434 Airline Process Jobs

US travel sales ppc/ meta/ Spanish US travel sales / UK travel sales/ UK holidays packages sales/ Bilingual Spanish & English travel sales Salary 30k to 65k + unlimited incentives Exp.. min..1 yr in travel sales Drop cv 9931176310

Greetings from WNS! We have an opportunity with WNS for an Assistant Manager's role with Travel experience, Assistant Manager - Operations Full-time Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Manage team performance Provide effective coaching and constructive feedback to subordinates Take customer service and escalation when needed Holds team huddle/coaching session/goal-setting/one-on-one as needed/required Handles escalated requests and researches answers posted by associates to ensure customer satisfaction Reviews and analyzes performance data, creates action plans, and monitors execution to ensure goals are met Holds regular check-in meetings with the client to keep them informed of the trends, changes, and development within the team Facilitates learning sessions to enhance associate technical and communication skills Performs administrative tasks such as sending daily capacity reports, daily/weekly performance dashboards, and other ad hoc tasks Qualifications 2+ years experience as supervisor/acting supervisor in a call center environment Strong leadership and team management skills Exceptional verbal and written communication abilities Ability to analyze data and make informed decisions Knowledge of call center operations and metrics Proficiency in call center management software and Microsoft Office Interested candidates can reach out to me on pranali.morvekar@wns.com with their updated CV and below details, Name Total Exp Relevant exp on Travel Operations? Current Company Current CTC Expected CTC NP Current location Expected location

Min. 1 year of Travel Experience 5 days working Rotational shifts and offs Both side cabs Salary- 55k CTC Retention bonus-1 Lakh Pli-8k Loc: Gurgaon Excellent Gds knowledge and travel knowledge required Required Candidate profile -MUST BE fluent in english -okay with rotational shifts

Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morgan/ Barclays / Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 - 70,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

5 Days of working 2 Days week off Rotational Shift/off Cabs both side Incentive Unlimited GDS/Amadeus/Saber Salary Fresher - 16k to 25k Experience - 22k to 40k Undergraduate & Graduate Both can apply Required Candidate profile - Undergraduate with 6 months can apply - Pleasant and confident phone etiquette - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate

5 Days of working 2 Days week off Rotational Shift/off Cabs both side Incentive Unlimited GDS/Amadeus/Saber experience required Required Candidate profile - Undergraduate with 6 months can apply - Pleasant and confident phone etiquette - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate

Min. 1 year of Travel Experience 5 days working Rotational shifts and offs Both side cabs Salary- 55k CTC Retention bonus-1 Lakh Pli-8k Loc: Gurgaon Excellent Gds knowledge and travel knowledge required

IGT SOLUTIONS : Urgent hiring for CCE for International Hotel & Airlines premium process :- GURGAON Share the resume :- aashish.rawat@igtsolutions.com Job Description :- 1. Customer assistance on the issues come on services they opt for. 2. Voice process experience 3. Well versed with the KPI of customer handling Qualification : - Under Grad :- With Min 6 months of international experience Graduate :- Fresher with excellent communication Salary :- up to :- 30000 CTC depends on experience Skills :- Excellent communication over English Venue :- 2nd Floor InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016 Contact Person : - Aashish Rawat

Required US Travel sales ppc/ meta UK Holidays packages UK TRAVEL SALES PPC US Travel sales meta Spanish US travel sales ppc Spanish US Travel sales meta Exp.... min... 1 yr Location:- Gurgaon, Delhi, Noida, Dehradun Drop cv 8109732737

