Jewellery Showroom Manager

A jewelry showroom manager oversees daily operations, ensuring a positive customer experience and achieving sales targets. They manage staff, handle inventory, and maintain the store's visual appeal. Key responsibilities include driving sales, managing customer relationships, and implementing marketing strategies. Here's a more detailed breakdown of the role:Sales & Customer Service:

• Drive Sales:Implement sales strategies, meet sales targets, and maximize revenue.
• Customer Engagement:Build rapport with customers, understand their needs, and provide exceptional service.
• Customer Relationship Management:Handle customer inquiries, resolve issues, and foster positive relationships.
• Sales Team Leadership:Supervise, motivate, and train sales staff, ensuring they have the knowledge and skills to assist customers effectively.

Operations & Management:

• Inventory Management:Monitor stock levels, manage inventory flow, and ensure adequate replenishment.
• Visual Merchandising:Maintain an attractive and inviting store environment, ensuring jewelry displays are appealing.
• Store Operations:Oversee daily operations, including opening and closing procedures, cash management, and adherence to company policies.
• Reporting & Analysis:Prepare sales reports, analyze key performance indicators (KPIs), and identify areas for improvement.
• Marketing & Promotions:Collaborate with marketing teams to implement promotional campaigns and events.
• Staff Management:Recruit, train, and manage showroom staff, including sales associates, and potentially other roles like a security guard.
• Compliance:Ensure the showroom adheres to all relevant regulations and company policies.

Specific to the Jewelry Industry:

• Knowledge of Jewelry: A strong understanding of gemstones, precious metals, and jewelry craftsmanship is often required, according to job description resources.
• Security: Implement security measures to protect valuable inventory.
• Industry Knowledge: Stay informed about industry trends and competitor activities.

Skills & Qualifications:

• Leadership: Ability to lead, motivate, and manage a team.
• Communication: Excellent verbal and written communication skills.
• Customer Service: Strong focus on providing exceptional customer experiences.
• Sales: Proven sales experience and the ability to drive revenue.
• Organizational Skills: Ability to manage multiple tasks and priorities.
• Problem-Solving: Ability to address and resolve customer and operational issues.
• Flexibility: Willingness to work flexible hours, including weekends and holidays.

Job Type: Full-time

Pay: ₹40,000.00 - ₹55,000.00 per month

Schedule:

• Day shift

Work Location: In person