify and determine the best packaging method for each software Ability to support various App Package types (MSI, MST, MSIX, App-V, Script Wrappers) Create Application Packages using tools such as Flexera AdminStudio Advanced knowledge in Application packaging and deployment for macOS (MacBook) using tools such JAMF Pro App Re-packaging / Package capture and configurations Configure packages to ensure adherence to industry best practices and quality standards Handle Peer review Application packages Handle complex packages with configurations including but not limited to ODBC connections, Custom Actions, etc, Handle version upgrades and dependencies Create App Install/Uninstall scripts (VBS, CMD, PowerShell) Create documentations Experience with supporting various Windows Endpoint OS such as Windows 10 Advanced knowledge of JAMF Pro management platform Advanced knowledge of macOS OS and Apple hardware Proficient in one or more modern scripting languages (Ex: Bash, Shell, PowerShell) Ability to work in team in diverse/multiple stakeholder environment distributed globally Good Analytical skills Open to work in shifts Mandatory Skills* Application Packaging Tools: Flexera AdminStudio, JAMF, Orca, Scripting (VBS, CMD, PowerShell, Bash, Shell) Good to Have Skills App-V, MSIX, SCCM, Wise Packaging Studio, GPO, App-OS Compatibility Testing

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1.0 - 3.0 years

4 - 8 Lacs

Bengaluru

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We are looking to hire a talented iOS developer to design, build, and maintain the next generation of iOS applications and some SDKs which include a UI library. Your primary focus will be handling the development, build and release of the projects end-to-end. Your duties may include collaborating with the design team for new application features, identifying and fixing application bottlenecks, maintaining the core code, and updating applications published on the App Store. You should have a strong working knowledge of iOS Frameworks, be proficient in Swift and SwiftUI, and be able to work as part of a team.Key Responsibilities Designing and building a UI component library for SwiftUI on iOS Creating iOS frameworks and libraries/SDKs Publishing the libraries as Cocoapods and SPM packages for private distribution. Collaborating with the design team to define requirements of UI libraries and apps. Ensuring quality and performance of the application to specifications. Proactively identifying potential problems and resolving technical bottlenecks. Guiding other team members in case of technical blockers. Developing generic customizable UI components that adhere to a design system. Publishing iOS / macOS apps on the App Store. Maintaining the code quality and proactively suggesting improvements. Required Skills and Qualifications bachelors degree in computer science or software engineering. 4+ years of experience in iOS. Proficient in Swift, Cocoa Touch and SwiftUI. Experience with creating generic UI components. Proficient in SwiftUI layout system. Deep understanding of state management with ObservableObject, ObservedObject and State in SwiftUI. Experience with the Combine framework is a plus. Knowledge of creating libraries, Cocoapods packages and SPM packages is required. Knowledge of Apple s design principles and application interface guidelines. Proficient in code versioning tools like Git. Excellent problem-solving skills. Good understanding of software architecture patterns

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5.0 - 8.0 years

7 - 10 Lacs

Hyderabad

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Thorough knowledge of MEM, Intune Infrastructure, and Co management Advanced understanding of patch management, OS deployment, application deployment, client/server maintenance, troubleshooting, and reporting Knowledgeable about Windows 11 servicing and mass rollout/migration of end user technologies Expertise in managing task sequences, OS images, and monitoring updates via ADR, Update Groups, and Deployment packages Proficient in designing and planning app deployments and patch rollouts, including in house and store apps for iOS, Android, macOS, and Windows. Expert on mobility infrastructure and device compliance policies Strong skills in documenting project plans, test plans, user communications, and standards Ability to create custom inventory and manage hardware/software asset reporting. Proven analytical and problem solving skills Knowledge of packaging, re packaging, and application customization using Admin Studio and MS App V Adept at PowerShell scripting for various operations Flexibility with working shifts and collaborating with offshore/onshore teams Capable of deploying/Upgrading Windows 11 management features and creating reports via MEM Wizard or SQL queries Able to provide EUC Level support for MDM infrastructure and training for help desks Knowledge of packaging, re packaging, and application customization using Admin Studio and MS App V would be an added advantage Good verbal (English) and written communication skills, including presenting to management

