1768 Ldap Jobs - Page 13

JD Lead the IT in the organization with major verticals NOC, IT OPS, IT Security, and IT Assets with the commitment to the agreed SLA/TAT. Maintain the CAPEX/OPEX and plan the AOP of the year. Maintain the IT infrastructure and its continuity to achieve a 24/7/365 business environment. Be on edge to use cutting-edge technology and Implement as per the business requirement. Maintain the WAN/ISPs, P2P, MPLS, Cloud, and on-prem Infra. Maintain and Monitor the Network Infrastructure including all the layers of the Network and have good knowledge of OSI layers. E.g. Switching(l2+L3), Firewalls, LAN and WLAN controllers, NAC, SDWAN, etc. Maintain and Monitor the IT OPS Infrastructure including End User support and Expected technologies like Google Workspace (G-suite), AD/LDAP, NGAV, PatchMGMT, ITSM, Ticketing System, etc. Maintain Security of Onprim, DC/Cloud, Endpoint/users, and Email, to ensure a high level of security across the organization. E.g. DLP, Endpoint EDR/NGAV, Firewall, SSL, Crypto, Endpoint Encryption, and Email security. Also, help Internal and external auditors to plan the audits and related mitigations and preventions. Maintain the 70K+ IT assets across the 5K sites along with multiple IT stores across Delhivery including SAM and HAM. Involvement in regular Internal and cross-functional audits, keeping in mind ISO 9001:2013 for quality assurance and 27001:2013 for security things. Manage the on-roll/off-roll of 350 team members along with KRA/KPI and JD. Take responsibility for sudden outages and way forward improvements. Lead the Projects for Upcoming sites with the respect to IT Infrastructure and OPS. Participate in day-to-day meetings with the team, cross-functional team, and vendors to maintain the SLA/TAT. Interact with different stakeholders to understand their requirements and challenges related to OPS and IT. Update management with periodic reporting, updates, announcements, and newsletters related to IT activities.

Department: Support Location: Philippines Description Portnox is a fast-growing, VC-backed cybersecurity company delivering must-have SaaS solutions. Headquartered in Austin, Texas, we operate globally with a large, remote workforce. As we scale, we seek a network-savvy Technical Support Engineer to enhance our customer experience, streamline processes, and ensure 24/7 support coverage. Only candidates from the Philippines will be considered. Role Overview: This role supports cybersecurity SaaS products through network administration, complex system configurations, technical troubleshooting, customer onboarding, and product integrations. As an experienced network administrator, you will manage escalations, advise customers, and assist with integrating authentication repositories, MDM solutions, and SIEM platforms. Success requires independent problem-solving, technical expertise, and the ability to thrive in a fast-paced environment with minimal formal training. Key Responsibilities Network Admin Expertise : Network device configuration proficiency via GUI & CLI (required). Troubleshooting & Diagnosis : Analyze and assist customers in resolving complex network challenges related to SaaS product configurations. Customer Escalation Management : Address escalated customer issues urgently, ensuring prompt resolutions and delivering exceptional service. Product Expertise Development : Acquire and maintain advanced technical knowledge of Portnox solutions to effectively support troubleshooting and problem resolution. Issue Tracking : Document, monitor, and manage customer issues through to resolution while adhering to SLA requirements. Defect Reporting : Identify, document, and escalate technical defects and challenges for resolution. Customer Communication : Deliver clear, consistent, and timely updates throughout the issue resolution process. Documentation Maintenance : Develop knowledge base articles and technical resources to enhance self-service options for customers. Cross-Team Collaboration : Advocate for the customer by providing valuable insights to influence product improvements, feature enhancements, and usability. Required Skills, Knowledge, and Expertise Strong Network Administration focus, network hardware management, and software configurations. The following are critical requirements and are weighted for hiring purposes: Network Software Configuration Expertise: CLI and GUI (20 pts) Configure Network Devices: Routers, Switches, Access Points (APs) , Firewalls (20 pts) Network Security: Certificate Authentication , Firewall Configuration and VPN (10 pts) Authentication Methods: MFA and Certificate-based Authentication (802.1x) (10 pts) Monitoring & Troubleshooting: Traffic analysis with Wireshark (or other) (10 pts) Network Protocols: DNS, DHCP, 802.1x Authentication and TCP/IP (5 pts) Authentication Repositories: LDAP, AD, Azure AD (5 pts) Identity Federation and SSO (Single Sign-On): SSO and Federated Identity (5 pts) MDM Solutions: Intune, JAMF or SCCM (5 pts) Additional Expertise and Skills Required: Customer-Facing Experience: Demonstrated experience in direct customer interaction roles, showcasing excellent written and verbal communication and strong interpersonal skills. Team Player with Self-Sufficiency: Able to collaborate effectively in a team environment while working independently with minimal supervision. Analytical Thinking & Problem Solving: Possesses advanced analytical skills to diagnose complex issues and provide effective solutions. Research & Troubleshooting Abilities: Skilled in researching and troubleshooting technical challenges to resolve customer issues efficiently. Technical Writing Expertise: Experience creating knowledge base (KB) articles and technical documentation to contribute to internal and external knowledge sharing. Advantage 2+ years’ experience in network support CCNA or equivalent certifications Experience with Knowledge-Centered Service (KCS) Project Management experience Additional Requirements Fluent in English. Ability to manage time effectively and prioritize multiple issues. Comfortable working in a dynamic environment with changing customer needs. Willingness to learn and stay updated with emerging networking and security technologies. Why Join Us Opportunity to make a significant impact on the operations of the company. Collaborative and dynamic work environment with opportunities for professional growth and development. Competitive compensation and benefits package.

Do you want to work in a fun and supportive environment? At One Identity we know that companies with a strong positive culture perform so much better. That is why every day we strive to create a collaborative and inclusive working environment where our people can feel empowered to succeed. We are seeking a n experienced and customer-focused Product Owner to help drive the product vision, roadmap, and execution for One Identity SaaS solutions. You will act as the key liaison between business stakeholders and the engineering team, ensuring delivery of secure, scalable, and user-friendly identity and access management (IAM) capabilities in the cloud. This is a high-impact role that requires a strong understanding of identity governance, cloud technologies, and Agile product development. Responsibilities Own the product backlog for One Identity SaaS scrum teams: prioritizing features, enhancements, and technical debt, and balancing both short-term and long-term objectives -Define and communicate the product vision and roadmap aligned with company goals and customer needs -Work closely with engineering, UX, architecture, Ops, and QA teams to deliver high-quality product increments -Collaborate with stakeholders across the organization to gather requirements and feedback -Serve as the voice of the customer in Agile ceremonies (e.g., sprint planning, reviews, retrospectives) -Write clear and actionable user stories and acceptance criteria -Ensure that features meet business goals, security requirements, and usability standards -Ensure the SaaS solution adheres to industry compliance and security standards such as SOC 2, GDPR, PCI-DSS, and ISO 27001 -Collaborate with security and compliance teams on audit readiness and risk management Qualifications -Degree in computer science, information systems, business, or a related field, and/or 5+ years of equivalent experience -3+ years of experience as a Product Owner or Product Manager in a SaaS or enterprise software environment -Strong understanding of IAM concepts (identity governance, access management, provisioning, etc.) -Experience with Agile/Scrum methodologies, tools like ADO, Confluence, and product analytics platforms -Excellent communication, analytical thinking, and stakeholder management skills -Strong negotiation and prioritization skills to balance technical debt, customer needs, and business goals -Experience working with globally distributed teams and managing products across multiple time zones Nice-to-have -Background in cybersecurity, compliance, or IT infrastructure -Experience with Azure AD, LDAP, SCIM, SAML, and OAuth protocols -Product Owner certification (CSPO, POPM, or equivalent) -Experience with customer-centric product development or design thinking -Familiarity with One Identity products (e.g., OneLogin, One Identity Manager, Active Roles) is highly preferred -Hands-on experience with IAM tools such as SailPoint, Okta, ForgeRock, or CyberArk (in addition to One Identity) Experience with Identity Governance and Administration (IGA) , Privileged Access Management (PAM), or Access Request workflows Company Description One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment. Why work with us? -Life at One Identity means collaborating with dedicated professionals with a passion for technology. -When we see something that could be improved, we get to work inventing the solution. -Our people demonstrate our winning culture through positive and meaningful relationships. -We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. -Our team members health and wellness is our priority as well as rewarding them for their hard work. Come join us. For more information, visit us on the web at One Identity Careers | Explore Opportunities with the OI Team Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com #LI-NS1

