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1494 Travel Process Jobs

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1.0 - 6.0 years

2 - 6 Lacs

Chandigarh, Gurugram, Delhi / NCR

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US travel sales ppc/ meta/ Spanish US travel sales / UK travel sales/ UK holidays packages sales/ Bilingual Spanish & English travel sales Salary 30k to 65k + unlimited incentives Exp.. min..1 yr in travel sales Drop cv 9931176310

Posted 21 hours ago

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3.0 - 8.0 years

3 - 7 Lacs

Bengaluru

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Greetings from WNS! We have an opportunity with WNS for an Assistant Manager's role with Travel experience, Assistant Manager - Operations Full-time Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Manage team performance Provide effective coaching and constructive feedback to subordinates Take customer service and escalation when needed Holds team huddle/coaching session/goal-setting/one-on-one as needed/required Handles escalated requests and researches answers posted by associates to ensure customer satisfaction Reviews and analyzes performance data, creates action plans, and monitors execution to ensure goals are met Holds regular check-in meetings with the client to keep them informed of the trends, changes, and development within the team Facilitates learning sessions to enhance associate technical and communication skills Performs administrative tasks such as sending daily capacity reports, daily/weekly performance dashboards, and other ad hoc tasks Qualifications 2+ years experience as supervisor/acting supervisor in a call center environment Strong leadership and team management skills Exceptional verbal and written communication abilities Ability to analyze data and make informed decisions Knowledge of call center operations and metrics Proficiency in call center management software and Microsoft Office Interested candidates can reach out to me on pranali.morvekar@wns.com with their updated CV and below details, Name Total Exp Relevant exp on Travel Operations? Current Company Current CTC Expected CTC NP Current location Expected location

Posted 22 hours ago

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1.0 - 6.0 years

1 - 6 Lacs

New Delhi, Gurugram, Delhi / NCR

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Min. 1 year of Travel Experience 5 days working Rotational shifts and offs Both side cabs Salary- 55k CTC Retention bonus-1 Lakh Pli-8k Loc: Gurgaon Excellent Gds knowledge and travel knowledge required Required Candidate profile -MUST BE fluent in english -okay with rotational shifts

Posted 22 hours ago

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1.0 - 6.0 years

2 - 6 Lacs

Noida, New Delhi, Gurugram

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Urgent hiring for US travel sales ppc/ car rental/ Hotel sales Exp.. min.. 1 yr in US travel sales Location- Gurgaon, Delhi Night shift cab & meal provided 5 days working salary upto- 55k + unlimited incentives Drop cv 9931176310

Posted 23 hours ago

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0.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram

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International Voice & Chat Process || Gurgaon!! Work Details: 5 Days Working | 247 Rotational Shifts | Work from office | Both Side Cabs Salary & Eligibility UG & Grad Freshers 20k to 23K in-hand 1+ year exp 26K to 35K in-hand Shashank - 8860802842 Required Candidate profile IMMEDIATE JOINERS ONLY FOR FURTHER DETAILS CONTACT SHASHANK SHUKLA 8860802842C(WHATSAPP)

Posted 1 day ago

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1.0 - 5.0 years

2 - 7 Lacs

Noida, Gurugram, Delhi / NCR

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US Travel Sales Executive English and Spanish Handling inbound US calls and converting them into sales Travel Sales experience is a Must salary up to 70k+Incentives DELHI ,NOIDA ,GURGAON Cab and meal facilities. 5 Days working HR JEET- 9706756724 Required Candidate profile Travel Sales Agent (PPC ,Meta Calls, customer service)

Posted 1 day ago

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3.0 - 5.0 years

4 - 5 Lacs

Faridabad

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Need Customer Service / Travel Consultant Skills - GDS , Amadeus , Travelport , Sabre , Must have Excellent Coms Skills Should have min 3 + Years of Relevant Experience Salary upto 55k Night shift Location - Faridabad Call - 9310802205 Hr Shabana

Posted 1 day ago

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3.0 - 8.0 years

4 - 7 Lacs

Faridabad, Gurugram

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GDS_Travel_Consultant (Sabre/Amadeus/Travelport Expert) USA_Ticketing_Agent Faridabad 6.30PM to 3.30 AM Salary upto 55,000/- Experience minimum 3 years as GDS expert/USA Ticketing Share cv via whatsapp at 8174083320 | Shubh

Posted 1 day ago

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1.0 - 5.0 years

0 - 0 Lacs

delhi, noida, gurugram

On-site

urgent hiring for US travel sales ( english spanish) Min 1year of experience in Google / Meta search/PPC International voice google campaign calls Meta search 5 DAYS wirking cab meals provided, salary- upto 75k + incentives location- NOIDA, DELHI, GURGAON call/what's app Nandini Parashar 9773634524