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5.0 - 10.0 years

25 - 30 Lacs

Bengaluru

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As part of the Display software test team, you will be responsible for taking the existing implementation of the algorithm in C++ and writing unit tests using XCTest in Xcode Additionally, you will write smoke and regression tests using your knowledge of Lua and Python You will collaborate closely with algorithm developers to identify parts of the code that require stress testing and apply various methodologies, such as performance testing, integration testing, and fuzz testing Furthermore, you will leverage machine learning and LLMs to automatically generate tests for complex parts of the algorithms, ensuring robust coverage based on analysis - bachelors or Masters degree in Computer Science or equivalent industry experience- Collaborate with algorithm developers to support the implementation of new tests - Set up automated testing for continuous integration using the existing internal infrastructure - Host and migrate algorithm pipelines on the continuous integration platform - Debug build failures in CI/CT - Add new features to the test framework to handle new use cases - Maintain the Jenkins server and nodes bachelors or Masters degree in Computer Science or equivalent industry experience 5+ years of professional software development experience. Strong command of C/C++ and an object-oriented language. Experience with whitebox testing. Experience with Xcode and MacOS. Experience with Lua and Python development. Knowledge of image processing and algorithm design. Understanding of DSP. Preferred Qualifications Experience with Jenkins. Experience with performance analysis, stress tests, and scalability assessments. Experience with telemetry, critical metrics, and data-driven decision-making. Experience crafting tests with complex systems and quickly evolving test environments. Experience with DevOps (CI, CD, automation strategies, etc). Experience with machine learning and LLMs.

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8.0 - 10.0 years

25 - 30 Lacs

Bengaluru

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Total Yrs. of Experience 8 10 Years Relevant Yrs. of experience 8+ years of experience Detailed JD (Roles and Responsibilities) JAMF Administrator Support including Server Management and Upgrades., Very good at handling clients, has the experience of working in large engagements, very good in ITIL processes of service management. Deep understanding of MacOS Ventura, Excellent analytical and troubleshooting skills Creation, Support, Implementation, and distribution of Mac OSX Image. Knowledge in Packaging for Mac using BASH Script, Shell Script Pearl Script & JAMF Admin Tools. Hardware & Platform Independent Images using Mac Technology. JAMF Policy & Configuration Profile Creation, Support & Implementation for Mac Imaging. JAMF PPPC Utility ( Privacy Preferences Policy Control (PPPC). Replication of Distribution Points/SMB Shares. Running Reports using Custom Queries, Should have advanced understanding of Policy Management and Policy creation. Developed Custom Mac policies as per the clients requirement. Recommend driver management best practices. ITSM process and tools knowledge (service now) Incident Management, Tracking & Solution for any issues related to the Engineered Solution. Designing & Implementing Enterprise Solutions for Enterprise Customers with Server Support. Provide recommendations for automation and modern endpoint management approaches. Mac OSX vulnerability management (Patch Management) Automatic DEP Enrolment Profile via Script. New / Upgrade / Update OS - Beta / Developer OS Testing. Application Deployment / Application Patches & Met Compliance. Comfortable working in rotation US shifts JAMF 100/200 certified Mandatory skills JAMF, MAC OS

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2.0 - 4.0 years

11 - 16 Lacs

Mumbai

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CrowdStrike Falcon EDR, XDR, Identity Protection, Next Gen AV, File Integrity and Monitoring, Host management across various platforms, SLA management, MIS Reporting, Weekly Operational Cadence across functional teams, Basic understanding of Windows, Linux, MacOS, Workflows, Active Directory Zero Trust Platforms, PAM would be an added advantage. Qualifications Basic Graduation and Professional Certifications

