393 Itom Jobs - Page 2

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Service Management, Functional Testing Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :To manage infrastructure service delivery and operations for large scale system integration projects such as data lake or digital platforms Roles & Responsibilities:Primary contact for infrastructure design, deployment, and operations Managing infrastructure and service delivery operations in terms of processes and tools (ITIL processes and ITSM/ITOM tools)Take full accountability of delivering agreed service levels related to infrastructure domainTake ownership of infrastructure related incidents and drive for solutions working with various internal teams and third party solution providers such as OEMs and technology partners of the clientDefine and develop operating procedures for seamless operations of the projectManage transitioning of projects from deployment to operationsAnalyze and provide reports on service delivery performance to clients leadership and Accentures leadership Contribute to design and implementation of on prem and cloud infrastructure in terms of compute, storage, network, and security componentsBe a SPOC for all infrastructure initiatives in existing project and able to navigate through the clients landscape to upsell new initiatives in infrastructure space or able to pave ways for upselling value-driven initiatives for the client in other related domains such as application modernization, network transformation, and information security.Lead the teams across various infrastructure towers such as compute, virtualization, storage, hyper-converged infrastructure, public cloud infrastructure, network, and security, and thrive for upskilling and cross skilling to rationalize the resources across the towers and across the clients.Introduce innovative solutions such as automation to increase productivity and improve service delivery quality Participate in architecture and design review and approval forums to ensure the infrastructure design principles are adhered to for any changes in the existing landscape or any new initiatives being rolled out in the existing landscapeParticipate in client account planning and discussions to ensure infrastructure level initiatives are accounted for and issues are escalated to the right leaders for resolutionBuild strong relationships with all client stakeholders and Accenture project teams for effective collaboration and outcomes Professional & Technical Skills: Must have:oIT Infrastructure Service Delivery ManagementoITIL Expert or Master LeveloStrong Communication skillsoProblem solvingoAbility to drive discussions and ideas with clients senior leadership forumsGood to haveoArchitecture and Design skills for infrastructure solution in cloud and on-premise such as virtualized infrastructure, hyper-converged infrastructure, storage area network, IaaS and PaaS from AWS, Azure, GCP, etc. Additional Information:Total IT experience of minimum 15 yearsMinimum 8 years of experience in Infrastructure Service Delivery Management Minimum BE / BTech from a reputed university Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Service Management, Functional Testing Good to have skills : NAMinimum 18 year(s) of experience is required Educational Qualification : 15 years full time education Summary :To manage infrastructure service delivery and operations for large scale system integration projects such as data lake or digital platforms Roles & Responsibilities:Primary contact for infrastructure design, deployment, and operations Managing infrastructure and service delivery operations in terms of processes and tools (ITIL processes and ITSM/ITOM tools)Take full accountability of delivering agreed service levels related to infrastructure domainTake ownership of infrastructure related incidents and drive for solutions working with various internal teams and third party solution providers such as OEMs and technology partners of the clientDefine and develop operating procedures for seamless operations of the projectManage transitioning of projects from deployment to operationsAnalyze and provide reports on service delivery performance to clients leadership and Accentures leadership Contribute to design and implementation of on prem and cloud infrastructure in terms of compute, storage, network, and security componentsBe a SPOC for all infrastructure initiatives in existing project and able to navigate through the clients landscape to upsell new initiatives in infrastructure space or able to pave ways for upselling value-driven initiatives for the client in other related domains such as application modernization, network transformation, and information security.Lead the teams across various infrastructure towers such as compute, virtualization, storage, hyper-converged infrastructure, public cloud infrastructure, network, and security, and thrive for upskilling and cross skilling to rationalize the resources across the towers and across the clients.Introduce innovative solutions such as automation to increase productivity and improve service delivery quality Participate in architecture and design review and approval forums to ensure the infrastructure design principles are adhered to for any changes in the existing landscape or any new initiatives being rolled out in the existing landscapeParticipate in client account planning and discussions to ensure infrastructure level initiatives are accounted for and issues are escalated to the right leaders for resolutionBuild strong relationships with all client stakeholders and Accenture project teams for effective collaboration and outcomes Professional & Technical Skills: Must have:oMaster level in IT Infrastructure Service Delivery ManagementoITIL Expert or Master LeveloStrong Leadership skillsoStrong Communication skillsoProject Financial ManagementoProblem solvingoAbility to drive discussions and ideas with clients senior leadership forumsGood to haveoArchitecture and Design skills for infrastructure solution in cloud and on-premise such as virtualized infrastructure, hyper-converged infrastructure, storage area network, IaaS and PaaS from AWS, Azure, GCP, etc. Additional Information:Total IT experience of minimum 20 years Minimum 12 years of experience in Infrastructure Service Delivery Management Minimum BE / BTech from a reputed university Qualification 15 years full time education

