HR GPO, HRSS GOVERNANCE

Required Skills and Experience:

• 4-6 years of experience in HR consulting, global HR operations, or shared services.
• Proven expertise in compensation and benefits processes, with strong experience in benefits administration.
• Familiarity with global transformation projects and process design methodologies.
• Prior experience as a Global Process Owner or process lead is an advantage.
• Working knowledge of HR systems, preferably Oracle HCM or similar platforms.
• Experience with process mapping tools (eg, Microsoft Visio).
• Strong analytical skills and Excel proficiency for metrics and process analysis.
• Formal training or certification in continuous improvement (Lean, Six Sigma) is desirable.

Preferred Competencies:

• Strong business acumen and understanding of the downstream and upstream impact of process changes.
• Strategic thinker with practical experience in global service delivery models.
• Excellent stakeholder management, facilitation, and presentation skills.
• Ability to juggle competing priorities and work with minimal supervision.
• Effective communicator with strong written and verbal skills.
• Capable of driving initiatives through influence and cross-functional collaboration.

Qualifications:

• bachelors degree in human resources, Business Administration, or related field required.
• Graduate degree or professional certification in a related field is a plus.

Key Responsibilities:

Process Design Standardization

• Lead the global design, documentation, and standardization of Recruitment, Onboarding Global Mobility processes (L1-L4).
• Create and maintain process maps, standard operating procedures (SOPs), business cases, and performance metrics.
• Analyze current-state processes to identify inefficiencies, service pain points, and automation opportunities.
• Drive future-state process design and support transition planning to shared services and digital delivery models.
• Ensure process changes are governed and approved centrally, with GPO as the final authority.

Stakeholder Collaboration Service Delivery

• Partner with HR, Payroll, IT, vendors, and other stakeholders to ensure integrated, compliant service delivery.
• Monitor compliance with global process standards and promote adoption through training and change management.
• Support system implementation and upgrades related to recruitment, onboarding global mobility functionality, including HCM platforms (eg, Oracle).

Continuous Improvement Transformation

• Collaborate with CI teams to identify improvement opportunities and execute lean, automated, and digital solutions (eg, RPA).
• Develop business cases to secure support and funding for high-impact initiatives.
• Establish and maintain process governance, ownership structures, and change control mechanisms.