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1.0 - 6.0 years

3 - 3 Lacs

Bangalore/ Bengaluru

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We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @8105833817 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

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1.0 - 5.0 years

4 - 7 Lacs

Pune

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Job description We Are Hiring for International voice / Chat Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : PUNE Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606553812 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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1.0 - 5.0 years

4 - 7 Lacs

Hyderabad

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Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @6364808230 / 9606556306 / 9606523804 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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1.0 - 4.0 years

2 - 5 Lacs

Noida, Ghaziabad, New Delhi

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Hiring for International Voice Process US Collections Location : Embassy Galaxy, Tower C, Ground Floor, Sector 62, Noida Interview Timing : 4 PM 7 PM Working Days : 5 Days | Fixed Off : Saturday & Sunday One Side Cab for both M/F Eligibility : Min 1 Year experience in International Voice (US Collections/Sales/Customer Service) Excellent English communication Salary : 25,000 – 38,000 In-hand Lucrative Incentives + Other Perks Contact : Usha Mishra – 8527216127 (Call/WhatsApp) Nearest Metro : Electronic City Metro Station Join a stable & rewarding opportunity today!

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1.0 - 3.0 years

2 - 3 Lacs

Chennai

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Looking for Candidates for International Voice (Inbound) for Night Shift(8pm-5am) with Excellent communication skills, Willing to work in Night Shifts, 5 days

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0.0 - 4.0 years

2 - 5 Lacs

Pune, Bengaluru, Mumbai (All Areas)

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Customer Support Executive - International Voice Process . Job Summary: We are seeking dynamic and customer-focused individuals to join our International Voice Process team. The role involves handling inbound and/or outbound calls for international clients, resolving queries, providing product/service information, and ensuring a high level of customer satisfaction. Mandatory Points Bachelors degree preferred For " freshers " & for " experience " under graduation can also apply . Flexible with night shifts Experience only in International voice process is eligible "EXCELLENT" Communication Required Key Responsibilities: Handle customer queries via phone calls in a professional manner. Provide accurate, valid, and complete information by using the right methods/tools. Resolve customer complaints promptly and ensure customer satisfaction. Document all call information according to standard operating procedures. Follow communication scripts, policies, and procedures. Meet personal/team qualitative and quantitative targets. Escalate unresolved issues to the appropriate internal teams. Requirements: Excellent verbal communication skills in English (mandatory). Minimum [6 months/1 year] of experience in an international voice process (preferred but not mandatory). Strong listening, problem-solving, and customer service skills. Ability to work in a fast-paced environment and meet targets. Willingness to work in night shifts and rotational shifts. Basic computer literacy MS Office, typing skills, CRM tools. Preferred Skills: Familiarity with CRM systems and practices. Sales or upselling experience (for sales process). Technical support knowledge (for tech support process). Benefits: Attractive salary with performance-based incentives. Transport facility (pickup and drop). Night shift allowance. Medical insurance. Opportunity for growth and career advancement. Interview Round: 1st round - versant test 2nd round - CD Round 3rd round - OPS Round ( all virtual mode ) Interested Candidate can send there 'RESUME' in this below mention mail oisika_m@trigent.com Or can also contact us on 8293574747

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1.0 - 6.0 years

3 - 4 Lacs

Bengaluru

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Greetings From Scorelabs Inc ! Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Required Candidate profile 0 - 1 year of chat or customer support, escalation experience in a B2B, B2C process Excellent verbal and written communication skills in English. Call Hr Akhila - 9121246597

