716 Issue Resolution Jobs - Page 10

An exciting opportunity to join as an Analyst exists in the Global Corporate Banking team. Job summary As a Global Corporate Banking Analyst within the Global Corporate Bank, you will be responsible for supporting corporate bankers in all client activities, including marketing, execution, and ongoing relationship management. Your role will also involve communicating and coordinating with internal stakeholders on deal pitch and execution. You will primarily serve India headquartered corporate clients. This position is based in Mumbai. Job responsibilities Assisting bankers with preparation of marketing material and pitch books for clients across banking products Assisting bankers with maintaining deal pipeline client monitoring Assist in KYC onboarding and ongoing internal regulatory compliance requirements Preparing applicable internal approval documents and transaction documentation Managing client relationships and deal execution Coordinate with internal stakeholders and product partners, credit, legal compliance on a regular basis Build skills sets and knowledge to eventually transition into a banker role over time with direct client management responsibility. This will require the candidate to have the ability to manage client relationships and provide solutions to these clients across the corporate banking product suite, with specific focus on cash management, trade, liquidity, foreign exchange, debt market and funding solutions Required qualifications, capabilities, and skills Post-graduation/ Chartered Accountant / MBA from a reputed institute Understanding of corporate balance sheets and banking products Ability to multi-task and work with various stakeholders, including senior corporate bankers, offshore partners, product partners, operations support, credit management Client management skills and issue resolution Ability to work independently as well as be a team player. Strong presentation communication skills Previous work experience of minimum of 3 years of for Analyst position and 4 years for Associate position, preferably in Corporate Banking or related client facing functions/roles

SUMMARY Opening for fresher and experience for customer support role in a leading KPO company in Kolkata. Job Location: Kolkata (Work from Office) Salary Structure (In-Hand): Freshers: 15k in-hand Experience upto 18k inhand Key Responsibilities: Handle international customer queries related to medical billing. Ensure high levels of accuracy and compliance with medical billing regulations. Maintain and update customer records in the system. Deliver exceptional customer service and ensure prompt issue resolution. Meet process-driven quality and productivity targets . Requirements Eligibility Criteria: Education: Undergraduates & Graduates both can apply. Experience : Freshers & experienced professionals (up to 7+ years) are eligible. Communication Skills: Excellent English communication is mandatory (verbal & written). Benefits Perks & Benefits: Cab Facilities for employees. Sat/Sunfixed off PF/Medical insurance coverage IJP- Internal job promotion opportunity Incentive over and above the salary

Support Ombudsman in investigating complaints & concerns raised by individuals & stakeholders regarding services & operations of INSURANCE, ensuring timely resolution Assist in documenting findings, recommendations, actions taken to address issues Required Candidate profile Experience in Ombudsman roles, conflict resolution, or related fields Proven ability to handle sensitive & confidential information with discretion Exceptional analytical & problem-solving skills

full-service in scope, across all clinical trial phases. With support from Senior Project Manager, ensure all project work is completed to the sponsors satisfaction, on time and within budget and in accordance with policies and procedures. Essential Functions Under supervision, plan, initiate, execute, control, and deliver projects in accordance with the Scope of Work agreed with the customer. Lead the Connected Devices cross-functional teams to ensure successful delivery of assigned projects. Ensure that consistent and appropriate project specific guidelines are documented and circulated to all project team members and that the team is well-trained on these guidelines. Track project progress, identify and evaluate project risks and take advice from superiors on corrective action as appropriate. Prepare and present project information at internal and external meetings. With guidance, manage the project financials accurately and appropriately ensuring project goals are achieved according to customer s expectations and within the scope of the project. Ensure revenue recognition and forecasts are calculated accurately and change orders executed where appropriate. Conduct an End of Project review meeting to ensure that all project activities have been completed in full. Keep Connected Devices leadership fully informed of any project issues that may impact quality, budget, and timeliness of project delivery to the customer s satisfaction. Request support and advice for timely issue resolution as required. Provide input to line managers on their project team members performance relative to project tasks to aid career development. Qualifications Bachelors Degree Life science or health care related discipline Pref Three years industry experience Pref Or Equivalent combination of education, training and experience Pref Good leadership skills Good ability to prioritize, schedule and organize Good interpersonal and communication skills Good problem solving skills Excellent customer service skills Good Microsoft Office skills Ability to establish and maintain effective working relationships with coworkers, managers and clients