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3.0 - 6.0 years

6 - 10 Lacs

Bengaluru

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Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https: / / www.solventum.com / en-us / home / legal / website-privacy-statement / applicant-privacy / continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Senior Systems Management Analyst (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You ll Make in this Role Participating in a diverse Agile Scrum team supporting team deliverables as the across the EUC Systems Management portfolio (MECM, Intune, Jamf, Windows PC OS, MacOS, etc ). Collaborating with our Managed Service Partner and Security teams to ensure all devices are compliant with Security and Device Configuration Standards Collaborating with our Managed Service Partner and Security teams to ensure all devices are patched within SLA s Supporting Global team with Lifecycle upgrades of the OS and Systems Mgmt tools Creating ad-hoc and strategic reports in PowerBI on overall compliance and software delivery health metrics Monitoring support issues for opportunities to improve End User Experience using tools like Systrack and Microsoft Endpoint Analytics, scripting automations and leading efforts to resolve common issues. Assisting in the support and testing of new software deployments and configuration changes Participating in projects around the identification and automation of key operational activities with a focus on reducing friction in IT Processes and improving client satisfaction. Maintaining and broadening skills/expertise in different technology areas, staying in touch with changing technologies. Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelor s degree or higher (completed and verified prior to start) from an accredited institution OR High School diploma/GED or higher AND four years of IT experience in lieu of the education requirement. Three (3) years supporting end user hardware and software. Additional qualifications that could help you succeed even further in this role include: Deep technical knowledge of pcs, desktop hardware, current protocols, operating systems, and standards Minimum 2 years of hands-on project management experience with a focus on delivering complex projects in an organized and efficient manner Software and Hardware Troubleshooting Experience in provisioning, imaging and deploying devices and device management Experience with mobile device management systems Scrum Master Certification Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com . Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here , select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

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3.0 - 6.0 years

7 - 11 Lacs

Gurugram

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Provide end-to-end IT support for VIP users, especially the CEO and management group. Ensure optimal performance and uptime of Apple (macOS and iOS) and Windows devices used by VIPs. Deliver high levels of responsiveness, discretion, and professionalism. Lead and manage a team of DSS engineers operating on a 24x7 shift basis. Monitor team performance, provide coaching, and ensure adherence to SLAs. Coordinate shift schedules and maintain consistent support coverage. Oversee daily IT infrastructure operations and end-user support activities. Ensure adherence to IT policies, procedures, and best practices. Coordinate IT support for company-wide events, including AUDIO/VIDEO setup and troubleshooting. Provide expert support for Apple platforms (macOS and iOS).

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2.0 - 4.0 years

4 - 6 Lacs

Mumbai

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Installing and configuring new software and hardware. Conducting security audits and vulnerability assessments. Maintaining software licenses and hardware inventory. Monitoring system performance and making recommendations for improvements. Required Candidate profile A bachelors degree in computer science or a related technical field. Experience in managing Windows and Mac OS. Familiarity with desktop support software and tools.

