International Customer Support

Terrasparq Tech Pvt Ltd provides advanced IT service and support solutions to US-based operations. We operate directly in support of our US clients with shared or dedicated services, helping them navigate the technology of the connected world.

Job Description

• Developing and maintaining project schedules, budgets, and resource allocations
• Ensuring project tasks are completed on time and within budget
• Managing operational and financial performance of the project
• Providing technical guidance and support to project teams
• Developing and implementing project plans and procedures
• Ensuring the quality of deliverables
• Coordinating with stakeholders and other project team members
• Communicating project status to project teams and stakeholders
• Tracking and reporting project progress
• Resolving project related issues and conflicts
• Ensuring compliance with project standards and procedures
• Managing risks and developing contingency plans

What are we looking for?

• Bachelor’s degree in business administration or a related field (preferred).
• Experience in client success, customer support, or Project Management. Recent graduates with strong analytical skills are also encouraged to apply.
• Proficiency in Microsoft Office Suite and CRM systems (experience with NetSuite preferred).
• Excellent Communication and attention to details.
• Candidate with 0-3 Years of experience are preferred.

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Required)

Experience:

• IT project management: 1 year (Preferred)

Language:

• English (Preferred)

Shift availability:

• Night Shift (Required)

Work Location: In person