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Hiring MBA For Telesales Executive

Hiring MBA For Telesales Executive

THR Consultants

0 - 3 years

3 - 15 Lacs

Gurgaon Haryana India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

crm software Data Analysis Sales Strategy Market Research Lead Generation Customer Retention

Work Mode

On-site

Job Type

Full Time

Job Description

Job Profile:

We are seeking ambitious MBA to join our team as Sales Associates and Customer Support Associates. Your primary responsibilities will include handling outbound/inbound/regional/e-mail/chat processes based on the assigned client and process. You will engage with customers, promote products/services, and provide exceptional customer support, applying the business acumen developed during your MBA studies.

Key Responsibilities:

Handle outbound/inbound/regional/e-mail/chat processes as assigned by the client.
For Sales Associates: Utilize MBA-level strategic thinking to contact potential customers, present products/services, and explain their features and benefits.
Apply advanced sales techniques and business strategies to follow scripts, engage with customers, and overcome objections.
Meet or exceed sales/customer satisfaction targets, contributing to the growth of the client's business through data-driven decision-making.
Build and maintain customer relationships by providing exceptional service, leveraging your understanding of customer relationship management.
Maintain accurate records of customer interactions, sales, and support tickets in the CRM system, applying data analysis skills.

Key Skills and Requirements:

MBA degree from recognized University
Both Fresher & Experienced candidates can apply.
Excellent verbal and written communication skills in English; additional regional languages are a plus.
Strong analytical and problem-solving skills developed through MBA coursework.
Ability to understand customer needs and effectively present solutions using business strategy principles.
Proficiency in data analysis and interpretation, with familiarity in using CRM systems.
Capability to work in a target-driven environment and achieve sales/customer satisfaction goals.

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Hiring MBA For Telesales Executive