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7.0 - 12.0 years

11 - 15 Lacs

Mumbai

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Logistics Projects Drive all logistics expansion projects for the function. Responsible for infrastructure upgradation of CFAs / warehouse transitions in line with business need. Work closely with Global Purchase in closing RFQs. Drive network optimisation initiatives. Plan roadmap for distribution strategy. Supply Chain Excellence Ensure statutory compliance at CFAs. Conduct CFA certification audits. Identify and drive service level improvement opportunities. Drive digital initiatives in Supply Chain. Support all Global Supply Chain Projects. Conduct periodic RFQs and e-auction to drive cost leadership initiatives. Manage E-to-E SAP enhancement projects. Warehouse Management Manage the Primary Distribution centres. Implement SAP WMS in all PDCs. Do industry benchmarking and implement automation in warehousing operations. Budgeting & Spend Management Responsible for preparing F&D budget. Identify and drive margin and profitability initiatives. Review F&D GL & CC postings on monthly basis. Track budget vs spend and publish dashboards. Distribution QA Ensure compliance on distribution QA SOPs for any new site qualification. Work closely with distribution QA team for Global Audits. MINIMUM QUALIFICATIONS Minimum Education Graduate BE / BTech preferred Education Level Major/Field of Study Post Graduate Industrial Engineering, Logistics Management, Supply Chain Management, Operations Research MINIMUM WORK EXPERIENCE Experience Experience Details Minimum 7+ years of relevant experience. Experience in managing large scale Supply Chain & Logistics Projects Deep understanding of CFA / Warehouse / Sales Commercial / SAP / Transport operation People Management skills Analytical & Data Skills

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2.0 - 7.0 years

4 - 7 Lacs

Ahmedabad

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Actylis is a global solutions provider with over 75 years of experience, specializing in streamlining the management of critical ingredients and raw materials for our business partners. We offer both sourcing and manufacturing solutions tailored to meet diverse and evolving needs, ensuring a reliable, agile, and secure supply network. Our commitment to customization allows us to create flexible solutions, whether it s a unique specification, custom packaging, or tailored logistics strategies. With deep expertise in quality and regulatory compliance, sourcing and logistics management, analytical services, and R&D support, we reduce complexities and mitigate risks, empowering our partners to focus on growing their business. In furtherance of that goal, Actylis is seeking new members of the team. This expansion, coupled with a comprehensive benefits package, and opportunities for challenge and growth, make Actylis the ideal place to work and thrive. We hope you ll consider joining us! Location: Actylis Ahmedabad Position summary: The Quality Service Specialist primarily supports commercial and customer quality document requests. Key Responsibilities: Develop Goals and Motivations for Excellence in Quality Support Services: Place the interests of the Commercial Team and the Customer first; our success depends on their success. Be highly responsive and timely to the Commercial Team and Customer Key Accounts. Meet deadlines; communicate status and delays to the Team and customers proactively. Pursue an unrelenting quest for quality; use speed and simplicity to achieve goals. Communicate pleasantly and effectively. Demonstrate professional etiquette and courtesy when interfacing with customers. Conduct oneself with the highest level of integrity and business ethics. Commit to teamwork; seek out and use the ideas and skills of all colleagues. Reach for the highest standards of performance; show a passion for winning. Commercial Team Support Function: Curate any and all Commercial Team and direct Customer Requests: Process information received from Commercial Team personnel via SFDC or the shared email inbox. Manage and prioritize information to ensure timely delivery as per the established SLAs. Organize and maintain documentation received in the Quality sharepoint and/or MasterControl and conduct follow-up, as applicable. Liaise with internal and external stakeholders to resolve customer requests. Complies with and adheres to all regulatory compliance areas, policies and procedures. Identifies and implements best practices in Quality Services. Keep all document logs and SFDC task queue up-to-date. Review weekly tasks and responsibilities with direct supervisor. Coordinate the review and signature of CDA/NDAs and QAAs. Coordinate the completion of customer questionnaires, declarations and statements. Update Actylis Statements, Declaration and documents including but not limited to: TSE/BSE, Elemental Impurities, Residual Solvents, GMO, Allergens, Melamine, Prop 65, etc. Respond to Product Information Requests including but not limited to: Specifications, Typical COAs, Certificate of Origin, Test Methods, Shelf-Life Letter, Manufacturer and Supply Chain Information, Packaging Specification/Information, Storage Conditions Statement, Stability Statement, Stability Data, Example Label, etc. Manage product Information packages based on ICH and/or IPEC guidelines. Act as liaison in organizing the timing and set-up of customer audits Qualifications & Experience: Bachelor of Science in Chemistry or related field Quality Systems Knowledge (ISO and GMP) - 2 years experience Industry knowledge preferred Strong communication (oral and written) Accurately apply due dates Meet deadlines Complete tasks Sense of urgency Ability to make sound decisions Ability to multi-tasks Ability to read, understand and apply complex instructions/regulations Stress-management Computer literate Self-motivated, have initiative Analytical Ability to work independently Time-management Attention to detail SUPERVISORY RESPONSIBILITIES: N/A Actylis is an Equal Opportunity Employer. Actylis does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.

