Posted:1 week ago|
Platform:
Work from Office
Full Time
Role & responsibilities Handle customer complaints , provide appropriate solutions and alternatives within time limits. Provide accurate , valid and complete information by using the right methods/ tools. Identify and assess customer needs to achieve customer satisfaction. Build sustainable relationships and trust with customer through open and interactive communication . Ensure a consistent tone , style and approach in responding to customer enquires and complaints. Preferred candidate profile Keyskills Required: Good written communication in English & any other lang. Ability to multi task ,prioritize and manage time effectively. Strong email/ Chat handling skills and an eye for details. Responding to customers in polite tone Experienced candidates preferred Perks and benefits * Attractive Salary * ESI \PF * Lunch Provided Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Team leader ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in
Imarque Solutions
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