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1.0 - 2.0 years

3 - 6 Lacs

Hyderabad

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Job Overview iCIMS User Technician plays a key role in ensuring the iCIMS employees have the tools and technology needed to make an impact on a global scale. In this role, you will be provided with leading tools and technology to help you support our team members. You will have an opportunity to lead multiple technology projects and programs, collaborate with a dynamic international team and have a path for future growth as you build your technical expertise! If you are user focused, we want to talk to you today. About Us When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We re passionate about helping companies build a diverse, winning workforce and about building our home team. Were dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities Provide high-quality technical support to remote and local employees to resolve all problems and emergencies related to laptops and the phone system to ensure continuity of service so that end users can accomplish business tasks. Screens, diagnose internal inquiries and work requests as they relate to maintenance of iCIMS issues machines and related systems by documenting, tracking, and resolving via ticketing/incident management system in a timely and efficient manner. Install, upgrade, and configure network printing, directory structures, user access, security, software, and file services. Provision user profiles, user environments, directories, access rights and security. Provide computer, phone, and other application/system documentation and training to employees. Maintain asset inventory ensuring equipment is maintained and available based on user/business needs. Assist with installation and configuration of hardware, software, etc. Assist with Administer phone system infrastructure. Participate in rotational on-call requirement as well as occasional off-hours work depending on business needs. Consistently ensures that business is always conducted with integrity and that behavior aligns with iCIMS policies, procedures, and values. Provide support on-site a minimum of three (3) days a week with flexibility to be on-site additional days/times as needed. Qualifications 1-2 years experience required in End User Support and System Support. Proficiency with Windows and/or MacOS machines and operating systems. Familiarity with Office365 Administration, Microsoft Active Directory, etc. Ability to simplify complex technical information for an end user. Ability to install, maintain and troubleshoot laptop hardware, software, and peripherals, after instruction. High proficiency with Microsoft Office (PowerPoint, Excel, Outlook). Excellent communication and interpersonal skills. Articulates thoughts and ideas clearly, concisely, and persuasively. Preferred Experience (through internship or direct work experience) deploying, maintaining, and troubleshooting Windows and/or MacOS machines Prior experience with laptop hardware installation troubleshooting Experience with OS and other software installation troubleshooting EEO Statement iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. . Compensation and Benefits Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https: / / careers.icims.com / benefits

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4.0 - 9.0 years

6 - 11 Lacs

Bengaluru

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Job Responsibilities: Hardware Maintenance: Install, configure, and maintain Desktops and laptops, including upgrades and replacements. Troubleshoot hardware problems and coordinate repairs with vendors when necessary Manage and lead onboarding and IT training for new hires, as well as offboarding for retrieving equipment Track and manage inventory of IT assets (laptops, peripherals etc.) Accountability for site IT Operations and Maintenance (e.g. workstation setups, upkeep of conference rooms, managing ticket queue, network check, etc.) Desktop Support: Provide onsite and remote support for all IT-related issues through ticketing system, walk-ups, or remote desktop tools, to diagnose and resolve hardware and software issues Handle support for user issues related to Desktop and laptops (Windows and macOS) Network Connectivity: Assist users in connecting to the network, troubleshooting network issues, and configuring VPN and Wi-Fi connections Basic Knowledge of Active Directory user creation, Groups and OUs Desired Skills: 4+ years of experience in providing complete hardware support - assembling of PCs, hardware troubleshooting etc. Conduct remote troubleshooting of computer problems Maintenance of PC Desktop Systems Track and manage inventory of IT assets (laptops, peripherals etc.) Installation of PC s, Network printers over the Local Area Network Installation and Configuration of Office365 client software s Training for new hires, as well as offboarding for retrieving equipment Resolve Day to Day Desktop Calls Provide technical support to users, and maintaining workstation