Must have a bachelors degree in computer science or a related field (or equivalent degree and experience) 2+ years providing customer-facing technical support (ITOM applications) Good Communication Skills In order to be successful in this role, we need someone who has: Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and Powershell. Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies. Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST, Experience with troubleshooting tools such as Wireshark, Traceroute. Strong troubleshooting/root cause isolation skills Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concepts. Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management. Excellent communication skills (verbal and written). Preferred: Solid understanding of object-oriented programming skills (Java strongly preferred) A fundamental understanding of ITOM, CMDB and ITIL business process Experience providing web development support is highly desirable. Previous experience working with the ServiceNow platform (Asset Management, Orchestration, Discovery, Mid Server, BSM Map & Service Mapping) Understanding of JavaScript or any other scripting language with logical approach for given problem statement. Previous experience in software development(or) software consulting. Experience supporting and troubleshooting infrastructure level issue Role & responsibilities Preferred candidate profile

Responsibilities: * Implement ITSM processes using ServiceNow platform. * Develop CMDB, ITOM, Asset Mgmt., Service Catalog & Business Rules. * Analyze workflows, create Client Scripts & UI Policies. Work from home

About the Role: OSTTRA IndiaThe RoleMQ Administrator The TeamThe OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures. The Impact: Together, we build, support, protect and manage high-performance, resilientplatforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets Whats in it for you : We are looking for highly motivated technology professionals who willstrengthen our specialisms and champion our uniqueness to create a company that is collaborative, respectful, and inclusive to all.ResponsibilitiesStrong Experience administering, migrating, installing, upgrading, and configuring IBM MQ(Latest version MQ 9.3, MQ 9.4) Support for IBM MQ on Linux servers/Windows OS. Provide build support including troubleshooting, timely resolution, and root cause analysis. Support Incident, problem and change management tasks. Implement change requests basedon CM processes. Support Client related MQ requests efficiently Operational Support Flexible to provide on-call support when required on weekends and holidays What Were Looking For: Degree in Computer Science, IT, or equivalent area of technical study. Minimum 5+ years of Industry experience in IBM MQ Administration and Build. Design, Install, configure, and maintain IBM MQ infrastructure in collaboration withDevelopments teams Good Experience in MQ troubleshooting (Prod Support. Hands-on experience with creating and setting up MQ Qmgrs in the AWS environment. Plan, test, and implement MQ version updates as well as patching activities in the underlyingoperating system. Experience with management of SSL, TLS, data encryption, and certificates. Experience in setting up Multi-Instance/RDQM/Native HA set up in MQ. Knowledge of integration protocols and standards, including Message Queuing (MQ, JMS),and File Transfer (FTP/SFTP} Queue manager cluster setup for workload management Experience in web Methods security management such as certificate management,authentication, and authorization Experience in cloud technologies (Azure, AWS, GCP) would be an added advantage. Experience in Windows Server Clusters/Linux OS. Knowledge of Configuring MQ Monitoring Tools - like Grafana/ITAM will be an addedadvantage. The Location Gurgaon, India About Company Statement: OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise ,processes and networks together to solve the post-trade challenges of global financial markets.OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of CreditRisk, Trade Workflow and Optimisation services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimise processing to drive post-trade efficiencies.OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerfulintegration and transformation capabilities. About OSTTRA Candidates should note that OSTTRAis an independentfirm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global providesrecruitmentservices to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joiningour global team of more than 1,200 posttrade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.Learn more atwww.osttra.com. Whats In It For You Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf -----------------------------------------------------------

