Role & responsibilities Identify and generate new business leads through online research, calls, and networking. Conduct outbound communication to potential clients via calls and emails. Maintain a database of prospective clients and follow up consistently. Work closely with the sales team to support conversion and onboarding. Prepare reports and assist in developing sales strategies. Achieve assigned targets and meet KPIs regularly. Preferred candidate profile Excellent verbal and written communication skills. Basic understanding of IT services and cloud solutions is a plus. Strong interpersonal and negotiation skills. Proficient in MS Excel and CRM software. Willing to work from office in Noida (Sector 63). Energetic, self-motivated, and target-driven.

Key Responsibilities: Provide technical support for web hosting services, including shared, VPS, cloud, and dedicated servers. Communicate directly with customers via phone, email, or chat to understand their concerns, provide updates, and ensure a smooth support experience. Troubleshoot issues related to DNS, domains, cPanel, WHM, Plesk , FTP, SSL, and email hosting. Assist customers with website migration, email setup, and server-side issues. Handle support tickets and ensure timely resolution in line with SLAs. Monitor server health and escalate any major server/network-related incidents. Guide customers through basic CMS (WordPress, Joomla, etc.) troubleshooting . Assist in server configuration and updates as needed in coordination with the sysadmin team. Maintain documentation of client issues, resolutions, and knowledge base updates. Collaborate with sales, billing, and infrastructure teams for seamless customer support. Required Skills: Good understanding of Linux/Windows hosting environments Experience with cPanel, WHM, Plesk, FTP, SMTP/IMAP/POP3 Familiarity with DNS management and domain propagation Strong troubleshooting and communication skills Basic knowledge of firewalls, SSL certificates, and backups

Roles and Responsibilities Identify new business opportunities through cold calling, lead generation, and client relationship management to drive revenue growth. Develop and maintain strong relationships with existing clients to ensure customer satisfaction and retention. Collaborate with internal teams to deliver high-quality IT services and solutions to meet client needs. Conduct client meetings to understand their requirements and provide tailored solutions. Manage multiple projects simultaneously while meeting deadlines. Desired Candidate Profile 0-2 years of experience in B2B sales, corporate sales, service sales, or IT sales. Bachelor's degree in any specialization (BCA/B.Sc). Excellent communication skills for effective interaction with clients. Strong understanding of IT services & consulting industry trends.