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Description & Requirements Below is JD for your reference: Programming Languages: Proficient in C++, Java and Java script Basic understanding of Python Software Development Tools: Proficient in version control systems such as Git Experience with build automation tools like Jenkins Operating Systems: Familiarity with Windows and macOS environments DevOps Practices: Continuous Integration/Continuous Deployment (CI/CD) pipelines maintenance Software Testing: Proficient in writing unit tests and integration tests using frameworks like JUnit , BDD testing , Maven Experience with test automation tools such as Selenium for web applications Basic understanding of API testing using tools like Postman. This includes sending requests to APIs to simulate how a client interacts with a server, inspecting responses for correctness, and validating the behaviour of the API endpoints Agile Methodologies: Practiced in Agile development methodologies like Scrum Experience working in cross-functional teams and participating in sprint planning, daily stand-ups, and retrospectives Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an @harman.com email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in @harman.com about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com.

Req ID: 318278 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangaluru, Karn taka (IN-KA), India (IN). Positions Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks an Help Desk SR. Associate to join our team in Bangalore . Positions General Duties and Tasks In these roles you will be responsible for: Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration and maintenance. Engage in the discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and technology improvements. Willing to learn & grow in other IT Business areas Requirements for this role include: Excellent English is written and verbal communication skills. Exceptional customer service skills. Great Team player Great communication skills, comfortable working with various stakeholders 4,50,000 Strong troubleshooting skills, bug finding, and resolution Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) In addition, preferable skills and behaviours include: Knowledge in First Level Support for Business applications such as Oracle, Workday, BI, Agile, etc. Knowledge in Desktop Support Familiar with ITIL Concepts and Processes. Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS PowerPoint etc.

Req ID: 312227 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - Full Time to join our team in Bengalore, Karn taka (IN-KA), India (IN). General Duties and Responsibilities: In these roles, you will be responsible for: Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes. Record, Update, and Escalate Support issues to the next level promptly. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration, and maintenance. Engage in discovering new IT business tools to support our business users and our internal IT Team. Seek, Suggest, Evaluate, and implement process and technology improvements. Willing to learn grow in other IT Business areas Requirements for this role include: Excellent English written and verbal communication skills. Exceptional customer service skills. Great Team player 24/7 rotational shifts and week offs and Work from Office mandatory Excellent communication skills, comfortable working with various stakeholders Strong troubleshooting skills, bug-finding, and resolution Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment)

Hi All, We have below mentioned position with us, if interested please share your updated profile ASAP on vishal.nimbalkar@stefanini.com Job Location: Gurugram. Job Responsibilities: Provide swift and professional technical support. Perform analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions. Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels. Utilize the ticket management system to record, update and resolve tickets from the Helpdesk. Collaborate with other support groups across global locations to help troubleshoot client issues. Upholding procedures for logging, reporting, and statistically monitoring desktop operations. Write technical support and client documentation in form of Knowledgebase articles. Meet or exceed expected customer service levels. Other duties as assigned by the Advanced Technical Assistance Team Managers Excellent proven track record supporting clients in a financial environment. Excellent proven customer service based approach. Proven ability to prioritize tasks and issues according to the business impact. Good written and verbal communication skills Good time management skills Able to work in a high pressure environment. Strong organizational and analytical skills Ability to multi-task and work under pressure Ability to work autonomously and within team. Flexible and proactive with a "will do' attitude. Takes responsibility and follows through on issues to closure and root cause resolution. Demonstrable desire to achieve. Must Have:- Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones and PC hardware over the phone Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability and willingness to learn new technologies Deskside / Desktop / End User Computer experience, ideally in a corporate environment Vishal Talent Acquisition Specialist, Sr Email: Vishal.Nimbalkar@stefanini.com www.stefanini.com

Hring for Qualys Admin - Hyderabad Required Information Details Role Qualys Admin Required Technical Skill Set Qualys Guard Desired Experience Range 3-6 years Must-Have Must have experience with Qualys vulnerability scanning and reporting. Must have experience troubleshooting issues with database, CyberArk credentials, Qualys Cloud Agents in Windows, Linux, and MacOS. Knowledge of Cloud agent installation and troubleshooting. Good-to-Have Nice to have advanced knowledge of IP networking, routing, firewalling. Experience with developing reports in Qualys and any automation via Qualys API. Web application configuration and scanning.

