Implementation Executive

As an Implementation Executive, your primary responsibilities will include: Client Onboarding and Setup: You will be required to understand client requirements and project scope, set up and configure systems/software based on client needs, and ensure timely onboarding of clients with all documentation in place. Project Coordination: You will plan and manage implementation schedules and timelines, coordinate with internal teams to meet project milestones, and conduct regular meetings with clients to provide updates and address issues. Requirement Gathering & Analysis: Gathering and documenting business and technical requirements from clients and clearly communicating client expectations to internal teams will be crucial aspects of your role. System/Software Deployment: Executing the implementation of software or services, overseeing data migration, integration with existing systems, performing system testing, user acceptance testing (UAT) coordination, and troubleshooting will be part of your responsibilities. Training and Support: You will train client staff on how to use the new system or platform, prepare training materials or user manuals, and provide post-implementation support to resolve initial issues. Documentation and Reporting: Maintaining implementation logs, client feedback, and issue trackers, as well as generating reports on implementation status and client satisfaction will be essential tasks. Quality Assurance: Ensuring all deliverables meet quality standards before handover, conducting quality checks, and verifying system functionality are key components of your role. Continuous Improvement: Identifying improvement areas in the implementation process and providing suggestions for product enhancement based on client feedback will be part of your responsibilities. Skills Required: - Strong communication and interpersonal skills. - Knowledge of project management tools and practices. - Technical proficiency (depending on the product, may include SQL, APIs, software config, etc.). - Problem-solving and analytical thinking. - Time management and multitasking. This is a Part-time, Permanent, Freelance position with a Day shift schedule from Monday to Friday, and the work location is in person.,