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2.0 - 5.0 years

4 Lacs

Pune

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Position Title: Vendor Coordinator Location: Maharashtra, India Job Profile: FLSA Status: ( Americas Only ) Department: Service Delivery About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net . Role Summary: The Vendor Coordinator role sits within the Service Delivery team. This team is composed of skilled individuals responsible for a range of disciplines, which include task allocation and coordination of work activities, service delivery and follow-up of delivery progress. Efficient and timely coordination of Vendor delivery is vital to ensure GTT s customers receive the highest quality of service delivery. Job Scope/Supervision: The Vendor coordinator will place orders with our vendor for circuits then track each order through completion, keeping all stakeholders updated on the progress. Key interface points are the vendors, the Project Managers, Service Delivery Coordinators, Engineers and Management teams. The Vendor Coordinator reports to the Manager of Vendor Coordinators. Duties and Responsibilities: Responsible for all deliveries assigned to him/her. Manage third party resources ensuing that the customer s orders are delivered on time and to the specified quantity and technical requirements. Communicate regularly with internal stakeholders to ensure accurate understanding of delivery process is available and being communicated to customers during the entire delivery life cycle. Direct planning of vendor installations with customer site contacts. Ensure vendor handover documentation is provided and accurate. Proactively develop and improve validation checks per service and in the delivery process supporting system automation and process improvement. Provide support and advise to other members of the delivery team as needed. Proactively escalate to manager when needed. Required Experience/Qualifications: Bachelor s degree certificate recognized by the government or posses equivalent qualification recognized by UGC/AICTE/ NAAC/ DTE. This should be a full-time degree course recognized by the Central/State Government of India. Education gap should be a maximum of 2 years, if any, between 10th and graduation. Candidates must not have any pending attendance requirement with the college. Minimum of 2 years experience in telecommunications with a knowledge of the European and/or US markets. Preferred 2+ years experience as a Vendor Coordinator, Service Delivery Coordinator or similar role. Excellent written and verbal communication skills in English. Additional European languages are a plus. Ability to present ideas and facts in a convincing way gaining commitment and support. Proactive nature. Anticipates and analyse problems then determine appropriate solution or alternative. Ability to gather, screen and interpret a wide variety of detailed information yet remain focused on the big picture . Ability to remain flexible and perform effectively in changing environments. Personal focus on continuous improvements. Proficient in MS suite including Outlook, Word, Excel, PowerPoint and Visio Desirable Experience/Qualifications: Bachelor s degree or higher degree, preferably in telecommunications field. Telecommunications experience in Service Delivery or NOC. Knowledge of telecommunications networks including IP/Packet Transmission. Hours/Travel/Shift: Night Shift. Full time employees will work a 40 hour week (8 hours per day excluding 1 hour for meal). Shift will be Monday - Friday during US or European business hours. Any candidate that has participated in any GTT Interview process in the last 9 months is not eligible. Core Competencies Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented. Customer First (Non-Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. EEO Statement (Americas Only): GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT s employees to perform their job duties may result in discipline up to and including discharge.

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5.0 - 10.0 years

13 - 20 Lacs

Bengaluru

Hybrid

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Position Summary: We are seeking a NGINX Consultant to serve as a technical expert in the deployment and optimization of NGINX-based solutions. Acting as a trusted advisor to our customers, you will design, architect, configure, and implement scalable solutions using NGINX products. This role requires a customer-focused approach, strong technical expertise, and the ability to communicate and collaborate effectively across various teams. Key Responsibilities: Analyze customer requirements and design solutions using NGINX Plus, NGINX Management Suite, and NGINX Kubernetes Ingress Controller. Assist with installation, configuration, performance tuning, and auditing of NGINX solutions within Linux or FreeBSD environments. Lead and manage customer engagements throughout the project lifecycle. Develop and maintain standardized implementation documentation and best practices. Collaborate with internal teams (Consulting, Sales, Product Management, Support) and provide actionable customer insights. Continuously stay updated on NGINX, F5 technologies, and related third-party platforms. Required Qualifications: In-depth knowledge of NGINX open-source and NGINX Plus products. Bachelors degree in Computer Science, Engineering, or related field or equivalent relevant experience. Proficiency in Linux systems administration with hands-on technical experience in customer-facing (preferably post-sales) roles. Strong understanding of networking technologies: TCP/IP, HTTP, DNS, TLS/SSL, load balancing, traffic management, and internet security. Experience with Docker/Kubernetes and scripting languages such as Python, JavaScript, and Linux shell scripting. Excellent verbal and written communication skills, with a strong ability to document and present technical concepts. Willingness to travel 10% to 50%, based on project requirements. Preferred Qualifications: Prior experience in Kubernetes or containerized environments. Familiarity with open-source communities and related tools. Working knowledge of Git, Slack, and other collaboration tools.

