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2 - 3 years

2 - 3 Lacs

Hyderabad, Bengaluru

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*Job Description* A Guest Relationship Executive at Odespa Wellness would likely be responsible for ensuring a positive and memorable experience for all guests visiting the wellness center. The primary focus would be on providing excellent customer service, building strong relationships with guests, and ensuring their needs are met. Below is a general overview of what the job description may look like: *Key Responsibilities*: Guest Interaction & Customer Service: Greet and welcome guests in a warm, friendly, and professional manner. Provide personalized recommendations on services and products based on guests' preferences and wellness goals. Handle guest inquiries, concerns, and feedback, resolving issues promptly to ensure satisfaction. Relationship Building: Establish and maintain strong relationships with regular and new clients. Follow up with guests post-visit to ensure satisfaction and encourage repeat visits. Keep track of guest preferences, visit history, and any special requests for future visits. Administrative Support: Maintain accurate records of guest information, bookings, and preferences in the system. Assist with scheduling appointments and ensuring seamless service delivery. Assist in managing guest databases and CRM systems. Promotions & Upselling: Inform guests about ongoing promotions, new treatments, and wellness products available. Upsell additional services or products based on the guests preferences and needs. Collaboration: Work closely with other team members (therapists, receptionists, wellness coaches) to ensure a smooth guest experience. Assist in the planning and execution of special events or wellness workshops. Maintaining Facility Standards: Ensure the wellness center is always clean, well-organized, and welcoming. Monitor guest flow to minimize wait times and ensure guests’ comfort. Desired Skills and Qualifications: Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to remain calm and professional in high-pressure situations. Prior experience in customer service, hospitality, or a wellness setting is preferred. Passion for wellness, health, and providing exceptional guest experiences. Familiarity with CRM systems and booking software is a plus.

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2 - 5 years

2 - 4 Lacs

Mumbai, Mumbai Suburban, Navi Mumbai

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Job Overview: We are looking for a dynamic Front Office Executive to be the first point of contact for our organization. The ideal candidate will be organized, proactive, and possess excellent communication skills to manage reception, guest relations, office supplies, and provide administrative support. Key Responsibilities: Greet visitors and manage reception professionally. Answer and direct calls, respond to emails. Coordinate guest meetings and ensure a welcoming environment. Manage scheduling, conference room bookings, and appointments. Monitor office supplies and place orders as needed. Assist with administrative tasks, data entry, and report preparation. Help with employee travel arrangements. Manage vendor relationships (cleaning, security, etc.). Handle maintenance schedules and repairs. Assist in organizing events and activities. Liaise with departments for smooth office operations. Manage incoming/outgoing mail and courier services. Qualifications: Bachelors degree or equivalent. 2-5 years of front office or customer service experience. Strong communication skills (verbal and written). Proficient in Microsoft Office Suite. Strong organizational and multitasking abilities. Professional, customer service-oriented, and able to work in a fast-paced environment.

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1 - 3 years

1 - 3 Lacs

Gurugram, Karnal, Delhi / NCR

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We Are Looking for a Reliable and presentable Receptionist cum Office Assistant who can manage Front desk Operations and support office administration task efficiently. Only Female required Interested mail us resume with any pic Whatsap: 9992805016 Required Candidate profile *Maintain office Records and documents *Coordinate with different departments as required *Minimum 6 months work experience *Good Communication skills & Ms office knowledge must *Handle incoming calls

