1202 Guest Handling Jobs - Page 40

Preferred candidate profile 1+ yrs of Experience Male/Female BHM, IHM, DHM/Degree Perks and benefits 1 to 3.5 LPA CTC (15 to 30 K Take home) Contact: send cv shwetha@ontimeglobal.in 9036023362(Whats app)

'India's largest office experience and managed workspace platform' Founded in 2016 by Neetish Sarda and Harsh Binani, headquartered in Gurugram, Smartworks has grown to become India's largest pan-India office experience and managed workspace provider. Our footprint includes: Over 8 million square feet of space 40+ centers across 13 cities 550+ client organizations, including global MNCs, large enterprises and established unicorns/ startups We are redefining the Indian office experience through our innovative phygital (physical & digital) platform. Our offerings include: Fully serviced, managed, and tech-enabled workspaces configured to client needs at value pricing Aspirational amenities like sports complexes, cafeterias, crches, gyms, smart retail stores, etc. Our seamless integration of physical and digital elements delivers a superior customer experience. This allows enterprises to focus on their core work while ensuring their employees have access to world-class services and amenities, promoting productivity and satisfaction. Backed by notable investors including Singapore-based Keppel Land, Deutsche Bank and prominent HNIs, Smartworks has solidified its leadership position in the market. Our success is evident in our financial performance, with revenue tripling since FY22. We are looking for highly driven and ambitious individuals to join our team and contribute to our high growth agenda. At Smartworks, we are committed to fostering a highly empowering and entrepreneurial culture that encourages innovative thinking and offers accelerated career growth. Designation: Community Executive Department: Account Management Key Roles & Responsibilities: Be the first level SPOC for customer level queries. Manage reception during business hours. Illustrate Smartworks' core values and strive to achieve our mission. Support the Account Management team to achieve the following: Create a welcoming and collaborative environment for our members through events and building relationships between members. Ensure that your building is fully operational, and processes are running smoothly. Assist with move-ins and move-outs; prepare and distribute member welcome packets. Take direction from the Account Manager to support the Team as necessary. Greet members and other people who come in for tours, track walk-ins, schedule tours, and send confirmation emails. Skills & Qualification Required: 0-2 years of work Experience in Hotel/coworking industry Hospitality or other related degrees. Thrive in a fast-paced environment while maintaining excellent attention to detail. Strong communication, organization and project management skills

Reception & Visitor Management: Greet and assist visitors in a professional manner. Maintain visitor logs and issue visitor badges. Coordinate with internal departments for scheduled meetings. Call Handling: Answer and route incoming calls. Take messages and forward them to appropriate personnel. Office Administration Support: Manage meeting rooms (booking, readiness, cleanliness). Coordinate courier services and mail handling. Support facility management teams in administrative tasks. Security & Safety Compliance: Ensure compliance with safety protocols at the front desk. Coordinate with security for employee access and visitor clearance

Key Responsibilities: Manage day-to-day dormitory operations including housekeeping, room allotments, and cleanliness. Oversee guest reception and hospitality services such as welcome arrangements, food for VIP guests, hotel bookings, and transportation coordination. Maintain and manage dormitory-related inventory. Ensure optimal resource utilization and cost efficiency. Support in preparing and following Standard Operating Procedures (SOPs). Assist in scheduling housekeeping shifts and managing service quality standards. Provide support in data entry, reports, and basic Excel-based MIS. Preferred Candidate Profile: Gender: Female Education: Graduate in Hotel Management or Hospitality-related field Experience: 1-3 years in hospitality/dormitory/guest house management preferred Required Knowledge: Strong knowledge of hospitality and guest management Familiarity with housekeeping operations and vendor coordination Proficiency in Excel and basic data management Understanding of SOP development and implementation Ability to manage schedules and maintain service quality Skills: Excellent communication and interpersonal skills Ability to manage and plan shift schedules Problem-solving and guest handling abilities Attention to detail and strong organizational skills Perks and Benefits: Family medical insurance Subsidized canteen and transport facilities Performance-based incentives

Hi Folks, Urgent hiring for Front Desk/ Receptionist Opening ONLY FEMALE REQUIRED What is our requirement? Role : Front Desk Executive / Receptionist Location : Pune Baner Experience : 2 to 4 years. Salary Range : Between 1.5 LPA - 4 LPA + Half Yearly Increment. Qualification Required : Any Graduate / BMS / BA / Graduate with Any Specialization / Graduate with any Front Office Diploma Certified Roles & Responsibilities: To provide receptionist and front office duties in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Level Agreement targets. Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses. Ensure personal preventability and dress in the assigned uniform. Receive, inform, guide visitors including coordination with employees. Responsible for maintaining the telephone registers including call tracking. Preparation of database of Client contacts and updating. Responsible for maintenance and upkeep of the front office. Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines. Ensure compliance of regulations / requirements of management. Ideal Candidate Profile: Looking for FEMALE candidates only with minimum 2 years experience handling the Front Desk/reception. Candidate should be active, smart & confident to handle this activity. Must have ability to make changes on priority. Must be good in written & verbal communication skills. Candidates from similar industries with similar experience will be preferred. Well versed with Computer skills/ Computer Proficient. What we give you? Fixed Salary + Half Yearly Increment . How to Apply? For more details call or WhatsApp me on 91364 31017 and Email on neha.kiratkudve@homebazaar.com