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose"” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Lead the Strategy, and delivery of Digital Employee Experience Engineering, driving innovation and simplification across service delivery, workplace automation, and user experience. Own and evolve the enterprise-wide ServiceNow platform as a core enabler of UKG's employee-centric digital services, spanning ITSM, HRSD and custom workflow solutions. Drive enhanced end-to-end employee journeys, integrating digital tools, collaboration platforms, and service portals to reduce friction, personalize experiences, and enhance satisfaction. Collaborate with global HR, IT, and business teams to redesign internal services through intuitive design, self-service, mobile-first capabilities, and process automation. Lead platform engineering operations including CI/CD, SRE practices, monitoring, and infrastructure strategy to ensure system resilience, scalability, and compliance. Build and scale high-performing engineering teams focused on innovation, delivery excellence, and experience KPIs (ESAT, resolution time, automation impact). Champion governance, platform standards, and experience design across the digital employee ecosystem. Engage with executive leadership to shape the broader digital workplace roadmap, align with strategic priorities, and demonstrate measurable business value. Manage vendor partnerships, budget ownership, and platform expansion with a sharp focus on reliability, agility, and user outcomes. Qualifications 12"“18 years of IT leadership experience, including at least 5 years in ServiceNow platform strategy and delivery. Proven success in a product-based organization leading digital experience or enterprise platform transformation. Deep expertise in ServiceNow (ITSM, HRSD, ITOM), digital workplace platforms, and enterprise automation. Strong grasp of employee experience design, engineering best practices, and digital service orchestration. Demonstrated ability to lead cross-functional global teams, influence strategic direction, and drive large-scale change. Excellent executive communication, stakeholder engagement, and organizational leadership skills. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com

ServiceNow Developer with 4 to 6 Years , Pune Location. Skills: Proficient with ServiceNow development such as scripting, workflows and integration. Experience with Software development in Agile or waterfall. ITSM and IT Operations management and ITOM Process. Please share your CV to ranjitha@promantusinc.com Regards, Ranjitha 7619598141

Responsibilities: * Implement ITSM processes using ServiceNow platform. * Develop CMDB, HRSD, UI Policies & Business Rules. * Ensure compliance with ITIL standards. * Collaborate on client script development and testing. Work from home

Responsibilities: * Collaborate with clients on project requirements and deliverables. * Develop custom solutions using ServiceNow platform. * Ensure compliance with ITIL best practices and industry standards. * ITSM, CMDB, HRSD Work from home

Hiring for ServiceNow Integrations Developer specialists Job Title: ServiceNow Integrations Developer Location: Gurgaon, Haryana Experience: 2 to 4 Years Skill Required: ServiceNow with Integration Development Job Description: We are seeking a skilled and motivated ServiceNow Integration Developer with 24 years of experience to join our team. The ideal candidate will have hands-on experience designing, developing, and maintaining system integrations using modern middleware tools and APIs. You will work closely with business analysts, solution architects, and other developers to deliver scalable and secure integrations across platforms. Key Responsibilities: Design, develop, and maintain integrations using middleware platforms and APIs. Collaborate with stakeholders to gather integration requirements and develop technical designs. Build and manage RESTful and SOAP web services for system connectivity. Ensure data consistency and accuracy across systems through reliable integration practices. Monitor, troubleshoot, and enhance integration performance and system reliability. Maintain comprehensive documentation of integration workflows and configurations. Adhere to best practices for security , scalability , and high availability in development. Essential Skills: 24 years of experience in integration development or software engineering roles. Hands-on proficiency in integration platforms like MuleSoft, Dell Boomi, Apache Camel, WSO2, or Informatica . Strong understanding of API development (REST, SOAP), messaging systems (Kafka, RabbitMQ), and data formats (JSON, XML). Experience in scripting/programming languages such as Java, Python, or JavaScript . Familiarity with SQL Server, MySQL, or Oracle databases. Understanding of OAuth2.0, SAML, SSL/TLS , and other security protocols. Strong problem-solving skills and the ability to work both independently and in a collaborative team. Desirable Skills (Good to Have): ServiceNow Integration Hub or Flow Designer experience. Exposure to ITSM/ITOM processes within ServiceNow. Certification in integration platforms or ServiceNow would be an added advantage. Interested candidates can share your updated CV to mageswari.r@kiya.ai.

