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16.0 - 26.0 years
15 - 25 Lacs
Gurugram
Work from Office
Drive performance and growth across sales and contact centre setup for a large luxury hospitality client. Align strategic objectives with TLCs goals and ensure delivery against business KPIs. Act as the primary liaison with key client stakeholders. Maintain strong relationships through consistent communication, solution orientation, and value delivery. Lead, manage and monitor Sales, Stakeholder Management and Contact Centre Management and take ownership of overall Budgets. Directly supervise a centralized inbound & outbound contact centre and MIS functions. Oversee daily operations, resource planning, and ensure SLA adherence. Ensure recruitment, training, upskilling, and motivation of the centre team. Build a performance-driven culture with strong adherence to compliance, quality, and customer-centricity. Champion the adoption of CRM and technology solutions, encouraging continuous team improvement through regular guidance and performance insights. Continuously analyze sales data, renewal trends, and performance dashboards to inform strategic decisions and identify opportunities for improvement in underperforming areas Minimum 15 years of experience in leading sales, contact centre operations, and client management, preferably in hospitality or service-driven industries Proficient in CRM tools, data analytics, contact center systems, and tech-driven sales operations.
Posted 4 days ago
0.0 - 5.0 years
1 - 6 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Opening for MNC's Company 24/7 RO 2 RO Wkoff Location- Thane, Navi Mumbai, Mumbai HSC-Graduate fresher and Exp both will do Salary :- Upto 40k Interested Candidates Contact via (sakshi@careerguideline.com) or WhatsApp ( 8976570074 )
Posted 4 days ago
0.0 - 3.0 years
2 - 3 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for our dynamic BPO team in Noida. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive Location - Noida ( Sector 63, 60, 127 ) Week Off -One Day Rotational Off Mode Of Interview -Walk-in Interview. Qualification - UG / Graduate both can apply Key Responsibilities:- Handle inbound and customer queries via call , email, or chat. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of customer interactions and feedback. Requirements:- Graduate & Undergraduate both can apply Good communication skills in English . Should Be Immediate Joiner. For females its a pure day shift & for boys - any 9 hours rotational shift. Candidates should be comfortable with work from office. Salary - For Freshers / Experience - 22K CTC To 30K CTC ( Depends upon the experience and interview) Performance based incentives will be there. To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number - Alok Srivastava - 9792779366 Regards, Alok Srivastava Senior HR Specialist Recoup Info. #noida#noidajobs#jobs2025#immediatejoiner#freshers#graduate#undergraduate#naukri#experience#customersupport#customerservice#delhijobs#bpo#bpocallcenter#nonvoice#chatprocess#voiceprocess#blendedprocess
Posted 4 days ago
0.0 years
2 - 2 Lacs
Noida, Gurugram
Work from Office
Hiring for US Healthcare Blended Process Need Grad Fresher Salary- 16k in hand, 2.45LPA Fixed Sat/Sun off, Both side cab Fixed Night shifts 5 days working Call& WhatsApp ZAM- 9910972518 Shivani- 9910987637 Lakshita- 8595954721 Ritika- 9625633417 Required Candidate profile Candidate must have good communication skills Candidate must have decent typing speed. Perks and benefits PF+ ESI+ Cabs+ Insurance
Posted 4 days ago
0.0 - 5.0 years
3 - 5 Lacs
Mohali, Chandigarh
Work from Office