Administration • Ensuring proper recording and documentation of customer and vehicle data and providing it as and when required to the reporting authority. • Monitoring day to day front office and back office activities. • Coordinating and communicating with service hostess, service advisors and concerned colleagues of customer care and workshop department. • Performing the role of facilitator for front office staff. • Maintenance of a friendly atmosphere and ensuring orderliness and cleanliness in the reception areas. Reception area in general • Attending important telephone calls and important customer appointments. • Independent welcoming and addressing of customers and ensuring that they are looked after throughout their visit. • Scheduling him to be on the front during peak operation hours, checking on standards of services and cleanliness. • Ensuring that employees project professionalism and are well trained and provides friendly and efficient service. Front office coordination • Liaising with workshop, customer and other concerned departments. • Delegating authority and responsibilities and directing subordinates. • Building effective team through taking an active interest in the development of subordinates through training. • Ensuring that all sections of front office and back office are properly staffed, supervised and operating smoothly. • Defining strategies and objectives for effective front office management. • Developing performance indicators for front office staff in coordination with management and customer department. Complaint management • Develop a professional and sustainable complaint process as well as the interfaces, in the interest of the best possible customer support. • Plan clear guidelines, code of conduct and performance standards for complaint management. • Develop employees awareness of the goal and tasks of professional and sustainable complaint management. • Conduct customer complaint conversations in special cases. • Plan and participate in regular communication as well as closely work together with Sales Management to ensure ongoing communication with respect to complaints with the aim of achieving high customer satisfaction. • Maintaining excellent guest relations with regular and potential customers. • Planning customer visits for dis-satisfied customers as well as for different types of service campaigns.

Roles and Responsibilities Greet guests upon arrival, check-in, and provide information's related to the queries Manage front desk operations, including handling guest requests and resolving issues promptly. Handle incoming calls, respond to queries, and direct calls to relevant personnel when necessary. Maintain accurate records of guest interactions, transactions, and communications. Ensure a smooth flow of communication between departments to deliver exceptional customer service.

Designation: Front Office Executive Job Location: 7th Phase JP Nagar Key Responsibilities: Manage daily showroom operations and admin tasks Maintain inventory, showroom cleanliness, and visual standards Support sales team and handle walk-in clients Coordinate minor repairs and vendor management Maintain reports and ensure safety compliance Office Timing: 9am to 7pm Sunday fixed off If interested, send your cv to lakha.s@eliteelevators.com Office Address: Bangalore experience centre (632,2nd main, 2nd Cross Rd, RBI Layout, Phase 7, J. P. Nagar, Bengaluru, Karnataka 560078)

Captain F&B Service 2-4 Years Full-time Leh, Ladakh Job Summary: As an F&B Captain, you will oversee daily operations within the Food & Beverage department, ensuring exceptional service and guest satisfaction in line with the hotel's luxury standards. Your role involves supervising and guiding service staff, maintaining seamless coordination between the kitchen and dining areas, and ensuring adherence to quality and hygiene standards. You will also be responsible for handling guest inquiries, resolving concerns, and providing personalized dining experiences to exceed guest expectations.

Supervisor Front Office 2-4 Years Full-time Leh, Ladakh Job Summary: As a Supervisor in the Front Office Department, you will oversee the day-to-day operations of the front desk and guest services team, ensuring the highest level of guest satisfaction, smooth operations, and the seamless check-in/check-out experience. You will provide guidance, training, and support to the front office staff, ensuring that all hotel policies, procedures, and service standards are followed. Your leadership will be essential in managing guest interactions, handling any escalated issues, and fostering a welcoming and professional environment that reflects the hotels luxury brand.

Check-ins and check outs, guest relations Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, if required.

Guest Service Associate F&B Service 0-2 Years Full-time Leh, Ladakh Job Summary: As an F&B Service Associate, you will be responsible for providing exceptional service to guests in various dining outlets, ensuring a memorable and high-quality dining experience. You will greet and seat guests, take orders, serve food and beverages, and ensure all guest needs are met with professionalism and courtesy. Your role includes maintaining cleanliness and organization of the dining area, handling guest inquiries, and working closely with the kitchen and bar teams to deliver seamless service. You will uphold the hotel's service standards, ensuring the highest level of guest satisfaction in line with luxury hospitality expectations. This position demands attention to detail, strong communication skills, and a passion for hospitality.