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10.0 - 20.0 years

17 - 30 Lacs

Chennai, Singrauli, Raipur

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Job Summary: We are seeking an experienced and dynamic Regional Head of Logistics Operations to oversee and optimize logistics functions within the assigned territory. The ideal candidate will possess strong expertise in identifying and onboarding local transporters and logistics partners, conducting detailed cost analysis, negotiating rates, and fostering relationships with local unions and stakeholders. The role requires a deep understanding of regional logistics challenges, effective liaisoning, and strategic planning to ensure seamless logistics operations. Key Responsibilities: 1. Transporter & Logistics Partner Identification: Identify and evaluate local transporters and logistics service providers within the assigned territory. Conduct due diligence to ensure partners align with company standards and requirements. Establish and maintain a network of reliable local logistics players. 2. Tendering & Cost Analysis: Lead the tendering process for logistics services. Perform comprehensive cost analysis based on tender specifications. Negotiate rates and contractual terms to optimize costs and service levels. Ensure competitive and sustainable pricing models. 3. Onboarding & Contract Management: Facilitate onboarding of selected logistics partners. Manage contractual agreements, ensuring compliance and performance standards. Regularly review and renew contracts as per business needs. 4. Local Liaison & Stakeholder Management: Develop strong relationships with local transporter unions, authorities, and relevant agencies. Stay updated on regional logistics issues, regulations, and compliance requirements. Act as the primary point of contact for local logistics-related matters. 5. Operational Oversight & Issue Resolution: Monitor day-to-day logistics operations within the region. Address and resolve operational challenges proactively. Implement process improvements to enhance efficiency and cost-effectiveness. 6. Regulatory & Compliance Adherence: Ensure all logistics activities comply with local laws and regulations. Maintain proper documentation and reporting standards. 7. Team Leadership & Development: Lead a team of logistics coordinators and support staff. Foster a culture of continuous improvement and high performance. 8. Operational Oversight: Supervise daily logistics activities, ensuring timely and efficient transportation and ash disposal. Monitor performance metrics and implement improvements. Oversee ash disposal activities, ensuring compliance with environmental and safety standards. Coordinate with disposal agencies and ensure proper documentation and reporting. Qualifications & Experience: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field. Masters preferred. Minimum of 10+ years of experience in logistics operations, with significant exposure to regional or territory-specific logistics management. Proven experience in identifying, evaluating, and onboarding local transporters and logistics providers. Strong expertise in cost analysis, tendering processes, and rate negotiations. Familiarity with local transporter unions, associations, and regional logistics issues. Excellent negotiation, communication, and stakeholder management skills. Ability to analyze complex logistics problems and develop effective solutions. Proficiency in logistics management software and MS Office Suite. Note: The position will be based in Chennai managing Pan India locations. we are looking for a person who has good experience in identifying local transporters, negotiating rates, and onboarding. Should have good database of Transporters Pan India Must have good experience in mileage, & costing etc. Speaking in Hindi is must. We ware looking for someone who has handled UP, MP, Odisha, Jharkhand, West Bengal etc. If your profile is suitable, please send your resume to sudhaya.k@refex.co.in / whatsapp - 75501 12776 with the below mentioned details and also refer your friends for the same. Follow us on linkedin @ www.linkedin.com/in/sudhaya

