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5.0 - 8.0 years
3 - 7 Lacs
Navi Mumbai
Work from Office
About The Role Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Educated to Degree LevelMinimum of 5 years experience of working within a KYC/AML environmentMinimum of 3 years experience within Quality ControlRelevant financial service experience, ideally within risk, compliance or financial crime.Knowledge or experience of working with commercial or investment banking is desirableAbility to research, making use of the Internet and on-line systemsKnowledge of the regulatory environment is highly desirableExcellent written and verbal communication skillsDrive, Determination and Passion to succeedStrong Attention to detail & an analytical insightDetail oriented, with the ability to work independently and multi-task effectivelyFlexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines.Business and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. What are we looking for Know Your Customer (KYC) OperationsPerform quality checks on completed analyst/senior analyst filesProvide coaching/feedback to analysts on both individual cases & wider process challenges/ changesAct as an escalation point for project providing clear and concise guidance in line with agreedproject policies/proceduresProvide KYC SME guidance to Analysts / Senior AnalystsIdentify / escalate process gaps / issues and work with QC/Process team to rectifyWithin QC team, act as a decision maker in reviewing Quality Control process/policy forremediationEstablish and maintain excellent working relationships with stakeholders at all levelsAbility to manage the team in absence of the team leaderProvide recommendations to the leadership team on any process improvement & highlight in case of any process deviations Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
1.0 - 3.0 years
3 - 6 Lacs
Mumbai
Work from Office
About The Role Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for Coordinate with trainers, instructors, and external vendors to ensure availability and timely delivery of training sessions.Book and manage training venues, facilities, and necessary equipment.Manage and update the organization s LMS, including course setup, user enrollment, and tracking of training completion.Generate and analyze reports on training activities, completion rates, and participant feedback using the LMS.Troubleshoot and resolve any technical issues related to the LMS if needed.Respond to incoming mail in the Scheduling mailbox and respond within the timeframes stated in agreement and processes. Contact vendors, external instructors, facility owners etc. to arrange and confirm class schedules.Serve as a point of contact for training-related inquiries from employees, managers, and external partners.Communicate training schedules, changes, and updates to relevant stakeholders promptly.Escalate potential issues to Delivery Services Management, Capability Management and / or Scheduling Team Lead.Respond to incoming mail in the Scheduling mailbox and respond within the timeframes stated in agreement and processes. Assist in Process Improvement initiatives.MS Office skills:Ability to understand and make sense of large amounts of data in a complex environment, strong Excel & Word skills, working knowledge of other MS Office Suite (Outlook, PowerPoint & One Note) applications, ability to comprehend and quickly learn client data bases / menu based systems and ability to present data in a comprehensible formatClient Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique.English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise / relevant content, smooth thought flow and the ability to present more information in a short span of time / space sensibly. Good organizational, prioritisation and multi-tasking skills.Strong analytical and problem-solving skills.Multi-cultural awareness.Passion for customer service.Team player.Attention to detail.Focus on high data accuracy. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
5.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.Business and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. What are we looking for Perform quality checks on completed analyst/senior analyst filesProvide coaching/feedback to analysts on both individual cases & wider process challenges/ changesAct as an escalation point for project providing clear and concise guidance in line with agreedproject policies/proceduresProvide KYC SME guidance to Analysts / Senior AnalystsIdentify / escalate process gaps / issues and work with QC/Process team to rectifyWithin QC team, act as a decision maker in reviewing Quality Control process/policy for remediationEstablish and maintain excellent working relationships with stakeholders at all levelsAbility to manage the team in absence of the team leaderProvide recommendations to the leadership team on any process improvement & highlight in case of any process deviations Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsEducated to Degree LevelMinimum of 5 years experience of working within a KYC/AML environmentMinimum of 3 years experience within Quality ControlRelevant financial service experience, ideally within risk, compliance or financial crime.Knowledge or experience of working with commercial or investment banking is desirableAbility to research, making use of the Internet and on-line systemsKnowledge of the regulatory environment is highly desirableExcellent written and verbal communication skillsDrive, Determination and Passion to succeedStrong Attention to detail & an analytical insightDetail oriented, with the ability to work independently and multi-task effectivelyFlexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines. Qualification Any Graduation