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1.0 - 2.0 years

3 - 4 Lacs

Bengaluru

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Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers journey. More than 220,000 organizations worldwide trust Barracuda to protect them in ways they may not even know they are at risk so they can focus on taking their business to the next level. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. Envision yourself at Barracuda! On our growing India based sales team, you will execute strategies to increase customer loyalty, improve renewal retention rates, and drive innovative ways to cross-sell and up-sell our products. This position reports into a Renewals Sales Manager. What you ll be working on Responsible for a specific territory that drives sales revenue through contract renewals to maintain our high renewal close rate Conduct outbound calls and emails to make customers aware of their upcoming renewal and renewal options 90 - 120 days in advance Create and provide proposals, negotiate, and supply any related documentation and/or information at least 60 days in advance to facilitate the renewal Use Salesforce CRM System to document all customer activity, manage pipeline and forecast Identify upsell opportunities within customer accounts and partner with a sales representative to close Collaborate with the Customer Success, Channel, and Sales teams to understand existing sales motions, identify special customer issues, and ensure customer satisfaction Proactively monitor, identify risk points, and track and resolve issues to drive customer renewals Responsible for achieving monthly/quarterly revenue targets through accurate forecasting and sales skills. Experience: 1-2 years of experience in Renewal Sales. What you bring to the role Highly organized, able to prioritize and have good time management skills Excellent customer service and communication skills. Strong Business Acumen and a clear track record of driving execution, delivering operational Excellence within a renewal s environment. A passion for collaboration and a basic understanding of the Internet security technology Team oriented with ability to succeed. Drive, conscientiousness, and perseverance to conduct outbound sales contacts daily. Able to track information accurately and have a strong attention to detail A self-starter, high energy and results oriented What you ll get from us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility - there are opportunities for cross training and the ability to attain your next career step within Barracuda.

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3.0 - 7.0 years

3 - 4 Lacs

Coimbatore

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Responsibilities: * Manage network infrastructure: LAN, router, firewall * Install software & manage users: desktops, internet security * Troubleshoot hardware & software issues: systems, servers, networks Provident fund

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3.0 - 5.0 years

5 - 7 Lacs

Kolkata, Mumbai, New Delhi

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Who we are At Twilio, we re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio. Join the team as our next Technical Support Engineer 2 (Email) About the job This position is needed to support our customers use of the Twilio platform, and help customers get the best experience from Twilio s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio s APIs and SDKs. This role reports to a Manager, Technical Support and will be based in our new Bengaluru office. This position requires working in a shift. The current shift timings for shift based roles supporting our EMEA customers is 12:30PM -9:30 PM or 1:30PM - 10:30PM IST. This position also includes rostering. Rosters will be of a 5 day work week, and could include one or both weekend days. (Mon-Fri, Tue-Sat or Sun-Thu). Responsibilities In this role, you will: WEAR THE CUSTOMER S SHOES: Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio s Product and Engineering teams. Be ready to assist our customers when they need us. This position may require working an irregular shift, including the weekend (Shifts are subject to change based on evolving team and customer needs). BE INCLUSIVE: Work with our customers and partners developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences. BE AN OWNER: Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs. WRITE IT DOWN: Review and contribute to internal knowledge bases and external technical resources to stay current on industry shifts and standards. Qualifications Required Deep understanding of Email infrastructure such as Mail User Agent(MUA) Message Transfer Agent (MTA) Good knowledge of RESTful technology, previous work with APIs and ability to understand and solve issues with cloud solutions. Good understanding of protocols - encryption-based Internet security protocol such as SSL, TLS and Communication protocol SMTP. Bonus: Knowledge on Email protocols POP3 and IMAP and Client- Server protocol such as Tenet would be a HUGE plus. Skills in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums. Ability to stand in the customer s shoes and demonstrated dedication to the customer experience. Excellent written and verbal communication skills. Excellence in task prioritization and evaluation of situational urgency. Desired Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures. Ability to influence and build effective working relationships with all levels of the organization. Interest in utilizing customer feedback to identify and drive improvements in our products. Basic understanding of Curl command, Webhook. Basic SQL knowledge to query data from snowflake Location This role will be remote, based in India (Karnataka, Maharashtra, New Delhi, Tamil Nadu, Telangana) What we offer There are many benefits to working at Twilio, including things like competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. Thats why we seek out colleagues who embody our values something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if youre ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isnt what youre looking for, please consider other open positions . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@twilio.com .

