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International Voice Process Agent

0 - 31 years

2 - 3 Lacs

Posted:23 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities Respond to customer inquiries and support requests via phone. Resolve customer complaints and issues in a timely and efficient manner. Maintain accurate records of customer interactions and transactions. Liaise with internal departments to resolve customer issues and improve service delivery. Provide feedback and recommendations to management for improving customer service processes. Ensure compliance with company policies and international regulations. Work collaboratively with team members to meet and exceed service targets. Qualifications Bachelor's degree in any field. Previous experience in a customer service or support role, preferably with an international focus. Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Ability to work flexible hours to support clients in different time zones. Proficiency in multiple languages is a plus.

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True Hire Consulting Services
True Hire Consulting Services

Consulting

Business City

50-100 Employees

7 Jobs

    Key People

  • John Smith

    CEO
  • Jane Doe

    COO

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