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1.0 - 5.0 years
3 - 4 Lacs
Mohali
Work from Office
Greetings from Taskus !! Here we are with an opportunity for the designation of customer care executive for international Process!!! Basics: Designation : Teammate ( Customer Care Executive) Process : International Process Onsite / Remote : Onsite Working Days : 5 ( Rotational Week Offs) Shift : Rotational & Graveyard shift Requirements: Should have minimum 12 months of experience into BPO. Should be aware of all the KPIs & KRAs Should be flexible with the shift timings and working days. Location - Plot number 5, Sector 82, Airport Rd, Sector 82, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160055 Interested candidates can share their resume on below email Anju.bhatt@taskus.com Or can contact on 6239660898.
Posted 1 week ago
10.0 - 20.0 years
9 - 14 Lacs
Gurugram
Work from Office
It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moments notice, mastering consistency in an ever-changing world thats what it takes to get there. If that's something you want to be apart of, apply today! What does a Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager.Imagine yourself going to work with one thing on your mind: that in most companies, it’s all about the KPIs but in TaskUs it’s all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients.Operations Manager, you are also responsible for making sure that KPIs are being met consistently. You need to come up with ways in which to effectively make each employee reach their best potential. With this, you must also be creative because you need to devise effective plans on how to make each employee reach their target. As a leader, you must also gain the trust and respect of your employees because let’s face it -- how can you lead when people don’t believe you? You need to be able to reach out to them, drop by their workstations, have short chit-chats, and make them feel important. You need to be able to identify their strengths and weaknesses, take advantage of them and assign them tasks that will help them work on their weaknesses and showcase their talents. This way, you are able to manage relationships better and develop people at the same time.Requirements:So, what is it we’re looking for? Since this is a Senior Operations Manager post, we’d need someone who already has the skills to even call themselves a Manager. We’re looking for someone who has strong interpersonal skills, verbal and written communication skills and most importantly empathy. Someone who has a high affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.We need someone who is responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. We need someone who can multitask and work in a fast-paced environment. Someone who can lead and is great in analyzing situations and data. BAU Transactions: Handling SOW for different vertical of campaign Demonstrate achievement of results e.g. business improvements, cost savings, revenue generation Liaising with different departments to ensure smooth and effective operational delivery Translate business strategy into day to day delivery Collaborating with different stakeholders for new launches if any Stakeholder management ensures there is smooth communication between all the departments. Responsible for all aspects of operations which include monitoring staffing, temporary coverage and training, delivering excellent client service Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development) Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases. Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms Drive Operations teams to deliver continuous improvement and productivity/quality gains Client Relationship Management Ensure delivery of Client KPIs/ targets including day to day service levels, customer experience, quality and compliance measures Manage and develop the operational client relationships by conducting (where appropriate) operational client review meetings and day to day ops liaison with client build and maintain strong client relationships Ensuring a smooth transition of new business Ensuring all the KPI’s delivery as per SOW agreement with the client Flag and escalate business risks timely to the client Profitability Enablement and Purview of finance & revenue Timecard management to ensure no loss of productive hours Timely update of revenue file to ensure zero discrepancies on projected vs actual revenue Timely generation of invoice Team and People Management Execute a well-defined Communication and Engagement model in place to ensure that the team understands the performance of our business and also that they understand the needs of their teams effectively managing and coaching Operations Managers and Team Leaders Provide exceptional people management, mentorship and career development to members of your team, including managers and Agents, achieve low attrition levels and high employee engagement Provide exceptional people management, mentorship and career development to members of your team, including managers and Agents, achieve low attrition levels and high employee engagement Preferred candidate profile Perks and benefits
Posted 1 week ago
6.0 - 11.0 years
6 - 11 Lacs
Gurugram
Work from Office