Job Description of Service Advisor Job Title : Service Advisor Reports to : Team Manager Day-to-day basis responsibilities: To apply, Call HR Israel at 8130339807 Maintain the highest standards of customer service, for both inbound and outbound calls across all markets / functions in order to ensure customer confidence, satisfaction and loyalty. Provide first call resolution for Executive club members, Premium Customers, Preferred Partners by carrying out the role of a technical expert within the team to resolve any queries or issues Responsible to undertake all back office related activities, which includes handling queues, reissues, handling advanced fares and ticketing etc. To provide support during business contingency which may arise including mass disruptions. Responsible for checking and authorizing Automated Ticket Sales reports including reconciliation and related documentation. Ensure audit compliance. To deliver departmental and/or team targets to attain customer service and revenue. To play a leading role in an ongoing programme of process and quality improvement through the implementation of new technology and new working method. To maintain data protection and confidentiality for both staff and customers. Responsible for self-development to ensure own technical and product knowledge is kept up-to-date. Undertake any contact centre related jobs entrusted from time to time. Eligibility: Travel industry/call centre experience preferred Excellent communication skills both oral and written. Strong conflict/objection handling skills Customer Service background preferred Basic knowledge of Advanced fares and ticketing, electronic ticketing and understanding of GDS Flexible with shift working environment

Responsibilities: * Manage travel sales using Amadeus software * Provide exceptional customer service * Book international tickets & tour packages * Execute airline processes with efficiency candidate can reach out on shikha@cheapflyingfares.com Food allowance Office cab/shuttle

MEGA WALK-IN INTERVIEW DRIVE FOR FRESHERS on 10th July- 20th July'25 Mention ( HR Palak Medhavi ) on top of your cv with a passport size photo. Time: 10:30am-3:30pm Venue: InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016 Key Responsibilities: - Handle customer inquiries and resolve issues efficiently. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience. Requirements: - Only graduate freshers can apply. - Voice Inbound Process. - Strong communication and interpersonal skills - Calling Handling Etiquette. Benefits: - Transport facility - Rotational Shifts - Lucrative Incentive Interview Rounds: - HR Round - Voice Assessment - Voice Written Assessment - Operations Round NOTE: Come for a walk-in interview along with your updated resume and passport size picture. Mention my name on the top of it HR PALAK MEDHAVI. Interested can also share their resumes on Whatsapp - 7303391661 - Palak Medhavi

Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring For Blended Process !! Expe****dia !! Upto 30 k ctc !! GGN Grad or UG with 6 months of International BPO exp can apply. Excellent communication Required Salary- up to 30 k ctc plus incentives 9911567769 / 9560028009 / 9058834435 Required Candidate profile Travel Process Huge incentives Pure customer service incentives 5 days working 30 k retention bonus + upto 8 k pli + gds learning tools 8860576337

Role - Associate Experience - 1 year International Travel & CS Voice required Location - Gurgaon/Noida Salary - Up to 4.5 to 6 LPA 5 days working || 2 offs Shifts - Day & Rotational For more details Contact HR Nitin @9999435387 Required Candidate profile Any Grad / UG can Apply Excellent Communication Skills Required Need Immediate Joiners Perks and benefits Cab Facility PF + Other perks

Roles and Responsibilities Handle international travel bookings, cancellations, and amendments using Amadeus and Galileo systems. Provide exceptional customer service to clients through phone calls, emails, or chats. Resolve client queries related to flight schedules, baggage fees, seat assignments, and other travel-related issues. Process airline tickets for domestic and international flights while ensuring accurate pricing information is provided to customers. Maintain a high level of accuracy when handling multiple tasks simultaneously during peak periods. Desired Candidate Profile 0-5 years of experience in an International BPO environment with exposure to GDS (Global Distribution System) platforms like Amadeus/Galileo. Strong knowledge of air ticketing procedures including domestic/international voice process operations. Excellent communication skills with ability to work effectively under pressure in a fast-paced environment. Contact Person - Masud Alam Mail ID - masud.alam@igtsolutions.com

HIRING FOR TOP INTERNATIONAL BPO'S, CS/SALES SAL UP TO - 2.50 to 6 LPA CTC CANDS CAN APPLY FOR TRAVEL, TELECOM, BANKING, B2B PROFILES VOICE GGN/NOIDA CALL/WHATSAPP Sahib 8448577782 Pankhuri 9811395870 Akash 9811395837 Mankirat 9811395705 Required Candidate profile FINE TO WORK IN 24x7 Shifts UNGERGRAD/GRAD, FRESHER/ EXP ALL CAN APPLY. LOOKING FOR CANDS HAVING GOOD COMMS SKILLS, REFRENCES ARE HIGHLY VALUABLE, SHARE YOUR PROFILE - hr@head-hunters.in Perks and benefits SHIFTS, CABS, INCENTIVES AS PER THE COMPANY REQ.