Description Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries. Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future! About the role To give our customers the best experience and quick resolution. What you will do Enphase support teams work 24*7 and 365 days a year Candidates will be required to make Outbound calls and set up appointments with Enphase End User Customer for support technician to visit the user s premises Coordinating with Enphase Field Service Technician to schedule site visits. Assisting other team-members with troubleshooting and/or administrative tasks as needed Candidate may also be required to answer inbound Emails / Chats / Phone calls Enphase customers during assigned hours Candidates must be open to work on weekends and night shifts Documenting all activity in a central CRM/Help Desk software platform Following departmental conventions and procedures Participating in ongoing training/education of industry standards and Enphase product-specific information Professionally represent Enphase via all communications mediums Abiding by all company policies and standards of conduct contained in the Enphase Energy employee-manual Performing other duties as assigned Conducting remote troubleshooting of Enphase products Troubleshooting, approving, and executing warranty claims Providing pre-sales information about Enphase products Assisting with the activation of new Enphase sites as needed Who you are and what you bring Should be a Graduate - B.E/B.Tech/BCA/MCA/BSC or MSC in Computer Applications FRENCH B2 Should have scored 60% and above in 10th, 12th, and Graduation. Applicant with lower than 60% scores in 10th,12th or Graduation will not be considered for the role. Scores are mandatory to be shared along with the resume. Incomplete resumes will not be considered for the position. Should have a minimum of 1 year experience supporting customers in Tech Support or Customer Support role. Freshers will not be considered for the role Good Interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers, and managers Strong verbal and written communications skills Computer literate (PC skills essential, Mac OS desirable) General understanding electrical concepts, AC & DC circuits, electrical or electronics background would be highly desirable Exposure to solar/PV-related environments will be beneficial

Experience Level: 5 +years of overall experience with relevant experience in managing andsupporting Devices such as Mac, and Mobiles via Intune and JAMF MDM's. Hands on experience on MS Graph api, Azure Automation, Application packaging. Good knowledge of device security controls and operating systems. PC, Mac, and mobile device security configuration experience, good communication skills, computer savvy in Outlook and Excel, enterprise working experience, and Agile methodology. Provide excellent customer service as this position will be working directly with users to resolve \ configuration-related issues. High sense of urgency and effective communication skills to work with all levels of employees, management, and vendors tomake independent decisions based on processes and procedures. Primary Skills (Must-have) : Intune MDM, Jamf MDM, Mac, Application packaging, shellscripting, Virtual machine.

Lead the Desktop Support team in providing Level 1 and Level 2 support to end-users across multiple office locations. Manage the installation, configuration, and maintenance of desktops, laptops, printers, and other IT peripherals. Ensure timely resolution of hardware, software, and network issues, maintaining high levels of end-user satisfaction. Oversee IT Asset Management (ITAM) procurement, tracking, tagging, maintenance, and disposal of IT equipment. Administer and support operating systems (Windows, Mac OS), antivirus, software deployments, and patches. Monitor and manage service ticketing systems (e.g., Jira, ServiceNow) to ensure SLAs are met. Plan and coordinate desktop rollouts, upgrades, migrations, and routine preventive maintenance. Collaborate with the Network and Server Admin teams to ensure seamless IT operations and escalations. Develop documentation for IT support policies, FAQs, and user manuals. Train and mentor support staff to ensure skill development and service consistency. Maintain endpoint compliance with cybersecurity and company policies

We are seeking a proactive and technically skilled IT Support Executive with 1-3 years of hands-on experience in managing desktops, laptops, network printers, basic networking, and CCTV systems. The ideal candidate will provide day-to-day technical support, troubleshoot hardware issues and ensure smooth IT operations- Manage and maintain desktops, laptops, and network printers. Provide technical support and resolve user issues in a timely manner. Troubleshoot hardware and software problems for Windows and Mac systems. Install and update computer software and operating systems. Handle system part replacement for desktops and laptops. Coordinate with vendors for hardware/software procurement and support. Maintain IT asset inventory and ensure asset management practices. Set up, install, and monitor CCTV security systems. Assist with basic network troubleshooting (LAN, WAN, WLAN). Use remote connection tools to support users when needed. Experience: 1-3 Years Desired Skills : 1-3 years of relevant experience in IT support or technical assistance. Proficiency in Windows and macOS operating systems. Familiarity with software applications and remote desktop tools. Strong problem-solving, communication, and interpersonal skills. Basic understanding of LAN, WAN, and WLAN networking concepts. Experience in CCTV installation and monitoring is a plus. Ability to multitask and prioritize tasks in a fast-paced environment. Interested candidates can send in their CVs to meghna.patil@kgkmail.com

Role:- Technical Specialist. Skills:- Windows , Mac OS, Ubuntu or Debian, EUC/End User Computing. Experience:- 5+ Years. Location:- Bengaluru .