It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moments notice, mastering consistency in an ever-changing world thats what it takes to get there. If that's something you want to be apart of, apply today! What does a Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. Come on now, we need your full attention because it’s time to imagine what it’s like being a Senior Operations Manager.Imagine yourself going to work with one thing on your mind: that in most companies, it’s all about the KPIs but in TaskUs it’s all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients.Operations Manager, you are also responsible for making sure that KPIs are being met consistently. You need to come up with ways in which to effectively make each employee reach their best potential. With this, you must also be creative because you need to devise effective plans on how to make each employee reach their target. As a leader, you must also gain the trust and respect of your employees because let’s face it -- how can you lead when people don’t believe you? You need to be able to reach out to them, drop by their workstations, have short chit-chats, and make them feel important. You need to be able to identify their strengths and weaknesses, take advantage of them and assign them tasks that will help them work on their weaknesses and showcase their talents. This way, you are able to manage relationships better and develop people at the same time.Requirements:So, what is it we’re looking for? Since this is a Senior Operations Manager post, we’d need someone who already has the skills to even call themselves a Manager. We’re looking for someone who has strong interpersonal skills, verbal and written communication skills and most importantly empathy. Someone who has a high affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.We need someone who is responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. We need someone who can multitask and work in a fast-paced environment. Someone who can lead and is great in analyzing situations and data. BAU Transactions: Handling SOW for different vertical of campaign Demonstrate achievement of results e.g. business improvements, cost savings, revenue generation Liaising with different departments to ensure smooth and effective operational delivery Translate business strategy into day to day delivery Collaborating with different stakeholders for new launches if any Stakeholder management ensures there is smooth communication between all the departments. Responsible for all aspects of operations which include monitoring staffing, temporary coverage and training, delivering excellent client service Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development) Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases. Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms Drive Operations teams to deliver continuous improvement and productivity/quality gains Client Relationship Management Ensure delivery of Client KPIs/ targets including day to day service levels, customer experience, quality and compliance measures Manage and develop the operational client relationships by conducting (where appropriate) operational client review meetings and day to day ops liaison with client build and maintain strong client relationships Ensuring a smooth transition of new business Ensuring all the KPI’s delivery as per SOW agreement with the client Flag and escalate business risks timely to the client Profitability Enablement and Purview of finance & revenue Timecard management to ensure no loss of productive hours Timely update of revenue file to ensure zero discrepancies on projected vs actual revenue Timely generation of invoice Team and People Management Execute a well-defined Communication and Engagement model in place to ensure that the team understands the performance of our business and also that they understand the needs of their teams effectively managing and coaching Operations Managers and Team Leaders Provide exceptional people management, mentorship and career development to members of your team, including managers and Agents, achieve low attrition levels and high employee engagement Provide exceptional people management, mentorship and career development to members of your team, including managers and Agents, achieve low attrition levels and high employee engagement Preferred candidate profile Perks and benefits
Posted 1 week ago
0.0 - 2.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Designation: Trainee Process Associate(Freshers) Locations: Hyderabad (Panjagutta) Interview Address: Maatrum Technologies, 3rd Floor, Goyaz Jewellers Building, Beside Kotak Bank, Panjagutta, Hyderabad 500082 Walk-in Date: 21st June 2025(Saturday) and 23rd June 2025 (Monday), We are not working on Sunday Roles & Responsibilities: Process data extracted via Maatrum Technologies online portal. Review scanned property-related documents provided by the bank to identify relevant details. Gather records from online sources related to the property. Manually extract data from scanned and online documents. Work using Maatrum Technologies proprietary online system. Adhere to company and bank policies while carrying out the above tasks. Meet the required turnaround time as per project standards. Candidate Requirements: Decent written and verbal communication skills in English. Willingness to work in rotational shifts , 6 days a week. Typing proficiency. Ability to read and write fluently in Telugu . Open to both male and female candidates. Qualification: Any graduate is eligible to apply. Maatrum Technologies - A Product-based Company specializing in Title Verification and Legal Verification for Real Estate Properties within India. We are a sister concern of the esteemed Dr. Agarwals Eye Hospital Group. About Maatrum Technologies: Maatrum is India's pioneering Online Real Estate Title Verification Company, empowered by cutting-edge technology. Established in April 2015 under the Companies Act 2013, we have made a mark in the industry by harnessing technology to procure real estate documents directly from government databases. Our team of seasoned real estate lawyers leverages our robust and proprietary technology platform to deliver accurate reports in record time.