Job Title: Senior Software Engineer About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our Blast Talks learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self. We are on these too! Follow us on LinkedIn and Twitter @SkyhighSecurity . Role Overview: Software Engineers conduct or participate in multidisciplinary research and collaborate with design, layout and/or hardware engineers in the design, development, and utilization of productivity enhancement layout tools and design rule checkers, electronic data processing systems software. Determines computer user needs, advises hardware designers on machine characteristics that affect software systems such as storage capacity, processing speed, and input/output requirements, designs and develops compilers and assemblers, utility programs, and operating systems. Responds to customer/client requests or events as they occur. Develops solutions to problems utilizing formal education, judgement and formal software process. About the Role: Design and develop high-performing and responsive web applications using Angular JS best practices. Write clean and efficient JavaScript, CSS, and HTML codes. Analyze and resolve debugging issues in the application code to maintain the sustainability of the application. Proficiency in JavaScript, TypeScript, Angular (v15 and above), HTML, and CSS. Create system configuration functions using a component-based architecture. Perform troubleshooting bugs and issue resolution. Hands-on experience in developing modularized or template-based implementation. Perform product analysis and development tasks that may require extensive research and analysis. Build application performance through JavaScript profiling and code optimization. Development experience with Cloud/SaaS deployments is strongly desired Candidates with prior experience in developing software for security/networking products will be preferred. Should have excellent debugging, troubleshooting, analytical and problem solving skills. Good verbal and written communication in English. Working experience with JIRA/GIT is desired. About You: Practical knowledge of AngularJS, Angular 2+, and TypeScript Bachelor s degree in IT, computer science, computer engineering, or similar Good understanding of UI/UX design principles Excellent Node.JS and Express knowledge Experience with database technologies (e.g., MySQL and MongoDB) Problem-solving and analytical skills Strong knowledge of CSS, HTML, and writing cross-browser compatible code. Experience using JavaScript building tools like Gulp or Grunt Familiarity and sensibilities with UX and design application and execution Good comprehension of server-side CSS pre-processors such as Stylus, Less Comfortable with Java and JavaScript (workflow and decision engines) Good understanding/familiarity with Kafka and Mongo Should be a team player and have strong attention to detail Excellent verbal and written communication skills Company Benefits and Perks: We believe that the best solutions are developed by teams who embrace each others unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement Were serious ab out our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Job Title: Senior Software Engineer About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our Blast Talks learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self. We are on these too! Follow us on LinkedIn and Twitter @SkyhighSecurity . Role Overview: We are hiring for a Senior Software Engineer who will help develop next-generation security solutions for SAAS applications. This position is an integral part of the Skyhigh Security business segment. Skyhigh Security and its team members remain committed to keeping governments and enterprises safe. This position is dedicated to and part of the Skyhigh Security business. About the Role: Exposure to developing Web-based applications with 6 to 8 years of experience. Build solutions to secure data in SAAS applications. Have understanding of AWS services and expertise in deploying, and debugging cloud-based applications using AWS. Work with product manager to analyse the requirements, create standardized solutions across partners. Work with Architect to create end-to-end cloud solution, ensuring high scalability, availability, performance and cost optimisation. Estimating, prioritising and planning project deliveries. Troubleshoot customer issues and work with appropriate development, product teams on issue resolution on end-to-end basis. Passion to work with demanding customers Document, user stories/use cases, functional specification and design. About You: 6+ years of solid experience in designing and development of native Cloud/API-based software solutions, with a deep focus on usability, performance and integration with downstream web services. Objective Oriented skills with a nifty ability to create clean interfaces and operate at the right levels of abstraction. Solid coding skills using Java programming language. Exposure to designing and scaling solutions with Amazon Web Services (AWS). Experience working with NoSQL and SQL DBs. Exposure to Micro-services Architecture for cloud components and its pros and cons. Experience to convert a problem statement to a design and Implementation. Participate in weekly code reviews with Engineers. Can understand impact of code changes- both programmable and logical changes. Company Benefits and Perks: We believe that the best solutions are developed by teams who embrace each others unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement Were serious ab out our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

GAQ426R122 Mission: As a key member of our Support Engineering team, the Systems Engineer is instrumental in elevating productivity and user experience across Brickster s diverse community. Reporting to the Manager of Information Technology Services (ITS), you will collaborate with partners and various departments to resolve technical issues within our endpoint fleet. Outcomes: You will join initiatives for endpoint management across Apple, Windows, and Linux hardware, utilizing Jamf, Intune, and RHEL. Document all processes comprehensively and enhance existing documentation of established procedures. Document assigned project work and maintain accurate records in Jira epics/stories. Collaborate with team members to identify areas for process improvement and implement automation solutions. Work closely with the Security team to maintain monthly reporting metrics and ensure compliance with SLAs. Ensure timely issue resolution in accordance with IT Service Level Agreements (SLAs). Act as an ambassador for the IT organization, fostering positive relationships with internal customers. Competencies: 7+ of experience managing a fleet of endpoints using Jamf, Intune, and Linux management and security patching and audit reviews. Proficiency in administering Okta, including leveraging Okta Rules and Workflows for provisioning automation. Experience supporting customer IT needs within a startup environment, as part of a global team serving multiple regions and time zones. In-depth knowledge and advanced troubleshooting skills in macOS, Chrome OS, Windows, and SaaS applications. Experience managing collaboration tools such as Google Workspace, Slack, and Jira. Proficiency in provisioning SaaS applications through Okta. Strong ability to communicate technical concepts effectively with both technical and non-technical end users. Collaborate with cross-functional partners to identify efficiencies and implement system improvements. Demonstrate proficiency in project and time management, ensuring accurate logging and data analysis About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter , LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https: / / www.mybenefitsnow.com / databricks . Our Commitment to Diversity and Inclusion . Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employers discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