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4.0 - 6.0 years

11 - 15 Lacs

Ahmedabad

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The position is with the Communication BU and you would be responsible for supporting our business operations and sales analysis. The role demands sales business intelligence, reporting and analytics skill. Through sales reporting and analytics, the team provides visibility into the BUs sales pipeline, integrating information from sales, customer and financial sources for a complete and detailed overview of the sales performance. Role description Driving BU initiatives across the entire spectrum of internal operations. Analyze internal operations metrics and proactively project findings to the BU leadership team along with strategy/guideline for reigning in the outliers. Executing the above guidelines/strategies to better adherence to business processes. Interpreting financial and operational reports and providing a consolidated view of the business trajectory for the quarter. Help empower customer relationships by ensuring profitable performance of business operations and driving excellence in internal processes. Execute cost benefit interpretation of internal programs. Mentoring, managing and leading the sales operations team. Competencies Ability to work collaboratively across business functions and leadership role. Ability to negotiate within a matrixed organizational structure. Strong Program Management experience Ability to manage and lead to connect with senior management team Education and Experience - Previous program management and business operations exposure. Should have strong execution & analytical skills. Education qualifications - Engineer / MBA. team. Ability

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10.0 - 17.0 years

15 - 25 Lacs

Navi Mumbai

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The role oversees the full Demand Planning that consists of forecasting & sales planning of sell-out and sell-in, according to established methods, processes, and workflows, for India. The incumbent also ensures thorough review, control and balancing of supply planning and execution to always maintain adequate inventory levels at CSA and its various locations. The role is hands on, proactive, and highly focused on the development and execution of supply chain processes for NAOS INDIA, with the objective to meet sales and service objectives. Role & responsibilities Prepare, examine, and analyze supply chain financial statements to assess accuracy, completeness, and conformance to reporting and procedural standards. Manage and control the Demand Planning Process on country level, with a monthly rolling order/forecasting process & ensure high quality throughout all working processes (related to DP/Forecasting). Responsible for the generation of a 24 months rolling forecasts, in close coordination with all necessary contributors or stakeholders, such as but not limited to customers, sales & marketing, regulatory and finance. Setting up and maintaining monthly demand planning cycles i.e. monthly rolling order forecasts process incl. plausibility checks prior to SAP/APO upload. Responsible for balancing country Demands & Supply/production plans and ensure adequate stock levels and shelf life of stocks . Submit S&OP approved monthly forecast to HQ supply team. Leverage on internal and external sales data to ensure awareness of sell-out development and market trends, as well as knowledge of sales & marketing activities (private & tender). Ensure analysis and action setting where gap are identified (eg +/-10% vs. orders or forecasts). Continuously improving the sales forecasting techniques, process and input from the cluster, through trainings and collaboration with local commercial teams. Exception management follow up, e.g. supply shortfalls & tenders linked to mapping where potential downsides can be compensated. Support decision making process for product allocation and prioritizations in case of product shortages. Support and participate actively in the change control and change management process of product changes by adequately matching demand and supply to registration change status (eg SL changes, T&L changes etc ). Identify and define reasonable bridging stocks when necessary. Proactively facilitating, optimizing best practices & consensus between functional stakeholders (Demand Planning, Purchasing, Sales & Marketing, Regulatory, Operations, Finance, and IT). Ensure the continuous product availability, in-line with Companys stock and supply policy (see SLA). Ensure and/or support adherence to timely receipt of inventory and sales reports (ex-distributor sales) from CSA. Ensures on time supply with the right documents through a close coordination with HQ sales administration. Active contribution to the yearly budgeting process as well as Latest Estimate Sales processes. KPIS : Forecast Accuracy (sell-out/sell-in), OTIF, Order Accuracy, On-Time Reports, Customer Satisfaction, Stock Norm, RED (Returns, Expiries, Damages). Preferred candidate profile Must have an MBA degree in Operations or Supply Chain. Additional certification in Supply Chain Management will be an advantage. Should have at least 10 years of experience in Supply Planning ,Inventory Management and Forecasting in B2C business Should have strong Leadership Skills with Excellent Follow up and sense of urgency Should have solid organizational Skills and the ability to operate in a fast paced environment with multiple priorities Ability to work both independently and as a team member is required with analytical and creative skills combined with an enthusiastic can do attitude Should have high drive for results Must be proficient in Ms Excel