All roles at JumpCloud are Remote unless otherwise specified in the Job Description. About JumpCloud JumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified. Do you enjoy solving challenging problems using the latest technologies within a great teamIs knowing your work will be highly visible and mission critical a key component for the next step in your careerAt JumpCloud, we re looking for best-in-class talent to help define the future of modern identity and device management from the ground up. About the role: JumpCloud is looking for an experienced Software Engineer to join an engineering team focusing on various applications, services running on Windows, Mac or Linux machines/servers, their interaction with the OS/kernel and working with back end services that these applications/services interact with. Device Management services are key parts of the entire JumpCloud product portfolio. Along with our Identity and Directory services, Device Management provides the foundation for our solutions, both cloud and device based. This team s work will make using JumpCloud easier and frictionless for the management of the fleet of devices while providing a very high level of security. What you ll be doing: Primarily working with Go, along with Swift, C#, C++, and Node.js for cross-platform applications on Windows, macOS, and Linux. Gaining or utilizing expertise in areas like Windows services, kernels, Event Loggers, Mac Launch daemons, and macOS internals. Collaborating with architects, UX designers, and DevOps to ensure our systems are highly available, scalable, and deliver exceptional user experiences. Working within a Scrum framework to drive agile development. Learning and working with mTLS protocols and related security concepts. Prior experience in these areas is a plus. Using OAuth/OIDC flows for secure user authentication and service access. Writing Unit test cases, Functional test cases, acceptance tests along with automating these test cases. Contributing to the future of our Device Management services by participating in strategic planning and scoping sessions with product managers. Embodying our core values: building strong connections, thinking big, and striving to improve by 1% every day. We re looking for: 5-10 years experience developing MAC, Windows, or Linux applications (including integration with third-party applications) in a variety of programming languages like Swift, Node JS, C Sharp, C++ and Golang. Experience in one of them is a must. Experience using one of the public cloud providers (AWS, GCP or Azure) with CI/CD pipelines (preferably Github Action) to build, test and deploy. Willingness to mentor junior members of the team. Bonus points if you have experience with Services, event logger, Kernel in Windows OS and/or Launch demon, app hosting in Mac #LI-MS1 Where you ll be working/Location: JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. You must be located in and authorized to work in the country noted in the job description to be considered for this role. Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts dont go unaddressed. Language: JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description. Why JumpCloud One of JumpClouds three core values is to Build Connections. To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO Please submit your r sum and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment. All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker.

Milestone is looking for a skilled IT Asset Logistics Technician to provide onsite services for our client supporting a global team. In this role, you will be engaged with inventory management, imaging and deploying of Windows and macOS laptops, mobile devices, and the essential equipment that keeps our client and their teams going. New Hire equipment ticket management Imaging and deployment of laptops, peripherals, and equipment Manage and process delivery and deployment of logistics request tickets Process and record received deliveries of existing equipment Confirm and validate new asset receipts of hardware received Escalate, report, and manage discrepancies between hardware assets physically received Conduct weekly stockroom inventory asset audits Collect, process, and manage legal hold assets Monitor and report inventory stock levels in accordance with established thresholds Maintain and track hardware to and from the inventory store rooms Perform hardware recovery upon employee terminations and laptop replacements Identify disposition of returned assets Assist to arrange and manage e-waste services Skills Graduation, Diploma or equivalent Minimum 1 year of Inventory Management experience Ability to work in an onsite capacity following Milestone Technologies and Client safety guidelines Extensive understanding of IT equipment, models, and accessories including Windows, macOS, Android, and iOS devices Excellent ticket management hygiene Responsive and efficient communication via email, Slack, and Zoom; exhibiting a high level of professionalism Knowledge of storeroom safety and operations Ability to lift/move 25-50 pounds Strong verbal and written skills for customer interactions Minimum 2 years of imaging, and deployment experience Knowledge and experience using ServiceNow, JAMF, BigFix, and other device management/service delivery software Ability to drive a truck and/or box truck is a plus