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3.0 - 7.0 years

12 - 20 Lacs

Pune

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Position summary:- We are seeking a skilled and detail-oriented L2 Cloudflare Engineer to join our infrastructure and security team. This role focuses on the daily administration, monitoring, and business-as-usual (BAU) operations of Cloudflare services. The ideal candidate will have hands-on experience with Cloudflare’s platform and a strong understanding of internet security, performance optimization, and DNS management. Key Roles & Responsibilities: Administration and BAU Operations Monitor and analyze WAF logs for threats, anomalies, or false positives. Respond to security events including bot attacks, DDoS mitigations, and rate-limiting triggers. Ensure SSL/TLS configurations are up-to-date and aligned with industry best practices. Maintain and review bot management policies Monitor availability dashboards, uptime tools, and origin health status. Perform routine checks on firewall rules, rate limits, and zero-trust policies. Validate traffic analytics, error rates, and configuration drift Performance & Optimization Monitor cache hit/miss ratios and tune page/transform rules as needed. Check CDN health across global PoPs and investigate latency issues. Review and maintain performance dashboards and analytics. DNS & Routing Verify DNS resolution accuracy and monitor propagation for recent changes. Maintain zone records and ensure changes are documented and approved. Troubleshoot domain routing issues and validate failover/load balancing Incident & Change Management: Investigate and resolve Cloudflare and WAF -related issues, coordinating with IT security and application owner teams. Assist in Root Cause Analysis (RCA) and remediation security and other incidents. Document and escalate persistent to vendor support and coordinate for resolution and troubleshooting. Participate in daily change reviews and implement approved DNS/firewall/config changes. Review and manage Cloudflare access roles, ensuring MFA compliance. Audit admin actions via dashboard or integrated logging tools. Reporting, Documentation and Compliance: Generate reports on WAF status, threat detections, and remediation actions. Support compliance audits by providing endpoint security logs and configurations. Follow change management and ITIL processes for security updates and policy changes. Maintain detailed daily logs of activities, incidents, and resolution steps. Prepare daily status reports and contribute to knowledge base updates. Assist in weekly and monthly reporting for compliance and performance reviews Basic Qualification: BE / B'Tech / MCA / MSc and 3–7 years of experience in network or security operations. Minimum 1–2 years of hands-on experience with Cloudflare administration. Proficiency with WAF, DNS, CDN, and SSL/TLS concepts. Familiarity with Cloudflare APIs, scripting (Bash, Python), or automation (Terraform) is a plus. Strong understanding of internet protocols (HTTP/S, TCP/IP, DNS). Experience using monitoring tools (Pingdom, Uptime Robot, Datadog, etc.). Knowledge of change management and ITIL processes. Preferred Qualifications: Cloudflare Certified Partner or relevant vendor certifications. CompTIA Security+, CEH, or other network/security credentials Knowledge of malware detection, forensic analysis, and threat intelligence. Familiarity with SIEM integration, endpoint compliance, and security policies. Strong problem-solving and troubleshooting skills. Good communication and teamwork abilities. Ability to work in rotational shifts (if required) and handle security incidents.

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