GAQ426R122 Mission: As a key member of our Support Engineering team, the Systems Engineer is instrumental in elevating productivity and user experience across Brickster s diverse community. Reporting to the Manager of Information Technology Services (ITS), you will collaborate with partners and various departments to resolve technical issues within our endpoint fleet. Outcomes: You will join initiatives for endpoint management across Apple, Windows, and Linux hardware, utilizing Jamf, Intune, and RHEL. Document all processes comprehensively and enhance existing documentation of established procedures. Document assigned project work and maintain accurate records in Jira epics/stories. Collaborate with team members to identify areas for process improvement and implement automation solutions. Work closely with the Security team to maintain monthly reporting metrics and ensure compliance with SLAs. Ensure timely issue resolution in accordance with IT Service Level Agreements (SLAs). Act as an ambassador for the IT organization, fostering positive relationships with internal customers. Competencies: 4+ of experience managing a fleet of endpoints using Jamf, Intune, and Linux management and security patching and audit reviews. Proficiency in administering Okta, including leveraging Okta Rules and Workflows for provisioning automation. Experience supporting customer IT needs within a startup environment, as part of a global team serving multiple regions and time zones. In-depth knowledge and advanced troubleshooting skills in macOS, Chrome OS, Windows, and SaaS applications. Experience managing collaboration tools such as Google Workspace, Slack, and Jira. Proficiency in provisioning SaaS applications through Okta. Strong ability to communicate technical concepts effectively with both technical and non-technical end users. Collaborate with cross-functional partners to identify efficiencies and implement system improvements. Demonstrate proficiency in project and time management, ensuring accurate logging and data analysis About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter , LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https: / / www.mybenefitsnow.com / databricks . Our Commitment to Diversity and Inclusion . Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employers discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Role & responsibilities Customer interactions for gathering functional and technical requirements. Detailed technical design specifications for complex user experiences and backend processing. Extensive programming in ABAP, OOABAP, RICEF, IDOC programming, Web services. Application testing, troubleshooting and issue resolution Documentation and knowledge transfer Preferred candidate profile 3-5 years of rich experience in design and development of SAP ABAP and OOABAP solutions. Sound programming knowledge and skills in: Workflows, ABAP, OOABAP, RICEF, IDOC, Web services. Excellent communication, interpersonal, team member and leadership skills and abilities Perks and Benefits Competitive salary commensurate with experience, good health insurance coverage, epf, Bonus and Gratuity excellent work environment training and Certifications

Charging Profile Engineer Experience Required: 4-6 Years Location: [Chennai, Bangalore, Hyderabad, Noida, Gurugram"] Notice Period: Immediate / Early Joiner Preferred - 30 Days Job Description We are looking for a highly skilled Charging Profile Engineer with strong technical expertise and telecom domain knowledge to join our team. The ideal candidate should be experienced in deployment, configuration, troubleshooting, and automation within cloud-native environments, with an emphasis on 4G/5G charging, provisioning, and migration. Key Responsibilities - Perform installation, deployment, and upgrades of telecom charging solutions. - Handle CIQ sheet preparation, Helm chart customization, and YAML file generation. - Work on AWS, OpenShift (OCP), CNS, and Kubernetes-based environments. - Configure tariff plans, bundle creation, CL creation, and write RSV for slicing profiles. - Execute Diameter protocol configuration, SS7 protocol support, and handle BSS provisioning tasks. - Deep understanding of SPS charging, 4G/5G call flows, and overall telecom architecture. - Ensure smooth migration planning and tool development for legacy-to-cloud transformations. - Conduct functional (FUT) and non-functional (load/performance) testing. - Automate use case testing and validate service-based charging bundles. - Interface with customers for requirement gathering, implementation plans, and issue resolution. - Prepare documentation and contribute to customer demos and discussions. Must-Have Skills - Deployment, upgrade, and troubleshooting of telecom applications. - Helm charts, YAML, CIQ, Kubernetes, CNS, AWS, OCP. - Strong command over Diameter protocol, 4G/5G call flow, and telecom charging flows. - Experience in tariff configuration, bundle and service creation, RSV writing, and SS7. - Exposure to automation testing frameworks, FUT, and load testing tools. - Excellent communication skills with proven client handling experience. Good to Have - Experience in migration tool development and scripting. - Familiarity with slicing profiles and dynamic service configurations. - Working knowledge of BSS/OSS ecosystem. Qualifications Bachelor s degree in Engineering, Telecommunications, or a related field. 4-6 years of relevant industry experience in telecom charging or network integration roles. Joining Requirement Candidates with immediate availability or short notice will be given priority.