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9.0 - 14.0 years

3 - 6 Lacs

Panipat, Sonipat, Baghpat

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New Vendor Development Purchase & Procurement of Material Supply Chain Management Idea of materials like Sheet Metal, Wood, Glass, Electrical Hardware good knowledge of PO ,Invoice, (GRN),Payment Tally & Excel Loction - Kundli

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5.0 - 10.0 years

20 - 25 Lacs

Gurugram, Greater Noida, Taoru

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PFB the key responsibilities: Accountable for achieving service level, cost, quality and employee morale within his/her AOR. Ensuring & Developing SOP compliance & implementation of the policies and is a part of audit team to find gaps and provide quick and accurate solutions. Work with Engineering and Product teams to develop solutions, SOPs and to drive automation within their facilities. Facilitate communication and coordination with different teams such as commercial, security & fleet. Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. Monitoring employees safety and security parameters across region and ensures no unlawful activity occurs. Ensuring the pipeline and succession plan for the team for SMs and below is in place. To assess the capability gaps of the team and to build/execute a plan to close the gaps. Formulating a contingency plan for his/her respective AOR. Plan & execute facility relocation, expansion, and sorter implementations. Responsible for training, mentoring, coaching of Senior Managers & Managers. Benchmarking with competition regarding First Mile & Middle Mile Delivery solutions to bring in innovations and industry best practices to Delhivery. HR/Employee related KRAs Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor Candidate to be open to work in 6 days work week and shifts

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4.0 - 9.0 years

7 - 11 Lacs

Pune

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Logistics Management 4 years + in Logistics Management Upto 11LPA Pune Skill – Expert in Logistics Management, Good communication skills, Excellent MS Office skill such as MS Excel, PPT etc... mansikohliimaginator@gmail.com Required Candidate profile Order Management Process, Order fulfillment,Load planning, Agreements,Order Amendments,Pricing,Reporting and analytical ability to handle order generation procedures

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2.0 - 5.0 years

6 - 10 Lacs

Pune

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We are hiring faculty members for our College of Management in following specializations: International Business (IB) Port & Shipping Management (PSM) Hospital & Health Care Management (HHM) Digital Marketing (DM) Business Analytics (BA) Logistic & Supply Chain Management (L&SCM) Bachelor of Compute Applications & Master of Computer Applications (BCA & MCA) Educational Qualifications for Assistant Professor 1. Masters degree in the relevant subject with at least 60% marks from a recognized university. 2. UGC NET/State SET qualification or Ph.D. in the relevant discipline. 3. Desirable: Teaching experience and research publications in peer-reviewed journals.