Job Profile: Infosec Analyst 4 Location: Bangalore | Karnataka Years of Experience: 7 - 10 ABOUT THE TEAM & ROLE Swiggy is seeking a highly capable and hands-on SaaS Application Administrator to join our dynamic SaaS App IT team. This role is ideal for a technically skilled professional with deep experience in SaaS platforms, automation, and identity and access management (IAM/IDAM). The candidate should be able to manage and optimize SaaS ecosystems, build integrations, and ensure applications are secure, scalable, and aligned with business goals. What qualities are we looking for? Proficient in managing SaaS applications such as Google Workspace, Azure AD/Intune, Oracle, Snowflake, Databricks, GitHub . Strong hands-on experience with IDAM platforms (e.g., Azure AD, Okta, Ping Identity, SailPoint). Skilled in scripting and automation using PowerShell, Python, or similar tools. Deep understanding of IAM protocols and standards: SAML, OAuth, SCIM, LDAP . Familiar with Zero Trust security models and cloud-native security best practices. Analytical and detail-oriented with a process-driven mindset. Strong problem-solving and troubleshooting capabilities. Excellent communicator, able to explain technical details clearly to non-technical stakeholders. Self-starter who thrives in collaborative and fast-paced environments. Qualifications Bachelor s degree in computer science , Information Technology, Engineering , or a related field. 7+ years of experience in systems engineering, SaaS administration, and cloud integration. Relevant certifications (e.g., Azure Administrator Associate, Okta Certified Admin, Google Workspace Admin ) are a plus. Experience with platforms like Microsoft 365, AWS, Google Workspace, Snowflake, Atlassian . Familiarity with development tools (e.g., Github, Jira ) and CI/CD best practices. Proven track record in security, compliance, automation , and incident resolution. What will you get to do here? SaaS Platform Management: Oversee deployment, configuration, integration, and maintenance of SaaS applications. Automation & Integration: Design and implement automated workflows and API-based integrations using scripting languages (PowerShell, Python, Bash). Identity & Access Management (IDAM): Administer identity platforms (Azure AD, Okta, Google Identity, SailPoint, Ping Identity) and manage SSO, MFA, JIT provisioning, and RBAC. Security & Compliance: Enforce security controls (Zero Trust), monitor threats, and ensure compliance with standards like GDPR, SOC 2, and ISO 27001. Monitoring & Reporting: Track performance, analyze logs, optimize license consumption, and generate stakeholder reports. Technical Support & Enablement: Act as a Subject Matter Expert, resolve complex issues, and mentor junior engineers. Continuous Improvement & Innovation: Stay updated on industry trends and recommend improvements to our SaaS ecosystem. .

BI Tools Administration & Architecture IBM Cognos Analytics End-to-end administration, upgrade, and patching Oracle Hyperion Essbase / Planning Installation, configuration, upgrade (PoC and full project), patching, compliance management Job Requirements Details BI Tools Administration & Architecture IBM Cognos Analytics End-to-end administration, upgrade, and patching Oracle Hyperion Essbase / Planning Installation, configuration, upgrade (PoC and full project), patching, compliance management Tableau Server High availability architecture, installation, configuration, LDAP, SSL, load balancing, integration with enterprise IT standards. Patch Management & Technical Upgrades Cognos, Hyperion, Tableau High Availability (HA) Architecture Setup Tableau 3-server architecture Security Integration LDAP, SSL, user/group management Load Balancing & Performance Tuning Architecture - Design and maintain Cognos Framework Manager models to support complex reporting and analytical requirements across business units. Define BI architecture standards and integrate various BI tools to deliver scalable, efficient, and user-friendly dashboards and reports. Collaborate with data architects, analysts, and business stakeholders to ensure BI solutions align with enterprise data strategies and meet business needs. Technologies - SQL, Cognos, Tableu #LI-ONSITE#LI-QM1 Pay Range $ 2000000.00 - $ 2300000.00

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Ping Identity Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to assess security needs, documenting security controls, and transitioning to cloud security-managed operations. You will engage in discussions to refine security strategies and ensure compliance with industry standards, all while adapting to the evolving landscape of cloud security. Roles & Responsibilities:-Lead the design, development, and deployment of IAM solutions using PingOne Advanced Identity Cloud and ForgeRock Identity Platform (AM, IDM, IG, DS).-Drive architectural decisions for Identity Cloud solutions and serve as the final escalation point for IAM-related issues.-Integrate PingOne AIC and ForgeRock IAM suite with existing infrastructure and enterprise applications.-Perform solutioning and architecting for IAM projects including migration, integration, and greenfield implementations.-Ensure high availability of ForgeRock AM/DJ/IDM/IG components and support BCP/DR readiness.-Manage IAM operations and engineering teams through complete release cycles.-Convert business and technical requirements into detailed design documentation and specifications.-Provide L3/L4 support and guide operations teams on issue resolution and escalation.-Mentor junior engineers and contribute to knowledge sharing and best practices.-Collaborate with product vendors to resolve platform-related issues and drive continuous improvements.-Establish and implement best practices and processes across IAM engagements.-Engage in agile ceremonies and DevOps pipelines (CI/CD) for seamless deployments. Professional & Technical Skills: -IAM Expertise:-ForgeRock (AM, IDM, IG, DS), ForgeRock Identity Cloud-Ping Identity Platform, PingOne Advanced Identity Cloud-Identity Gateway (IG), Directory Services, LDAP-Integration with other AM products (Okta, PingFederate, Entra ID, ISAM, OAM, SiteMinder, etc.)-Protocols & Security:-OAuth2.0, OpenID Connect, SAML, Kerberos-Development & Scripting:-Java, Groovy, JavaScript, REST APIs-PowerShell and shell scripting-Web development (React, Angular, TypeScript, CSS)-DevOps & Agile:-Experience with CI/CD tools, Agile methodologies, and configuration management-Leadership & Governance:-Experience managing IAM operations teams and serving as escalation point (L3/L4)-Technical documentation, governance reviews, and IT artifact validations-Hands-on experience with DR/BCP strategy execution for IAM systems-Experience in IAM with at least 5 years on ForgeRock and PingOne platforms.-Relevant certifications in ForgeRock, Ping Identity, or equivalent IAM technologies are a plus. Additional Information:- The candidate should have minimum 3 years of experience in Ping Identity.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : CyberArk Privileged Access Management Good to have skills : No Technology SpecialtyMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for an experienced CyberArk PAM Specialist to design, implement, and support CyberArk Privileged Access Management PAM solution. Roles and Responsibilities:1. Define, design, and implement CyberArk Privilege Cloud-SaaS.2. Install and configure cloud connectors.3. Configure MFA, SAML, LDAP, SIEM integration4. Troubleshoot and resolve CyberArk related technical issues.5. Work closely with application teams to onboard different types to systems to CyberArk6. Generate custom CPM, PSM plugins if required7. Support application onboarding, including access policies, group assignments, and role management.8. Communicate effectively with business teams, external clients, and solution providers.9. Document technical designs, solutions, and implementation plans.10. Work independently and take ownership of technical deliverables. Professional & Technical Skills: 1. Strong experience in CyberArk P-cloud, Conjure Secrets Management, CyberArk PAM-Vault, CPM, PVWA, AAM2. Solid understanding of security standards and protocols including SSO, MFA, SAML, OAuth, OIDC, LDAP, RADIUS, and Kerberos.3. Proficient in CyberArk and related technologies. Experience in system administration, scripting UNIX, Linux scripting, Rest API, LDAP directories, Active Directory4. Experience in providing guidance in CyberArk strategy; must have PAM deep dive experience.5. Strong understanding of PAM Architecture, deployment methodologies and best practices.6. Effective at presenting information to different audiences at the correct level of detail e.g. from engineering teams to executive management.7. Be a product and domain expert in PAM domain experienced in conducting environment assessments and health checks in line with best practices.8. Strong troubleshooting and problem-solving skills.9. Experience in EPM is desirable but not mandatory10. Excellent verbal and written communication skills.11. Ability to work independently on technical tasks and client engagements.12. Candidate must be an independent self-starter able to perform all deployment activities with oversight and as a member of a project team.13. Candidate must have Sentry Certification. Nice to have CyberArk CDE14. Good to Have Skills Thycotic Delinea, Beyond Trust, HashiCorp Vault Additional Information:1. 9+ years experience related to designing, deploying, and configuring PAM solutions, or 6+ years direct PAM consulting experience.2. Candidate must have completed 16 years of full-time education.3. This position is open to all Accenture locations. Qualification 15 years full time education

