IT Support Engineer (Rotational Shift)

0 years

3 - 4 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role - IT Support Engineer - Rotational Shift Job

Location - Secunderabad

Education - Graduate Any

Looking for Immediate Joiners, This is a Rotational Shift Job.

Connect on - 9100799923

Responsibilities -

  • Provide first and second-level technical support to end-users
  • Troubleshoot hardware and software issues on desktops, laptops, printers, and mobile devices.
  • Install, configure, and update operating systems, applications, and security tools.
  • Monitor and maintain network infrastructure including routers, switches, firewalls, and Wi-Fi systems.
  • Support Microsoft Windows, Mac OS, and common enterprise tools (e.g., Office 365, Active Directory, VPN, etc.).
  • Manage user accounts and permissions using Active Directory, Exchange, and other systems.
  • Document incidents, service requests, and technical procedures in a knowledge base.
  • Assist with asset inventory, procurement, and lifecycle management.
  • Collaborate with other IT staff and departments to escalate and resolve complex issues.
  • Ensure data security, backups, and compliance with IT policies and best practices.

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Provident Fund

Work Location: In person

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