: Job TitleServiceNow SRE Support Consultant LocationPune, India Corporate TitleAVP Role Description We are seeking a ServiceNow SRE Support Consultant with 5+ years of experience to ensure the stability, scalability, and reliability of our ServiceNow platform . This role will focus on monitoring, troubleshooting, automation, and performance optimization of the ServiceNow environment while applying SRE and DevOps best practices . The ideal candidate should have a strong background in ServiceNow administration, UNIX/Linux, Windows Server, and cloud infrastructure . What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities ServiceNow Platform Support: Monitor and maintain the health, availability, and performance of the ServiceNow platform. Troubleshoot ServiceNow infrastructure issues , including instance performance, integrations, and database bottlenecks. Collaborate with developers and architects to enhance system stability and optimize workflows. Perform ServiceNow instance upgrades, patching, cloning, and configuration tuning . Incident Management & Troubleshooting: Handle incident response and escalations to resolve ServiceNow-related issues efficiently. Conduct root cause analysis (RCA) and implement long-term fixes. Define and maintain SLOs/SLIs to measure and improve system reliability. Work closely with the ServiceNow support team and infrastructure teams to minimize downtime. System Administration & Automation: Manage ServiceNow MID Servers and integrations with third-party systems. Administer UNIX/Linux, and Windows Server environments supporting ServiceNow. Automate routine administration tasks using PowerShell, Bash, Python, or Ansible . Monitoring & Performance Optimization: Implement and maintain proactive monitoring solutions using Splunk, ELK, Prometheus, Grafana, or ServiceNow Event Management . Optimize ServiceNow database performance, query execution, and API integrations . Perform capacity planning and performance tuning to ensure seamless scalability. Your skills and experience Technical Expertise: 5+ years of experience in ServiceNow administration, support, or SRE roles . Strong knowledge of ServiceNow architecture, modules, and instance management . Experience in UNIX/Linux, and Windows Server administration . Hands-on expertise in scripting (Bash, PowerShell, Python) and automation tools (Ansible, Terraform, Jenkins, Git) . Proficiency in networking (DNS, TCP/IP, Load Balancing, Firewalls) related to ServiceNow. ServiceNow Knowledge: Experience with ServiceNow ITOM (Discovery, Event Management, CMDB, Performance Analytics) . Understanding of ServiceNow upgrades, patching, and instance cloning . Basic knowledge of ServiceNow scripting (JavaScript, REST API, Web Services) . Soft Skills & Collaboration: Strong problem-solving and analytical skills . Ability to work in a fast-paced environment and manage multiple tasks. Excellent communication skills to collaborate with cross-functional teams. Proactive mindset with a focus on automation and continuous improvement . Preferred Qualifications: ServiceNow Certified System Administrator (CSA) or ITOM certifications. Linux (RHCSA, RHCE) or Windows (MCSA, MCSE) certifications. Cloud certifications (AWS, Azure, GCP) are a plus. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Opportunity for Servicenow Developers Experience - 5 - 12 years Pan India Handson experience in ServiceNow ITSM/ITOM/FRC/Custom App implementation Experience in developing ServiceNow / custom applications. Experience with JavaScript HTML and CSS Good knowledge in implementation of ServiceNow Instance Upgrade Hands-on experience in ServiceNow Coding java script business rules client scripts UI Policies. Experience on REST SOAP based integrations and inbound email actions

Below is the JD for ServiceNow Developer . Keywords : ITOM, ITAM, HRSD, GRC, CMDB JD: Role Responsibilities: The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during support and development. Support other developers in their work to integrate existing systems with Service Now. Strong hands-on ServiceNow experience (either support or development). Creating technical design document and writing Unit test cases. Knowledge in Web Technologies (XML, HTML,JAVA Script, etc.) Will be essential. ServiceNow upgrade hands-on. Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process. Exceptional Interpersonal Skills & Ability to work Independently and with a team. Ability to work in second shift in India when required Requirement: Candidate should have the ability to perform in a dynamically changing environment Should have prior working experience in ServiceNow tool Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting. Ability to work under pressure and handle crunched timelines Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork Must-Have Certifications Certified System Administrator (Desired) ITIL Certifications (desired) Other Service-Now Certifications (Preferred) Experience & Background B-Tech/BCA/MCA 4.5+ years of IT industry experience. Minimum 3 year of support/implementation experience on ServiceNow Experience on Service portal will be an advantage. ITIL/ServiceNow certifications will be an added advantage. Set up standards for quality control, measure and report performance against those standards Exposure on Service Now integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Knowledge of web-based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL, ITOM, HRSD, ITAM, GRC Excellent Communication Skills

