IT Technical Support

We are seeking a qualified IT Technician to join our team and be responsible for installing and maintaining computer systems and networks to ensure optimal functionality. As an IT Technician, you will play a key role in training users on the proper and safe usage of our IT infrastructure. To excel in this role, you must possess a solid understanding of computer software and hardware, along with proficiency in various internet applications, networks, and operating systems. The ideal candidate will demonstrate exceptional troubleshooting skills and meticulous attention to detail. Key Responsibilities: - Setting up workstations with computers and essential peripheral devices such as routers and printers. - Conducting regular checks on computer hardware components like HDD, mouses, and keyboards to verify functionality. - Installing and configuring necessary software and functions as per specified requirements. - Ensuring the security and privacy of networks and computer systems. - Providing orientation and guidance to users on the operation of new software and computer equipment. - Planning and executing upgrades and maintenance activities while minimizing disruptions to other team members. - Diagnosing and resolving technical issues through troubleshooting methods like part replacements, debugging, etc. - Maintaining detailed records of repairs, fixes, and maintenance schedules. Requirements and Skills: - Proven experience working as an IT Technician or in a related position. - Freshers with a keen interest in On-Site & Off-Site IT Technical Support & Management are encouraged to apply. - Strong diagnostic and problem-solving abilities. - Excellent communication skills. - Exceptional organizational and time-management capabilities. - Extensive knowledge of diverse computer systems and networks. - Familiarity with internet security protocols and data privacy principles. - A degree in Computer Science, Engineering, or a related field. - Certification as an IT Technician would be advantageous. This is a full-time position with a day shift schedule, Monday to Friday. Candidates must be willing to commute or relocate to Mumbai, Maharashtra. A Diploma is preferred for education, along with at least 2 years of experience in IT support. Proficiency in English is preferred for effective communication.,