Posted 1 week ago
5.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role Skill required: Treasury - Front Middle and Back Office Treasury Management Designation: Service Delivery Ops Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.TreasuryThe management of an enterprise s holdings, with the ultimate goal of managing the firm s liquidity and mitigating its operational, financial and reputational risk." What are we looking for "Adaptable and flexibleAbility to perform under pressureProblem-solving skillsWritten and verbal communicationCommitment to quality" Roles and Responsibilities: "In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts" Qualification BCom
Posted 1 week ago
10.0 - 14.0 years
8 - 12 Lacs
Bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Communications Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Ability to establish strong client relationshipProblem-solving skillsAbility to perform under pressureAbility to handle disputesCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
3.0 - 5.0 years
2 - 5 Lacs
Gurugram
Work from Office
About The Role Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.Business and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. What are we looking for Good Communication SkillsEducated to Degree LevelMinimum of 4 years experience of working within a KYC/AML environmentMinimum of 1 years experience within Quality ControlRelevant financial service experience, ideally within risk, compliance or financial crime.Knowledge or experience of working with commercial or investment banking is desirableAbility to research, making use of the Internet and on-line systemsKnowledge of the regulatory environment is highly desirableExcellent written and verbal communication skillsDrive, Determination and Passion to succeedStrong Attention to detail & an analytical insightDetail oriented, with the ability to work independently and multi-task effectivelyFlexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines. Roles and Responsibilities: Perform quality checks on completed analyst/senior analyst filesProvide coaching/feedback to analysts on both individual cases & wider process challenges/ changesAct as an escalation point for project providing clear and concise guidance in line with agreedproject policies/proceduresProvide KYC SME guidance to Analysts / Senior AnalystsIdentify / escalate process gaps / issues and work with QC/Process team to rectifyWithin QC team, act as a decision maker in reviewing Quality Control process/policy forremediationEstablish and maintain excellent working relationships with stakeholders at all levels Qualification Any Graduation
Posted 1 week ago
5.0 - 10.0 years
6 - 10 Lacs
Hyderabad
Work from Office
About The Role Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Microsoft Azure Infra Transformation Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead cross-functional teams to achieve project goals.- Develop and maintain project plans, schedules, and budgets.- Monitor project progress and address any issues that arise. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure Infra Transformation.- Strong understanding of cloud computing principles.- Experience with infrastructure transformation projects.- Knowledge of project management methodologies.- Hands-on experience with Azure services and solutions. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Azure Infra Transformation.- This position is based at our Hyderabad office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 week ago
3.0 - 5.0 years
6 - 11 Lacs
Bengaluru
Work from Office
About The Role Skill required: Finance & Accounting - Accounting & Financial Reporting Standards Designation: Delivery Operations Analyst Qualifications: BCom/CA Inter Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.General Accounting practicesA set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements. What are we looking for Strong analytical skillsAbility to manage multiple stakeholdersDetail orientation Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,CA Inter
Posted 1 week ago
10.0 - 14.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Service Delivery Operations Manager is responsible for leading & managing service delivery across the KYC team. Responsible for delivery of productivity & quality results, while ensuring cases do not age beyond contractual requirements. The Operations Manager should manage overtime, absenteeism, performance & overall time reporting to ensure costs & revenue (recognized in a variety of ways) are in line with forecast. Directly managing 6-8 team leaders. Looking for someone with KYC experience along with ECDD/OCDD knowledgeBusiness and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. What are we looking for Know Your Customer (KYC) Operations Roles and Responsibilities: Manage a team of KYC Team Leaders focusing on quality, productivity, attendance & developmental actions for themselves & supporting this through their teams.Oversee the work completed in your teams to ensure it is of the highest quality standards, perform root cause analysis where this is not the case & implement corrective actionsEnsure that the team operates efficiently, adheres to procedures & policies as set out by the client & Accenture, immediately addressing any situation where this is not the caseHold regular team meetings and create an environment of good communication with effective two-way feedback of information and ideas, ensuring this is happening between teams & team leadersReview the completeness of all reporting, e.g. quality, productivity, downtime & immediately address and anomaliesSupport the KYC team leader to identify data and documentation gaps and coach them through resolving these with the relevant stakeholdersEstablish and maintain excellent working relationships with stakeholders at all levels both internally & clientsPrimary escalation points for clients, providing timely & professional responsesDrive and implement continuous improvement and optimization programs to decrease cost to serve through quality and/or productivity improvements Qualification Any Graduation