Description Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries. Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future! About the role To give our customers the best experience and quick resolution. What you will do Enphase support teams work 24*7 and 365 days a year Candidates will be required to make Outbound calls and set up appointments with Enphase End User Customer for support technician to visit the user s premises Coordinating with Enphase Field Service Technician to schedule site visits. Assisting other team-members with troubleshooting and/or administrative tasks as needed Candidate may also be required to answer inbound Emails / Chats / Phone calls Enphase customers during assigned hours Candidates must be open to work on weekends and night shifts Documenting all activity in a central CRM/Help Desk software platform Following departmental conventions and procedures Participating in ongoing training/education of industry standards and Enphase product-specific information Professionally represent Enphase via all communications mediums Abiding by all company policies and standards of conduct contained in the Enphase Energy employee-manual Performing other duties as assigned Conducting remote troubleshooting of Enphase products Troubleshooting, approving, and executing warranty claims Providing pre-sales information about Enphase products Assisting with the activation of new Enphase sites as needed Who you are and what you bring Should be a Graduate - B.E/B.Tech/BCA/MCA/BSC or MSC in Computer Applications German C1 Should have a minimum of 1 year experience supporting customers in Tech Support or Customer Support role. Freshers will not be considered for the role Good Interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers, and managers Strong verbal and written communications skills Computer literate (PC skills essential, Mac OS desirable) General understanding electrical concepts, AC & DC circuits, electrical or electronics background would be highly desirable Exposure to solar/PV-related environments will be beneficial

Allianz is seeking a Cyber Security Specialist to join the Security Operations team The specialist will serve on the front lines of Allianz\u2019s Security team and will lead and support security investigations across the company\u2019s global infrastructure as well as respond to escalations from different entities The specialist will leverage an armory of tools to investigate and respond to both external and internal security threats Utilizing Allianz tooling, you will monitor security events in real-time, assess external and internal threats, and provide accurate and timely response You will collaborate closely with multiple product team within the Tribe, with a diverse set of skills to tackle the array of security challenges that we encounter Security Specialist, Incident Response Responsibilities includes Lead security incident response in a cross-functional environment and drive incident resolution Lead and develop Incident Response initiatives that improve Allianz capabilities to effectively respond and remediate security incidents Perform digital forensic investigations and analysis of a wide variety of assets including endpoints Perform log analysis from a variety of sources to identify potential threats Build automation for response and remediation of malicious activity Write complex search queries in the EDR as well as SIEM tools for hunting the adversaries Works on SOAR cases, automation, workflow & Playbooks Integrating and working on Identity solutions Developing SIEM use cases for new detections specifically on identity use cases Minimum Qualifications 5-10 years of experience in Security Incident Response, Investigations Working experience in Microsoft On-prem and Entra ID solutions Good knowledge in Active Directories and Tier 0 concepts Very good knowledge of operating systems, processes, registries, file systems, and memory structures and experience in host and memory forensics (including live response) on Windows, macOS and Linux Experience investigating and responding to both external and insider threats Experience with attacker tactics, techniques, and procedures (MITRE ATT&CK) Experience analyzing network and host-based security events Your benefits We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl up to 25 days per year working from abroa We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teachAbout Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry We oversee the full digitalization spectrum \u2013 from one of the industry\u2019s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment We are interested in your strengths and experience We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life

?Job Description ?We are seeking an Android/iOS Platform Developer to work on system-level components, frameworks, SDKs, or kernel/driver development for Android (AOSP) or iOS/macOS. ?Key Responsibilities ?Develop, debug, and optimize low-level platform components for Android (AOSP) or iOS/macOS. ?Work on system services, HAL (Hardware Abstraction Layer), drivers, or kernel modules. ?Customize and extend Android frameworks (e. g. , Binder, ART runtime, SurfaceFlinger) or iOS Darwin/XNU components. ?Improve performance, power efficiency, and security of the mobile platform. Integrate and test new hardware support (sensors, cameras, connectivity stacks). ?Debug system crashes, stability issues, and memory leaks using tools like ADB, LLDB, systrace, or kernel logs. ?Contribute to AOSP (Android Open Source Project) or Apple s open-source Darwin components (if applicable). ?Write native code (C/C++/Rust) and occasionally Java/Kotlin (Android) or Swift/Objective-C (iOS) for framework layers. ?Collaborate with hardware vendors (SoC manufacturers, OEMs) to ensure compatibility. Maintain and improve build ?systems (Soong, Bazel, Makefiles for AOSP; Xcode/LLVM for iOS). ?Job Category ?Project

