Urgent hiring For US International voice process

1 - 5 years

1 - 4 Lacs

Posted:10 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi All,

we are hiring for international US Voice experience candidates ..

eligibility.

Grade A2 (1-4 Years)

Location Kolkata/ Noida

Rate- up to 4 LPA

Shift- Night shift (Work from office )

Note- Candidate would be Joining after complete BGV Done.

Note- Candidate should have work experience in US Voice Process and it should be there in their resume.

Key Responsibilities:

  • Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements.
  • Engage customers in meaningful conversations to promote products/services or gather required information.
  • Achieve daily/weekly/monthly Targets and conversion targets.
  • Handle objections professionally and escalate complex issues when necessary.
  • Collaborate with team leads and quality analysts to improve call quality and performance.
  • Ensure compliance with company policies and US calling regulations.

Required Skills & Qualifications:

  • Bachelor's degree or equivalent.
  • 14 years of experience in outbound calling,  for US clients.
  • Open to Work from Office
  • Excellent verbal communication and interpersonal skills.
  • Familiarity with CRM tools and call center software.
  • Open to work night shifts and adapt to US time zones.
  • Goal-oriented with a positive attitude and strong work ethic.

Interested candidates can share resume @ ankitasingh@crownsolution.com or whats up 9871132807

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