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10.0 - 15.0 years

14 - 19 Lacs

Shimla

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Share the journey of building Sari and Phunsuk through compelling narratives, engage communities, and drive partnerships to amplify our mission. Commission-based for 5 months, then 25,000/month + stock options About MountainKid AI MountainKid AI is building the Next Tech Valley through Research, AI, Rust, and blockchain. Our mission is to solve critical challenges in health, tourism, agriculture, and education. Sari, our AI-powered nutrition platform, empowers communities with personalized health solutions, while Phunsuk, our blockchain-based tourism guide, ensures transparent, authentic experiences. We re a small, relentless team in Shimla, driven by first-principles thinking and a passion for impact. Join us to tell the world our story and shape a tech-driven tomorrow. Tools & Skills Proficiency in Windows, Linux, or macOS Content creation tools (Canva, Notion, or similar) Social media platforms (Twitter/X, LinkedIn, Instagram) Basic design tools (Figma, Adobe Express) Excellent typing and communication skills (English and Hindi) Project management tools (Jira, or similar) Location Hybrid role based in Jakhu Hill, Shimla. Candidates must be in or near Shimla, with in-office attendance thrice weekly for the first three months. Full-time roles post-probation are hybrid with flexible in-office requirements. About the Role As a Brand Storyteller at MountainKid AI, you ll share the journey of building transformative products like Sari and Phunsuk. Your role is to craft compelling narratives, engage communities, and forge partnerships that amplify our mission. You ll collaborate with designers to create content that resonates, lead outreach to potential clients, and drive our story across platforms. This is a high-impact role for an outgoing, creative leader who thrives on results and believes great products sell themselves through authentic storytelling. Focus Craft engaging content showcasing the development of Sari and Phunsuk, including blogs, social media posts, and videos. Collaborate with graphic designers to align visuals and content with customer needs and brand vision. Actively share content on social platforms and gather community feedback to iterate and improve. Reach out to potential partners and clients for collaborations, driving growth for MountainKid AI s ecosystem. Lead projects with clear progress updates during daily standup meetings, ensuring consistent delivery. Required Skills Excellent typing and computer skills across Windows, Linux, or macOS. Strong design sense and ability to collaborate with graphic designers to create customer-focused content. Outgoing personality with skills to share content, engage communities, and act on feedback. Proven ability to reach out to potential clients and secure collaborations. Fluent in written and spoken English and Hindi for effective communication. Leadership skills to drive projects and deliver consistent progress in a fast-paced environment. Passion for MountainKid AI s mission to transform Himachal through AI-driven solutions.

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10.0 - 15.0 years

8 - 12 Lacs

Gurugram

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Provide end-to-end IT support for VIP users, especially the CEO and management group. Ensure optimal performance and uptime of Apple (macOS and iOS) and Windows devices used by VIPs. Deliver high levels of responsiveness, discretion, and professionalism. Lead and manage a team of DSS engineers operating on a 24x7 shift basis. Monitor team performance, provide coaching, and ensure adherence to SLAs. Coordinate shift schedules and maintain consistent support coverage. Oversee daily IT infrastructure operations and end-user support activities. Ensure adherence to IT policies, procedures, and best practices. Coordinate IT support for company-wide events, including AUDIO/VIDEO setup and troubleshooting. Provide expert support for Apple platforms (macOS and iOS).

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6.0 - 9.0 years

9 Lacs

Hyderabad

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Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview As an IT Support Specialist, you will collaborate with employees to quickly resolve any technical issue that interrupts their day. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You must have experience working on a phone/chat based technical support desk or at a walk-up support station. Answer questions and provide support for employees in person at our offices and online (via email, Slack, and tickets) Image Mac, Windows, and Linux computers and configure these computers for employees Work with various IT departments and the IT Support team to be the point person at the office to perform important tasks such as troubleshooting network connectivity, testing Audio/Visual (AV) equipment, and handling inventory Perform small project based work to improve IT and other systems Showcase your knowledge by training other employees on new applications, hardware, and more Skills Bachelors Graduate in any stream Minimum 2+ years of IT industry experience VOIP administration experience Experience troubleshooting Chrome OS Command-line Unix experience An understanding of A/V concepts and functionality Experience with GSuite tools including GMail, Google Docs, and Google Calendar Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly A history of expanding your knowledge via technical training (self-taught and/or formal) and certification. A drive to assist customers and solve their technical problems End-user support experience for MacOS, Chrome, and Windows Problem solving and intuitive troubleshooting skills A strong understanding of connecting computers to networks especially over wifi and VPN Ability to lift 50+ lbs computer equipment and hardware, climb ladders and use hand tools where necessary Ability to work some weekend days Note: This role requires the successful candidate to be in office, however some work-from-home days will be available. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