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Chennai
Work from Office
Hi, we are hiring for UK banking KYC, Work location - Perungaltur Minimum 1 yr of experience in UK banking KYC Immediate joining required. Max sal 5.5 lpa. Pls call Durga 9884244311 for more info Thanks, Durga 9884244311
Posted 1 week ago
0.0 - 5.0 years
0 - 5 Lacs
Navi Mumbai, Maharashtra, India
On-site
Indian Bank hiring Graduates for below role Video KYC Officer Phone Banking Officer Service Assurance team Social Media Escalation Outbound NRI Customer Service Virtual Care Officer Retail lability-outbound Sales Required Candidate profile Handle inbound Video calls of the customer to complete the full KYC Verify the details submitted by the customer while opening the account Ensure KYC is completed by the right party only Cross-selling
Posted 1 week ago
0.0 - 5.0 years
0 - 5 Lacs
Thane, Maharashtra, India
On-site
Indian Bank hiring Graduates for below role Video KYC Officer Phone Banking Officer Service Assurance team Social Media Escalation Outbound NRI Customer Service Virtual Care Officer Retail lability-outbound Sales Required Candidate profile Handle inbound Video calls of the customer to complete the full KYC Verify the details submitted by the customer while opening the account Ensure KYC is completed by the right party only Cross-selling
Posted 1 week ago
0.0 - 5.0 years
0 - 5 Lacs
Mumbai, Maharashtra, India
On-site
Indian Bank hiring Graduates for below role Video KYC Officer Phone Banking Officer Service Assurance team Social Media Escalation Outbound NRI Customer Service Virtual Care Officer Retail lability-outbound Sales Required Candidate profile Handle inbound Video calls of the customer to complete the full KYC Verify the details submitted by the customer while opening the account Ensure KYC is completed by the right party only Cross-selling
Posted 1 week ago
0.0 - 1.0 years
0 - 1 Lacs
Nadiad, Gujarat, India
On-site
We're seeking a results-driven Retail Sales Executive to drive sales growth Build customer relationships Promote products in a retail environment. The ideal candidate will have excellent communication skills, product knowledge.
Posted 1 week ago
0.0 - 1.0 years
0 - 1 Lacs
Kanpur, Uttar Pradesh, India
On-site
We're seeking a results-driven Retail Sales Executive to drive sales growth Build customer relationships Promote products in a retail environment. The ideal candidate will have excellent communication skills, product knowledge.
Posted 1 week ago
0.0 - 1.0 years
0 - 1 Lacs
Mirzapur, West Bengal, India
On-site
We're seeking a results-driven Retail Sales Executive to drive sales growth Build customer relationships Promote products in a retail environment. The ideal candidate will have excellent communication skills, product knowledge.
Posted 1 week ago
0.0 - 1.0 years
0 - 1 Lacs
Rampur, Uttar Pradesh, India
On-site
We're seeking a results-driven Retail Sales Executive to drive sales growth Build customer relationships Promote products in a retail environment. The ideal candidate will have excellent communication skills, product knowledge.
Posted 1 week ago
0.0 - 1.0 years
0 - 1 Lacs
Ranchi, Jharkhand, India
On-site
We're seeking a results-driven Retail Sales Executive to drive sales growth Build customer relationships Promote products in a retail environment. The ideal candidate will have excellent communication skills, product knowledge.
Posted 1 week ago
0.0 - 1.0 years
0 - 1 Lacs
Mehsana, Gujrat, India
On-site
We're seeking a results-driven Retail Sales Executive to drive sales growth Build customer relationships Promote products in a retail environment. The ideal candidate will have excellent communication skills, product knowledge.