WORK FROM OFFICE Hi, We are hiring for a International Chat Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are resolved immediately.. - Customer service background. - Able to work in 24/7 environment. Qualification: Graduates and Undergraduates available (Full time Degree students not eligible only distance course students) Other Requirements: - Strong Interpersonal, Communication and Listening Skills. - Must possess Excellent Verbal Communication. Experience: Fresher Eligible Salary - 35k ctc Shift :Rotational shift Work Days: 5.5 days working with Rotational week offs. To get your interview scheduled, Call or Whatsapp: *Pragya 9893981658 or you can share your resume in whatsapp on the above numbers with Subject International Chat Process for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Pragya KVC CONSULTANTS LTD
Posted 4 days ago
1.0 - 2.0 years
2 - 3 Lacs
Noida, Gurugram
Work from Office
Hiring for US Healthcare Grad with 7Month of Exp UG with 1 year of Exp Salary- 23k in hand, 3.30LPA Loc- Gurgaon/ Noida Fixed Sat/Sun off Fixed Night shifts 5 days working Call & WhatsApp Isaac- 9821396952 Ritika- 9625633417 Snehal- 9625998099 Required Candidate profile Candidate must have good communication skills Candidate must have decent typing speed. Perks and benefits PF+ ESI+ Insurance+ cabs
Posted 4 days ago
0.0 - 2.0 years
2 - 4 Lacs
Noida, Gurgaon/ Gurugram
Work from Office
Gurgaon based international bpo is hiring for customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k in hand,5 days a week working, excellent comms skills required call/WhatsApp: Riya: 9220492616
Posted 4 days ago
0.0 - 2.0 years
2 - 6 Lacs
Noida, Gurgaon/ Gurugram
Work from Office
Gurgaon based international bpo is hiring for customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k in hand,5 days a week working, excellent comms skills required call/WhatsApp: Nainy: 9354475254
Posted 4 days ago
1.0 - 6.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Content Moderation Education Qualification: Any Graduate (Results pending/pursuing candidates would not be eligible). Skills Required: Excellent communication skills in English Proactive and positive approach to tasks. Emotionally strong in nature, should be able to withstand inappropriate content with maturity and professionalism. Strong work ethic and ability to work with minimal supervision. Experience using internet websites and social communication tools. Should be able to follow policies & procedures diligently as prescribed by the business. Strong analytical and logical reasoning skills. Specifications: Work location- Hyderabad Should be flexible to "Work from office" Should be flexible to work in Rotational shifts (Including night shifts) Need immediate joiners only Working days- 5 Days a week with 2 days of rotational week off. Should hold minimum 1year experience. Only Graduates are eligible to apply. Any pursuing candidates are not eligible to apply (Graduation or Post Graduation) Mandatory Skills: Content Management.
Posted 4 days ago
1.0 - 5.0 years
1 - 3 Lacs
Goregaon, Mumbai (All Areas)
Work from Office
Responding to customer inquires through phone calls Maintaining CRM Inbound Process Dayshift between 8AM to 8 PM (9 Hours)
Posted 4 days ago
0.0 - 5.0 years
2 - 4 Lacs
Noida, Gurugram
Work from Office
Job Summary: As a Customer Service Representative in a BPO setting, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding service. This role involves communicating with customers through various channels, including phone, email, and chat, ensuring customer satisfaction and loyalty. Key Responsibilities: Customer Interaction Problem Resolution Record Keeping Education: Graduate/ Under Graduate Can Apply Experience: Experience in a BPO environment is highly desirable. Skills: Excellent communication skills, both verbal and written. Strong phone contact handling skills and active listening. Ability to multi-task, prioritize, and manage time effectively. Proficiency in using customer service software,databases, and tools. Customer orientation and ability to adapt/respond to different types of characters.