Position Title: Deputy Manager - Product Launch Department Experience level Department-Location Role - New Launch lead for EU market Job Description Budget Management Develop and manage launch budgets, track spending, and ensure projects are delivered on time and within budget Strategic Planning Enable on-time new product launches through effective planning and cross functional coordination Realign launch priorities in line with the evolving market dynamics Regulatory Compliance Ensure compliance with regulatory requirements and industry standards throughout the launch process. Cross-functional Collaboration Collaborate with RD, regulatory, marketing, and BD teams to align on product launches, positioning, timelines and other matters relevant for new launches Prompt escalation of delays and roadblocks for effective issue resolution Performance Monitoring Provide qualitative insights on launches and feedback on process improvement for better launch governance Timely reporting to Management on status and performance of new launches and budget achievement Pre-requisites Candidates having 5-8 years of experience in EU or SRA market is preferred Strong understanding of pharmaceutical regulations, industry trends, and market dynamics Proficiency in project management tools and software (preferable but not mandatory) Ability to work in a fast-paced environment and manage multiple priorities Excellent communication, negotiation, interpersonal and presentation skills

Position Title: Assistant Manager - Commercial operations Department Experience level Department-Location Role Commercial operations lead for EU market Job Description Execution of budgets Develop and manage budgets, to ensure that business and financial goals are achieved Supply planning Coordinate with planning and other cross functional teams to effectively plan product supplies Prompt escalation of delays and roadblocks for effective issue resolution of orders and supplies Customer management Managing all activities in relation to the customer (onboarding to sales to collection) oOnboarding and maintaining customer master oOrder book management oEnd to end sales monitoring oForecast alignment oRegular telecons with customers to keep them updates on the activities oQuery resolution oTarget achievement for every quarter the financial year for respective accounts oTrack and ensure on time EU testing and release with partner labs oOn time collections Regulatory Compliance Ensure compliance with regulatory requirements and industry standards throughout the supply and contract tenure. Collaboration Establish good working relationships with all customers as well as cross functional teams like manufacturing, SCM, finance, PDC, regulatory and logistics to drive business and financial objectives Performance Monitoring Measure and provide qualitative insights on forecast accuracy, DIFOT and suggest measures for improvement Timely reporting to Management on business, operational and financial performance Other matters Maintain SAP hygiene Pre-requisites Candidates having 5-7 years of commercial operations experience in EU or any SRA market is must Strong understanding of pharmaceutical business, regulations, industry trends and market dynamics Ability to work in a fast-paced environment and manage multiple priorities Excellent communication, negotiation, interpersonal and presentation skills Proficient use in Microsoft Excel, Power Point presentations and SAP.

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. At ZoomInfo we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues. About the role In this role, you will lead the end-to-end technical implementation of ZoomInfo products, ensuring alignment with customer goals and delivering high-quality solutions. Youll troubleshoot and resolve complex issues, drawing on sound judgment and technical expertise. A key part of the role involves developing and documenting best practices for implementation and client engagement. You ll interact directly with clients through webinars and QA sessions, offering expert guidance and tailored solutions. Shift : 5 PM IST to 2 AM IST (OR) 7 PM IST to 4 AM IST What You ll Do Technical Implementation: Complete the technical implementation of ZoomInfo products, providing advanced best practices and ensuring alignment with customer roles and objectives. Complex Issue Resolution: Troubleshoot and resolve complex problems where analysis may require reviewing a variety of factors. Exercise sound judgment within defined procedures and practices to determine appropriate action. Best Practices Development: Develop and document standard best practices for implementation and client engagement, sharing insights to improve overall service quality. Client Interaction: Engage with clients during webinars and QA sessions, providing expert insights and solutions to their queries. Mentorship: Mentor junior team members providing guidance and sharing expertise to foster their professional growth. Cross-functional Collaboration: Network with senior internal and external personnel to resolve issues and provide advanced support, leveraging expertise to enhance collaboration. Feedback Culture: Actively support a feedback culture, offering and seeking feedback to improve team performance and client satisfaction. Documentation: Document complex integration processes and client requirements accurately, ensuring clarity and consistency. What you Bring Experience: 5-7 years of technical troubleshooting, or customer onboarding in the SaaS industry. Technical Acumen: Advanced understanding of ZoomInfo RevOS Platforms and product solutions and good Working knowledge with CRM products Certifications: Relevant certifications in CRM and Marketing Automation platforms are highly desirable. Problem-Solving Skills: Proven ability to troubleshoot and resolve complex technical issues independently. Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences. Client Engagement: Demonstrated success working with a wide range of customers, particularly those with complex go-to-market strategies. Handles complex projects and technical challenges that require a high level of expertise and problem-solving skills. Customizes advanced integration solutions and addresses a wide range of client-specific needs. Exercises significant judgment in decision-making processes, considering various factors and potential impacts Operates with minimal supervision, receiving broad guidance and direction on goals and outcomes. About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