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5.0 - 10.0 years

7 - 14 Lacs

Pune

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About Position: We at Persistent are looking for Sr. Software engineer. Candidates should have at least 5 years of proven development experience. Candidates with 8 years of experience and above could be considered for the Sr. Software engineer position. Role: Sr. Software Engineer Mac OS Location: Pune, Experience: 5-12+ years Job Type: Full Time Employment What You'll Do: Design, develop, and maintain robust endpoint agents for ITM/DLP. Optimize agent performance and scalability for diverse environments. Troubleshoot complex issues and provide efficient solutions to ensure high performance and reliability of the agent. Collaborate with cross-functional teams, including architects, product managers, and other engineers, to define and implement architectural designs and features. Contribute to the entire product lifecycle, from concept to deployment and ongoing maintenance. We are looking for a highly skilled and motivated [Sr.] Software Engineer skilled in Objective-C and MacOS to join our team. You will play a critical role in building our endpoint agent Insider Threat Management/Data Loss Prevention (ITM/DLP) for our cutting-edge cybersecurity SaaS product. Contribute ideas to help ensure that required standards and processes are in place and actively look for opportunities to enhance standards and improve process efficiency. Expertise You'll Bring: Proven hands-on development experience with Objective-C for MacOS. Knowledge of MacOS operating system internals Advanced troubleshooting skills with the ability to analyze and resolve complex technical challenges. Solid understanding of architectural design principles and best practices. Multi-Threading, IPC and Networking experience, Excellent communication skills and a collaborative mindset Benefits: Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment: Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry's best Let"s unleash your full potential at Persistent "Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."

Posted 4 weeks ago

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3.0 - 5.0 years

7 - 10 Lacs

Bengaluru

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Job Description: As a member of the Corporate technology Support - Workstation Vulnerability Remediation team, the Associate Systems Engineer will be responsible for day-to-day operational support with timely rollout of security patches, ensuring 100% compliance, drive and implement automation efforts in the Windows environment . This role will extensively support the U.S during business hours. This is a critical role that will work with cross functional teams on improving process, finding automation opportunities, working on exceptions with cybersecurity and other project-based requirements, in addition to the operational body of work. Essential Functions: Create software packages utilizing Bigfix, JAMF and SCCM Understands, follows and implements best practice methodologies for monthly OS patching and vulnerability remediations of 3rd party software s in the environment. Design and implement automated solution that take advantage of technology advances, allow cost reduction, standardization and commoditization. Drive innovation and collaboration with Operations partners globally to reduce redundant work and improve efficiency. Improve processes and support methodologies by assessing need and requirements. Manage, triage and drive resolution of Operations escalations. Be predictive, and drive reduction of those same escalations. Act as the point person for Exception Management/requests Willing to cover and support U.S. business timings extensively, sometimes over weekends for emergencies. Basic Qualifications Bachelors degree, OR 3-5 years of relevant work experience Preferred Qualifications Associate: 2-4 years of work experience Relevant work experience or a Bachelors

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5.0 - 10.0 years

5 - 8 Lacs

Bengaluru

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Manage, configure, and support Apple macOS and iOS devices using JAMF Pro. Develop and maintain policies, configuration profiles, and custom scripts to automate device management. Collaborate with IT security and infrastructure teams to ensure compliance and security of Apple endpoints. Lead JAMF deployment, patch management, and software distribution across the organization. Troubleshoot JAMF-related issues and provide Tier 2\/3 support as needed. Document configurations, policies, and procedures related to JAMF administration. Participate in new projects, upgrades, and system integrations involving Apple technologies. ","requirements":" 5+ years of hands-on experience with JAMF Pro (6+ years preferred). Mandatory Certification : JAMF 300 (Certified Tech) or JAMF 400 (Certified Admin). Note: Certifications below JAMF 300 will not be considered. Strong knowledge of Apple device lifecycle management. Proficiency in scripting languages such as Bash, Python, or AppleScript. Familiarity with macOS deployment tools and MDM frameworks. Experience with enterprise infrastructure (e.g., Active Directory, SSO, VPN). Excellent communication and documentation skills.