3-5 years "Installation of computer client (incl. data backup if required). SCCM based Windows 10 distribution. Only focus on client computer side, no need to work on SCCM. iPhone/Smart Device Setup. Azure / Intune based MDM client device setup. Company-wide town hall, webcast, and events IT support. Microsoft Teams as meeting application. Mac Book support, IOS+ Office 365. ITIL process." 35-40K Graduate/Diploma What is the blue screen of death (BSOD) What steps do you normally follow to solve a technical problem What is domain What is difference between Safe mode and Normal mode What is Bit locker WHat is no post no boot What is difference between Window Reset and Recovery How to connect Printer Wirelessly A user reports frequent BSOD (Blue Screen of Death) errors on their Windows 10 computer. How would you troubleshoot and resolve this issue Describe the steps you would take to upgrade a Windows 7 computer to Windows 10 in an enterprise environment. How do you configure and troubleshoot group policies on a Windows Server Explain the process of setting up a network printer on a Windows server and deploying it to multiple client computers. How do you replace a hard drive in a laptop, ensuring data integrity and system functionality Describe your experience with diagnosing and replacing faulty RAM modules in desktop computers. "How do you deploy software updates across multiple computers in an organization using WSUS (Windows Server Update Services) Explain the process of creating and deploying software packages using SCCM (System Center" "How do you secure a Windows computer against common cybersecurity threats (e.g., malware, phishing) What measures would you implement to ensure compliance with data protection regulations (e.g., GDPR, HIPAA) in an IT support context" "Describe your approach to implementing and testing backup solutions for both Windows and macOS environments. How would you recover a server from a backup in the event of a hardware failure" "How do you document your troubleshooting steps and resolutions for future reference and knowledge sharing Can you provide an example of a process improvement initiative you led to enhance desktop support efficiency or user experience"

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Configure LAN, WAN, VPN and Outlook configurations for seamless connectivity. Perform root cause analysis (RCA) to resolve complex technical problems. Collaborate with team members to ensure timely resolution of customer queries. Maintain accurate records of all incidents and actions taken during support calls. Desired Candidate Profile 1-4 years of experience in desktop support or related field. Strong knowledge of Microsoft operating systems, CCNA certification preferred. Proficiency in Linux operating systems, Mac OS, PC components, cyber security best practices. Excellent communication skills with ability to work independently as well as part of a team.

Experience with supporting various Windows Endpoint OS such as Windows 10, Windows 11 Skilled in Application Packaging using tools such as Flexera AdminStudio Develop, test and maintain software packages for distribution to user desktops, troubleshooting and resolving issues as they arise. Identify and determine the best packaging method for each software Ability to support various App Package types (MSI, MST, MSIX, App-V, Script Wrappers) Create Application Packages using tools such as Flexera AdminStudio Advanced knowledge in Application packaging and deployment for macOS (MacBook) using tools such JAMF Pro App Re-packaging / Package capture and configurations Configure packages to ensure adherence to industry best practices and quality standards Handle Peer review Application packages Handle complex packages with configurations including but not limited to ODBC connections, Custom Actions, etc, Handle version upgrades and dependencies Create App Install/Uninstall scripts (VBS, CMD, PowerShell) Create documentations Experience with supporting various Windows Endpoint OS such as Windows 10 Advanced knowledge of JAMF Pro management platform Advanced knowledge of macOS OS and Apple hardware Proficient in one or more modern scripting languages (Ex: Bash, Shell, PowerShell) Ability to work in team in diverse/multiple stakeholder environment distributed globally Good Analytical skills Open to work in shifts Mandatory Skills* Application Packaging Tools: Flexera AdminStudio, JAMF, Orca, Scripting (VBS, CMD, PowerShell, Bash, Shell) Good to Have Skills App-V, MSIX, SCCM, Wise Packaging Studio, GPO, App-OS Compatibility Testing