Job Title: ServiceNow CMDB Developer Experience: 8+ Years Location: Bengaluru Notice Period: Immediate to 30 Days Employment Type: [Full-Time] About Us NexusNow.ai is a global leader in delivering cutting-edge AI , ServiceNow , and digital transformation solutions . We collaborate with enterprises to enable scalable service delivery and automation through best-in-class platforms and talent. Join us to be part of impactful projects that drive innovation in the field service domain . Were looking for a CMDB Developer with strong experience on the ServiceNow platform, including: ITSM, CSM, Discovery, Asset Management Flow Designer, Workflows, ACLs, APIs Custom App Development & Integration (REST APIs) Strong debugging & troubleshooting skills Excellent communication and analytical ability Immediate joiners preferred. Interested or know someone suitable? DM me or send profiles at sindhi.barnwal@nexusnow.ai

Role Sr. ServiceNow Automation/Visibility Skills Required 7+ Years of ServiceNow automation/orchestration/integrationJavaScript programming, REST/SOAP APIs, workflow, flow, service Catlog Analyse business requirements for the purposes of constructing technical delivery specifications. Designs, analyses, develops, reviews, tests, debugs, delivers, and supports software. Demonstrates an understanding of the importance of end-to-end software development which will include working in Agile frameworks. Collaborates with fellow team members and keeps the team and other key stakeholders well informed of progress of application business features being developed. Demonstrates an understanding of DevOps principles around Continuous Integration and Continuous Delivery Executes within a client centric environment while working with teams and contributors. Strong hands-on experience in ServiceNow Platform involving both client and server-side scripting. Good knowledge of ITOM modules, scripting languages C++, .NET , JavaScript, java and DatabasesPL/SQL, Transact SQL (MS SQL), PostgreSQL and integration capabilities. Design and implement ServiceNow module. Mi server configuration and integration. At least 5 years of experience in web development/standalone programming. Server operating systems scripts and technologiesPowerShell, bash, SSH, WMI. General knowledge about client-server architecture, cloud computing etc. Soft competencies like communication skills, proactiveness, analytical skills etc.

Exp - 8 - 10 yrs cbr- 190K location - Bangalore/ Pune/ Coimbatore ServiceNow Platform Developer The candidate will be responsible for designing, deploying, and managing ServiceNow applications development and solutions that meet both current and anticipated requirements. Responsibilities: 5+ years of experience and expertise in ServiceNow development and applications/ modules ITSM and ITOM Experienced in ServiceNow Event Management module Integration of Different Monitoring sources through Connector Instances based and API based Deep understanding of domain concepts like SNMP Traps, servers, databases etc., for Integration understanding Event Field MappingCreation, modification and customization Event Rules and Alert Management rulesCreation, modification and customization Subflow and flow designer development and customization Alert Co-relation rulesCreation, modification and customization Reg-ex creation and customization Experience in Service Operations WorkspaceEnable, customize using UI builder and for List views and access Dashboards and ReportsCreation, modification and customization Event Management properties and their importance Creation of Business Rules including script for custom solutions Java script expert knowledge inline to ServiceNow functions, tables Collaborate with Business Functional team members to write/estimate stories Hands-on development experience in ServiceNow Platform Can handle sprint demos, delivery of additional development artifacts and documentation, and knowledge transfer activities as required Assist in identifying and implementing key business KPI metrics Develop, document, implement, and maintain ServiceNow governance processes, procedures, and policies Create and maintain design, SOP, training related documentation Design, develop, and deploy new ServiceNow functionalities Identify, investigate and resolve ServiceNow issues Experience with scripting in the ServiceNow platform using JSBusiness Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc. Excellent interpersonal skills, customer centric attitude, and situational awareness Experience with SDLC processes implementing in a variety of project methodologieswaterfall, iterative, SAFe, Agile/Scrum Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: ServiceNow - Event Management. Experience5-8 Years.