Posted 4 days ago
0.0 - 4.0 years
1 - 2 Lacs
Thane, Panvel, Navi Mumbai
Work from Office
Openings for Customer Service (International Voice Process) Skills - Excellent English communication Education - 12th Pass/Graduate Experience - Min 6 Months in International Voice Process Salary - 25k Days of Working - 5 Days Weekoff - 2 Days (Sat-Sun) Shifts Window - 3:30 AM to 1.30 PM (Any 9 Hrs) Mode - Work From Office *Round of Interviews* HR Email Assessment Ops *Documents:* All the previous company documents are mandatory *Note*: Hexaware having certain location boundroes hence we are accepting applications of candidates who belongs/resides in below location only Hexaware location Boundries 1. Ambernath - Ghatkopar (Central Line) 2. Thane - Panvel (Trans Harbour) 3. Vashi - Chembur (Harbour Line) Interested candidate can share CV on sangeetay1@hexaware.com
Posted 4 days ago
0.0 - 5.0 years
3 - 4 Lacs
Kanpur, Jaipur, Delhi / NCR
Work from Office
Customer Support - International Voice & Non voice Role - Handling customer queries Fresher/Experienced can apply Rotational shifts & week offs Salary upto 36k CTC 14 Days accommodation Interview mode - Virtual Himanshu- 9521247651 Immediate Joiners
Posted 4 days ago
0.0 - 2.0 years
1 - 2 Lacs
Noida
Work from Office
Responsibilities: * Manage incoming customer calls via phone and email * Resolve complaints promptly * Provide product information and solutions * Maintain high call quality through coaching and feedback
Posted 4 days ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Urgent Requirement in Kotak Mahindra Bank - Kotak 811 Inbound Process Job Description: To Attend the inbound/outbound calls of customers to process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Saumya:- 8263043709
Posted 4 days ago
1.0 - 4.0 years
3 - 5 Lacs
Bangalore Rural, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore for Customer Support - Blended Process Interview Mode : Virtual Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 5 days ago
1.0 - 5.0 years
3 - 5 Lacs
Bangalore Rural, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore for Customer Support - Blended Process Interview Mode: Virtual Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 5 days ago
1.0 - 6.0 years
3 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
inbound customer service bpo jobs in gurgaon We are here with lots of oppotunities in BPO. Inviting applicants for Customer Service Executive Role. Profile - Customer Service Hiring For Voice Process Only Graduate can apply. minimum 1 year experience required Excellent communication in english is required. Salary Structure - UP To 35K Ctc Roles & Responsibilities - Overseeing the customer service process. Resolving customer complaints brought to your attention. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Preferred Candidate- Any candidate with good English communication can apply. Must be fluent in English. Undergraduate with bpo experience must be an advantage. Must be comfortable with working from office. Candidate must be versatile in terms of rotational shift. Gurgaon - 5.5 days Working + Bonus Other Benefits - ( Performance Bonus + Retention Bonus) ( PF & ESIC) ( HIKE in salary after six months) ( Festives & Celebration Days) INTERESTED CANDIDATES CAN CONTACT @ 7428679111 @ 9821754050
Posted 5 days ago
1.0 - 6.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Hello Everyone WE ARE HIRING BPO Customer service / Sales / Chat process / Blended / Collection 1st and 3rd party / Inbound/ Outbound calls etc Location: Thane / Navi Mumbai / Mumbai all over areas 1.Medical Billing and Healthcare process 2.Visa verification 3. Travel Process 4.Technical support trouble shooting 5. Banking Process 6. Many more processes are available with us HSC / GRADUATE FRESHERS/ EXPERIENCE CAN APPLY SALARY 10K TO 40K (DEPENDS ON EXPERIENCE & LAST DRAWN ) SHIFT - DAY/ NIGHT & ROTATIONAL (9 HOURS) 2 WEEK OFF * PICK UP - DROP FACILITY AVAILABLE * EASY SELECTION * IMMEDIATE JOINING FOR MORE INFORMATION CONTACT HR Neha Whatsapp -70577 43506 E-MAIL ID - neha@careerguideline.com Interested Candidates send Resumes on my EMAIL ID or WHATSAPP. Please share references and help your friends and colleagues with a good job.