Posted 1 week ago
5.0 - 8.0 years
3 - 7 Lacs
Navi Mumbai
Work from Office
About The Role Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Looking for someone with KYC experience along with ECDD/OCDD knowledgeProficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.Business and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. What are we looking for Know Your Customer (KYC) OperationsEducated to Degree LevelMinimum of 5 years experience of working within a KYC/AML environmentMinimum of 3 years experience within Quality ControlRelevant financial service experience, ideally within risk, compliance or financial crime.Knowledge or experience of working with commercial or investment banking is desirableAbility to research, making use of the Internet and on-line systemsKnowledge of the regulatory environment is highly desirableExcellent written and verbal communication skillsDrive, Determination and Passion to succeedStrong Attention to detail & an analytical insightDetail oriented, with the ability to work independently and multi-task effectivelyFlexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines. Roles and Responsibilities: Perform quality checks on completed analyst/senior analyst filesProvide coaching/feedback to analysts on both individual cases & wider process challenges/ changesAct as an escalation point for project providing clear and concise guidance in line with agreedproject policies/proceduresProvide KYC SME guidance to Analysts / Senior AnalystsIdentify / escalate process gaps / issues and work with QC/Process team to rectifyWithin QC team, act as a decision maker in reviewing Quality Control process/policy forremediationEstablish and maintain excellent working relationships with stakeholders at all levelsAbility to manage the team in absence of the team leaderProvide recommendations to the leadership team on any process improvement & highlight in case of any process deviations Qualification Any Graduation
Posted 1 week ago
5.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.Business and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. What are we looking for Great Communication SkillsEducated to Degree LevelMinimum of 5 years experience of working within a KYC/AML environmentMinimum of 3 years experience within Quality ControlRelevant financial service experience, ideally within risk, compliance or financial crime.Knowledge or experience of working with commercial or investment banking is desirableAbility to research, making use of the Internet and on-line systemsKnowledge of the regulatory environment is highly desirableExcellent written and verbal communication skillsDrive, Determination and Passion to succeedStrong Attention to detail & an analytical insightDetail oriented, with the ability to work independently and multi-task effectivelyFlexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines. Roles and Responsibilities: Perform quality checks on completed analyst/senior analyst filesProvide coaching/feedback to analysts on both individual cases & wider process challenges/ changesAct as an escalation point for project providing clear and concise guidance in line with agreedproject policies/proceduresProvide KYC SME guidance to Analysts / Senior AnalystsIdentify / escalate process gaps / issues and work with QC/Process team to rectifyWithin QC team, act as a decision maker in reviewing Quality Control process/policy for remediationEstablish and maintain excellent working relationships with stakeholders at all levelsAbility to manage the team in absence of the team leaderProvide recommendations to the leadership team on any process improvement & highlight in case of any process deviations Qualification Any Graduation
Posted 1 week ago
7.0 - 11.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role Skill required: Omnichannel - Customer Service Technology Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred herePlatform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for Risk managementAbility to establish strong client relationshipProblem-solving skillsAdaptable and flexibleAbility to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 week ago
3.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