Posted 1 week ago
1.0 - 4.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Role & responsibilities Review customer profiles to identify possible patterns of money laundering and terrorist financing activity, ensuring compliance with applicable internal policies and procedures and external regulations; Review and analyze suspicious/unusual patterns of activity utilizing various internal systems, reports and external data sources. Contact clients to complete follow-up to plug the gaps in KYC requirements Conclude whether further investigation is warranted based on a reasonable assessment of information obtained; Review, collect and transmit supporting details to the Assistant Manager / Manager of Operations upon conclusion of review; Adhere strictly to compliance and operational risk controls in accordance with Company and regulatory standards, policies and practices; report control weaknesses, compliance breaches and operational loss events; Follow appropriate escalation matrix and proactively highlight questionable profiles based on logical reasoning against text-book approach towards procedures; Keep current with understanding of systems, policies, procedures and US regulations Provide a supporting role to on-shore business partners. Assist in reviewing alerts and provide support on all AML and KYC monitoring functions performed by Global CDD; Preferred candidate profile 1. Excellent Communication (Mandate) 2. Customer service 3. Kyc Knowledge
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Job Title :- Credit Operations Executive Key Responsibilities: Processing loan files and verifying customer documentation as per credit policy Coordinating with sales teams and credit managers for file movement and approvals Maintaining accurate records of processed applications in internal systems Ensuring TAT (Turn-Around Time) is maintained as per SLA Handling queries related to customer documents or loan file status Supporting back-end credit operations for smooth disbursement flow Escalating discrepancies or policy deviations for resolution
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
Noida
Work from Office
Hiring For Voice process !! Banking Process !! 29 k in hand + 4 k travel allowance !! NOIDA sec 128 Grad with 2 year International BPO Customer Service with upselling experience is mandatory Day shifts , Need Excellent communication skills , Required Candidate profile EXCELLENT COMMUNICATION SKILLS* Immediate Joiners 9355226337 / 9560028009 / 9911567769
Posted 1 week ago
0.0 - 2.0 years
1 - 2 Lacs
Chennai
Work from Office
Role & responsibilities Verification of KYC documents received from customers. Checking of documents and details uploaded by the Sales Team. Check of CIBIL Scores. Making calls to the customers to check on their credibility. Handling credit operations from login to disbursement Taking care of audit queries and maintaining good audit score. Assessing overall credit eligibility of customer & recommended the case to higher authority. Preferred candidate profile Graduate Good communication skill Telugu, Malayalam , Kannada languages are mandatory
Posted 1 week ago
0.0 - 1.0 years
1 - 3 Lacs
Chennai
Work from Office
Role & responsibilities Verification of KYC documents received from customers. Checking of documents and details uploaded by the Sales Team. Check of CIBIL Scores. Making calls to the customers to check on their credibility. Handling credit operations from login to disbursement Taking care of audit queries and maintaining good audit score. Assessing overall credit eligibility of customer & recommended the case to higher authority. Handling customer data verification as KYC, Bank statements and contact point verification Preferred candidate profile Freshers eager to work in Credit underwriting and KYC verification team. Looking for 2025/ 2024 / 2023 pass out Graduation must (or) candidates who have received their final semester results are preferred. Open to work in rotational Day shifts with compensatory day Perks and benefits PF Graduity Venue : 6th Floor, No.68/2, Murugesa Naicker Office Complex, Loyal Towers, Greams Road, Chennai, Tamil Nadu - 600006. Thanks & Regards Naveen HR HDB financial services pvt ltd
Posted 1 week ago
2.0 - 6.0 years
7 - 9 Lacs
Gurugram
Work from Office
