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Head of HR

10 - 15 years

16 - 20 Lacs

Gurugram

Posted:2 days ago| Platform: Naukri logo

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Skills Required

Retail Payroll Leadership development Head Business Development Team management Talent acquisition Employee engagement Workforce planning Wellness Analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

"

Location:

Gurgaon

About the client: PSS

has been mandated to hire a Head of HR for o ne of the leading retail organizations.

Job Summary:

As the Head of People for our client, you will be responsible for shaping and executing their people strategy across retail and corporate functions. This role combines strategic leadership with hands-on execution to build a strong, high-performance culture across 50+ stores and support functions. You will act as a thought partner to the leadership team while ensuring robust people processes across talent acquisition, retention, development, and organizational effectiveness.

Key Responsibilities:

People Strategy & Culture

- Drive a people-first culture aligned with the brands ethos and local business needs.
- Build programs to strengthen store-to-support office integration and employee experience.
- Partner with leadership to drive cultural consistency and performance orientation.

Organisational Design & Workforce Planning

- Build scalable structures as the retail footprint expands. Define and evolve career paths across Store and Support Office roles.
- Support business growth through talent planning, succession, and org design.

Talent Acquisition & Employer Branding

- Own hiring across retail and corporate roles, in partnership with recruiters.
- Build a strong employer brand that attracts top talent in the retail and lifestyle sectors. Leverage analytics to drive hiring efficiency and quality of hire.

Performance & Rewards

- Design and manage performance review cycles across levels.
- Lead compensation benchmarking and salary structuring (including stores).
- Drive fair, motivating increment and bonus processes.

Learning & Development

- Build L&D programs for retail teams and leadership development for Support Office roles. Launch manager enablement tracks to strengthen team management.
- Partner with external experts to create high-impact training interventions.
HR Operations & Compliance
- Oversee HRMS, payroll coordination, attendance, onboarding/offboarding.
- Ensure statutory compliance, employee record-keeping, and HR audit readiness.
- Standardise SOPs across stores for leaves, disciplinary actions, and F&F.

Employee Engagement & Retention

- Design retention and wellness initiatives relevant to frontline and support teams.
- Champion DEI, safety, and mental health practices at work.
- Conduct regular employee check ins, engagement surveys, and feedback loops.

Budgeting & People Planning

- Own annual HR budgeting across hiring, training, engagement, and tech enablement. Align people investments with business goals and manage resource planning across functions.

Requirements

:

- 10-15 years of HR experience, with strong exposure to retail teams.
- Proven ability to lead both strategic HR and hands-on operations.
- Strong people leadership and ability to influence across senior stakeholders.
- Experience with fast-growing organisations or brands in retail is preferred.
- A culture builder who combines empathy with a sharp execution mindset.
#LI-NV1
",

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PSS Global
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IT Services and IT Consulting

Madrid Comunidad de Madrid

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