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Ping Identity Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to assess security needs, documenting security controls, and transitioning to cloud security-managed operations, all while ensuring compliance with industry standards and best practices. Roles & Responsibilities:-Designing and Implementing IAM Solutions:-Utilizing PingOne DaVinci to design, implement, and maintain secure identity and access management solutions.-Creating and configuring applications within PingOne DaVinci.-Configuring flow policies for applications.-Designing and implementing authentication, registration, MFA, and password reset flows.-Integrating PingOne DaVinci flows into web applications using various methods (widget, API calls, OIDC, SAML).-Integrating PingOne SSO and identities within DaVinci flows.-Working with OAuth, OIDC, SAML, and Header-based authentication.-PingOne DaVinci Management and Development:-Managing PingOne DaVinci environments and connectors.-Creating, maintaining, testing, troubleshooting, and implementing identity orchestration flows.-Importing and exporting flows and creating/using subflows to manage complexity.-Configuring input and output schemas.-Expanding flow functionality with custom JavaScript.-Managing multiple flow versions.-Creating and configuring connector instances (e.g., HTTP, Challenge, Flow Conductor, Function, Code Snippet).-Building basic user interactions with DaVinci flows and customizing HTML templates for user experience. -Providing L1/L2 daily run support for PingOne CIAM platform, including user provisioning, authentication flows, and policy enforcement.-Monitoring platform health and performance, responding to alerts.-Troubleshooting and resolving incidents related to SSO, MFA, token exchanges, and directory syncs.-Supporting application onboarding and integration with PingOne.-Performing routine access reviews, audit log reviews, and user lifecycle management tasks.-Maintaining and updating runbooks, knowledge articles, and SOPs.-Collaborating with engineering and IAM architecture teams for issue escalation and permanent fixes.-Collaboration and Testing:-Participating in Scrum calls and other agile ceremonies.-Performing application unit and smoke testing.-Conducting A/B testing for user journey optimization. Professional & Technical Skills: -Strong expertise in PingOne DaVinci:In-depth understanding of its features, flow building, connector functionality, and application integration.-Identity and Access Management (IAM) Concepts:Solid understanding of federation, single sign-on (SSO), OAuth, OpenID Connect (OIDC), SAML, MFA, and related protocols.-Ping Identity Products:Experience with other Ping Identity products such as Ping Access, Ping Federate, Ping Directory, PingID, and PingOne for Customers/Workforce.-Directory Services:Experience with LDAP, Azure AD, and other cloud directories.-Programming/Scripting:Proficiency in JavaScript for custom flow functionality. Familiarity with API tools (e.g., Postman) and basic scripting (Shell, Python) for automation and diagnostics is often a plus.-API Integration:Experience with REST APIs and JSON.-Cloud Environments:Familiarity with IaaS and PaaS cloud environments (e.g., AWS, Azure).-Strong analytical and troubleshooting abilities to identify and resolve complex IAM issues.-Ability to design optimal solutions based on customer requirements.-Experience working in Agile/Scrum environments.-Understanding of ITIL-based environments (Incident, Change, Problem Management) is often preferred.-Certifications (Desired, not always mandatory):-Ping Identity Certified Professional PingOne DaVinci.-Other Ping Identity certifications (e.g., PingFederate, PingAccess, PingDirectory).-CompTIA Security+, Certified Identity and Access Manager (CIAM), or equivalent.-This type of role is crucial for organizations looking to build seamless, secure, and optimized user experiences through intelligent identity orchestration. Additional Information:- The candidate should have minimum 5 years of experience in Ping Identity.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : CyberArk Privileged Access Management, No Technology Specialty Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for an experienced CyberArk PAM Specialist to design, implement, and support CyberArk Privileged Access Management (PAM) solution. Roles and Responsibilities:1. Define, design, and implement CyberArk Privilege Cloud (SaaS).2. Install and configure cloud connectors.3. Configure MFA, SAML, LDAP, SIEM integration4. Troubleshoot and resolve CyberArk related technical issues.5. Work closely with application teams to onboard different types to systems to CyberArk6. Generate custom CPM, PSM plugins if required7. Support application onboarding, including access policies, group assignments, and role management.8. Communicate effectively with business teams, external clients, and solution providers.9. Document technical designs, solutions, and implementation plans.10. Work independently and take ownership of technical deliverables. Professional & Technical Skills: 1. Strong experience in CyberArk P-cloud, Conjure Secrets Management, CyberArk PAM (Vault, CPM, PVWA, AAM)2. Solid understanding of security standards and protocols including SSO, MFA, SAML, OAuth, OIDC, LDAP, RADIUS, and Kerberos.3. Proficient in CyberArk and related technologies. Experience in system administration, scripting (UNIX, Linux scripting), Rest API, LDAP directories, Active Directory4. Experience in providing guidance in CyberArk strategy; must have PAM deep dive experience.5. Strong understanding of PAM Architecture, deployment methodologies and best practices.6. Effective at presenting information to different audiences at the correct level of detail (e.g., from engineering teams to executive management).7. Be a product and domain expert in PAM domain experienced in conducting environment assessments and health checks in line with best practices.8. Strong troubleshooting and problem-solving skills.9. Experience in EPM is desirable but not mandatory10. Excellent verbal and written communication skills.11. Ability to work independently on technical tasks and client engagements.12. Candidate must be an independent self-starter able to perform all deployment activities with oversight and as a member of a project team.13. Candidate must have Sentry Certification. Nice to have CyberArk CDE14. Good to Have Skills Thycotic (Delinea), Beyond Trust, HashiCorp Vault Additional Information:1. 9+ years experience related to designing, deploying, and configuring PAM solutions, or 6+ years direct PAM consulting experience.2. Candidate must have completed 16 years of full-time education.3. This position is open to all Accenture locations. Qualification 15 years full time education

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : ForgeRock Access Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. You will document the implementation of the cloud security controls and transition to cloud security-managed operations. Your typical day will involve designing and implementing security solutions, collaborating with cross-functional teams, and staying updated with the latest security trends and technologies. Roles & Responsibilities:Development, Support and Maintenance of ForgeRock Components (OpenAM, OpenDJ, OpenIDM, OpenIG) and their extensions with custom Java code.Java development in the OpenIDM applications on day-to-day basis.Support and maintenance of the applications which must be highly available, robust and scalable.Lead day to day operations of ForgeRock Identity and Access Management implementations and associated user administration activities. Strong knowledge of Java/J2EE. Troubleshoot issues as and when they ariseRespond to system outages to resolve problems per the defined SLAsAdhere to stated SLAs and ensuring high standards for quality in regard to project documentation/activitiesDevelop and optimize technical processes and coordinate procedure documentation.Ability to use a wide variety of open source technologies and tools.Good knowledge of Jenkins, Git and other code maintenance tools.Act as mentor & conduct knowledge sharing session with the team.Technical and Professional skills:Strong implementation experience of OpenAM, OpenIDM, OpenDJ and OpenIG Strong Domain Knowledge of Identity and Access Management.Solid experience with Java server development with knowledge of Java Java, Spring, Apache, Tomcat, HTML, Java Script, XML Development.Experienced on providing break-fix solutions and working on development of solutions for ForgeRock IAM.Must have good knowledge on Directory Services. Eg OpenDJ, LDAP etc.Has experience on providing maintenance support of ForgeRock IAM deployments in the production environmentExcellent Communication skillsGood to have worked on Agile development project. Good to have knowledge of cloud services like Amazon Web Services (AWS) or Azzure. Additional Information:-The candidate should have a minimum of 4 years of experience in Saviynt IGA.- A 15 years full time education is required & Bachelors degree in Computer Science.- This position is based at our Gurugram office. Qualification 15 years full time education