About The Role Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Experience working in Client On-boarding, Account Maintenance, Customer Identification Program (CIP) and Know Your Customer (KYC) processes.Conducting PEPs (Politically Exposed Persons) screening and adverse media checksProven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience.Self-motivated and proactive team player who takes ownership and accountability & has strong organizational skills as well as the ability to effectively manage competing priorities.Flexible and able to work well under pressure, manage high volumes, and collaborate with a global team while maintaining a positive attitude.Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word.Business and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. What are we looking for Good Communication SkillsEducated to Degree LevelMinimum of 4 years experience of working within a KYC/AML environmentMinimum of 1 years experience within Quality ControlRelevant financial service experience, ideally within risk, compliance or financial crime.Knowledge or experience of working with commercial or investment banking is desirableAbility to research, making use of the Internet and on-line systemsKnowledge of the regulatory environment is highly desirableExcellent written and verbal communication skillsDrive, Determination and Passion to succeedStrong Attention to detail & an analytical insightDetail oriented, with the ability to work independently and multi-task effectivelyFlexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines. Roles and Responsibilities: Perform quality checks on completed analyst/senior analyst filesProvide coaching/feedback to analysts on both individual cases & wider process challenges/ changesAct as an escalation point for project providing clear and concise guidance in line with agreedproject policies/proceduresProvide KYC SME guidance to Analysts / Senior AnalystsIdentify / escalate process gaps / issues and work with QC/Process team to rectifyWithin QC team, act as a decision maker in reviewing Quality Control process/policy forremediationEstablish and maintain excellent working relationships with stakeholders at all levels Qualification Any Graduation
Posted 1 week ago
3.0 - 5.0 years
2 - 5 Lacs
Noida
Work from Office
Key Responsibilities: Coordinate and oversee the end-to-end logistics operations, including procurement, inventory management, transportation, and distribution. Collaborate with suppliers to ensure timely delivery of materials, negotiate contracts, and manage supplier relationships to optimize costs and quality. Develop and implement strategic plans to optimize the supply chain process, improve efficiency, and reduce lead times. Monitor inventory levels and implement inventory control measures to minimize stock-outs and excess inventory, while ensuring availability to meet production demands. Coordinate with production, sales, and customer service teams to forecast demand, plan production schedules, and ensure on-time delivery to customers. Evaluate logistics performance metrics, such as on-time delivery, fill rates, and transportation costs, and implement corrective actions as needed to meet performance targets. Implement best practices and continuous improvement initiatives to streamline processes, reduce costs, and enhance overall supply chain efficiency. Ensure compliance with regulatory requirements, quality standards, and import/export regulations. Identify opportunities for cost savings and process improvements through data analysis and bench marking. Manage and develop relationships with third party logistics providers and other external partners to optimize logistics services and capabilities. Skills Required: Minimum 5 years of experience in supply chain management, logistics, or related field. Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field; advanced degree or relevant certifications preferred. Strong understanding of supply chain principles, logistics operations, and inventory management. Proficiency in supply chain software and tools, such as ERP systems (e.g., SAP, Oracle) and logistics management platforms. Excellent analytical and problem-solving skills, with the ability to analyze data, identify trends, and make data-driven decisions. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners. Proven ability to manage multiple projects and priorities in a fast-paced environment. Detail-oriented with a focus on accuracy and quality. Strong negotiation and supplier management skills. Knowledge of import/export regulations and international trade practices is desirable. Required Candidate Profile: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field; advanced degree or relevant certifications preferred. Minimum 5 years of experience in supply chain management, logistics, or related field, with a focus on procurement, inventory management, and transportation. Demonstrated track record of managing logistics operations and optimizing supply chain processes. Strong analytical, communication, and interpersonal skills. Detail-oriented with a focus on accuracy and quality. Ability to thrive in a dynamic and fast-paced environment.
Posted 1 week ago
3.0 - 8.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Duties and Responsibility-: Having Good amount of experience in handling warehouse Inventory Management for the multiple locations Candidates must have the back ground from 3Pl warehouse industries and cold Chain Industries Co-ordinate with Multiple location in getting the MIS and Monthly stock audits reports and analyse and publish the same to management Should be expertise in Inventory reconciliation and providing insights to branch team in identifying the problems and errors due to wrong entry and wrong counting with detailed analysis Must have Good experience in advanced Excel and Microsoft Navision in analyzing the large data and provide solution to Branch team Should be able to travel multiple location in conducting stock audit and reviewing the SOP at warehouse level Co-ordination with auditors in submitting historical data and able to clear the queries respect to operations in Microsoft Navision done branch team.
