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L2 Support Manager

5 - 9 years

6 - 10 Lacs

Posted:2 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


HPC Support team provides technical support for the production issues raised by the HPC customers. Our support engineers have subject-matter-expert level skills and technologies that help providing the consistent services to customers.As a leader for this team, you will work with our clients, support engineers, related DevOps teams and leadership teams across a variety of focus areas to optimize our clients’ support experience, drive improvements in our capabilities and into the product. The role is localized, including a team of engineers you will be directly managing, but also includes global responsibilities for productivity, key measurement attainment, skills capability and workforce management. Focus areas include:

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