1 - 5 years
2 - 3 Lacs
Posted:1 month ago|
Platform:
Work from Office
Full Time
Open Roles & Responsibilities: 1. Logistics Executive Responsibilities: Coordinate shipments and monitor tracking. Communicate with clients, vendors, and transporters. Manage logistics documentation and system updates. Resolve delivery-related issues quickly and effectively. 2. Team Leader Logistics Responsibilities: Supervise and mentor a team of logistics executives. Allocate tasks and ensure process SLAs are met. Handle escalations and collaborate with stakeholders. Conduct performance reviews and process improvements. 3. Quality Analyst Logistics Responsibilities: Perform quality audits on calls and backend operations. Identify gaps and provide actionable feedback. Generate quality reports and ensure SOP adherence. Work closely with the operations team for process improvement. Preferred Candidate Profile (All Roles): c Graduate in any discipline (Preferred: Logistics, BBA, B.Com, Supply Chain). Strong communication and coordination skills. Willingness to work in rotational shifts (for international processes). Proficient in MS Office and familiarity with logistics/BPO systems. For TL/QA roles: Prior experience in a similar position is essential. Interested candidate can share their CVs at pooja.tiwari@nlbtech.in
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