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12.0 - 15.0 years

13 - 16 Lacs

Kolkata

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Role & responsibilities Tendering of different rake of railways ,MIS , Financials GPWIS movement . GPWIS complete operation. Railway coordination in the Division and Zonal level for day-to-day traffic and Liasioning . Coordinating with Indian Railways for allocation & traffic movements for smooth cargo operation of port. Goods Terminal Management, Data Analysis, MIS, Power Point Presentation Monitoring all commercial issues involving Railway Commercial as per port requirement. Ensuring Affordable TAT of the GPWIS rakes to hance NGR traffic credit. Planning for the movement of rakes in NGR system to achieve the budgeted target. Finalization of BPC based destinations for dispatching the rakes. Monitoring & coordinating with Railway traffic commercial for NGR credit. Manpower planning & management of Railway Services. Implementation of SOP, JSA, HIRA to strengthen safe work environment. Implementation & audit compliance of IMS, 5S, internal safety, commercial transaction. Monitoring & Coordinating of all MIS for business & KPI for services providers. Coordination with SECR Railway for allotment of rakes for intime supply to meet buffer stock Quantity declaration, Monthly return filing and despatch reconciliation with mining Dept and clearances Railway coordination with local station, divisional and zonal railway offices. Rake planning, coordination with railway authorities for supply against pending Indents Managing of Private Railway siding for traffic of more than 150 rakes in a month Handling Inward bulk material from import procedure to railway dispatch to plant. Preferred candidate profile

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3.0 - 8.0 years

3 - 4 Lacs

Bengaluru

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Responsibilities: * Manage logistics operations * Vendor onboarding, negotiations, vendor coordination & payments, placement & tracking * Optimize transportation costs * Client billing * Reco client & vendor * Documentation handling & Daily MIS Health insurance Provident fund Annual bonus

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8.0 - 13.0 years

8 - 12 Lacs

Kolkata

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Role & responsibilities Road logistic operation Day to day Liasioning with transporters . Truck Placement Tendering Driving continuous process improvements in logistics and transportation by leveraging industry best practices, technology, and collaboration. Implementing strategic logistics solutions to reduce lead times, enhance efficiency, and drive cost-effective cargo movement. Conducting auctions and negotiating freight contracts to secure competitive and efficient transportation solutions. Managing transportation and supply chain for raw materials, TMT , structural components, finished products focusing on cost optimization, efficiency, and workflow enhancement. Following up with accounts to ensure timely processing of freight bills and on-time payments to transporters. Liasioning with customs authorities, transport partners, and key stakeholders to ensure compliance, risk mitigation, and uninterrupted supply chain operations. Develop and implement logistics strategies that align with the companys objectives, ensuring efficient and cost-effective transportation of goods. Successfully planned and executed e-auctions for freight, securing competitive rates and improving service quality by managing carrier pre-qualification, auction documentation, live monitoring, and bid evaluation. Utilize advanced GPS tracking systems to monitor shipment progress in real-time, proactively managing any delays or issues to maintain delivery commitments. Monitor and control logistics costs, seeking opportunities to reduce expenses through efficient route planning, bulk shipping, and vendor negotiations. Collaborate with internal departments such as sales, production, and procurement to ensure seamless supply chain operations and support overall business goals. Daily Truck Placement/Conducting Competitive bidding in Web portal. Freight Negotiations for truck placement , Transit time monitoring and Transporter Bill verification . Entry and processing or Payment (bill Passing). GST and Tax verification (Transporter Bill). Freight register maintenance and MIS Reporting. Preferred candidate profile Who have previously worked in Road Logistics Management.

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15.0 - 20.0 years

50 - 70 Lacs

Mumbai, Gurugram

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Develop & execute sales strategy - Contract Logistics, Order Management Systems & Freight Forwarding to achieve sales targets & overall revenue goals of PAN India Collaborate with Sr. Management & other deptt for sales strategies for overall business Required Candidate profile Exp Leadership role, managing sales team PAN India Contract logistics, including warehousing, transportation & supply chain Work with finance teams to develop pricing strategies, contracts & proposals

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5.0 - 10.0 years

7 - 17 Lacs

Bengaluru

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For SugarFit (A CultFit partner company) is hiring for Operations Manager (Phlebo and Logistics) If you are keen to explore, please apply using the link below: https://lnkd.in/gmqN7EKA

