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Hiring For Customer Support Associate (Hybrid â€“ WFH/WFO) In Airoli

Hiring For Customer Support Associate (Hybrid â€“ WFH/WFO) In Airoli

Lisa HR Consultancy

0 years

0 Lacs

Navi Mumbai Maharashtra India

Posted:1 month ago| Platform:

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Skills Required

support chat empathy metrics communication typing model

Work Mode

Remote

Job Type

Full Time

Job Description

Key Responsibilities Assist customers via chat or call regarding orders, deliveries, returns, and general inquiries. Maintain professionalism and empathy during interactions. Accurately log and update issue details in internal systems. Adhere to performance metrics such as response time, quality, and customer satisfaction. Eligibility Criteria Freshers and experienced candidates both can apply. Excellent communication skills. Basic computer knowledge and typing proficiency. Travel Allowance One-way: â‚¹1,750 Two-way: â‚¹3,500 Work Model Hybrid: Work From Home + Work From Office (as per company policy) Show more Show less

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