Job Summary: We are seeking an experienced Okta Engineer to design, implement, and manage our Identity and Access Management (IAM) solutions. The ideal candidate will be a subject matter expert in Okta, responsible for the architecture, deployment, and maintenance of our Okta environment. This role is critical in ensuring secure and seamless access to applications and systems for our organization. You will be responsible for single sign-on (SSO), multi-factor authentication (MFA), and lifecycle management to enhance our security posture and user experience. Responsibilities: Design, implement, and maintain the Okta platform, including SSO, MFA, and Universal Directory. Integrate applications, both cloud-based and on-premises, with Okta for centralized access management. Develop and manage Okta policies, workflows, and automation for user lifecycle management (joiners, movers, leavers). Collaborate with IT, security, and application teams to gather requirements and implement Okta solutions. Troubleshoot and resolve technical issues related to Okta integrations and user access. Provide technical guidance and support to internal teams and end-users on Okta-related matters. Stay current with new Okta features and best practices to continuously improve the IAM program. Develop and maintain documentation for Okta configurations, processes, and procedures. Ensure compliance with security policies and standards in all Okta implementations. Required Skills and Qualifications: Experience: 8+ years of hands-on experience with Okta in an enterprise environment. Technical Skills: In-depth knowledge of Okta products including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Universal Directory, and Lifecycle Management. Experience with authentication protocols such as SAML, OAuth, and OpenID Connect. Proficiency in scripting languages like PowerShell, Python, or JavaScript for automation. Understanding of Active Directory, LDAP, and other directory services. Familiarity with API security and management. Certifications (Nice-to-Have): Okta Certified Professional, Okta Certified Administrator. Soft Skills: Strong analytical and problem-solving abilities, excellent communication skills, and the capacity to work collaboratively across teams.

Job Summary As a member of our Delivery Services organization, the ServiceNow Developer position is a technical role responsible for providing hands on development and solutions leveraging the ServiceNow platform. The position contributes to the structuring, implementing secure solutions, scalable and maintainable solutions in OOTB as well custom applications delivered to the customer. In this Role, Your Responsibilities Will Be: Serve as the technical resource in the development team for projects especially Integrations and CMDB Define technical solutions at an architectural and design level of detail that align with our client s business problems and follow standard methodologies for ServiceNow Implementation. Major experience in ITSM, ITOM, Discovery Understand customer requirements, translate to solutions, and communicate to clients Write/estimate user Stories and maintain overall quality and delivery of development Responsible for Sprint demos and delivery of additional development artefacts, documentation, and knowledge transfer activities Help mentor junior developers in relation to technical design standards and implementation Perform research into technology partner or other vendor solutions in context of client requirements for integration Contribute to improving Delivery Services processes and advancing the various portfolios, capabilities, expertise, and standard methodologies to meet customer needs and requirements. Provide mentorship and guidance to other members of the team Ensure all time is recorded accurately and keep calendar up-to-date with scheduled activities Other duties and responsibilities as assigned Who You Are: You show a tremendous amount of initiative in tough situations; are exceptional at spotting and seizing opportunities. You observe situational and group dynamics and select best-fit approach. You make implementation plans that prioritize precisely. You pursue everything with energy, drive, and the need to finish. For This Role, You Will Need: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) At least 2 CIS certification - current or within 6 months of hire Knowledge of ITIL, minimum Foundation level, ideally higher. Experience with key technologies relevant to the ServiceNow integration solutions including Azure DevOps, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc. Experience implementing systems using the Agile/Scrum methodology Active listening skills, respecting others point of view and takes ownership of contributing the required input while demonstrating good communication skills (written, interpersonal, and presentational) Demonstrated ability to influence (providing options with pros, cons and risks) while providing thought leadership in solving business processes and/or technical problems and relay that in English and not just IT jargon Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity Strong ownership, accountability, and attention to detail in all work efforts Superior maturity, professionalism, and judgment; ability to excel with minimum supervision Commitment to customer satisfaction Preferred Qualifications that Set You Apart: Degree or equivalent experience, preferably in Computer Science or Information Technology 5+ years working on the ServiceNow platform ITIL Foundations Certification Our Culture & Commitment to You .

Oreta is a leading technology services company that empowers business outcomes through advisory, delivery and managed services using network, cloud, security, and analytics. Our commitment to innovation and excellence has earned us numerous prestigious awards in the Australian technology sector, including recognition from ARN, Telstra, Deloitte and CRN. We maintain strategic partnerships with renowned industry leaders such as Microsoft, Telstra, Cisco, Sentinel One, Palo Alto Networks, VMware Premium, and Qualys, enabling us to deliver top-tier solutions and services. Role & responsibilities Delivery of projects related to O365, Teams calling, SharePoint, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security and VDI Responding and resolving service tickets within the required SLAs for proactive and reactive support tickets Configuring/troubleshooting Microsoft Collaboration solutions, PCs and network equipment Troubleshooting and supporting Microsoft Collaboration solutions via our ticketing system, telephone, email, and in-person Monitoring and controlling usage and help identify efficiencies in process and solutions Upgrading devices/solutions to the latest patches and major releases Monitoring system performance and capacity, and providing periodic system status reports Performing timely escalations as per SLAs Providing inputs for creation of SOPs and process improvements Maintaining high customer satisfaction Working collaboratively with the Service Delivery and Support team, Investigating faults in customers' O365 environment and maximizing performance through ongoing monitoring and troubleshooting Updating network equipment to the latest firmware releases Reporting on service scope to key stakeholders Preferred candidate profile 3+ years experience working in some of the following areas: IT service desk experience PC deployment and build O365, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security, VDI, IP Telephony, VPN O365 mailbox migrations, Sharepoint migrations M365- Windows 10 Exposure to Cisco, Meraki, Check Point and other vendors (desirable) Exposure to any Video conferencing equipment (desirable). Prior experience working in an ITIL environment Microsoft certified Associate: MD-100, MD-101, AZ-104, MS-700, MS-100 Prior experience with SCCM and Intune Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.

Job Title: ServiceNow Engineer Exp: 4-7 years Location: Hyderabad office, Hybrid model Contract duration: 6 months + extendable Role Summary: We are looking for an enthusiastic and innovative ServiceNow Engineer who excels in creating seamless workflows and automation using Now Assist and App Engine. If you are a passionate problem-solver who thrives in dynamic environments, join us in transforming our IT operations! Must-have Skills ServiceNow Development: Design, develop, and maintain custom ServiceNow applications and modules, including ServiceNow ITSM, ITOM, SecOps, and App Engine (custom apps). Knowledge of development using templates and Generative/Agentic AI. Expertise in ServiceNow Now Assist and development of flow for App Engine is mandatory. Platform Configuration: Configure and manage ServiceNow modules (ITSM, ITOM, SecOps, App Engine etc.), workflows, UI policies, business rules, and UI actions. Scripting: Write and modify scripts in JavaScript (both client and server-side), ServiceNow scripting languages (Business Rules, Script Includes, UI Scripts, etc.), Open AI Integrations to automate processes. Integration: Integrate ServiceNow with other systems (e.g., LDAP, Active Directory, third-party applications) using SOAP, REST, and other web services APIs. Troubleshooting and Support: Provide ongoing support, troubleshooting, and maintenance of the ServiceNow platform, ensuring continuous service availability. Security and Performance: Implement best practices to optimize the performance and security of ServiceNow environments. Ensure compliance with security policies and standards. Upgrades & Patches: Assist with ServiceNow version upgrades and patching, ensuring smooth deployment with minimal downtime. Documentation: Develop and maintain comprehensive technical documentation for custom applications, workflows, and integrations. Provide knowledge transfer to other team members as needed. Ready to explore and quickly learn new technologies required at work as mandated by the project requirement. Join Our Team: If you're ready to be part of a team where your skills and innovative ideas will have an immediate impact, we can't wait to meet you! We offer an energetic workplace, opportunity for growth, and a chance to make a difference every day. Apply today and be part of our journey towards excellence. Skills: business rules,servicenow secops,rest,servicenow scripting languages,servicenow itom,servicenow itsm,open ai integrations,documentation,servicenow app engine,active directory,javascript,security,web services apis,servicenow,scripting,servicenow development,soap,troubleshooting