Posted 5 days ago
0.0 - 5.0 years
1 - 4 Lacs
Mumbai Suburban, Thane, Navi Mumbai
Work from Office
Process: CSR Voice - Verification Shift: 24/7 Rotational Off Wk off: 2 Rotational Job location: Airoli Salary: Upto 32k to 40k(depends on your last drwan will get hike) Qualification : HSC /Graduate with 1 to 3 exp into international voice exp
Posted 5 days ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Hello Everyone WE ARE HIRING BPO Customer service / Sales / Chat process / Blended / Collection 1st and 3rd party / Inbound/ Outbound calls etc Location: Thane / Navi Mumbai / Mumbai all over areas 1.Medical Billing and Healthcare process 2.Visa verification 3. Travel Process 4.Technical support trouble shooting 5. Banking Process 6. Many more processes are available with us HSC / GRADUATE FRESHERS/ EXPERIENCE CAN APPLY SALARY 10K TO 40K (DEPENDS ON EXPERIENCE & LAST DRAWN ) SHIFT - DAY/ NIGHT & ROTATIONAL (9 HOURS) 2 WEEK OFF * PICK UP - DROP FACILITY AVAILABLE * EASY SELECTION * IMMEDIATE JOINING FOR MORE INFORMATION CONTACT HR Priyanshi Whatsapp - 9136620160 E-MAIL ID - priyanshi@careerguideline.com Interested Candidates send Resumes on my EMAIL ID or WHATSAPP. Please share references and help your friends and colleagues with a good job.
Posted 5 days ago
0.0 - 5.0 years
0 - 2 Lacs
Gurugram
Work from Office
Dear Candidate, Greetings From Teleperformance...!!! We have an exciting opportunity for you to join our team at Teleperformance, a leading BPO company. We are looking for enthusiastic and driven individuals to the roll of customer service and sales representative . Key Responsibilities: Manage customer queries over calls (Voice Process). Provide accurate information and support. Maintain professionalism and call quality as per standards. Eligibility: Graduate (mandatory). Freshers and experienced candidates both can apply. Good communication skills in Hindi and English. Shift & Schedule: Male Candidates: Rotational shifts including night shifts. Female Candidates: Only day shifts. Working Days: 6 days a week Week Off: Rotational Why Join Us? Opportunity to work with MNC Fixed salary structure Growth and stability Apply Now to begin your journey in customer service! TELEPERFORMANCE Plot No 96, 97 Udhoy Vihar Phase 4 Landmark opposite Airtel building Nearest metro station MG Road REF: - HR. Tushar Contact - 9266381699 Carry your ID proof (Aadhar Card) and your resume
Posted 5 days ago
1.0 - 6.0 years
1 - 2 Lacs
Kolkata
Work from Office
Handle customer inquiries via chat efficiently. Provide accurate information and resolve issues. Maintain customer satisfaction through effective communication. Manage multiple chats simultaneously. Document interactions and follow up as needed. Required Candidate profile Needs to work in rotational shifts (7am-4pm, 1pm-10pm, 10pm-7am) Excellent knowledge of English Comfortable to work from office in Kolkata
Posted 5 days ago
1.0 - 6.0 years
3 - 3 Lacs
Bengaluru
Work from Office
"Hiring: Voice Process Customer Support (BPO)" Require Min. 1 Year experience into Customer support Should have fluency in English and Hindi Location: Bangalore (Work from Office) CTC: Up to 3.2 LPA Shift: Day 2 way cab facility Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only Qualification: Min. 12th About the Role We are hiring Customer Support Executives (Voice Process) for a leading BPO. This role involves handling customer queries through calls, ensuring excellent customer satisfaction. CONTACT: Archana- 9332827358
Posted 5 days ago
1.0 - 6.0 years
3 - 3 Lacs
Bengaluru
Work from Office
"Hiring: Voice Process Customer Support (BPO)" Require Min. 1 Year experience into Customer support Should have fluency in English and Hindi Location: Bangalore (Work from Office) CTC: Up to 3.2 LPA Shift: Day 2 way cab facility Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only Qualification: Min. 12th About the Role We are hiring Customer Support Executives (Voice Process) for a leading BPO. This role involves handling customer queries through calls, ensuring excellent customer satisfaction. CONTACT: Archana- 9332827358
Posted 5 days ago
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