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NLB Services
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Hiring Travel Agent || Airline Process (BPO / Customer Service)

Hiring Travel Agent || Airline Process (BPO / Customer Service)

NLB Services

0 - 5 years

2 - 4 Lacs

Noida

Posted:1 month ago| Platform:

Apply

Skills Required

Airline Process Customer Service Passenger Handling IATA Ticket Booking Rescheduling Amadeus International Ticketing Travel Agent Activities Domestic Ticketing Reservation Travel Process PNR GDS Refunds Sabre Cancellation Airline Ticketing Galileo Air Ticketing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Travel Agents

If you have a passion for travel, excellent communication skills, and experience in customer support this is the perfect opportunity for you to work with a premium airline account.

Roles & Responsibilities:

Assist customers with flight bookings, cancellations, rescheduling, and queries.
Handle inbound/outbound calls and email support for airline-related concerns.
Resolve customer issues related to ticketing, baggage, web check-in, refunds, etc.
Provide accurate and timely information to ensure customer satisfaction.
Work in rotational shifts with rotational week-offs.

Candidate Requirements:

Minimum 6 months of experience in a BPO / travel process (Airline or Travel domain preferred).
Good verbal and written communication skills.
Comfortable with rotational shifts.
Both
graduates and undergraduates
can apply.
Basic knowledge of travel/ticketing platforms (Amadeus/Galileo/Sabre) is a plus.

Perks & Benefits:

Competitive salary
5 days working
One side cab facility
Exposure to a premium airline account and global clientele
Career growth opportunities in the travel & aviation domain

How to Apply:

Note:

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