We are looking to hire a talented iOS developer to design, build, and maintain the next generation of iOS applications and some SDKs which include a UI library. Your primary focus will be handling the development, build and release of the projects end-to-end. Your duties may include collaborating with the design team for new application features, identifying and fixing application bottlenecks, maintaining the core code, and updating applications published on the App Store. You should have a strong working knowledge of iOS Frameworks, be proficient in Swift and SwiftUI, and be able to work as part of a team.Key Responsibilities Designing and building a UI component library for SwiftUI on iOS Creating iOS frameworks and libraries/SDKs Publishing the libraries as Cocoapods and SPM packages for private distribution. Collaborating with the design team to define requirements of UI libraries and apps. Ensuring quality and performance of the application to specifications. Proactively identifying potential problems and resolving technical bottlenecks. Guiding other team members in case of technical blockers. Developing generic customizable UI components that adhere to a design system. Publishing iOS / macOS apps on the App Store. Maintaining the code quality and proactively suggesting improvements. Required Skills and Qualifications bachelors degree in computer science or software engineering. 4+ years of experience in iOS. Proficient in Swift, Cocoa Touch and SwiftUI. Experience with creating generic UI components. Proficient in SwiftUI layout system. Deep understanding of state management with ObservableObject, ObservedObject and State in SwiftUI. Experience with the Combine framework is a plus. Knowledge of creating libraries, Cocoapods packages and SPM packages is required. Knowledge of Apple s design principles and application interface guidelines. Proficient in code versioning tools like Git. Excellent problem-solving skills. Good understanding of software architecture patterns

Thorough knowledge of MEM, Intune Infrastructure, and Co management Advanced understanding of patch management, OS deployment, application deployment, client/server maintenance, troubleshooting, and reporting Knowledgeable about Windows 11 servicing and mass rollout/migration of end user technologies Expertise in managing task sequences, OS images, and monitoring updates via ADR, Update Groups, and Deployment packages Proficient in designing and planning app deployments and patch rollouts, including in house and store apps for iOS, Android, macOS, and Windows. Expert on mobility infrastructure and device compliance policies Strong skills in documenting project plans, test plans, user communications, and standards Ability to create custom inventory and manage hardware/software asset reporting. Proven analytical and problem solving skills Knowledge of packaging, re packaging, and application customization using Admin Studio and MS App V Adept at PowerShell scripting for various operations Flexibility with working shifts and collaborating with offshore/onshore teams Capable of deploying/Upgrading Windows 11 management features and creating reports via MEM Wizard or SQL queries Able to provide EUC Level support for MDM infrastructure and training for help desks Knowledge of packaging, re packaging, and application customization using Admin Studio and MS App V would be an added advantage Good verbal (English) and written communication skills, including presenting to management

As part of the Display software test team, you will be responsible for taking the existing implementation of the algorithm in C++ and writing unit tests using XCTest in Xcode Additionally, you will write smoke and regression tests using your knowledge of Lua and Python You will collaborate closely with algorithm developers to identify parts of the code that require stress testing and apply various methodologies, such as performance testing, integration testing, and fuzz testing Furthermore, you will leverage machine learning and LLMs to automatically generate tests for complex parts of the algorithms, ensuring robust coverage based on analysis - bachelors or Masters degree in Computer Science or equivalent industry experience- Collaborate with algorithm developers to support the implementation of new tests - Set up automated testing for continuous integration using the existing internal infrastructure - Host and migrate algorithm pipelines on the continuous integration platform - Debug build failures in CI/CT - Add new features to the test framework to handle new use cases - Maintain the Jenkins server and nodes bachelors or Masters degree in Computer Science or equivalent industry experience 5+ years of professional software development experience. Strong command of C/C++ and an object-oriented language. Experience with whitebox testing. Experience with Xcode and MacOS. Experience with Lua and Python development. Knowledge of image processing and algorithm design. Understanding of DSP. Preferred Qualifications Experience with Jenkins. Experience with performance analysis, stress tests, and scalability assessments. Experience with telemetry, critical metrics, and data-driven decision-making. Experience crafting tests with complex systems and quickly evolving test environments. Experience with DevOps (CI, CD, automation strategies, etc). Experience with machine learning and LLMs.