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
Chennai
Work from Office
Logistics CoOrdinator is responsible for managing end to end international logistics operations, ensuring timely shipments, cost efficiency, and accurate documentation. Tracking orders to meet business & client requirements. Provident fund Health insurance
Posted 1 week ago
0.0 - 2.0 years
3 - 3 Lacs
Chennai
Work from Office
Responsibilities: * Manage supply chain operations from sourcing to delivery * Optimize transportation & fleet management * Coordinate logistics activities with stakeholders * Generating Invoices and E way Bill for Outbound Operations
Posted 1 week ago
4.0 - 7.0 years
2 - 6 Lacs
Mumbai
Work from Office
Overview Our client is in a chemical trading, manufacturing, and logistics, with operations across India, UAE, and other global markets is looking for a detail-oriented and organized Logistics and Documentation Executive , based in Andheri East, Mumbai , to manage and oversee all aspects of shipping and logistics documentation. The ideal candidate will ensure accuracy, compliance, and timely processing of documents while proactively resolving discrepancies and addressing issues with efficiency. Key Responsibilities Applying for Chamber of all Sea Shipments. Preparing all SEA Documents for all Areas after loading. Submission of Bank Documents for SEA shipments to Finance Department. Applying for Chamber of all JV orders. Preparing Documents for all JV orders. Submission of Bank Documents for all JV orders. Uploading Documents on Cargo X for all, -JV orders. -Bulk () -Back to Back () Applying for SIRA of all SEA shipments. Keeping track of SIRA applications as per loading sheet and follow up with planner for Documents required for SIRA application. Maintaining Excel sheets for SIRA and Cargo X applications. Preparing all ROAD Documents including bank submission. Applying for SIRA of all ROAD Exports. Keeping track of SIRA applications as per loading sheet and follow up with planner for Documents required for SIRA application. Applying for SIRA for IMPORTS. Coordination With SIRA IT team for website issue. MOFA application EXPORT & IMPORT as per the instruction of Planner. TRANSFER OF OWNERSHIP task for Lester till Dispatch. Coordinating with Terminal Team for Dispatch orders of Lester. MOH application as per planners request. Handle Delivery Order (DO) documentation. Manage bulk documentation, including B/L amendments, switching, shipping invoices, and customs declarations. Oversee transshipment documentation. Must Have Expertise in bulk vessel documentation. Knowledge of port operations and customs clearance processes. Proficiency in handling insurance claims and customer complaints. Experience : 4-7 years of relevant experience PG Diploma in Shipping, Logistics & Supply Chain Management or equivalent. Certifications in International Logistics, Logistics Management, and Supply Chain Management are a plus.
Posted 1 week ago
0.0 years
2 - 3 Lacs
Chennai
Work from Office
We are Hiring for Work Integrated Learning Program. The Students those who are interested to Study their MBA in Logistics along with their Work can Apply. Salary : 17k to 30k College Fees : 5 to 6 Lakh for 2 years
Posted 1 week ago
5.0 - 9.0 years
7 - 11 Lacs
Noida
Work from Office
Coordinate and oversee the end-to-end logistics operations, including procurement, inventory management, transportation, and distribution.Collaborate with suppliers to ensure timely delivery of materialsProficiency in supply chain software and tools, such as ERP systems (e.g., SAP, Oracle) and logistics management platforms.
Posted 1 week ago
6.0 - 10.0 years
0 - 0 Lacs
pune
On-site
Job Title: Regional Sales Manager Job Location: Pune Job Summary: We are seeking a results-driven and experienced Regional Sales Manager to lead and grow our Ecomiles business. The ideal candidate will have extensive experience in the new tyre business, with a deep understanding of the transport industry, tyre retail network, and retreading process. This role demands a strategic thinker capable of driving sales, developing dealer networks, and ensuring customer satisfaction through effective after-sales service. Key Responsibilities: 1. Sales & Dealer Development Appoint new dealers (Retail Partners) such as tyre dealers and transport industry associates. Achieve monthly, quarterly, and annual sales targets through effective dealer and channel partner management. Develop and grow a base of transporters for each dealer to expand market reach. Generate demand for the product and drive market penetration. 2. Relationship Management Build and maintain strong relationships with Retail Partners (RPs) to help increase their sales. Develop strategic relationships with fleet operators and end users to promote long-term engagement. Conduct joint visits and organize promotional events (e.g. customer meets, campaigns) for RPs. 3. Brand Promotion & Market Development Ensure branding of all dealer outlets as per company standards. Promote the company's value proposition (cost saving, warranty, performance guarantees) during transporter visits. 4. After-Sales Support Attend to customer and RP claims and complaints, ensuring resolution to maintain service quality. Coordinate with logistics to ensure timely deliveries and efficient supply chain management. 5. Strategy & Reporting Develop periodic business plans and strategies aligned with the company's broader objectives. Analyze market trends, competitor activities, and business data to identify growth opportunities. Lead, manage, and support the regional sales team (if applicable) to meet performance targets. Qualifications: Post-Graduation in Business Administration, Marketing, or equivalent. 6-10 years of relevant experience in the new tyre industry, with experience in dealer management and regional operations. Proven team leadership and market development capabilities. In-depth knowledge of tyre retreading processes is a strong advantage. Key Skills: Strong communication and interpersonal skills Team management and leadership Negotiation and closing skills Strategic planning and market analysis Problem-solving and customer service orientation Familiarity with the transport and logistics ecosystem