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3.0 - 5.0 years

1 - 4 Lacs

Anakapalle, Visakhapatnam, Yelamanchili

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About Flipkart :- The Flipkart Group is one of Indias leading digital commerce entities and includes group companies Flipkart, Myntra, and PhonePe. Started in 2007, Flipkart has enabled millions of consumers, sellers, merchants and small businesses to be a part of Indias e-commerce revolution. With a registered customer base of over 200 million, offering over 150 million products across 120+ categories. Our efforts to democratize e-commerce in India, driving access and affordability, delight customers, create lakhs of jobs in the ecosystem and empower generations of entrepreneurs and MSMEs has driven us to innovate on many industry firsts. Flipkart is known for pioneering services such as Cash on Delivery, No Cost EMI and easy returns customer-centric innovations that have made online shopping more accessible and affordable for millions of Indians. About the role :- Grocery-Fulfillment - Drive Grocery-Fulfillment operations to drive the requirements and high level process solutions, leading cross-functional activities and managing the timelines for field operations to support Ops metrics. What you’ll do: Processing Daily Inbound & Outbound Orders. Maintaining Quality standards Ensuring WOM (Warehouse Order Management) & Inventory Management. Handling the team Executives & large task force Controls inventory levels by conducting physical counts. Reconciling with a data storage system. Define high level of safety & quality standards/ guidelines & 100% adherence of same.(Zero Accident/incident)Managing Prexo and physical counts Handling Offroll Executives,DEO’s,MH & regular monitoring. Manpower & Roaster planning. Role & responsibilities Kindly share your updated resume at email id - a.chinraj@flipkart.com

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2.0 - 3.0 years

3 - 4 Lacs

Mumbai

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Manage end-to-end export and import operations, including documentation, customs clearance, freight forwarding, • Liaise with freight forwarders, shipping lines, CHA (Customs House Agents), and other logistics partners to coordinate shipments.

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6.0 - 10.0 years

25 - 40 Lacs

Bengaluru

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Strategic Planning & Execution Develop and implement supply chain strategies aligned with business goals Optimize processes across procurement, logistics, warehousing, and fulfillment Drive supply chain digital transformation initiatives Team Leadership Lead large, geographically distributed teams (central + ground operations) Build high-performance supply chain teams and foster collaboration Operational Excellence Ensure efficiency, cost reduction, and service level improvements Monitor KPIs like order fulfillment rates, inventory turnover, logistics costs Risk Management & Compliance Identify risks (supplier disruptions, logistics bottlenecks) and implement mitigation plans Ensure compliance with regulatory standards across regions Vendor & Stakeholder Management Manage key vendor relationships for procurement and logistics Collaborate with cross-functional teams (sales, operations, finance) Technology & Data-Driven Decision Making Implement supply chain management software and analytics platforms Leverage data to forecast demand and manage inventory effectively

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3.0 - 5.0 years

5 - 9 Lacs

Hyderabad

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Skill required: Digital Inside Sales - Inside Sales Designation: Service Delivery Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Service Desk role is the key role in supporting the iTPM team achieve their goals. The Service Desk is responsible for; Maintain and update customer eligibility Process new add on offers Process and assign new customer to iTPM team based ono eligibility requirements Maintain offer lists Owns and resolve Offer Triage lists Responding to inbound offer emails The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles. Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for The Service Desk role is the key role in supporting the iTPM team achieve their goals. The Service Desk is responsible for; Maintain and update customer eligibility Process new add on offers Process and assign new customer to iTPM team based ono eligibility requirements Maintain offer lists Owns and resolve Offer Triage lists Responding to inbound offer emails Minimum of 1 years experience in sales or lead generation Language(s) Required:English + Other (depending on role/location) Minimum level C1 required Minimum of 1 year spent in previous sales role Prior inside sales experience with emphasis on both outbound and inbound calling Roles and Responsibilities: Maintain and update customer eligibility Process new add on offers Process and assign new customer to iTPM team based ono eligibility requirements Maintain offer lists Owns and resolve Offer Triage lists Responding to inbound offer emails Qualification Any Graduation