Job Description: Oracle DataBase Administration – Technical Lead Requirements Experience should have 7 to 10 years. Minimum 3 years of working experience with Oracle database in production environments. Ability to work and communicate in an international multi-cultural environment. High degree of initiative, accuracy, efficiency and attention to detail. Professional approach when dealing with internal and external customers. Structured and concise written and verbal communication skills. Maintaining a positive attitude under sometimes challenging circumstances. Flexibility to adapt to change within a complex global organization. Ability to sometimes work outside office hours (incl. weekends) for planned. Interventions and participate in 24x7 on-call DBA weekly rotating team role. High aptitude for learning and high degree of self-motivation. Acquiring new competencies and accepting new technical and organizational challenges. Problem solving and analytical capabilities. Strong interest in supporting complex, business critical, highly available and secured database systems which are subjected to internal and external compliancy audits. Working knowledge of Oracle database (19c) coupled with production. Support experience in a multi-service, cross-regional distributed environment, high availability and data replication, performance troubleshooting, security. Working knowledge of Oracle Grid Infrastructure (19c), Data Guard, Real Application Clusters (RAC), Automatic Storage Management (ASM) and Recovery Manager (RMAN) in business-critical, real-time production environments. Oracle database incident troubleshooting and performance tuning skills including system, storage and network configuration, as well as tracing facilities. Good practical knowledge of SQL and PL/SQL languages including performance tuning. Basic knowledge of logical and physical relational data modelling (OLTP/DWH). Working knowledge of Linux (RHEL) (Unix desirable) operating systems in a multi-domain environment including virtualization and clustering products. Working knowledge of task automation (shell scripting). Working knowledge of Oracle monitoring and administration tools (Enterprise Manager Cloud Control). Desirable: Completed higher-education in information technology, engineering, or related field. Knowledge of migrating, operating and optimizing performance and cost of Oracle and PostgreSQL database workloads in public cloud environments (Amazon Web Services AWS, Google Cloud Platform GCP, Microsoft Azure Cloud) in IaaS-PaaS-SaaS operating models. Knowledge of other open-source database technologies (PostgreSQL, MySQL, NoSQL) on-premise and in the public cloud. Knowledge of Oracle database migration to other relational technologies (PostgreSQL). Knowledge of data replication products (Oracle Golden Gate, Quest Share Plex, Qlik Data Replication). Knowledge of data storage technologies (SAN/NAS), performance optimization, high-availability and data backup architectures. Knowledge of server hardware and system configuration, security, performance optimization, high availability and disaster-recovery architectures. Knowledge of TCP/IP networking technologies and their functional administration. Knowledge of Oracle database security (hardening, encryption, auditing, VPD, etc.). Knowledge of Oracle Enterprise User Security (EUS) and Oracle LDAP Directory (OUD/OID) solutions for user authentication and authorization. Knowledge of DevOps tooling for automation, orchestration, provisioning, configuration (Ansible, Terraform, Puppet, Python, GitLab). Knowledge of virtualization/containerization technologies (VMware, OpenShift, DLPAR). Knowledge of documentation management tools (Confluence, SharePoint). Knowledge of IT Service Management frameworks (ITIL) in areas of change, incident, problem and configuration management. Knowledge of regulatory compliancy frameworks (PCI-DSS, ISO, ISAE 3402, DORA, SOC 2). Knowledge of DevOps and Agile working methodologies. Indicative GCM-Level: DBA 10/11. Responsibilities: Provide technical expertise, project and (Non-)production support for the Oracle database eco-system. Drive architecture design on customer projects and act as a trusted advisor on Oracle database for delivering highly performing, secured and resilient database systems. Deploy, upgrade, maintain and optimize Oracle database and Enterprise Management software. Implement high-availability (HA) and disaster-recovery (DRP) architectures using Oracle Real Application Clusters (RAC), Data Guard, Golden Gate data replication. Implement backup and recovery strategies using Recovery Manager (RMAN), Data Pump, etc. Support Oracle database migrations and operations in a mixed on-premise, private cloud and public cloud operational model (IaaS – PaaS – SaaS). Facilitate and actively participate in all phases of the project life cycle: functional and non-functional requirements gathering and analysis, solution design and development, testing and implementation, post-production support and platform evolution. Support customers in benchmarking to identify bottlenecks, provide guidance on performance tuning and optimization of Oracle database, robustness and business continuity testing. Provision Oracle instances within application release delivery support incl. SQL optimization. Write accurate and concise technical documentation, participate in regulatory compliancy audits. Deliver management and automation tools used transversally within the company. Deliver internal trainings on Oracle database and accompanying technologies (e.g. Automatic Storage Management (ASM), Enterprise Manager (OEM), Internet Directory (OID), etc.). Align processes and reinforce collaboration between international database teams.

Technical Support Engineering Hyderabad, Telangana, India Date posted Jul 07, 2025 Job number 1842794 Work site Up to 50% work from home Travel None Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 5+ years of technical support, technical consulting experience, or information technology experience o OR 7+ years of technical support, technical consulting experience, or information technology experience. o OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Preferred Qualifications: Solid technical expertise in VMware technologies such as NSX-T, HCX, vCenter, vSAN, vMotion, and High Availability, supported by one or more VMware certifications. vCloud Director and/or ARIA is strongly desired. Strong understanding of networking concepts including DNS, NAT, and the OSI Model, along with hands-on experience using tools like ping, tracert, tracemon, and tcpdump. Well-versed in virtualization concepts, contributing to efficient and scalable infrastructure solutions. Openness to providing weekend coverage when needed. Familiarity with LDAP, Security, and Operating System Internals is a strong asset. Experience with Microsoft Azure Cloud components such as Network, Compute, and Storage is highly valued. Holding a Cisco CCNA or CCNP certification is a plus. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

The Security Engineer will be responsible for creation of procedures, implementation of processes and development of staff for managing and maintaining security systems across internal and client environments. Experience and knowledge of SIEM or Situational Awareness are essential. The Security Engineer will work closely with Management, Senior Engineers, Threat Analysts, Solution Architects, other Security Engineers and clients to complete high profile, critical services to existing Managed Security Service clients. Serve as a primary responder for Managed Security customer systems, taking ownership of client configuration issues and tracking through resolution. How you'll make an impact 3+ years professional experience supporting and maintaining SIEM systems (Splunk). 2-3 years professional experience working with networks and network architecture. Experience with basic tuning of SIEM(Splunk) content. College degree or equivalent training with experience working in a Security Operations Center, Managed Security, or client network environment. Information security knowledge in one or more areas such as Enterprise end-point security products (i.e. McAfee e-Policy Orchestrator, Virus Scan, Anti-Spyware, Host Data Loss Protection, Endpoint Encryption, etc.) Security Information and Event Manager (SIEM), Firewall, Web Proxy, E-Mail and Web Gateway etc. to include Palo Alto / Checkpoint / Juniper / McAfee / Cisco / Blue Coat / Imperva etc. Understanding of network operations a must; ideal candidate will have worked with network engineering or network security analysis. Experience with SIEM(Splunk) content creation and reporting. Excellent time management, reporting, and communication skills. Superior IT problem-solving skills. Experience with Linux OS. Strong technical writing skills and the ability to explain complex problems to nontechnical teams. Experience working with clients in a service delivery function. Shift flexibility, including the ability to provide after-hours support when needed. Ability to work greater than 40 hours per week as needed. What we are looking for Bachelor of Science degree in Computer Science or related field is required. Experience working with Internal and client Ticketing and Knowledge Base Systems for Incident and Problem tracking as well as procedures. (i.e. Service Now, Jira, Confluence, etc.). General security knowledge (GIAC, CISSP, CCSE, CISA, HBSS, NSA, CEH, Cisco Security, Security +, or other security certifications). Knowledge of Linux and Windows Operating Systems. An understanding of a wide array of server grade applications such as: DBMS, Exchange, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, SQL, and others. Experience with SIEM security products: Splunk, Sentinel and infrastructure components such as proxies, firewalls, IDS/IPS, DLP etc. Hold Splunk Certifications (Architect) Excellent interpersonal skills Excellent communication skills - written, verbal and listening. The role demands the availability for US working hours (5PM (IST) to 2AM (IST)) This role is Work From Office role. What you can expect from Optiv A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups . Work/life balance Professional training resources Creative problem-solving and the ability to tackle unique, complex projects Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities. The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice . If you sign up to receive notifications of job postings, you may unsubscribe at any time.

Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others. Job Description Location: Bengaluru, KA This role sits within the Cyber Security team reporting into the Security Architecture and Engineering Manager and provides the team with security engineering expertise to ensure our various security tools, technologies and solutions are well placed, properly configured and finely tuned to provide the team with the visibility and data to allow us to proactively identify, respond to and mitigate threats and vulnerabilities. This is a "lead" role, therefore the successful candidate will bring a high level of knowledge and experience from providing security engineering services into multi-disciplinary security teams. The successful candidate holder will manage our current security tooling and support the implementation of further security tools and solutions to defend against cyber attacks and other threats. This successful candidate will also work with our infrastructure and networking colleagues to configure and tune the tools used by those teams, to ensure the SOC team receives the necessary logs, data and alerts. You will continuously monitor and test our systems, making sure that our security defences are up to date and providing optimal performance. The successful candidate will already be well embedded into the security engineering culture and will demonstrate full understanding of the landscape of tools, technologies and solutions that form the backbone of security management and will have held similar security engineering roles at large organisations. You must have demonstrable expertise in identifying security gaps in our current toolsets and the placement to propose remedies that will enable us to leverage existing and new tools, processes and other technologies, to provide a dedicated integrated approach across our digital and enterprise environments. To be successful you will have an understanding of Security Threat and Risk Assessment methods as well as experience of performing security architecture reviews and change management reviews, ensuring any impact to our security controls and risk posture is identified and considered prior to providing approval. The candidate should also have worked on PAM or IAM projects previously and have knowledge of mainstream Privileged Access Management solutions and Identity Access Management solutions. Duties: Work with the Security Architecture team to develop, enhance and improve the Conde Nast’s security solutions and tools. Administer, manage and maintain our CyberArk platform. Administer, manage and maintain our Vulnerability Management system used across regions. Perform ongoing administration, maintenance and development of our SIEM solution. Perform ongoing administration, maintenance and development of our InsightIDR solution, including the NDR Platform. Ensure our security tools provide actionable alerts and insights to our Security Operations Centre, enabling us to better detect and respond to threats. Review change requests that may have an impact on Conde Nast’s security posture as part of the change review process. Work to implement technical security controls across our regions. Work closely with our Security Architect to ensure tooling is deployed as per the design, supporting the architect with the low level design where required. Lead the implementation of new solutions across our regions to ensure we deliver secure compliant security solutions. Assist with ensuring regions adhere to security policies which have been published centrally, where gaps exist, work with the architecture team to develop solutions to close these gaps. Work with our DevOps teams to implement security controls in the cloud environments used, such as AWS and Google Cloud Platform. Required Skills/Experience: Exp 7 - 10 years, with at least 2 years experience in a lead/senior role This role is central to the continuing changes and improvements that we are making in the way security is delivered at Conde Nast. To be successful, the candidate will need to have and demonstrate an in-depth knowledge and experience of several of the following areas, along with a proactive focused attitude; Expertise in at least 3 of these domains: Security Architecture and Engineering - min 5 years Communication and Network security - min 5 years Privileged Access Management - min 5 years Identity and Access Management (IAM) - min 5yrs Security Assessment and Testing - min 3 years Experience of implementing and maintaining Vulnerability Management solutions, as well as performing day to day administration. Experience of having implemented and maintained Rapid 7 InsightIDR. Experience with log management and/or SIEM technologies such as Splunk, InsightIDR NextGen SIEM etc. Experience of having worked with or supported CyberArk Privilege Cloud. Knowledge of Windows, Linux, Network, Firewall, NDR technologies Good understanding of Active Directory, DNS, LDAP and Okta (or other identity management provider) Understanding of security and compliance frameworks including NIST and PCI-DSS Ability to explain vulnerabilities to different audiences — technical and business. Experience of having managed and maintained XDR Platforms or solutions such as Sophos Intercept X, Crowdstrike, SentinelOne Experience of having managed and maintained Secure Cloud Network Analytics. Demonstrable experience of implementing, configuring and tuning security tools Thorough knowledge of the AWS service offerings. Knowledge of monitoring and verifying the implementation of IT security baselines within the IT organisation. Must have expert level knowledge and experience on the following IT security categories: Security Information and Event Management (SIEM), Network Detection and Response (NDR) and Vulnerability Management (VM) Proficiency in Python, Powershell, JavaScript or other scripting languages. Knowledge of cloud, containers, kubernetes beneficial Excellent communication and presentation skills Excellent written language skills Primary Skills: Insight IDR including NDR (Network Detection and Response), Vulnerability Management (Rapid 7), SIEM (Security Information and Event Management ; Networking ; AWS Secondary Skills: DMARC Solutions (i.e. OnDMARC ; Mimecast ; Dmarcian etc.) ; DLP Solutions (Google Workspace) ; IAM & PAM solutions (Identity & Access Management Solutions - Ping; Okta; CyberArk) ; Secure Cloud Analytics (Cloud NDR) ; EDR / XDR solutions Educational Qualifications: Any of the following certifications would be advantageous: Security Qualifications: CISSP, CISSP-ISSAP, TOGAF, Security +, AWS Certified Security; AWS Solutions Architect Networking qualifications: CCNA ; CCNP ; CompTIA Network+ What happens next? If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile. Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.

Key Responsibilities : Provide real-time technical support for environments and supported applications and technologies on Red hat JBoss, Apache Tomcat and Webserver. Installation, Configuration, troubleshooting, advance configuration of JBoss, Apache Tomcat webserver in windows and UNIX operating systems Setting up Application Server HTTP Server and Setting up clusters of various sizes. Administration of application server and webservers including installation, configuration, security and monitoring Oracle FUSION WebLogic Software installation and Maintenance (11.x, 12.x versions) Installing WebLogic patches, service packs etc. WebLogic Application server administration. Performance monitoring and tuning - Basic Carrying out Thread Dump Analysis, Heap dump analysis etc. Configuring of LDAP and Security realms - Basic Developing automation scripts. Applying utilities like WebLogic Admin, Web Logic Deployer etc. Integrating with HTTP servers. Troubleshooting of JAR, EAR, WAR etc. Technical Experience : Strong hands on experience on IIS servers HTML, JavaScript, XML, AJAX, Service-Oriented Architecture. Exposure in configuring and troubleshooting virtual directory / application pool Manage multiple sites, IIS performance Tuning. Hands on experience on SSL configuration / administration scripts and Authentication modes Exposure to COM and ASP NET framework and command line admin scripts6 Experience in Cluster, Load balancer distribution session, Firewall7 IIS troubleshooting Deploy, Administer, Support and maintain middleware applications to enable communication between financial applications on diverse platforms with varying interfaces. Responsible for the installation, maintenance and configuration of WebLogic environments. Assess and identify appropriate changes and make recommendations for implementation. Perform WebLogic system administration, troubleshooting, monitoring, problem resolution, system security and change implementation. Perform WebLogic installation, administration and documentation. Work individually or in a team on various system projects related to UNIX, Linux, Windows and Application support. Plan, prepare and apply maintenance fixes and upgrades to WebLogic software. Assist application support team with high level problem program debugging through heap and thread dump analysis. Provide system support including off shift on call support as and when required. Increase staff skill levels by cross training.