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1.0 - 3.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Company Description Tech Mahindra provides technology consulting and digital solutions to global enterprises across various industries, enabling transformative scalability and speed. With a workforce of over 150,000 professionals in more than 90 countries, Tech Mahindra serves over 1,100 clients. The company offers a wide range of services including consulting, IT, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. A part of the Mahindra Group, Tech Mahindra is recognized for its commitment to sustainability and climate-positive initiatives. Role Description This is a full-time, on-site role located in Noida for a Technical Support Specialist. The Technical Support Specialist will be responsible for providing technical support and troubleshooting, ensuring customer satisfaction, and maintaining high levels of customer support. The role involves resolving technical issues, analyzing problems, and delivering effective solutions to enhance customer experiences. Qualifications Technical Support and Troubleshooting skills Strong Analytical Skills Customer Support and Customer Satisfaction skills Excellent communication and interpersonal skills Ability to work effectively in a collaborative team environment Prior experience in a similar role is a plus Bachelor's degree in Information Technology, Computer Science, or related field preferred Salary Up to- 5 LPA Gross Work Location -Noida sector 60 Both side cab facility US Shifts 24*7 Window Immediate Joiners only Contact: 8178183092 (HR Tanya) 9821235421 ( HR Prachi) SS00853992@techmahindra.com

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0.0 - 3.0 years

2 - 4 Lacs

Noida

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Outbound calling to pitch courses Lead generation & CRM updates Handling client queries professionally 6 months–2 years of telesales/voice process experience Good communication Only Male Candidates | Age: 18–22 | No Cab Facility

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1.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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Requirement for US rotational shift 5 days work, 2 rotational week off's !-5 years of International Voice Experience Mandatory Salary between 3.8lpa-5.5lpa 2 way cab facility provided Work Location - ITPL If interested call HR Safina on 9845658638

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0.0 - 5.0 years

3 - 4 Lacs

Mohali, Chandigarh, Panchkula

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Hiring For customer support executive -Indore/jaipur/Mohali Note: Apply if you are ready to relocate in Ahmedabad Salary:23k to 34K CTC Rotational shift & week off 5.5 day working Call or whatsapp CV : 6280388724/ 6357157162 Required Candidate profile Immediate joiner Fresher experience both apply BPO industry is first priority Good communication skills with fluent English first 6 month work from office after work from home depends on performance

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2.0 - 7.0 years

5 - 6 Lacs

Gurugram

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Hiring for Process Specialist International Customer Support Minimum 2 Years in International Voice Process Location: Gurugram 24/7 Rotational Shifts (US Shifts) Immediate Joiners Only CTC up to 6 LPA + Incentives HRMayur - 7357769199

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0.0 - 1.0 years

1 - 1 Lacs

Jaipur

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- Freshers can apply -( 2019 - 2024 ) pass outs without any backlogs can apply - Life science graduates can also apply - B Tech/BE not allowed - Strong Communication is required ( Oral & Written skills ) - Sound Analytical skills and logical thinking is required

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0.0 - 5.0 years

0 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Opening for International/ Domestic Bpo Inbound calls/Outbound/Chat process/ Medical Billing ,Blended Process, Travel process Location Mumbai/Thane/Navi Mumbai, Sal 15-35k, Required Immediate joining, Hsc /Grad fresher/Exp can apply, Int can cal/watsup pooja 8828150755 share cv on pooja@careerguideline.com

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5.0 - 8.0 years

10 - 18 Lacs

Bengaluru

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Position : Business Development Representative (B2B US Sales) Job Location : Bangalore Shift : US Shifts Experience : Minimum 4+ years of relevant B2B SaaS Sales in the US region is mandatory Education : Bachelors degree in Sales and Marketing/Business Development/International Business/Strategic Management/Operations Management Job Description : Your responsibility will be to create winning campaigns and outreach strategies, qualify potential clients with the latest qualification methodologies to showcase on how to transform their business to ultimately create sale qualified opportunities to drive value for internal stakeholders. This role will cover the UK Enterprise markets with a broad range of industries, with potential to expand to cover other regions. Skills & Qualifications: Fluent English (speak, read and write) Highly driven with a passion for sales and for developing as a sales professional Excellent written and verbal communication skills Track record of achieving sales quotas Business Development or sales experience (SaaS experience preferable) Strong sales aptitude skills, solutions oriented with a passion for the customer and the customer experience CRM, Salesforce, SalesLoft, Outreach.IO and other sales tech stack experience preferred. Tech savvy with a passion for technology and the ability to learn, comprehend, and explain technology. Experience self prospecting leads and building your own pipeline. Bachelors degree in Sales and Marketing/Business Development/International Business/Strategic Management/Operations Management. Minimum 5+ years of B2B SaaS Sales in the US region is mandatory. Customer success or account management experience is needed. Strong empathy for customers AND passion for revenue and growth Analytical, problem-solving, and process-oriented mindset Demonstrated desire for continuous learning and improvement Excellent verbal/written communication, time management, presentation and negotiation skills Tech savvy and proficient with Google workspace, Microsoft Office, sales/customer success technology Candidates with relevant exp & exceptional communication can share updated resume at neeta.yadav@adecco.com or contact on 6364920546 .