Guest Service Associate Front Office 0-2 Years Full-time Leh, Ladakh Job Summary: The Front Office Guest Service Associate is responsible for delivering exceptional guest experiences through seamless check-ins, check-outs, and personalized service. Key duties include managing reservations, handling guest inquiries, coordinating with other departments, and resolving issues promptly to ensure guest satisfaction. This role requires strong communication, interpersonal skills, and a warm, professional demeanor to represent the hotel's luxury standards. Proficiency in property management systems and fluency in multiple languages are advantageous.

Guest Service Associate Housekeeping 0-2 Years Full-time Leh, Ladakh Job Summary: As a Guest Service Associate in the Housekeeping Department, you will be responsible for providing exceptional guest service by ensuring that guest rooms, public areas, and hotel facilities are maintained to the highest standards of cleanliness, comfort, and luxury. You will play a key role in guest satisfaction by addressing guest requests, fulfilling special requirements, and ensuring that every guests room and experience aligns with the hotels quality standards. Your attention to detail and proactive approach will contribute significantly to creating an immaculate and welcoming environment for all guests.

Serve food courses and alcoholic beverages to guests Set tables according to type of event and service standards Answer questions on menu selections Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen Record transaction in MICROS system at time of order Check in with guests to ensure satisfaction with each food course and/or beverages Maintain cleanliness of work areas, china, glass, etc, throughout the day Complete closing duties, including restocking items, turning off lights, etc Present physical and accurate check to guest and process payment Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation Speak with others using clear and professional language Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Read and visually verify information in a variety of formats (eg, small print) Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Move over sloping, uneven, or slippery surfaces as we'll as up and down stairs and/or service ramps Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience

Our jobs aren t just about giving guests a smooth check-in and check-out Instead, we want to build and experience that is memorable and unique Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay They are empowe'red to move about their space and do what needs to be done Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance) Doing all these things we'll (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent

JOB description Provide excellent customer service to guests by taking orders answering questions about menu items and making recommendations. Record guest orders accurately and relay them to the kitchen. Ensure that special dietary requirements or requests are noted and communicated. To provide quick and personalized food and beverage service to guests at allotted tables as per standards service laid down and according to guest satisfaction.

1)Oversee Front Desk Operations and Staff. 2)Managing Staff, train & supervise front desk staff, night audit, bell staff. 3)Check Guests in and out, handle guest enquiries and complaints . 4)Manage reservations and work on Conferences and bookings. Required Candidate profile LOCATION : LONAWALA INDUSTRY - HOSPITALITY JOB TITLE : DUTY MANAGER EXPERIENCE : 2-5 Years

Manage incoming calls, emails, and inquiries, providing accurate and timely information. Serve as the first point of contact for guests Greet guests upon arrival & departure Maintain front desk operations Coordinate housekeeping services

We are looking for a well-presented and professional Receptionist with excellent communication skills to join our team. The ideal candidate should have a pleasant personality, be customer-oriented, and possess the ability to manage front-desk responsibilities efficiently. Key Responsibilities: Greet and welcome visitors in a warm and friendly manner Answer and direct phone calls professionally Maintain the reception area and ensure it is tidy and presentable Handle administrative tasks such as scheduling appointments and managing correspondence Assist with basic office support when required Requirements: Excellent verbal and written communication skills Presentable appearance and a positive attitude Basic computer knowledge (MS Office, emails, etc.) Prior experience in a similar role is a plus

Responsibilities: Greet guests upon arrival & departure Manage front desk operations Maintain guest records & requests Coordinate housekeeping services Uphold high standards of hospitality at all times Provide exceptional customer service by responding to guest inquiries and concerns

Office Admin, Answer, screen and forward incoming phone calls, Order front office supplies and keep inventory of stock, Assisting with administrative tasks such as filing, data entry, and preparing documents or reports for meetings

Greet & welcome guests/clients in a professional & friendly manner Answer & manage incoming phone calls and emails promptly Handle visitor registration and maintain visitor logs Manage appointment scheduling and coordinate with relevant departments Required Candidate profile Maintain the reception area, ensuring it is tidy and presentable Provide information about services, facilities, and directions as needed To Apply: Whatsapp-7877714879; 8529925583

Location Pune Shivaji Nagar Salary up to 30k gross

Supervising staff Troubleshooting: Resolving escalated guest issues. Managing front desk operations Promoting hotel services Collecting receivables Coordinating with other departments