Experience: 4-6 years Location: Chennai/ Bangalore Notice Period: Immediate to 30 Days Job Description: Technical Skills: Strong understanding of APIs, including RESTful and SOAP services. Experience with JSON, XML, and other relevant data formats. Experience with API documentation tools like Swagger (OpenAPI Specification) and Postman. Familiarity with API testing methodologies and tools. Understanding of data modeling and database concepts. Key Responsibilities: Requirement Gathering and Analysis. API Specification. Data Modeling. API Testing and Validation. Documentation. Collaboration. Process Improvement. Issue Resolution. Performance Monitoring. Stakeholder Communication. Analytical and Problem-Solving Skills. Communication Skills. Collaboration Skills. Project Management Skills. Documentation Skills. Re

Schneider Digital is seeking an Informatica developer who will be an excellent addition to the forBusiness Intelligence team. Responsibilities: This role is for BI KPI portal operations and Development. Domains including: Data Integration, Data Extraction from Legacy systems, Data Warehousing, efficient in Extract/Load/Transform (ETL)workflows (Informatica PowerCenter and Informatica cloud services) Strong experience in design, development and testing of Informatica based applications (PowerCenter10.2 and Informatica cloud services) Should have Strong knowledge of Oracle database, PL/SQL development, UNIX scripting. Should understand the overall system landscape, upstream and downstream systems Excellent knowledge of debugging, tuning and optimizing performance of database queries Good experience in Data Integration: Data Extraction from legacy systems and Load into Redshift and Redshift spectrum. Supports the module in production, resolves hot issues and implement and deploy enhancements to the application/package Should be proficient in the end-to-end software development life cycle including: Requirement Analysis, Design, Development, Code Review, Testing Responsible for ensuring defect-free and on-time delivery Responsible for Issue resolution along with corrective and preventive measures. Should be able to manage diverse set of Stakeholders and report on key project metric / KPIs Lead brainstorming sessions, provide guidance to team members, identify value creation areas, be responsible for quality control Establish standard processes and procedures and promote team collaboration selfimprovements Should be able to work on agile Methodologies (Jira) Internal Qualification Education: Graduate Engineering Degree (B.E. / B.Tech) 4+ years of experience working as Informatica, Informatica cloud, Data warehousing and Unix Scripting 4+ years of experience working in Agile teams Demonstrates strong ability to articulate technical concepts and implications to business partners Excellent communication skills Strong experience in design, development and testing of Informatica based applications (PowerCenter10.2 and Informatica cloud services) Should have Strong knowledge of Oracle database, PL/SQL development, UNIX scripting. Should understand the overall system landscape, upstream and downstream systems Excellent knowledge of debugging, tuning and optimizing performance of database queries Good experience in Data Integration: Data Extraction from legacy systems and Load into Redshift and Redshift spectrum. Supports the module in production, resolves hot issues and implement and deploy enhancements to the application/package