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1.0 - 6.0 years

20 - 25 Lacs

Bengaluru

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Description Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries. Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future! About the role We are looking for a Technical Support Engineer to join our team and support customers in Bangalore-India. With our outstanding technical expertise, we at Enphase customer support are helping our customers to make the best use of their Enphase solar PV systems. The most advanced technology at Enphase allows us to monitor and control each component in the field. Industry-leading innovation and continuous learning allows us to always remain one step ahead of our installer partners and be well-equipped to provide professional support during the commissioning of new sites. The possibilities are endless, including a competitive base salary, corporate bonuses that are paid out quarterly, excellent benefits, and even company stock! To give our customers the best experience and quick resolution. You will be responsible for professional and timely resolution or referral of technical issues that may involve hardware, software, communications, installation, or a blend of variables. What you will do Enphase support teams work 24*7 and 365 days a year. The candidate will be required to answer inbound Emails / Chats / Phone calls from Enphase customers during assigned hours. Conduct remote troubleshooting of Enphase products. Troubleshoot, approve and execute warranty claims. Provide pre-sales information about Enphase products. Assist with the activation of new Enphase sites as needed. Document all activity in a central CRM/Help Desk software platform. Coordinate with Enphase Engineering the tracking of field issues, and subsequent product modifications or logging product bugs in a central database. Assist other team members with troubleshooting and/or administrative tasks as needed. Follow departmental conventions and procedures. Participate in ongoing training/education of industry standards and Enphase product-specific information. Professionally represent Enphase via all communications mediums. Abide by all company policies and standards of conduct contained in the Enphase Energy employee manual. Perform other duties as assigned. Who you are and what you bring Bachelors degree in Engineering or equivalent A minimum of 1 year experience in supporting customers in a Tech Support or Customer Support role. Good interpersonal skills and proven ability to build rapport and establish/maintain working relationships with customers, peers, and managers. Fluency in English AND Japanese is essential. Excellent oral, written, and interpersonal communication skills. Process-focused, highly organized, and comfortable in a fast-paced, results-driven environment. Engaging, confident, and energetic telephone personality. Computer literate (PC skills essential, Mac OS desirable). A general understanding of electrical concepts, AC & DC circuits, electrical or electronics background - highly desirable. Exposure to solar/PV-related environments - desired. What we offer A challenging position in a dynamic and rapidly growing international company in the photovoltaic industry. Competitive salary plus additional benefits such as quarterly bonus and company stocks. A great work environment in teams with colleagues from various countries worldwide. Initial training, as well as continuing professional development. Must be willing to work fully remotely. Please submit all resumes in English.

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0.0 - 1.0 years

4 - 7 Lacs

Coimbatore

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1 23/5/2025 Entry-Level IT Support Technician Key Responsibilities: Provide first-level support for IT-related issues via phone, email, or in-person. Troubleshoot and resolve hardware, software, and networking issues. Assist in the setup, maintenance, and troubleshooting of desktop computers, laptops, printers, and other peripherals. Install and configure operating systems and software applications. Maintain accurate records of issues and solutions in the ticketing system. Help with onboarding of new employees by setting up workstations and access. Monitor and maintain IT inventory and supplies. Escalate unresolved issues to higher-level support or relevant departments. Follow IT policies and procedures to ensure system security and data protection. Required Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field (or currently pursuing). Basic understanding of computer hardware, operating systems (Windows, macOS), and Microsoft Office tools. Good proble 0 - 1 Years Coimbatore Apply Now

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0.0 - 1.0 years

2 - 3 Lacs

Bengaluru

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Internship Highlights: Gain practical experience in managing IT assets and email accounts. Work on IT infrastructure support and troubleshooting. Contribute to real-time IT projects and user support. Key Responsibilities: Email ID Creation & Management Assist in setting up and configuring email accounts. Manage distribution lists and troubleshoot email issues. IT Asset Handling Track and manage hardware/software inventory. Document asset assignments and support procurement. Infrastructure & User Support Monitor system performance and assist in troubleshooting. Help resolve hardware/software issues and train users. Qualifications: Fresh graduates or students pursuing IT/CS degrees. Basic understanding of email systems and IT asset management. Eagerness to learn and strong communication skills. Preferred Skills: Familiarity with Windows/Mac OS. Basic networking knowledge. Proficiency in Microsoft Office Suite.

Posted 1 month ago

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