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Rivera Manpower Services
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Kickstart Your Career in Technical Support! Fresher and Experience

Kickstart Your Career in Technical Support! Fresher and Experience

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Rivera Manpower Services

0 - 5 years

4 - 6 Lacs

Bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

Communication Skills IT Service Desk IT Helpdesk L1 Support International Technical Support Network Support Voice Process IT Support Troubleshooting Customer Support Desktop Support Technical Helpdesk Technical Support Technical Voice Process International Voice

Work Mode

Work from Office

Job Type

Full Time

Job Description

GREETINGS!!

We are hiring for technical support associate

For further queries, feel free to call or share your CV to

Priyanshu 8884496981

Shiva 7996772782

Muskaan 8884496984

Job role: Tech advisor

Salary :

Fresher:4.7 lpa

Experience: 6lpa

US rotational shift

Location: BTM Layout

Only graduate freshers

Experience with under graduation is fine

Technical Support Executive

Key Responsibilities:

Respond to customer queries via calls, chats, and emails regarding product or service issues
Troubleshoot technical problems related to hardware/software/networking (based on process)
Guide users through step-by-step solutions or escalate complex issues to higher support levels
Ensure accurate documentation of customer interactions and issue resolutions
Maintain high levels of customer satisfaction through professional communication
Follow SLA and ticketing procedures as per company standards
Keep up to date with product knowledge and updates

Requirements:

Graduate in any discipline (Engineering preferred for certain tech roles)
05 years of experience in technical support/customer service
Strong understanding of computer systems, mobile devices, and technical concepts
Excellent problem-solving and multitasking skills
Comfortable working in rotational shifts (24/7 support model, if applicable)
Experience with CRM/ticketing tools is a plus

Preferred Skills:

Knowledge of basic networking concepts (IP, DNS, routers, firewalls, etc.)
Familiarity with Windows/Linux/Mac OS troubleshooting
Certifications like CompTIA A+, CCNA, or Microsoft Support are an advantage

Perks & Benefits:

Competitive salary + incentives
Paid time off & sick leave
Learning and development
Fun, collaborative work culture

Thanks and regards,

Rivera Manpower Services

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Kickstart Your Career in Technical Support! Fresher and Experience

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

GREETINGS!!

We are hiring for technical support associate

For further queries, feel free to call or share your CV to

Priyanshu 8884496981

Shiva 7996772782

Muskaan 8884496984

Job role: Tech advisor

Salary :

Fresher:4.7 lpa

Experience: 6lpa

US rotational shift

Location: BTM Layout

Only graduate freshers

Experience with under graduation is fine

Technical Support Executive

Key Responsibilities:

Requirements:

Preferred Skills:

Perks & Benefits:

Thanks and regards,

Rivera Manpower Services

More Jobs at Rivera Manpower Services