Total Yrs. of Experience 8 10 Years Relevant Yrs. of experience 8+ years of experience Detailed JD (Roles and Responsibilities) JAMF Administrator Support including Server Management and Upgrades., Very good at handling clients, has the experience of working in large engagements, very good in ITIL processes of service management. Deep understanding of MacOS Ventura, Excellent analytical and troubleshooting skills Creation, Support, Implementation, and distribution of Mac OSX Image. Knowledge in Packaging for Mac using BASH Script, Shell Script Pearl Script & JAMF Admin Tools. Hardware & Platform Independent Images using Mac Technology. JAMF Policy & Configuration Profile Creation, Support & Implementation for Mac Imaging. JAMF PPPC Utility ( Privacy Preferences Policy Control (PPPC). Replication of Distribution Points/SMB Shares. Running Reports using Custom Queries, Should have advanced understanding of Policy Management and Policy creation. Developed Custom Mac policies as per the clients requirement. Recommend driver management best practices. ITSM process and tools knowledge (service now) Incident Management, Tracking & Solution for any issues related to the Engineered Solution. Designing & Implementing Enterprise Solutions for Enterprise Customers with Server Support. Provide recommendations for automation and modern endpoint management approaches. Mac OSX vulnerability management (Patch Management) Automatic DEP Enrolment Profile via Script. New / Upgrade / Update OS - Beta / Developer OS Testing. Application Deployment / Application Patches & Met Compliance. Comfortable working in rotation US shifts JAMF 100/200 certified Mandatory skills JAMF, MAC OS

CrowdStrike Falcon EDR, XDR, Identity Protection, Next Gen AV, File Integrity and Monitoring, Host management across various platforms, SLA management, MIS Reporting, Weekly Operational Cadence across functional teams, Basic understanding of Windows, Linux, MacOS, Workflows, Active Directory Zero Trust Platforms, PAM would be an added advantage. Qualifications Basic Graduation and Professional Certifications

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https: / / www.solventum.com / en-us / home / legal / website-privacy-statement / applicant-privacy / continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Senior Systems Management Analyst (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You ll Make in this Role Participating in a diverse Agile Scrum team supporting team deliverables as the across the EUC Systems Management portfolio (MECM, Intune, Jamf, Windows PC OS, MacOS, etc ). Collaborating with our Managed Service Partner and Security teams to ensure all devices are compliant with Security and Device Configuration Standards Collaborating with our Managed Service Partner and Security teams to ensure all devices are patched within SLA s Supporting Global team with Lifecycle upgrades of the OS and Systems Mgmt tools Creating ad-hoc and strategic reports in PowerBI on overall compliance and software delivery health metrics Monitoring support issues for opportunities to improve End User Experience using tools like Systrack and Microsoft Endpoint Analytics, scripting automations and leading efforts to resolve common issues. Assisting in the support and testing of new software deployments and configuration changes Participating in projects around the identification and automation of key operational activities with a focus on reducing friction in IT Processes and improving client satisfaction. Maintaining and broadening skills/expertise in different technology areas, staying in touch with changing technologies. Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelor s degree or higher (completed and verified prior to start) from an accredited institution OR High School diploma/GED or higher AND four years of IT experience in lieu of the education requirement. Three (3) years supporting end user hardware and software. Additional qualifications that could help you succeed even further in this role include: Deep technical knowledge of pcs, desktop hardware, current protocols, operating systems, and standards Minimum 2 years of hands-on project management experience with a focus on delivering complex projects in an organized and efficient manner Software and Hardware Troubleshooting Experience in provisioning, imaging and deploying devices and device management Experience with mobile device management systems Scrum Master Certification Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com . Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here , select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

Provide end-to-end IT support for VIP users, especially the CEO and management group. Ensure optimal performance and uptime of Apple (macOS and iOS) and Windows devices used by VIPs. Deliver high levels of responsiveness, discretion, and professionalism. Lead and manage a team of DSS engineers operating on a 24x7 shift basis. Monitor team performance, provide coaching, and ensure adherence to SLAs. Coordinate shift schedules and maintain consistent support coverage. Oversee daily IT infrastructure operations and end-user support activities. Ensure adherence to IT policies, procedures, and best practices. Coordinate IT support for company-wide events, including AUDIO/VIDEO setup and troubleshooting. Provide expert support for Apple platforms (macOS and iOS).