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0.0 - 5.0 years

1 - 4 Lacs

Gurugram, Delhi / NCR

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Hotel Customer Service Process : Voice Graduate only MAX AGE - 25 Salary : Freshers - 27k in-hand Location - Gurugram 5 Days working and 2 week offs Rotational Shifts and Offs Cab facilities in Night shift Experienced - 29k in-hand Excellent coms. Required Candidate profile Graduation mandatory Excellent english speaking candidates required Must be okay with rotational shifts

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0.0 - 4.0 years

2 - 3 Lacs

Bengaluru

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Job description Role & responsibilities Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice | Bangalore Are you looking to build a career in the BPO industry? This is your chance to join top-rated companies in Bangalore hiring freshers and experienced candidates for Domestic & International Non Voice and Domestic -Non Voice processes! Growth Opportunities in Top MNCs Limited Openings Apply Now & Grab the Opportunity! Job Description 1* BIG BASKET : Non Voice & Voice Process 6 Days working 1 day off Eng & Hindi or Eng & Any south Languages Location : Tin Factory Fresher 17k 2 + Years of Exp 20k Typing Speed 30WPM 90 + Accuracy After 3months Work From Home 2* 24*7 : International Non Voice Process 5 Days working 2 off 2 way cab Excellent communication 6 Months International Mandatory Fresher 18k Exp 28k Location : Marathahalli Email & Chat Support 3* Aegis Startec : BCP International Voice Process Excellent Communication VT12 Quality Fresher & Exp 5days working Sat sun fixed Off 2 way Cab Location : ITPL Salary 25k+ Quarterly Bonus 4k BCP " Back Ground Verification Excellent communication 4* Sagility : International Voice Process 5Days working Health Care Voice Excellent communication Sat Sun Fixed Off 2 Way Cab Fixed US Shift 6;30 to 3;30 Location : Bommanahalli Salary 22k Fresher & Exp 32k 5* ECPL : International Non Voice Chat process 5Days working 2 off Rotational Shift Domestic Chat Process No Cab Minimum 6months Chat Exp Location : Kothunur Cross Salary 21k Without PF Deduction 6* Alorica : International Voice Process Process: Banking & Retails Min SSLC or PUC fresher 21k Exp : 25k + Shift Allowance Rotational Shift 2 off with 1 way Cab Location : Eco space Excellent communication 7* Rupicard : Collection Process & Sales 6days working Sunday fixed off Location : Bellandur Eng & Any south Languages Salary upto 40k Fresher 22k VT10 Quality 8* Tata Capital : Telesales Exp 6Day Working Sun Fixed Off Fresher 22k Experience 30k Excellent communication Eng & Hindi Location : Whitefield Day Shift No Cab 9* Kredit Bee : Domestic Voice Process 6 Days working 1 off Day shift Job Eng & Hindi Location : Tin Factory & Bommanhalli Fresher 16k Exp 22k + Incentives 10* IGT : Expedia Non Voice Process Minimum 6month International Exp Excellent Communication Salary upto 30k + Incentives Location : Manyata Tech Park HR , Versant , Mettl Assessment & Opps 5days working 2 off 2 way cab 11* Genisis : Domestic Customer support Graduation Fresher 18k Experience 28k 6Days working sunday Off Location : Whitefield Eng & Hindi First Source , Altruist , Shaadhi.com , Intouch ,Globiva , ECPL , Infosys 100% Free Placement No Charges If Any Frnds Looking for the job share the above J.D and refer My number too.... NOTE: (WE DONT TAKE ANY FEE FROM D CANDIDATES) Feel Free to Schedule your Walk-in Interviews !! Via WhatsApp or Call To Apply / Schedule Interview: Contact: [ 9741709926] Email: [priyakarthikpk93@gmail.com] Name: PRIYA HR

