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Hiring For International Call center ( Voice support )WFH & WFO

Hiring For International Call center ( Voice support )WFH & WFO

Glympse Human Capital Services

1 - 5 years

3 - 15 Lacs

Bengaluru Karnataka India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

Customer Service Problem Solving Active Listening crm software Technical Support Sales Skills

Work Mode

Remote

Job Type

Full Time

Job Description

Responsibilities and Duties:

The primary responsibilities of a Customer Service specialist would be:
Handling escalations and complex queries.
Manage large amounts of incoming and outgoing calls / Emails/ Chats
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication

Key skills required:

Proven customer support experience or experience as a client service representative
Excellent communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to handle pressure
Ability to multi-task, prioritize, and manage time effectively

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Glympse Human Capital Services

Human Capital Services

Anytown

50 Employees

200 Jobs

Key People

Jane Doe

CEO
John Smith

CTO

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