Senior IT Support Specialist (Service Desk) - Mumbai - First Advantage Goregaon, Maharashtra, India Play Video Job Info Why First Advantage Apply Senior IT Support Specialist is responsible for installing, configuring, troubleshooting, and maintaining the Microsoft Windows desktop, MAC and notebook computers, peripherals, and associated peripherals, including AV equipment also drive desktop/laptop compliance. The Senior IT Support Specialist will report to the IT Team Lead/Manager and will work closely with other members of the technology department to support all end users. Responsibilities will include : Set up, maintain, and troubleshoot desktop and notebook computers (On Site Remote) Daily follow ups on pending ticket to closure and ensure SLAs are met Follow up drive closure of long pending tickets Set up and configure printers, scanners, and other peripherals Working on a 24*7 environment and on shift basis Install and configure software Having PowerShell scripting knowledge is valuable for automating tasks and improving efficiency Coordinate with vendors as needed Alert the support teams on outages and provide necessary updates on Bridge calls Review and test new applications, printers, software s etc. and provide feedback Document issue resolution, Prioritize and re assign tickets in JSM Handle escalated issues support the engineers on floor Develop and share Knowledgebase to the teams Propose Service Improvement Plans for the company and work on implementing them Maintain excellent communication with all end users and other members of the technology department Qualification : Bachelor s Degree (Must as a full-time academics) Experience: Scripting Knowledge 4+ years specializing in end user computing. Good knowledge of ITIL processes. ITIL certification is an added advantage. Systems Architecture and integration experience preferred (specifying hardware, network configuration, etc.). Telephony experience (Cisco VoIP preferred). Microsoft Office 2010 and 2013 Outlook 2010 and 2013 Knowledge of TCP/IP networking, and related network services (i.e., DNS, SMTP, DHCP, etc.) Previous work experience in a corporate environment Experience supporting Outlook in a Microsoft Exchange environment. Experience supporting a variety of Wi-Fi-enabled devices. Experience supporting remote users. Basic knowledge of thin client systems, network printers, citrix, terminal servers Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.) Excellent communication skills and experience working in a global setup. Ability to clearly communicate technical concepts to non-technical people. Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures Ability to multi-task in a fast-paced environment Work Location : Goregaon / Thanes (Hiranandani) Joining time needed : 15 days /Immediate

Assist founders in developing and executing business development strategy and plan, both short and long range, to ensure achievement of company sales targets, growth in profits and expansion of company services. Research, analyze and monitor financial, technological and demographic factors so that market opportunities may be capitalized on and effects of competition may be minimized. Identify potential market segments/ verticals. Achieve revenue and contribution targets, build credibility in the market gain market share. Ensure customer satisfaction by achieving delivery and service quality norms. Ensure timely collection of payment as per agreed terms with the customer. Ensure target achievement of team members from different product geographic domains. Identify prospective alliance partners and enter into strategic alliances. Initiate process improvement and ensure compliance to quality standards to ensure quality of all deliverables. Required Experience, Skills and Qualifications: Minimum 10-15 years work experience in sales role of which last 5 years must have managed team of at least 15 or more team members. Bachelors/ Engineering Degree. MBA preferred. Excellent verbal and written communication skills in the English language. Possess extensive knowledge of sales principles and practices, and an ability to coach others on them. Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions. Proven ability to influence cross-functional teams. Strength in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask. Strong leadership and team building skills. Should have market intelligence, knowledge of competitors products and future business plans. Perks and Benefits: Salary will be discussed according to the current CTC.

Get to know our Team: L2 Tech Support team is responsible for providing technical assistance to various Support and Engg teams both internal and external. Team will provide technical support with respect to issues raised by various teams related to Consumers which includes Passengers, Drivers, Merchants and any other partners. Get to know the Role: Provide technical support to customer issues and other complex and escalated issues. Provide troubleshooting and technical support via Jira, messenger, other Web based tools and email etc. Act as a liaison between customers, Support teams and Engineering teams. Collaborate with other teams and experts whenever required to solve complex technical issues. You will be reporting to Senior Specialist Payment Operations in the team. This is a hybrid role based in Bangalore only. The Critical Tasks You Will Perform Support product and feature launches by collaborating with business operations and engineering teams. Troubleshoot and resolve technical issues, ensuring minimal disruption to stakeholders. Enhance system reliability, stability, and scalability in partnership with engineering teams. Lead outage calls, driving issue resolution to minimize user impact. Document and share operational, maintenance, and troubleshooting procedures across teams. Read more Skills you need The Essential Skills You Will Need Minimum of 3 years of relevant experience with a Bachelors degree in Engineering/B.Tech. Must have at least 2 years experience related to support or operations. Strong database knowledge, particularly MySQL, with experience in writing SQL queries. Hands-on experience in supporting product, system, or application launches with an understanding of SDLC. Proficiency in online tools such as Go-LanG, Kibana, Jira, power-Bi and web-based email platforms. Excellent troubleshooting and problem-solving skills to diagnose complex technical issues by code debugging. Ability to implement processes for efficient issue tracking, reporting, and resolution while maintaining SLAs. Read more What we offer Grab is Southeast Asias leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, weve got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Read more Life at Grab Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges. What we stand for at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. Read more