Technical Support Engineering Bangalore, Karnataka, India Date posted Jul 07, 2025 Job number 1842788 Work site Up to 50% work from home Travel None Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience o OR 3+ years of technical support, technical consulting experience, or information technology experience. o OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Preferred Qualifications: Solid technical expertise in VMware technologies such as NSX-T, HCX, vCenter, vSAN, vMotion, and High Availability, supported by one or more VMware certifications. vCloud Director and/or ARIA is strongly desired. Strong understanding of networking concepts including DNS, NAT, and the OSI Model, along with hands-on experience using tools like ping, tracert, tracemon, and tcpdump. Well-versed in virtualization concepts, contributing to efficient and scalable infrastructure solutions. Openness to providing weekend coverage when needed. Familiarity with LDAP, Security, and Operating System Internals is a strong asset. Experience with Microsoft Azure Cloud components such as Network, Compute, and Storage is highly valued. Holding a Cisco CCNA or CCNP certification is a plus. Degree in Computer Science or equivalent experience MCSE (Microsoft Certified Solutions Expert), MCPD (Microsoft Certified Professional Developer), MCAD preferred. VMWare Certification preferred. Experience with Nutanix Oracle is desirable Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Palo Alto Networks is looking for a Customer Success Engineer Prisma Cloud to work in the Prisma Cloud EMEA CSE team, working as consultant for Enterprise Customers. This position will report to the Sr Manager Prisma Cloud EMEA and is a great opportunity for a talented individual who has the desire to associate with a fast-growing company in a truly international environment. Your Impact We are looking for a hardworking and passionate Customer Success Engineer who is customer obsessed and wants to help our customers during their cloud transformation journey. You will act as a trusted technical advisor to our customers to help ensure efficient Palo Alto Networks’ public cloud security adoption, and to accelerate business value and ROI. In this role, you will work closely with customer Security Architects, Security Engineers, InfoSec and DevOps teams within mid-to-large enterprises to implement best in class cloud security solutions. From day one, you will roll up your sleeves and hit the ground running and bring all of your experience to the team to increase customer satisfaction, value, retention, and expansion of our footprint. Most importantly, you have a positive, “can do” attitude and a passion for delivering technical solutions in a fast-paced environment. ● Ensure customers are maximizing their return on investment by rapidly implementing and operationalizing Palo Alto Networks solutions to achieve their business and security objectives ● Assist customers in implementing custom integrations and workflows to ensure Prisma Cloud is fully integrated into their security operations center. ● Be the first line of defense in solving customer support requests, and coordinating and prioritizing timely resolutions with engineering teams. ● Serve as a customer advocate in influencing product roadmap and improvements. ● Coach customers on how to establish and manage their Cloud Security Change Management/Governance/Center of Excellence programs. ● Identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan or escalate as needed. ● Develop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map Prisma Cloud features and associated business benefits to address their needs. Your Experience ● 5+ years relevant work experience in pre-sales, post-sales, technical support, solution architecture, consultant or similar roles desired; strong consulting and project management skills required ● Ability to clearly articulate technical issues to both technical and non-technical audiences, executives and explain their impact on business both internal and external to the organization ● Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions ● Ability to multi-task and work in a fast-paced environment It is important for you to have a strong background in at least 2 additional areas besides Cloud Computing: Cloud Computing ● Strong hands-on experience with one or more of the following Cloud Platforms – AWS, GCP, Azure, Alibaba and OCI ● Strong Knowledge of AWS/GCP or Azure services components such as EC2, ELB, VPC, RDS, Route53, S3, Cloud Formation, Cloud Trail, Lambda and IAM etc. ● One or more of AWS Certification, Azure Certification or Google Cloud Certification strongly preferred ● Knowledge of general security practices and regulatory compliance requirements (CIS, PCI, NIST, GDPR etc) System Administration and Containers ● Experience deploying and operationalizing Kubernetes, containers, and serverless functions ● Hands-on experience with Linux distributions (RHEL, Debian, Ubuntu, Centos, etc.) Networking Infrastructure and Security ● Good understanding of Networking concepts and experience with networking devices such as routers, switches, firewalls, traffic generators, etc. ● Experience with Security Solutions, Remote VPNs, IPSEC, PKI & TLS, TCP/IP, DLP, Authentication Protocols (SAML, LDAP, OIDC, etc.),Automation ● Hands-on experience with one or more scripting languages such as Python, PowerShell, JavaScript, etc. ● Hands-on experience with API calls and how to use scripting to automate multiple calls CI/CD - DevOps ● Hands-on experience with the CI/CD process & terminology and tooling used for it, such as Jenkins, Repositories (GH, CSP-related, .. ), Ansible, Terraform etc Salary - upto 25lpa Np - 0-15 days

Total IT Experience: 4 to 8 yrs Relevant SOA Administration experience: 4 yrs Locations: Mumbai, Pune, Hyderabad, Chennai, Bangalore, Coimbatore, Kolkata and Delhi NCR. Skills: Install and configure the SOA suite in both Cluster and Standalone environments. Upgrade 12c environments experience with upgrading 12213 to 12214 is a plus. Configure and administer JDBC Data sources and JMS Queues Topics and Connection factories. Install and configure Web Logic Servers in a Cluster environment to provide High Availability Load balancing Session replication JDBC Connection Pools Scalability and Fail over support. Handle Disaster Recovery fail-over/fail-back Activity. Work on LDAP integration with Web Logic 12c Application Server. Analyze and tune JVM heap and GC algorithms. Manage Web Logic SSL Certificates. Apply patches for Web Logic Server using O-Patch Utilities Troubleshoot Web Logic SOA related issues from Log files incidents diagnostic tests and thread dumps. Configure Work Managers in Web Logic 12c to optimize performance of Application and maintain service-level agreements Purge old instances and reclaim unused free space by executing DB queries Automate daily activities using shell scripts and have knowledge on Oracle DB queries related to Web Logic SOA Administration Have knowledge on Oracle HTTP and Apache web servers Ability to work effectively with all levels of personnel other groups and flexibility to work on rotational shifts Provide 247 basis on-call support for production. Qualifications: Minimum of 4 years of hands-on experience on Oracle Fusion Middleware Administration Web Logic SOA for Dev QA UAT PPE Production Environments. Experience in giving Knowledge Transfer to new team members.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Preferred Qualifications Solid technical expertise in VMware technologies such as NSX-T, HCX, vCenter, vSAN, vMotion, and High Availability, supported by one or more VMware certifications. vCloud Director and/or ARIA is strongly desired. Strong understanding of networking concepts including DNS, NAT, and the OSI Model, along with hands-on experience using tools like ping, tracert, tracemon, and tcpdump. Well-versed in virtualization concepts, contributing to efficient and scalable infrastructure solutions. Openness to providing weekend coverage when needed. Familiarity with LDAP, Security, and Operating System Internals is a strong asset. Experience with Microsoft Azure Cloud components such as Network, Compute, and Storage is highly valued. Holding a Cisco CCNA or CCNP certification is a plus. Degree in Computer Science or equivalent experience MCSE (Microsoft Certified Solutions Expert), MCPD (Microsoft Certified Professional Developer), MCAD preferred. VMWare Certification preferred. Experience With Nutanix Oracle Is Desirable Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