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7.0 - 11.0 years

7 - 11 Lacs

Bengaluru

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Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Service Delivery Operations Team Lead Qualifications: BCom Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Responsibilities/Authorities Interpret day-to-day business objectives and prepare/execute operational practices/work programs. Ensure proper execution of processes by team Review all incoming work for clarity, provide clear work directions, e.g., receive requests for assistance from the field, determine level of assistance required and respond appropriately May perform data entry or other client related tasks in various systems, as required Demonstrate expert knowledge of processes and related systems to effectively perform responsibilities a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.May make decisions about the day-to-day operation of the group, including management of work assignments and information between shifts as well as approach regarding workload, equipment, staffing, and scheduling. Includes adjusting work hours as necessary to meet deadlines, e.g., overtime, evening and weekend hours Manage workloads to ensure even distribution of responsibilities and provide development opportunities, when available, with assistance from supervisor or workforce planner May perform and/or ensure completion of quality review check on outgoing work (e.g., proof data entry, correspondence, and other tasks) within immediate team to ensure quality, accuracy, and consistency Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance.Identify and assist with development of support materials for team use, e.g., training manuals, job aids, and views in databases Prepare and analyze complex reports/information and formulate conclusions Ensure that all of the client responsibilities occur in accordance with the statement of work and service level agreement with client(s) Act as subject matter expert for team members, peers and/or clients as assigned May act as a point of contact for senior client representatives What are we looking for Required to direct work within clear budget guidelines Meet with project managers on large or complex projects to determine format, plan the project timeframe and estimate the projects overtime needs Perform analysis of quality audits; analyze results and develop process improvements to maintain quality deliverables Assist with providing operational statistics and escalate operational issues to supervisor Plan and facilitate weekly (as required) team calls/meetings. May present and facilitate at group meetings and new hire integrations; may develop presentation content Exhibits basic competency indicators consistently and effectively:Demand Management Estimating Financial Management Risk Management Scope Management Service Change Management SDS - Standard Delivery Solution Vendor Management Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom

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0.0 - 1.0 years

2 - 6 Lacs

Mumbai

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Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Language - Ability: English(International) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for Talent Development processTalent Development process Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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10.0 - 14.0 years

5 - 10 Lacs

Mumbai

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Skill required: Talent Development - Learning Operations Designation: Vendor Management Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processManage learning solutions, including activities such as registration, vendor management, product support, learning management system. What are we looking for Vendor ManagementTeam ManagementStrong analytical skillsWritten and verbal communicationNegotiation skillsLearning Delivery Operations Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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7.0 - 11.0 years

8 - 12 Lacs

Gurugram

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Skill required: Record To Report - Accounting & Financial Reporting Standards Designation: Delivery Operations Team Lead Qualifications: BCom Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.A set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements." What are we looking for "Ability to establish strong client relationshipStrong analytical skillsCorporate planning & strategic planningThought leadershipAdaptable and flexibleCPA is MUST." Certifications: CPA - Certified Public Accountant Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification BCom

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10.0 - 14.0 years

8 - 12 Lacs

Mumbai

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Skill required: Marketing Operations - Operations Management Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAn area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in terms of meeting customer requirements." What are we looking for "Program Project ManagementDelivery ManagementDelivery Operations ControlService DeliveryMentoringAdaptable and flexibleProblem-solving skillsAgility for quick learningResults orientationStrong analytical skills" Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification Any Graduation

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3.0 - 6.0 years

1 - 3 Lacs

Faridabad

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We are seeking a proactive Sales and Dispatch Coordinator to manage order processing, coordinate dispatches, and support the sales team . Experience in sales coordination, logistics, and inventory management in an industrial or electronic industry.

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1.0 - 3.0 years

3 - 4 Lacs

Gurugram

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Manage office supplies, Maintain records, Support HR tasks, coordinate travel, Logistics management and handle admin duties ensuring smooth daily operations in a dynamic environment. Strong organization and communication skills required. Provident fund

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