Requisition Title : L4 , Power Products LV Switch Board You are a passionate customer oriented person with a strong background and technical experience integrating low voltage applications and digital communication, willing to work in a fast pace, energizing and exposed environment. Your knowledge of Power Products is very appreciated, as well as your ability to manage demanding customer and large scale quality crisis, such as product recalls. Your role will be articulated around 3 dimensions Customer Major Issue resolution leader for the VIP customer Customer complex Issue/cases resolution Main quality contact point for LV Switch Board Subject matter expert for LV Switchboard , expert on PP devices /Busway Lead the CMI linked to the scope of offers and customer Eliminate dissatisfaction by ensuring customer issue are well managed and ultimately prevented Ensure a reliable process is operating to solve customer complaints fast and effectively Escalate customer issues to the right organization whenever needed and supports collaborative resolutions in the customers best interest Ensure all customer issues are regularly analyzed in order to identify top issues and launch projects to prevent them Collaborate with other organizations in order to contain, correct and prevent problems affecting customers. Lead execution of containment actions for known problems. As CMI leader, you will often interact with customers. Your role will be to demonstrate Schneider Electrics values and build trust over time, transforming difficult situations in opportunities. 1. Resolution of Critical Issues in CMI and BRE: Resolve at least 90% of critical issues related to CMI and BRE within a 30-day timeframe. Track and report the percentage of issues resolved on a monthly basis. Collaborate with cross-functional teams to identify and address issues effectively. Achieve resolution rate consistently over the next quarter. 2. Demonstrating Leadership in I2P Domain :Lead three training sessions on I2P best practices for team members within the next six months.Gather feedback from at least 80% of participants to assess understanding and application of I2P concepts.utilize existing resources and knowledge to facilitate sessions.Complete all sessions by the end of the second quarter. 3. Effective Warm Loop to Cold Loop Transition: Develop a transition framework that successfully shifts 75% of warm loop processes to cold loop within six months. Monitor the transition process and report the percentage of successful shifts monthly. Ranges in scope : Mainly Low voltage Equipment , added advantage --with PP devices/LV Busway expertize. Qualifications - Internal Technical back ground in Electromechanical Electrifier Level 1 Good business understanding, experience a Business developer or customer project manager is appreciated Customer oriented, Problem solving expert (8D, 5Why, QRQC) Face paced, agile and flexible, Eager to work under heavy pressure and exposure Team player, able to implement and animate SIM type of interaction Experts and key stakeholders networking Collaborative and open behaviors within a dynamic, large, multicultural environment. Fluent++ in English, preferable to have a second international language. Overall 15 years and minimum 5 years of relevant experience is required.

Customer Technical Services Analyst I Overview: The Open Banking Client Support is seeking an individual who possesses tenacity and a keen eye for detail an individual unafraid of navigating complex challenges. Were in search of a dedicated learner, committed to continuous improvement, with a drive to propel our customer experience strategy forward through innovation and adept problem-solving. The ideal candidate demonstrates a passion for the customer journey, exhibits high motivation, maintains intellectual curiosity, and aspires to grow both personally and technically within the realm of technical support. Role: Provide comprehensive technical support for clients, encompassing integrations, troubleshooting, and API Services training within a 24/7 operational framework. Leverage expertise in scripting, XML, databases, task management, and web applications to devise improved approaches for resolving customer issues. Possess a deep understanding of platform and API features and capabilities, effectively communicating these to clients. Demonstrate agility in identifying potential solutions and providing practical guidance during technical troubleshooting and Q&A sessions with clients. Establish and nurture trusting relationships with customers, developers, engineers, and business partners. Champion the resolution of issues in alignment with SLAs and KPIs. Employ exceptional troubleshooting skills to collaboratively work with internal team members in issue resolution, thereby bolstering customer satisfaction. All About You: The ideal candidate for this position should: Possess prior experience in one or more customer-facing, service/support roles with a history of close interaction with customers. Exhibit comfort in independent troubleshooting and problem-solving. Demonstrate the ability to collaborate effectively with both internal and external stakeholders in issue resolution. Display strong written and verbal communication skills, including the capacity to convey information professionally in a highly technical environment. Be adept at assimilating technical concepts and skilled at presenting technical issues succinctly and clearly to a non-technical audience. Possess previous exposure to API structures, SaaS service implementations, databases like SQL, and other Web service technologies in SaaS Models (Desirable).

Interpret client-specific portfolio guidelines and implement corresponding compliance rules in the internal application. Ensure accurate and timely setup, validation, and maintenance of credit compliance configurations for multiple clients. Perform operational verification and quality checks to ensure that compliance rules are functioning as intended. Analyze credit portfolio data using SQL and Excel to support ongoing monitoring and issue resolution. Work closely with client-facing teams to gather requirements, clarify mandates, and ensure alignment with implementation. Manage and mentor a team of analysts to ensure consistent execution, high standards, and effective workload distribution. Continuously identify and implement process improvements to enhance accuracy, automation, and operational efficiency.

