Loss Prevention Associate

Company Description

bigbasket, a Tata Enterprise, is India's largest online supermarket with a presence in 60+ cities and towns. With over 13 million customers, bigbasket offers a range of services to make grocery shopping convenient for customers. The company values its employees and fosters a people-first environment focused on humility, transparency, integrity, and respect. bigbasket has been certified as a Great Place to Work and is committed to Diversity, Equity, and Inclusion through its Aarambh initiative.

Role Description

-Improve profitability of organization through timely

identification of loss situations and prompt escalation

to stakeholders for preventive measures.

-Evaluate and report exceptions to appropriate.

hierarchy within the defined guidelines.

-Report incidents and notify alarms at stores within

the defined process to appropriate hierarchy and

monitor till the closure #LPA/SG activity.

-Monitor #Loss Prevention aspects related to cycle

count, FEFO, Write off and second sale & cleanliness

-Support investigations in all manner within his span

of control

-DSIR recording and Conduct investigation/corrective

action for all major incidents at site.

-Support ops team in Recovery of loss from the staff/

-Support ops team in Recovery of loss from the staff/Vendor and to file Police complaint/ FIR/NC/ CSR.

Qualifications

• Retail Loss Prevention and Physical Security skills
• Customer Service and Communication skills
• Experience in prevention techniques
• Attention to detail and analytical skills
• Ability to work in a fast-paced environment
• Previous experience in a similar role is a plus