Posted 1 day ago

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 1 day ago

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1.0 - 4.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO (Chat or Voice) 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 1 day ago

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0.0 - 5.0 years

2 - 5 Lacs

New Delhi, Gurgaon/Gurugram, Delhi / NCR

Work from Office

Customer Support Executive - International BPO - Voice / Chat / Blended / Travel Support / Tech Support Profile - Process Associate Salary - 28k -45k 5 Days Working Shift - Rotational Immediate Joiners No Placement Charges Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner Call & WhatsApp HR Garima - 8544750781 HR Ombir - 7988076976 HR Anamika - 8882318458 Perks and benefits Good Incentive and Cab Facility

Posted 1 day ago

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1.0 - 3.0 years

3 - 6 Lacs

New Delhi, Gurugram

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Customer Care For International Travel BPO Flight ticket booking/ Cancellation/ changes/ Amendment / Retention call experience Knowledge of flight sales/ Airlines domain must Salary upto 35 k Decent English Both written/ spoken Shristi 7838882457 Required Candidate profile PPC/ Meta Us / Uk Travel sales experience minimum 1 year experience Salary upto 65 k No fresher's or other experience can apply Cab +meal+ incentives+ pf Perks and benefits Both side transport Meal incentive

Posted 1 day ago

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1.0 - 6.0 years

3 - 6 Lacs

New Delhi, Gurugram, Delhi / NCR

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5 Days of working 2 Days week off Rotational Shift/off Cabs both side Incentive Unlimited GDS/Amadeus/Saber Salary Fresher - 16k to 25k Experience - 22k to 40k Undergraduate & Graduate Both can apply Required Candidate profile - Undergraduate with 6 months can apply - Pleasant and confident phone etiquette - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate

Posted 2 days ago

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1.0 - 6.0 years

3 - 6 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

5 Days of working 2 Days week off Rotational Shift/off Cabs both side Incentive Unlimited GDS/Amadeus/Saber experience required Required Candidate profile - Undergraduate with 6 months can apply - Pleasant and confident phone etiquette - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate

Posted 2 days ago

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1.0 - 6.0 years

1 - 6 Lacs

New Delhi, Gurugram, Delhi / NCR

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Min. 1 year of Travel Experience 5 days working Rotational shifts and offs Both side cabs Salary- 55k CTC Retention bonus-1 Lakh Pli-8k Loc: Gurgaon Excellent Gds knowledge and travel knowledge required

Posted 2 days ago

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1.0 - 5.0 years

2 - 4 Lacs

Gurugram

Work from Office

IGT SOLUTIONS : Urgent hiring for CCE for International Hotel & Airlines premium process :- GURGAON Share the resume :- aashish.rawat@igtsolutions.com Job Description :- 1. Customer assistance on the issues come on services they opt for. 2. Voice process experience 3. Well versed with the KPI of customer handling Qualification : - Under Grad :- With Min 6 months of international experience Graduate :- Fresher with excellent communication Salary :- up to :- 30000 CTC depends on experience Skills :- Excellent communication over English Venue :- 2nd Floor InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016 Contact Person : - Aashish Rawat

Posted 2 days ago

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1.0 - 6.0 years

2 - 6 Lacs

Noida, Chandigarh, Gurugram

Work from Office

Required US Travel sales ppc/ meta UK Holidays packages UK TRAVEL SALES PPC US Travel sales meta Spanish US travel sales ppc Spanish US Travel sales meta Exp.... min... 1 yr Location:- Gurgaon, Delhi, Noida, Dehradun Drop cv 8109732737

Posted 2 days ago

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0.0 - 5.0 years

2 - 3 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

- International Customer Service - Rotational shifts and offs - Both side cab facility - 5 days working and 2 week offs Required Candidate profile - Excellent english speaking candidates required. - Candidate must be okay with rotational shifts and for relocation if not in the hiring zone. - Both grad and under grad (with experience) can apply.

Posted 2 days ago

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1.0 - 6.0 years

2 - 6 Lacs

Gurugram, Delhi / NCR

Work from Office

Hii all, Urgent hiring for US travel sales ppc/ car rental/ hotel sales / flight booking Exp.. min.. 1 yr in US travel sales ppc Location- Gurgaon, Delhi Night shift cab & meal provided 5 days working Drop cv 9931176310 Required Candidate profile Looking for immediate joiner

Posted 2 days ago

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0.0 - 5.0 years

3 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

The Travel Customer Support Executive will handle customer inquiries, bookings, complaints, and travel-related assistance via phone. - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile - Strong Communication and interpersonal skills. - Resolve customer complaints and issues promptly and professionally. - 12th pass with 6 months Exp can apply - Comfortable with Rotational shifts 24*7