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1.0 - 5.0 years

3 - 7 Lacs

Bengaluru

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Warm Greetings from Rivera Manpower Services, Hiring: International Voice Customer Service | CTC Up to 6.5 LPA | Immediate Joiners Location: Bangalore Shift: US Rotational Shifts Work Mode: Work from Office Joiners: Immediate Joiners Only Job Type: Full-Time Job Description: We are hiring Customer Service Executives for an International Voice Process with one of the leading global service providers. This is a voice-based customer support role for experienced professionals with excellent communication skills and the ability to handle queries in a high-paced environment. Eligibility Criteria: Education: Graduate / Undergraduate Experience: Minimum 1 year of international voice process experience (mandatory) Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Willingness to work in US rotational shifts Immediate joiners only Role & Responsibilities: Handle inbound/outbound international customer calls Resolve queries efficiently and ensure customer satisfaction Adhere to SLA, quality, and compliance standards Update CRM systems with accurate interaction records Collaborate with internal teams for escalations and solutions Call to Apply / Book Your Interview Slot: 7829336202 / 7829336034 / 9380300644 / Grab this opportunity to work with a global brand and grow your career in international customer service!

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0.0 - 3.0 years

3 - 5 Lacs

Hyderabad

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Job Title: International Voice Process Associate [Health care] Location: Hyderabad Industry: [BPO / Customer Service / etc.] Job Overview: We're looking for a motivated International Voice Process Associate to join our team. In this role, you'll deliver outstanding customer service to international clients, primarily through voice support. The ideal candidate will have strong communication skills, a customer-first mindset, and the ability to resolve issues efficiently in a fast-paced setting. Key Responsibilities: Provide professional customer support through voice, assisting with inquiries, complaints, and product/service information. Resolve customer issues promptly, ensuring high levels of satisfaction and first-call resolution. Stay updated on product details and services to offer accurate information and effective solutions. Eligibility Criteria : Freshers or candidates with prior experience in BPO/voice process roles are welcome to apply Minimum educational qualification: 10+2 (undergraduates are eligible) Strong verbal communication skills in English are Mandatory. Willingness to work in night shifts Perks & Benefits: Performance Incentives: Enjoy monthly and quarterly bonuses based on your performance, recognizing and rewarding your contributions. Comprehensive Health Coverage: We offer health insurance and other essential benefits to support your well-being. Convenient Transportation: Two-way transportation is provided to make your commute easier and more comfortable. Take the next step in your career. If you meet the above qualifications and are interested in joining a dynamic team, please share your resume via WhatsApp or contact us at 9032679227 / 9032470898.

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0.0 - 3.0 years

2 - 3 Lacs

Kolkata

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Looking for good communication skills candidates for TOP BPOs in Kolkata- Under graduate fresher/experienced both can apply Direct walkins Flexible for shifts Salary upto 25K CTC 7880155264/ 9310524103 (HR Priyanka) Required Candidate profile walk-ins only maximum age limit -35 years Work from office Looking for immediate joiners Good Communication required

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3.0 - 8.0 years

4 - 8 Lacs

Navi Mumbai

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Min. 3 yrs exp in international voice process Package up to 8 LPA both side cab Need Excellent Communication Skills US Shifts only immediate joiners Vikhroli location Deepanshi- 8920254429 deepanshi.imaginators@gmail.com Required Candidate profile Excellent communication required.