Exp - 11 - 15 yrs Band C1 CBR - 240K Location - Bangalore/ Pune/Coimbatore ServiceNow Architect The candidate will be responsible as a Solution Architect for designing, deploying, and managing ServiceNow applications development and solutions that meet both current and anticipated requirements. Responsibilities: 11+ years of experience in ServiceNow ITSM, ITOM modules. Planning, Designing & Implementation ServiceNow Event Management solution which includes Integration, Configuration along with Service Operations Workflow Enable the module inline to number of licenses required, understanding on license Integration of Different Monitoring sources through Connector Instances based and API based Deep understanding of domain concepts like SNMP Traps, servers, databases etc., for Integration understanding Event Field MappingCreation, modification and customization Event Rules and Alert Management rulesCreation, modification and customization Subflow and flow designer development and customization Alert Co-relation rulesCreation, modification and customization Reg-ex creation and customization Understanding of Java scripts Experience in Service Operations WorkspaceEnable, customize using UI builder and for List views and access Dashboards and ReportsCreation, modification and customization Event Management properties and their importance MID server Installation for Event Management capabilities Understanding of Metric Intelligence and Health Log analytics Able to create Remediation solutions using flows and external API/script calls Create/update detailed documentation of all products including but not limited to design documentation, technical operations, support documentation, and release notes. Ensure all work adheres to standard work, policies, and best practices for development and platform maintenance. Collaborate with Enterprise Architecture teams to ensure enterprise design decisions align with ServiceNow best-practices Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: ServiceNow - Event Management. Experience8-10 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: ServiceNow Discovery. Experience5-8 Years.

Job Type: Full Time / Permanent Job Title: ServiceNow Developer Location: GNDC, Noida Exp: 7+ Years Skill Req.: Service Now Developer with Any Module (ITSM, FSM, CSM, ITOM, HRSD) Interview Mode: F2F Job Description: Responsibilities: Design and develop custom applications and modules on the ServiceNow platform. Configure workflows, forms, business rules, and UI policies. Integrate ServiceNow with external systems using REST/SOAP APIs. Troubleshoot and resolve technical issues. Collaborate with stakeholders to gather and analyze requirements. Ensure adherence to best practices and coding standards. Requirements: Proven experience as a ServiceNow Developer. Expertise in at least one ServiceNow module (e.g., ITSM, ITOM, HRSD). Proficiency in JavaScript and ServiceNow scripting (client/server side). Experience with ServiceNow Studio, Flow Designer, and IntegrationHub is a plus. ServiceNow Certified Application Developer or other relevant certifications preferred.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Competencies Client Centricity Passion for Results Execution Excellence Collaborative Working Learning Agility Problem Solving & Decision Making Effective communicationMandatory Skills: ServiceNow Discovery. Experience5-8 Years.

Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to’ questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). • Good knowledge of ServiceNow and ITIL. • Understanding Scrum Methodology. • Strong engagement, communication and facilitation skills. • ServiceNow Certified System Administration