We have an urgent requirement for the below JD. Please share the immediately available profiles. Hands-on experience with Veeva CTMS (Site, Study, Subject, Monitoring, etc.). Provide L2/L3 support for Veeva CTMS, including issue resolution, user queries, and system troubleshooting. These positions are Immediate looking for immediate joiners Location: Offshore / India

The Senior Business Consultant at SimCorp, at the IC4 grade, performs advanced analysis, manages incidents, and maintains critical documentation to deliver impactful results through technical and functional expertise. With typically 3 years of relevant experience, this role works independently in routine scenarios and requires guidance only in unusual or complex situations. The Senior Business Consultant collaborates with clients and internal stakeholders to deliver tailored solutions using SimCorp One, ensuring alignment with client requirements and business objectives. Key Responsibilities include Issue & Request Management: Handle and resolve complex incidents and queries, ensuring minimal disruption to client operations. Data & Document Maintenance: Maintain accurate data and detailed documentation related to projects and processes. Technical Expertise & Support: Provide technical expertise and support for the implementation and customization of SimCorp One solutions. Independent Issue Resolution: Independently troubleshoot issues and suggest procedural improvements to enhance service delivery. Client & Internal Collaboration: Collaborate with clients and internal teams to address complex requirements and implement tailored solutions. Change Management: Support project-related change management efforts to enable smooth adoption of solutions and processes. Reports & Recommendations: Prepare and present reports, analyses, and recommendations to clients and stakeholders. Client Meetings & Expertise: Participate in client meetings to understand needs, provide updates, and offer expert recommendations. Optimization for Run: Support the adoption of SaaS and business service offerings, utilizing standardization and efficiency guidance to accelerate time-to-value and optimize profitability. Type of Work This Role Engage With Tailored Solution Delivery: Delivery of tailored SimCorp One solutions that address specific client needs. Cross-Functional Collaboration: Collaborating with cross-functional teams to integrate SimCorp One solutions into existing client workflows. Incident Resolution: Resolving technical incidents and providing recommendations to prevent recurring issues. Project Documentation: Developing and maintaining project documentation to ensure a smooth project lifecycle. Solution Implementation: Engaging with technical specialists to implement effective solutions for complex client requirements. Methodology & Best Practices: Contributing to the improvement of consulting methodologies and best practices within the Consulting Services team. Mandatory skills* As per JD Domain* - Approx. vendor billing rate* (INR/Day) As per Market rate Work Location* Offshore - 5 days WIO - Mumbai Mode of Interview: Telephonic/Face to Face/Skype Interview* F2F / Teams

Understand the functionality of end to end application in Finacle LMS and CBSAnticipates needs with solution mind set to deliver value to customize solution Perform User acceptance testing (UAT) for system functionality (new / enhanced/existing) related to Product, module, system change Should have (preferably) good working knowledge of Finacle and FinnOne systemDevelop testing scenarios and final production deployment on systems Should have good knowledge of Retail lending products like Home loan, Personal loan, Loan against property, tractor loans, education loan, CV, CE etc Raise JIRA, Unidesk tickets / send mail for Bugs, UAT issues and follow up till resolutionProvide daily/weekly report for Testing progress, issue resolution status

Its fun to work at a company where people truly believe in what they are doing! Job Description: This position requires that the individual possesses knowledge of basic accounting principles, operational procedures, excellent computer (at least intermediate level Excel skills required) and communication skills (both written and oral) and the ability to deal professionally with both internal and external business contacts. He/she will be responsible for reporting on project status and issue resolution to Disbursements Team managers as well as project managers and clients as applicable. He/she must be highly organized, have a great attention to detail, be self-motivated, possess the ability to meet deadlines and works well in a high pressure environment. This position also requires that all applicants pass a basic credit and background check. Essential Duties & Responsibilities Analyzes accounts and data for accuracy. This would include extracting data from the company database and running queries and filters on this data in excel to provide reports to management. Be able to offer a problem resolution and implementation plan. Reconcile and investigate any unexpected discrepancies. Apply for tax identification numbers from state and federal agencies and professionally respond to inquiries from these same agencies. Manage the application process to ensure that all required identification numbers are timely received. Follow up to ensure the process is completed by the target date. Maintains client and correspondence files. Prepare quarterly and yearly reconciliation reports for quarterly and yearly income tax reporting. Daily recording of time in company timekeeping system Confirm all posting of checks and other transactions to account records and investigate any unexplained discrepancies in account activity. Provides assistance and performs special projects and duties as assigned by the Senior Financial Analyst and/or Disbursement Team manager. Job Qualifications and Requirements The position requires Bachelors degree from four-year college or university, with accounting graduates strongly preferred; or some college classes with two to four years related experience and/or training; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!