IGT Solutions Gurugram, India Are you a customer service enthusiast with a passion for travel? Do you thrive in an international BPO environment? IGT Solutions is looking for dedicated and dynamic Customer Service Executives to join our team in Gurugram! We're a global leader in integrated BPM, technology, and digital services, and we're expanding our team to support our prestigious international travel clients. This is an exciting opportunity to build a career in the travel domain. What you'll do: Provide exceptional customer service to international clients via phone, email, and chat. Assist customers with travel-related queries, bookings, modifications, and cancellations. Resolve customer issues efficiently and professionally, ensuring a high level of customer satisfaction. Maintain accurate records of customer interactions and transactions. What we're looking for: Minimum 6 months of work experience in an International BPO is a must. Excellent verbal and written communication skills in English. Strong customer service orientation and problem-solving abilities. Ability to work in a fast-paced, target-driven environment. Prior experience in the travel industry or a personal passion for travel will be a significant advantage. Flexibility to work in rotational shifts. Why join IGT Solutions? Be part of a leading global travel technology and services company. Work with international clients and enhance your global exposure. Opportunities for career growth and development within the company. A vibrant and supportive work culture. If you're ready to take your customer service career to the next level in the exciting world of travel, apply now!

Quality Analyst Location: Gurgaon Role Summary: We are looking for an experienced and detail-oriented Quality Analyst to join our team in Gurgaon. This role focuses on ensuring consistent quality standards and performance across operations, identifying improvement opportunities, and collaborating with multiple teams to maintain and elevate service delivery. The ideal candidate will have a strong background in BPO or contact center operations, with specific expertise in monitoring, coaching, and implementing quality improvements. What You Will Be Doing: Quality Goal Execution: Transform quality objectives into actionable daily tasks for teams, ensuring consistent performance and zero errors. SLA Management: Lead initiatives to meet contractual SLAs related to quality audit targets, ensuring timely and accurate delivery. Risk Identification & Feedback: Identify operational risks and provide feedback with actionable recommendations based on audited interactions, adhering to specified timelines. Team Briefings: Conduct regular team briefings to discuss performance, share qualitative insights, address process updates, and review top errors identified through monitoring and Q&A sessions. Calibration & Quality Sessions: Lead calibration sessions and transaction checks with cross-functional teams to ensure the alignment and consistency of quality standards. Data Analysis: Produce and monitor variance and flux analysis to pinpoint improvement opportunities in processes and operations. Regular Performance Checks: Conduct routine checks to detect and address abnormalities, ensuring these are communicated to relevant internal teams for timely resolutions. Coaching & Mentoring: Coach agents on key performance metrics (FCR, C-SAT, AHT), provide ongoing feedback for continuous improvement, and foster a culture of self-improvement. Visual Management: Track team-wise daily and month-to-date (MTD) performance in quality, CSAT, and CCR, identifying gaps and recommending actionable solutions for improvement. Collaboration: Partner with training and supervisory teams to update training materials and address focus areas for continuous quality enhancement. Mentorship: Mentor junior team members, supporting their skill development and overall growth within the team. Client Liaison: Collaborate with clients to propose and implement quality improvement initiatives, ensuring that all recommendations align with client expectations and business goals. Knowledge & Skills: Language Proficiency: Fluency in English with strong verbal and written communication skills. Interpersonal Skills: Ability to engage and build rapport with a diverse, multicultural team. Coaching & Feedback: Strong coaching skills, with the ability to provide constructive feedback and support team development. Analytical & Listening Skills: Excellent listening abilities and strong analytical skills to identify issues, suggest improvements, and drive data-based decisions. Experience: At least 1 year of experience in a similar role within a BPO or contact center environment. Experience in chat processes is mandatory. Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint). Education: Graduate in any discipline. What's Expected: Ability to mentor and coach teams, driving continuous improvement in quality performance. Passion for delivering measurable quality outcomes and client satisfaction. Strong problem-solving skills with the ability to implement data-driven solutions. Expertise in managing multiple stakeholders and clients to achieve operational excellence. What Are You Signing Up For? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Extensive training and development throughout your tenure A world-class work culture you won't want to miss! Interested Candidates share your resume on: sonam.singh1@igtsolution.com

Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Handle customer inquiries and resolve issues efficiently. Provide accurate information to customers. Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. Call Handling Etiquette Required Candidate profile Graduates with minimum 6-month exp Undergraduates with minimum 1-year of experience. Travel Process experience is mandatory Preferably customer service experience. Connect Ms. Sangeeta - 82402 45399

Hii all, Urgent hiring for US travel sales ppc Exp.. min....1 yr US travel sales ppc Location:- Gurgaon, Delhi salary upto:- 55 k + incentives Night shift cab & meal provided Drop cv 8697483847

We are seeking a DGCA Approved SEP Instructor (Female Candidates Only) for a private operation involving Boeing 737 aircrafts . The ideal candidate should have relevant approvals, strong training experience, and a proactive attitude towards aviation safety and instruction. Roles and Responsibilities Deliver theoretical and practical training on safety and emergency procedures for cabin crew and flight crew. Cover topics including aircraft evacuation, ditching, firefighting, decompression, turbulence, and more. Simulated Emergency Drills like Use of life jackets and oxygen masks, Operation of emergency exits Assist in preparing, updating, and revising training materials, manuals, and procedures in line with aircraft type and DGCA regulations. Prepare the training department for DGCA audits and inspections. Train crew on the correct use, storage, and checks of all onboard emergency equipment including fire extinguishers, oxygen bottles, and first aid kits. Coordinate with CRM (Crew Resource Management) instructors and integrate first aid modules when necessary. Provide Boeing 737-specific SEP training, tailoring drills and procedures according to aircraft configuration and systems. Ensure ongoing validity of DGCA approval, including attending refresher courses and instructor standardization programs. Key Requirements: Gender: Female (as per client requirement) Approval: DGCA-approved SEP (Safety and Emergency Procedures) Instructor Aircraft Type: Experience with Boeing 737 aircraft preferred Age: Below 35 years

PRINCIPAL RESPONSIBILITIES: Work on the various front offices client tools as required for the specific queues and provide customer service through calls. Understand customer queries received through calls and act accordingly. Maintain a healthy and clean work environment & adhere to company policies and procedure. Continuous up gradation of process knowledge as required CRITICAL SKILLS REQUIRED Excellent communication skills. Comprehension - Ability to clearly understand the problem statement Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer. Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs Desired Skills: - Self-Discipline Learning and decision making Patience and action oriented Technical skills: - Basic Working knowledge of Computer & Knowledge of desktop computer system CANDIDATE SPECIFICATION Must have Graduate / Undergraduate can apply (Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA ). Comprehension skills to understand & communicate with all customers effectively. Telephone etiquettes. Good to have Worked in Airlines Industry/ (reservation & ticketing) IATA certified/Trained on foundation/consultant course (Airlines business) Work on track & trace ( for logistic business) Experience of 1-4 years desirable. Experience in international call center will be an advantage. Hospitality industry candidates from e.g. hotels, supply chain industry or any other service industry. Experience of Air travel would be desired. Knowledge of Western culture would be an added advantage. (USA/UK culture) Donts Poor grammar and Windows Skills Issues with comprehending & communicating effectively with the customer. Not Eligible - MBA, BTech, BCA, BSc IT & CS, BE., MTech, MCA, CA Important notes: -5 days working and any 2 week offs. -Should be flexible in 24*7 shifts. -Should be within Transport Boundary. -IATA certification or Experience in airline ticketing would be an added advantage. -Job location: Airoli Mindspace -WFO -Immediate joiners preferred. Drop your resume on the mentioned number 8454064752