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BMC Software
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Hyperscaler Operations Specialist

Hyperscaler Operations Specialist

BMC Software

4 - 5 years

6 - 11 Lacs

Pune

Posted:2 days ago| Platform:

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Skills Required

cloud sales stakeholder management data visualization business operations reporting tools ai solutions process improvement matrix oracle cloud sales sales operations salesforce tableau gcp financial operations procurement agile aws crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Sales Operations Analyst (Hyperscaler Operations Specialist) will be responsible for supporting the operations teams and working directly with account teams across leading hyperscaler platforms such as AWS, Google Cloud, and Oracle Cloud. This role is critical in managing deal registrations, generating actionable reports for the sales teams, supporting strategic initiatives, and ensuring smooth financial operations including tracking payments and resolving payment-related issues. The ideal candidate should possess strong operational acumen, stakeholder management skills, and a solid understanding of cloud sales ecosystems.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

Deal Registration Management:

oOwn and manage the end-to-end deal registration process across AWS, Google Cloud, and Oracle Cloud.

oWork closely with sales, partners, and hyperscaler portals to ensure timely and accurate submission and approvals.

oMonitor deal registration statuses and proactively address any escalations or rejections.

Sales Reporting & Analytics:

oDevelop and maintain dashboards and reports to provide visibility into pipeline, deal registrations, private/public offers, and revenue performance.

oDeliver regular and ad-hoc reporting to sales leadership, helping drive informed decision-making.

oPerform data validation, analysis, and cleansing across multiple data sources.

Private/Public Offer Support:

oAssist sales teams in the creation, submission, and tracking of private/public offers on hyperscaler marketplaces.

oCollaborate with finance and partner teams to ensure pricing accuracy and alignment with contract terms.

Strategic & Cross-Functional Engagement:

oParticipate in regular business and strategic review meetings with sales, finance, operations, and partner teams.

oProvide operational insights wherever applicable and recommend standard process improvement opportunities.

Payment Tracking & Issue Resolution:

oMonitor and reconcile partner and customer payments related to cloud deals.

oLiaise with finance, hyperscaler contacts, and internal stakeholders to resolve any payment delays or discrepancies.

oMaintain documentation and audit trails for all payment-related activities.

Standardization and automation:

oDesign and maintain automation for day-to-day critical and manual activities/workflows to ensure data consistency, reduced manual rework, and accelerated responsiveness.

oIdentify process inconsistencies and contribute to ongoing enhancement initiatives with key focus on automating and streamlining processes.

To ensure youre set up for success, you will bring the following skillset & experience:

4-5 years of experience in sales operations, partner operations, or cloud business operations is a MUST.

Hands-on experience with AWS, GCP, or Oracle Cloud partner portals is highly preferred.

Experience with CRM and pipeline management tools (Salesforce preferred).

Understanding of cloud marketplace transactions and procurement processes.

Proficiency in Excel and data visualization/reporting tools (e.g. Tableau).

Hands-on experience with the usage of automation and/or AI tools in day-to-day operations will be a huge added advantage.

A self-starter with a strong sense of ownership and accountability. The candidate should be agile, proactive, a team player, and someone who takes the initiative to lead, support others, and create joint success stories. A doer with a strong drive to succeed and grow within the organization.

Excellent fluency in English language, both written and verbal communications.

Ability to independently and effectively multitask in a dynamic matrix environment and participate, contribute, and in some cases, lead multiple efforts with stakeholders across the globe.

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Hyperscaler Operations Specialist