Posted 2 days ago

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0.0 - 5.0 years

3 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

This role focuses on delivering excellent customer service and ensuring a smooth travel experience for clients. - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile - Strong Communication and interpersonal skills. - Resolve customer complaints and issues promptly and professionally. - 12th pass with 6 months Exp can apply - Comfortable with Rotational shifts 24*7

Posted 2 days ago

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0.0 - 5.0 years

3 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Hiring For Travel Process - Customer Support Voice - Coordinate domestic and international travel bookings (flights, hotels, transport, visas). - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile - Strong Communication and interpersonal skills - Customer service orientation and excellent problem solving abilities - 12th pass with 6 months Exp can apply - Comfortable with Rotational shifts 24*7

Posted 2 days ago

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1.0 - 5.0 years

3 - 5 Lacs

Hyderabad

Work from Office

Required Candidates with UK Holidays Packages Sales Must Have Knowledge of Long Haul and Short Haul Destinations Salary upto 50k + Incentives Min 1 Year Exp 5 days working Location : Hyderabad Share Cvs at 8750561252 Required Candidate profile Promote and sell customized UK holiday packages to potential clients. Handle inbound/outbound sales inquiries and convert leads into bookings.

Posted 2 days ago

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1.0 - 3.0 years

1 - 2 Lacs

Gurugram

Work from Office

Radical minds hiring for customer care executive ( Travel ) Role & responsibilities Travel experience Minimum 6 month to 1 year of experience Candidate should be comfortable working in rotational shifts for male, morning shift till 8pm for women Salary upto 28k ctc Candidate should be comfortable english and writen too Atractive salary and insentive Walkin -Monday to saturday Time -9:30 to 4;00 pm Deepanshu kaushik Contact no-7838053068

Posted 2 days ago

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Exploring Travel Process Jobs in India

The travel process job market in India is thriving with opportunities for individuals looking to work in customer service roles in the travel industry. Travel process jobs typically involve handling customer inquiries, bookings, and resolving issues related to travel arrangements.

Top Hiring Locations in India

  1. Delhi
  2. Mumbai
  3. Bangalore
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for travel process professionals in India varies from ₹2,00,000 per annum for entry-level positions to ₹6,00,000 or more for experienced professionals.

Career Path

The career path for individuals in the travel process field usually progresses from Customer Service Representative to Senior Customer Service Executive to Team Leader.

Related Skills

In addition to expertise in travel processes, individuals working in this field are often expected to have strong communication skills, problem-solving abilities, and customer service orientation.

Interview Questions

  • What is your understanding of the travel process industry? (basic)
  • How do you handle difficult customers in a fast-paced environment? (medium)
  • Can you provide an example of a challenging situation you faced in a previous role and how you resolved it? (medium)
  • How do you stay updated with the latest trends in the travel industry? (basic)
  • What tools or software are you familiar with for managing travel bookings? (medium)
  • How do you prioritize and multitask when dealing with multiple customer inquiries simultaneously? (medium)
  • Can you explain a time when you went above and beyond to ensure customer satisfaction? (advanced)
  • How do you handle confidential customer information? (basic)
  • What strategies do you use to upsell or cross-sell additional services to customers? (medium)
  • How do you ensure accuracy in processing travel bookings and payments? (basic)
  • Describe a time when you had to deal with a dissatisfied customer. How did you handle the situation? (medium)
  • How do you handle a situation where a customer's travel plans need to be changed at the last minute? (medium)
  • How do you handle technical issues or glitches in travel booking systems? (medium)
  • What steps do you take to ensure a seamless customer experience throughout the travel process? (basic)
  • Can you explain the importance of data privacy and security in the travel industry? (basic)
  • How do you stay motivated and maintain a positive attitude when dealing with challenging customers? (medium)
  • How do you handle a high volume of customer inquiries during peak travel seasons? (medium)
  • What strategies do you use to build rapport with customers and establish long-term relationships? (medium)
  • How do you handle situations where customers request refunds or cancellations? (medium)
  • Can you provide an example of a time when you had to collaborate with other departments to resolve a customer issue? (medium)
  • How do you handle cultural differences when interacting with international customers? (medium)
  • Describe a time when you had to quickly adapt to changes in travel regulations or policies. How did you manage it? (medium)
  • How do you ensure accuracy in processing travel documents and visa applications? (basic)
  • What steps do you take to continuously improve your knowledge and skills in the travel process industry? (basic)

Closing Remark

As you prepare for interviews in the travel process industry, remember to showcase your communication skills, problem-solving abilities, and customer service orientation. Stay confident in your abilities and demonstrate your passion for providing exceptional service to customers in the travel industry. Good luck with your job search!

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