Location: Gurugram Department: PCG Key Responsibilities: Client Acquisition and On-boarding: Identify, prospect, and on-board new clients through networking, referrals, and market research. Conduct meetings with potential clients to understand their financial objectives and introduce suitable financial products. Ensure a seamless on-boarding process for new clients, including KYC compliance and account activation. Sales and Revenue Generation: Achieve quarterly targets for client acquisition and revenue generation. Cross-sell and upsell financial products such as equity, derivatives, mutual funds, fixed-income products, and insurance. Actively promote brokerage services to increase trading volumes and client participation. Relationship Management: Build and maintain long-term relationships with new and existing clients by offering personalized financial solutions. Regularly communicate with clients to provide updates on market trends, investment strategies, and portfolio performance. Resolve client queries and ensure satisfaction with the companys services. Qualifications: Education: Post-graduation in finance/marketing field. Certifications such as NISM (Equity Derivatives, Mutual Funds), AMFI, or equivalent are preferred. Experience : 2-5 years of experience in client acquisition, sales, or business development in the financial services or broking industry. Proven track record of meeting or exceeding sales and acquisition targets. Skills and Competencies: Strong knowledge of financial markets, trading platforms, and broking products. Excellent communication, negotiation, and interpersonal skills. Goal-oriented, self-motivated, and ability to work under pressure in a target-driven environment. You can share your Resumes on salonidevi.vishwakarma@kotak.com
Posted 1 week ago
1.0 - 6.0 years
1 - 5 Lacs
Chennai
Work from Office
Hiring KYC with Sanction, Profile, required excellent English with a minimum exp of 1 Year in International KYC process. Rotation shift, 2 Rotation week off, Both ways cabs available. Non-voice process immediate joining Online interview only * Required Candidate profile Should have International KYC Process experience / FATCA Graduation is Must Salary up to 5.5 LPA call Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 Arjuna-9810615875 *
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
We are compiling data of all the Pharmacie. The ability of the candidate should be able to review the information received, check in the existing master if same counter is already present if not create the counter into our master list.
Posted 1 week ago
1.0 - 5.0 years
1 - 5 Lacs
Thane, Maharashtra, India
On-site
Role & responsibilities 1- To attend VKYC Calls on daily basis without Lapse/drop 2- To attend Calls with 100% accuracy and following internal and regulatory Guidelines 3- To Ensure maximum successful VKYC calls 4- Ready to work in shifts Able to prepare MIS related to activities Performed Preferred candidate profile Graduate / Post graduate / Professional Qualification Minimum 1+ Years of Experience into VKYC Location : -BOB Card, B-Wing, Gound Floor, Akshar Business Park, Janta Market Rd, Opposite APMC Fruits and Vegetable Market, Sector 25, Vashi, Navi Mumbai, Maharashtra 400703.
Posted 1 week ago
1.0 - 6.0 years
1 - 4 Lacs
Thane, Navi Mumbai
Work from Office
Video KYC Officer Responsible for verifying customer identities and documents through video calls Ensuring compliance with KYC (Know Your Customer) regulations. Role involves conducting live video interactions, verifying documents, and ensuring accurate information is captured for customer onboarding and financial transactions. Reviews and verifies client data for onboarding, ensuring compliance with regulations and proper governance. Responsibilities include risk assessment and managing client adoption processes. Required Candidate Profile:- Good English Communication Graduation is must. Minimum 1 year of banking Experience. Location- Navi Mumbai ( Airoli ) Freshers with excellent English communication skills can apply.
Posted 1 week ago
0.0 - 1.0 years
0 - 1 Lacs
Salem
Work from Office
Roles and Responsibilities Conduct quality checks on loan applications, credit reports, and other relevant documents to ensure compliance with regulatory requirements. Verify customer information, income documentation, and creditworthiness through KYC verification processes. Maintain accurate records of all quality check activities and provide timely feedback to stakeholders. Ensure adherence to company policies, procedures, and regulatory guidelines related to microfinance operations. Preferred candidate profile Working knowledge of MS Office, especially MS Word, Excel, etc. Good verbal and written proficiency of regional language and Malayalam/English.
Posted 1 week ago
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