Immigration Consultant

Position: Immigration Consultant

Location: Kochi/Ernakulam
Experience: 6 months to 2 years
Salary: As per company norms and based on experience

Job Description:

CanApprove receives thousands of inquiries each month from individuals seeking immigration and overseas career guidance. As an Immigration Consultant, you will play a vital role in guiding and converting potential candidates into clients by providing accurate information, personalized consultation, and exceptional customer service.

Key Responsibilities:

• Handle inbound leads assigned through internal software and conduct initial telephonic counseling sessions.
• Identify qualified candidates and schedule in-person counseling sessions as required.
• Convert a minimum of 6 clients per month by offering professional and ethical consultation.
• Advise clients on suitable overseas immigration options based on their profiles, preferences, and current immigration laws.
• Provide accurate information on visa processes, eligibility criteria, and legal compliance.
• Conduct fair profile evaluations and provide tailored global career strategies.
• Maintain excellent communication via phone and email with potential and existing clients.
• Ensure proper documentation, follow-ups, and updates are maintained for each client interaction.
• Meet monthly performance targets and contribute to the overall success of the team.
• Exhibit professional etiquette in all client interactions and maintain high levels of integrity and confidentiality.

Required Skills:

• Strong communication and interpersonal skills
• Basic understanding of immigration procedures and international career trends
• Target-driven with a consultative sales approach
• Proficient in email and phone etiquette
• Attention to detail and good documentation skills
• Positive attitude and a client-focused mindset

Preferred Qualifications:

• Bachelor's degree in any discipline
• Experience in immigration consulting, customer service, or sales will be an added advantage

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Internet reimbursement
• Paid sick time
• Provident Fund

Schedule:

• Day shift

Work Location: In person