Posted 1 week ago
2.0 - 7.0 years
5 - 6 Lacs
Mumbai
Work from Office
Preparing sales invoice, Eway bill and E-invoice on timely basis Final approval of sales invoice to be taken form accounts department Workers and logistics overall responsibility Generate customer reference from transporters and pass on to sale team Required Candidate profile Preferred industry - oil & gas/ petrochemicals/ polymers/ lubricants / specialty chemicals - these industries are first preference. Certification in Tally software (Added advantage)
Posted 1 week ago
5.0 - 10.0 years
25 - 40 Lacs
Bengaluru
Work from Office
Strategic Planning & Execution Develop and implement supply chain strategies aligned with business goals Optimize processes across procurement, logistics, warehousing, and fulfillment Drive supply chain digital transformation initiatives Team Leadership Lead large, geographically distributed teams (central + ground operations) Build high-performance supply chain teams and foster collaboration Operational Excellence Ensure efficiency, cost reduction, and service level improvements Monitor KPIs like order fulfillment rates, inventory turnover, logistics costs Risk Management & Compliance Identify risks (supplier disruptions, logistics bottlenecks) and implement mitigation plans Ensure compliance with regulatory standards across regions Vendor & Stakeholder Management Manage key vendor relationships for procurement and logistics Collaborate with cross-functional teams (sales, operations, finance) Technology & Data-Driven Decision Making Implement supply chain management software and analytics platforms Leverage data to forecast demand and manage inventory effectively
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
guwahati, assam
On-site
As a Godown Staff member, your primary responsibility will be to supervise the loading and unloading of steel items stored in the godown. We are seeking individuals who are willing to stay on the premises for better management and security. Your role will involve tasks such as labor management, logistics management, stock management, and overall godown management. It is essential for you to be available 24x7 at the godown to handle any operational requirements that may arise. In terms of benefits, we offer a room for accommodation with washroom facilities within the premises. Basic amenities such as water and electricity will be provided. However, it is important to note that food and other personal expenses will not be covered by the company. While prior experience in a similar role would be advantageous, we also welcome candidates who are willing to learn and grow within the position. This is a full-time job opportunity that requires dedication and commitment to the responsibilities at hand. Candidates must be willing to commute or relocate to North Guwahati, Guwahati, Assam, as the work location is in-person. Reliable transportation or plans for relocation before starting work are preferred for this position.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
You will be responsible for maintaining accurate inventory records and conducting regular stock checks and reconciliations. Your role will involve coordinating the receiving, warehousing, and distribution of outfits, ensuring timely and accurate shipping and receiving of products. It will be your duty to monitor and manage documentation for incoming and outgoing shipments, as well as ensuring that incoming products are receipted and managed appropriately according to company procedures. You will also be expected to ensure compliance with laws and regulations regarding transportation and logistics, prepare and maintain all necessary documentation and reports for import/export activities, and address and resolve any issues or complaints related to logistics and transportation. Providing timely updates to customers regarding their orders and shipments will be crucial to maintaining high levels of customer satisfaction through effective logistics management. Experience with ERP systems such as SAP or Odoo is preferred for this role. You should be willing to work in various environments, including warehouse and store settings. Key result areas for this position include accuracy of inventory records, timeliness of shipments, receiving accuracy, compliance and documentation, and on-time delivery. This is a full-time position with benefits such as health insurance and provident fund. The work schedule is during day shifts with a performance bonus opportunity. The ideal candidate will have at least 3 years of total work experience and will be required to work in person at the designated work location.,
Posted 1 week ago
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