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1.0 - 5.0 years

3 - 4 Lacs

Bangalore/ Bengaluru

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We are Hiring for International voice process !! Work from home after 3months. 3 months will be wfo at marathali location Graduation Mandatory + 1 yrs of experience [ Int Voice] Ctc -30k , Takehome 25k Call Manya @ 9901777673 Required Candidate profile Candidate should have Power Backup and wifi with speed 50mbps and more. System will be provided by the company side

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0.0 - 5.0 years

2 - 3 Lacs

Pimpri-Chinchwad, Pune

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B.TECH/BE WITH BPO EXP us process analyst Location : Hinjewadi, Pune GRAD Freshers/exp (2017 onwards) Fluent English Salary : 22k in hand + 10k incentive quaterly NIGHT SHIEFT FIX(2 weekly off Cab both way Call OR Wp - Hr .NITESH -(8830011092 )

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1.0 - 5.0 years

3 - 4 Lacs

Bangalore/ Bengaluru

Hybrid

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We are Hiring for International voice process !! Work from home after 3months. 3 months will be wfo at marathali location Graduation Mandatory + 1 yrs of experience [ Int Voice] Ctc -30k , Takehome 25k Call Manya @ 9901777673 Required Candidate profile Candidate should have Power Backup and wifi with speed 50mbps and more. System will be provided by the company side

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0.0 - 5.0 years

2 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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We are hiring for CUSTOMER SERVICE / SALES / TECHNICAL SUPPORT / TRAVEL DOMAIN ETC SALARY RANGE : 3 LPA - 6.5 LPA Location : GURGAON / NOIDA REQUIREMETNS - Excellent communication skills are requires - Immediate joiners - 12th pass out - Freshers or experienced both can apply FOR MORE INQUIRY , CONTACT US ON : HR DIVYA : 9509200690 HR SHRISHTI : 8079005766

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Exploring US Process Jobs in India

The US process job market in India is thriving, with numerous opportunities available for job seekers in this field. Companies in various industries such as IT, BPO, and healthcare are actively hiring professionals with US process skills to handle their operations efficiently. If you are considering a career in the US process industry in India, this guide will provide you with valuable insights to help you navigate the job market effectively.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Mumbai

Average Salary Range

The average salary range for US process professionals in India varies based on experience levels. Entry-level positions can expect to earn between INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

A typical career path in the US process industry in India may include roles such as Customer Service Representative, Team Leader, Operations Manager, and eventually progressing to roles such as Process Excellence Manager or Business Process Analyst.

Related Skills

In addition to US process skills, professionals in this field are often expected to have strong communication skills, problem-solving abilities, attention to detail, and the ability to work effectively in a team environment.

Interview Questions

  • What is your understanding of the US process industry? (basic)
  • How do you ensure accuracy and efficiency in handling US process operations? (medium)
  • Can you give an example of a challenging situation you faced in a US process role and how you resolved it? (medium)
  • How do you stay updated with the latest trends and technologies in the US process industry? (basic)
  • Explain a time when you had to handle a difficult customer in a US process role. How did you manage the situation? (medium)
  • What tools or software are you familiar with for managing US process operations? (basic)
  • How do you prioritize tasks in a fast-paced US process environment? (medium)
  • Can you explain a complex US process operation in simple terms? (medium)
  • What strategies do you use to improve efficiency in US process operations? (medium)
  • How do you handle pressure and tight deadlines in a US process role? (medium)
  • Explain the importance of data security in US process operations. (basic)
  • How do you ensure compliance with industry regulations in US process operations? (medium)
  • Describe a successful project you completed in a US process role. What was your contribution to its success? (medium)
  • How do you handle conflicts within a team in a US process environment? (medium)
  • What are the key metrics you track to measure the performance of US process operations? (medium)
  • How do you ensure quality control in US process operations? (medium)
  • Explain the role of feedback in improving US process operations. (basic)
  • What are the key challenges you foresee in the US process industry in the coming years? (medium)
  • How do you approach training and development for team members in a US process role? (medium)
  • Describe a time when you had to implement process improvements in a US process operation. What was the outcome? (medium)
  • How do you handle data analysis and reporting in a US process role? (medium)
  • What are your long-term career goals in the US process industry? (basic)
  • How do you adapt to changes in technology and processes in the US process industry? (medium)
  • Describe a time when you had to make a tough decision in a US process role. How did you approach it? (medium)
  • How do you ensure customer satisfaction in US process operations? (medium)

Closing Remark

As you explore opportunities in the US process job market in India, remember to showcase your skills, experience, and enthusiasm for the industry during interviews. With preparation and confidence, you can land a rewarding career in this growing field. Good luck!

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