Datanet Hosting Solutions

Role & responsibilities Identify and generate new business leads through online research, calls, and networking. Conduct outbound communication to potential clients via calls and emails. Maintain a database of prospective clients and follow up consistently. Work closely with the sales team to support conversion and onboarding. Prepare reports and assist in developing sales strategies. Achieve assigned targets and meet KPIs regularly. Preferred candidate profile Excellent verbal and written communication skills. Basic understanding of IT services and cloud solutions is a plus. Strong interpersonal and negotiation skills. Proficient in MS Excel and CRM software. Willing to work from office in Noida (Sector 63). Energetic, self-motivated, and target-driven.

Key Responsibilities: Provide technical support for web hosting services, including shared, VPS, cloud, and dedicated servers. Communicate directly with customers via phone, email, or chat to understand their concerns, provide updates, and ensure a smooth support experience. Troubleshoot issues related to DNS, domains, cPanel, WHM, Plesk , FTP, SSL, and email hosting. Assist customers with website migration, email setup, and server-side issues. Handle support tickets and ensure timely resolution in line with SLAs. Monitor server health and escalate any major server/network-related incidents. Guide customers through basic CMS (WordPress, Joomla, etc.) troubleshooting . Assist in server configuration and updates as needed in coordination with the sysadmin team. Maintain documentation of client issues, resolutions, and knowledge base updates. Collaborate with sales, billing, and infrastructure teams for seamless customer support. Required Skills: Good understanding of Linux/Windows hosting environments Experience with cPanel, WHM, Plesk, FTP, SMTP/IMAP/POP3 Familiarity with DNS management and domain propagation Strong troubleshooting and communication skills Basic knowledge of firewalls, SSL certificates, and backups

Roles and Responsibilities Identify new business opportunities through cold calling, lead generation, and client relationship management to drive revenue growth. Develop and maintain strong relationships with existing clients to ensure customer satisfaction and retention. Collaborate with internal teams to deliver high-quality IT services and solutions to meet client needs. Conduct client meetings to understand their requirements and provide tailored solutions. Manage multiple projects simultaneously while meeting deadlines. Desired Candidate Profile 0-2 years of experience in B2B sales, corporate sales, service sales, or IT sales. Bachelor's degree in any specialization (BCA/B.Sc). Excellent communication skills for effective interaction with clients. Strong understanding of IT services & consulting industry trends.

As a fresher in the field of IT Support, you will play a vital role in providing technical assistance to users. Your responsibilities will include identifying hardware and software solutions, troubleshooting technical issues, diagnosing faults, and resolving network problems. You will need to have a keen eye for detail, strong problem-solving skills, and proficiency in operating systems such as Windows, Linux, and Mac OS. Additionally, experience with remote desktop applications and help desk software will be beneficial. To excel in this role, a degree in Computer Science or Information Technology is required. You must possess excellent interpersonal skills and be able to communicate effectively both in writing and verbally. Your duties will involve installing and configuring hardware and software, engaging with customers to identify and solve their IT problems efficiently, and providing timely feedback to ensure customer satisfaction. Furthermore, you will be responsible for managing multiple cases simultaneously, testing and evaluating new technologies, conducting electrical safety checks on equipment, and supporting the implementation of new applications. Your role will be crucial in ensuring the smooth functioning of IT systems and providing essential support through procedural documentation. Your commitment to resolving issues promptly and effectively will be key to your success in this Full-Time position based in Noida, IN.,

As a Business Development Executive at our company, you will have the opportunity to demonstrate your passion and skills in a dynamic environment that fosters learning and growth. With 2-4 years of experience, you will be stepping into the role of Sr. Business Development Executive based in Noida. Your responsibilities will include familiarizing yourself with our range of products and services, utilizing your extensive sales experience to identify client pain points and recommend suitable solutions. Your ability to generate revenue through strategic networking, exceptional communication skills, and resourcefulness will be key to your success in this role. To excel in this position, you should hold a degree in Marketing, Business Administration, or a related field. Your role will involve procuring new clients through various channels, including direct outreach, word-of-mouth referrals, and collaboration with the marketing team. Your hands-on experience with platforms such as Upwork, Freelancer, and other social media channels will be beneficial. Networking activities will be a regular part of your routine as you engage with potential clients and maintain meaningful relationships with existing clients to drive retention. Crafting compelling business proposals, negotiating contracts, and incorporating client feedback to enhance our offerings will be essential aspects of your job. Staying abreast of consumption trends and evolving market dynamics will ensure that our products and services remain relevant and competitive. If you are a proactive, results-driven individual with a keen interest in business development, we invite you to apply for this exciting opportunity to make a significant impact.,

Experience : 0-1 yrs Job Role : Full-Time Location : Noida, IN Job Requirements : Degree in Computer Science or Information Technology. Proficiency in Windows/Linux/Mac OS. Experience with remote desktop applications and help desk software. Attention to detail and good problem-solving skills. Excellent interpersonal skills. Good written and verbal communication. Job Responsibilities : Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking to customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing support in the form of procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting electrical safety checks on equipment.

Experience : 2-4 Yrs Job Role : Sr. Business Development Executive Location : Noida Job Requirements : Degree in Marketing, Business Administration, or similar. Extensive sales experience. Ability to generate revenue by identifying pain points and suggesting suitable products or services. Great networking skills. Excellent written and verbal communication. Resourceful, with outstanding research skills. Job Responsibilities : Familiarizing yourself with all products and services offered by our company. Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department. Hand on experience on Upwork, Freelancer, other social media platforms. Attending networking activities to research and connect with prospective clients. Maintaining meaningful relationships with existing clients to ensure that they are retained. Crafting business proposals and contracts to draw in more revenue from clients. Negotiating with clients to secure the most attractive prices. Reviewing clients feedback and implementing necessary changes. Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

Experience : 2+ Years Job Role : Full-Time Location : Noida, IN Job Requirements : Bachelor s Degree in Advertising or Marketing, 2-4Years Experience in Marketing. Strong Written and Verbal Communication Skills, Editing, Self-Motivated, Strong Leadership Skills, Team-Oriented, Goal-Oriented, Strong Attention to Detail, SEO, PPC. In-depth knowledge of various social media platforms, best practices, and website analytics. Highly creative with excellent analytical abilities. Up to date on the latest trends and technologies in digital marketing. Job Responsibilities : Develop and implement SEO and PPC strategies. Create and manage link building strategies, content marketing strategies, and social media presences. Manage all digital marketing channels. Off-Page and on-Page optimization. Strong understanding of digital marketing trends, new social media sites, web technologies, changes in algorithms, and best practices. Innovate and present new marketing platforms and strategies. Forecast marketing campaign growth and ROI for marketing campaigns. Manage email and social media marketing campaigns. Drive traffic to company pages. Develop and manage projects and team members, including delegating tasks, reviewing. Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns. Identify the latest trends and technologies affecting our industry. Evaluate important metrics that affect our website traffic, service quotas, and target audience. Design, create and manage digital marketing campaigns across through Facebook, Google. AdWords & Instagram, LinkedIn, and other relevant platforms. Provide creative ideas to design content for campaigns, select target audiences, and understand consumer behavior.