About InfoBeans InfoBeans is a publicly listed, global AIled software engineering and digital transformation firm, founded in 2000. Headquartered in both Indore, India and Danville, California, InfoBeans specializes in ServiceNow, Salesforce, Azure, GenAI, cloud-native development, enterprise mobility and application modernization (infobeans.com). It prides itself on a values-driven culture Excellence, Ownership, Compassion, Openness and supports a vibrant ecosystem of employee groups including health, communication and innovation clubs in India (infobeans.com). Position: ServiceNow Specialist (6+ Yrs Experience) Experience: 6+ Years Location: Pune / Indore, and Remote Employment Type: Full-Time What Youll Do Lead and implement end-to-end ServiceNow modules including: ITSM , ITBM , ITOM , HRSD , ITAM , CSM , GRC Configuration, Asset, Change, Incident, Release & Knowledge Management Design and script Business Rules, Script Includes, UI Actions, UI Pages, and Scheduled Jobs using JavaScript. Develop and maintain Service Catalog Items and associated workflows. Work on both client-side and server-side JavaScript , using ServiceNow APIs for system enhancements. Build and enhance Service Portal components using AngularJS. Configure and support CMDB, Asset Management, and Discovery Modules . Integrate ServiceNow with external systems via REST, SOAP, AJAX, MID Server . Create and customize complex workflows and custom activities for process automation. Develop data pipelines including Import Sets, Data Sources, Transform Maps , and Transform Scripts ensuring data integrity . Analyze business requirements, define solutions, and support development and deployment. Stay updated on new platform capabilities and recommend customer-focused enhancements. Required Skills & Experience 6+ years of hands-on experience with ServiceNow implementation and development. Deep knowledge of ITSM, ITBM, and custom application development . Proficiency in JavaScript scripting within the ServiceNow ecosystem . Strong integration experience using Web Services (REST/SOAP) and MID Server . Strong debugging, troubleshooting, and performance optimization skills. Experience with ATF , upgrade planning, and agile methodologies. Excellent client-facing communication and requirement-gathering skills. Certifications (Mandatory) ServiceNow CSA Certified System Administrator CAD Certified Application Developer CSI – Certified Implementation Specialist (Any one specialization) Nice to Have ITIL Foundation Certification Experience in Agile project environments Exposure to Virtual Agent , GenAI integrations , or predictive intelligence in SNOW Knowledge of Data Archiving , Performance Analytics , or Workforce Optimization Why Join InfoBeans? Deliver impactful work across a global client base with next-gen ServiceNow implementations . Join a collaborative culture that emphasizes growth, leadership, and innovation . Enjoy modern, well-equipped offices in Pune and Indore with wellness zones, creative hubs, and team bonding spaces. Engage in vibrant communities like Toastmasters, Sehat Club, Manan, and Tech Talk circles . Accelerate your learning and career through structured L&D programs and certifications. How to Apply- Join InfoBeans —where you don’t just code or configure; you create WOW through transformation, innovation, and teamwork. How to Apply Please submit: 1) Your updated resume 2) ServiceNow active certifications - Mandatory Share below details - Mention your total IT experience - Mention your Experience in Salesforce - Mention your Experience in ITSM/ITOM/HRSD/ITAM/ITBM/CSM/GRC- Mention a ctive certification name - Mention your current CTC- Mention your expected CTC- Mention your LWD or Notice period- If you had gone through any interviews at InfoBeans before? If Yes, when ? InfoBeans is the place to create WOW—drive innovation, solve real business problems, and elevate your career in a collaborative, AI-enabled ecosystem. We look forward to your application! Best Regards - Prasad Taware Lead Talent Acquisition Specialist. Phone - +91-8698822448 Email - prasad.taware@infobeans.com https://www.linkedin.com/in/prasad-%C2%AE-taware-b54984128/

CMDB

Candidates should have strong ServiceNow ITOM experience. Exp 2 to 5 years Location Bengalore

Key Responsibilities: - Design, develop, and implement solutions on the ServiceNow platform. - Customize ServiceNow applications and facilitate the rollout of new applications and modules. - Work on workflows, business rules, UI policies, client scripts, and automated tasks. - Maintain and support existing ServiceNow applications and integrations. - Develop custom applications/modules using JavaScript, Glide, HTML/CSS. - Collaborate with stakeholders and cross-functional teams to gather requirements and provide technical solutions. - Ensure best practices are followed for ServiceNow coding and implementation. Must-Have Skills : - Strong knowledge of ServiceNow platform and development tools. - Experience with core modules: Incident, Problem, Change, Request, CMDB. - Hands-on experience with scripting (JavaScript, Glide API). - Experience with ServiceNow Studio, Flow Designer, and IntegrationHub. - Familiarity with REST/SOAP API integrations. - Understanding of ITIL processes. Preferred Qualifications : - ServiceNow Certified System Administrator (CSA). - ITIL v3/v4 Foundation Certification. - Experience with ITSM, ITOM, SeCOps and other modules. - Experience with Agile/Scrum methodologies. Soft Skills : - Excellent communication and collaboration skills. - Ability to work independently and in a team. - Strong problem-solving and analytical skills.