POSITION SUMMARY Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. The Zoetis Tech & Digital (ZTD) Global Technology Risk Management Organization is a key building block of ZTD. Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. The global Identity, Directory & Access Management (IDAM) team defines and enforces policies, executes processes, and enables systems to ensure appropriate access management across Zoetis' digital ecosystem. Key IDAM functions at Zoetis include Identity Governance & Administration (IGA), Directory & Authentication Services, Multi-Factor Authentication (MFA), Public Key Infrastructure (PKI), Customer Identity & Access Management (CIAM), and Privileged Access Management (PAM), among others. The IDAM Multi-Factor Authentication (MFA), Public Key Infrastructure (PKI) Certificate Encryption Engineer is responsible for the day-to-day management, maintenance, and support of the Microsoft PKI infrastructure including Certificate Authority servers, Hardware Security Modules (HSMs) and expert support for SafeNet Multi-Factor Authentication (MFA) solutions, with a strong emphasis on troubleshooting MFA tokens and related SafeNet components. This role ensures the secure issuance, renewal, and revocation of digital certificates using internal Microsoft PKI and our external partner to support enterprise security requirements and compliance standards. This role also involves resolving user token authentication issues, managing token lifecycle, and ensuring smooth operations of MFA infrastructure to support enterprise security requirements. This role ensures secure and seamless operation of systems that protect Zoetis's global digital ecosystem. By leveraging encryption technologies and authentication frameworks, the engineer designs solutions that safeguard data, verify user identities, and enable secure resource access. The role requires deep technical expertise in security protocols, encryption standards, and certificate management, along with a proactive approach to resolving security issues. Collaborating across teams and projects, the engineer drives innovation and operational excellence while ensuring compliance with security goals. Additionally, the position demands expertise in IAM-enabled business processes and strong stakeholder collaboration to deliver impactful results. POSITION RESPONSIBILITIES Percent of Time * Manage and maintain Microsoft Certificate Authority (CA) servers, including installation, configuration, patching, and upgrades. * Administration of Hardware Security Modules (HSMs) used for secure key generation, storage, and cryptographic operations in the PKI environment. * Upgrade and Maintain of CRL, OCSP Services in the PKI environment. * Perform key ceremony activities for CRL Refresh, HSM Refresh and new partition creation activities. * Automate and maintain lifecycle management of digital certificates issued via Microsoft CA and DigiCert platforms, including enrollment, renewal, revocation, and auditing. * Proactively ensure that website administrators receive timely and consistent notifications about SSL certificate expiration, following up regularly to ensure renewal actions are completed. * Maintain documentation of PKI architecture, HSM configurations, certificate inventories, SafeNet authentication service SAS configuration and operational procedures. * Administer and configure SaaS-based Multi-Factor Authentication (MFA) solutions to ensure secure and seamless user authentication processes. * Install, configure, and maintain SafeNet Authentication Service MFA related components - LDAP Sync, Remote Logging agent, Windows Logging agent. * Configure Thales SAS platform per MFA best practices and coordinate with vendor for any issues/outages. * Collaborate with security, network, and application teams to troubleshoot certificate-related issues, token authentication issues for enterprise applications such as VPN. * Monitor CA, HSM health and optimize system performance, ensuring maximum uptime, scalability, and security of the platforms. * Stay updated on enhancements, updates, and changes to current platforms, technological advancements, and potential future platforms that may be considered as the organization evolves and scales, ensuring proactive planning to maintain optimal performance across the Zoetis ecosystem. * Monitor the performance, scalability, and security of all in-scope platforms, stepping in to address critical issues or escalations while collaborating with the team on day-to-day management. * Provide Level 2 (L2) and Level 3 (L3) support for service-related issues, troubleshooting certificate, user authentication problems, delivering high-quality user experiences, and ensuring efficient operations for IDAM services. * Participate in shift rotations to deliver 16x5 operations for IDAM services, while offering off-hours escalation support for high-priority incidents (P1, P2). * Ensure close collaboration between the ZICC IDAM team and Service Desk, Site Services, and Security Operations teams to enhance IAM support processes and optimize cross-team workflows. * Ensure compliance with global IDAM policies, processes, and regulatory requirements, delivering secure and efficient access to Zoetis information systems for all users. 100% ORGANIZATIONAL RELATIONSHIPS * Reports to ZICC Directory & Authentication Technology Lead, with dotted line to US-based Head of IDAM and IDAM Operations & Directory Services Leads * Be part of the global Technology Risk Management organization, which reports to the Chief Information Security Officer (CISO). * Collaborate regularly with ZTD application, business partner, and infrastructure teams. * Interact with external vendors or partners providing software, services, or APIs that require integration with IDAM systems, including establishing requirements, negotiating contracts, and facilitating technical integration. * Collaborate with implementation partners responsible for deploying, configuring, or maintaining integrated solutions within Zoetis' IT landscape. EDUCATION AND EXPERIENCE Education: * University Degree in Computer Science or Information Systems is required. * MS or advanced security/identity courses or other applicable certifications is desirable, including o Certified Information Systems Security Professional (CISSP) Experience: * Minimum 6+ years of experience in Information Systems * 6+ years of detailed, hands-on experience with IDAM, especially Microsoft PKI, Thales HSM, SafeNet MFA * Experience with managing digital certificates and keys lifecycle, including issuance, renewal, revocation, and auditing certificate activities. * Proven experience in maintaining HSMs to initialize, configure partitions and must have performed key ceremony activities for secure key generation and storage. * Experience working with CRL, OCSP configuration and maintaining these services. * Strong understanding of multi-factor authentication concepts and LDAP, Active Directory, RADIUS, SAML protocols. * Experience with integrating MFA solutions with enterprise applications, VPNs, and cloud platforms. * Experience with PKI certificate life cycle automation using KeyFactor or VenaFi is a plus. * Experience working with global teams across multiple time zones. * Proven experience in managing medium to large-scale, global IT projects. * Demonstrated ability to work within diverse technical teams. * Strong experience collaborating with Managed Service Providers (MSPs), with a focus on ensuring quality and alignment. * 2+ years of experience in the pharmaceutical or other regulated industry, especially Animal Health. TECHNICAL SKILLS REQUIREMENTS This is a detailed, hands-on technical role. The ideal candidate will demonstrate proficiency in these areas and provide leadership with respect to specific technologies: * PKI & Digital Certificate Services o Expert-level experience with Microsoft PKI and SSL Certificate management, particularly Microsoft Certificate Services. o Strong expertise with Hardware Security Modules (HSMs) administration, such as SafeNet Luna or equivalent. o Proven experience conducting PKI ceremonies, including root and issuing certificate authority events. o Comprehensive knowledge of certificate lifecycle management, including proactive renewal and expiry prevention. o Experience operating certificate services as a core infrastructure offering. o Extensive knowledge of SSL/TLS certificates, Certificate Authorities (CAs), and secure key management best practices. * Multi-Factor Authentication (MFA), o Expertise in enterprise MFA platforms such as SafeNet MobilePass or similar solutions. o Hands-on experience integrating MFA with enterprise applications, VPNs, and cloud platforms. * Encryption & Key Management o Practical experience with key management systems, such as Thales Cipher Trust, Azure Key Vault, and other similar platforms. o Deep understanding of encryption methodologies for protecting data at rest and in transit. * Additional Technical Skills o Solid understanding of networking concepts, especially as it relates to load balancing, DNS, web hosting, network segmentation. o Proficiency in PowerShell scripting for automation, troubleshooting, and administrative tasks, with additional expertise in Python and Bash scripting for hybrid directory operations. * End-User and Technology Team Support: o Experience providing or supervising Level 2 (L2) and Level 3 (L3) support for identity and authentication issues for end users and technology teams. o Knowledge of troubleshooting authentication failures and collaborating with application teams to resolve availability issues. o Familiarity with incident response and root cause analysis for authentication service outages, identity synchronization issues, and cybersecurity events. o Experience working with Service Desk, Site Services, and Security Operations teams to enhance IAM support processes. * Desirable Skills & Additional Expertise: o Familiarity with certificate life cycle automation using VenaFi or KeyFactor o Familiarity with scripting to automate the certificate life cycle management process. o Familiarity with Password less Authentication methods, such as FIDO2 and biometric-based solutions, for enhancing enterprise security. o Privileged Access Management (PAM): Experience with tools like Delinea Secret Server and Netwrix for Just-in-Time Access JITA is highly desirable. o Identity Governance & Administration (IGA): Knowledge of SailPoint IdentityIQ for Identity Lifecycle, Access Request & Recertification, and User Provisioning/Deprovisioning is a plus. o Microsoft Power Apps: Experience building or customizing forms and applications to enhance identity-related workflows is advantageous. o Database & Data Analytics: Experience with SQL, Alteryx, and data warehousing concepts to streamline workflows and troubleshoot data-related issues is a plus. * Must be fluent in both written and spoken English, with the ability to clearly communicate across technical and non-technical audiences. PHYSICAL POSITION REQUIREMENTS Availability to work between 1 PM IST to 10 PM IST, ensuring a minimum of 3 hours of daily overlap with the US Eastern Time zone. Flexibility to provide off-hours escalation support for high-priority incidents (P1, P2) as needed. About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. 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With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 5+ years of technical support, technical consulting experience, or information technology experience OR 7+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Preferred Qualifications Solid technical expertise in VMware technologies such as NSX-T, HCX, vCenter, vSAN, vMotion, and High Availability, supported by one or more VMware certifications. vCloud Director and/or ARIA is strongly desired. Strong understanding of networking concepts including DNS, NAT, and the OSI Model, along with hands-on experience using tools like ping, tracert, tracemon, and tcpdump. Well-versed in virtualization concepts, contributing to efficient and scalable infrastructure solutions. Openness to providing weekend coverage when needed. Familiarity with LDAP, Security, and Operating System Internals is a strong asset. Experience with Microsoft Azure Cloud components such as Network, Compute, and Storage is highly valued. Holding a Cisco CCNA or CCNP certification is a plus. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.