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1 - 4 years

1 - 3 Lacs

Lucknow

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Location: Sushant Golf City Department: Customer Relationship Management (CRM) Reports to: CRM cum Admin Industry: Swapnil India Marketing Pvt Ltd (real estate) Job Summary: We are looking for a proactive and well-presented CRM Admin / Assistant to join our real estate company. The ideal candidate will be responsible for welcoming clients, maintaining CRM databases, assisting in client coordination, and ensuring smooth communication between the company and potential/existing customers. This role is crucial in delivering a warm, professional first impression and supporting the sales and customer service teams. Key Responsibilities: 1. Front Desk & Greeting Duties: Welcome and greet clients and visitors with warmth and professionalism. Maintain a clean and presentable reception area. Manage incoming calls, emails, and walk-in inquiries. Offer refreshments and ensure a comfortable experience for visitors. 2. CRM Database Management: Maintain and update customer records in the CRM software. Log and track inquiries, follow-ups, bookings, and feedback. Coordinate with the sales and marketing teams to ensure data accuracy and timely updates. 3. Client Coordination & Support: Schedule appointments, property visits, and follow-up meetings. Share property brochures, site details, and other required information with clients. Assist in sending thank-you emails, birthday wishes, and festival greetings to clients. Handle client queries with courtesy and escalate complex issues to senior staff. 4. Administrative Support: Assist in preparing reports and client-related documentation. Manage filing, documentation, and data entry as required. Coordinate with other departments for seamless client servicing.

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- 1 years

1 - 2 Lacs

Ooty, coorg

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We are looking for a Guest Relations Executive. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in India, fostering a welcoming and vibrant atmosphere for all visitors. Perks and benefits food & accomodation performance incentives

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3 - 7 years

3 - 5 Lacs

Pune

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Role & responsibilities Front office executive: Roles and responsibilities- 1. Handle Front Desk Visitors , Vendors , Guests 2. Maintain office security by following safety procedures and controlling access via the reception desk. 3. Handle inquiries and provide accurate information about the company. 4. Maintain a tidy and presentable reception area. 5. Schedule and coordinate meetings and appointments 6. Organize and Support events at Auditorium coordinate with Security , Canteen , Facility team . 7. Assist with administrative tasks such as data entry, filing, and managing office supplies. 8. Coordinate and Support other admin departments with various tasks as needed. 9. Create Purchase requisitions and Purchase orders for P&P , HR as per SOP 10. Record , Keep and track the PO , NON -PO register , Invoices and Payments 11. Initiate vendor code as per procedure on approval from reporting authority . 12. Review and Upkeep the Fixed Asset register quarterly 13. Secretary : to the SHE council Follow up for Sustain , Safety data from facilities .attend Safety meetings , release MOM and follow up on the compliances 14. Implement digitalization of IFM and IMS Portal across facilities. 15. Closely work with Plant & Property with various topics . 16. Improve the Visitor management System with HR , SHE Team 17. Coordinate P&P Trainings , Mock Drills and Evacuation Drills . Preferred candidate profile Educational Requirement: - High school diploma or equivalent; additional certification in Office Management is a plus. Proven work experience as a Receptionist, Front Office Representative, or similar role. Proficiency in Microsoft Office Suite. Professional attitude and appearance. Strong written and verbal communication skills. Excellent organizational and multitasking abilities. Customer service attitude.

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- 5 years

8 - 12 Lacs

Mumbai, New Delhi, Bengaluru

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Cabin crew ensure passenger safety and comfort during flights, assisting with boarding, service, and emergency procedures. They provide excellent customer service while maintaining airline regulations and security standards.

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- 3 years

1 - 2 Lacs

Gurugram

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Designation: Front Office Executive Job Location: Gurugram, Sector 67. Key Responsibilities: Manage daily showroom operations and admin tasks Maintain inventory, showroom cleanliness, and visual standards Support sales team and handle walk-in clients Coordinate minor repairs and vendor management Maintain reports and ensure safety compliance Office Timing: 9am to 7pm Sunday fixed off If interested, send your cv to lakha.s@eliteelevators.com

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1 - 3 years

2 - 2 Lacs

Pallavaram, Chennai

Work from Office

Working : 6 days of working Location: Zamin Pallavaram, Chennai Job description A Receptionist is responsible for managing the front desk, greeting visitors, answering phone calls, and performing administrative tasks. You'll ensure smooth day-to-day operations and provide a welcoming experience for guests and clients. Roles & Responsibilities : Greet visitors and clients with a warm and professional demeanor. Answer phone calls and route them to the appropriate personnel. Maintain a clean and organized reception area. Assist with administrative tasks such as data entry and filing. Provide information to visitors and answer inquiries. Monitor office supplies and order replacements as needed. Coordinate with maintenance staff for office upkeep. Support other departments with clerical tasks as required. Requirements & Skills : Proven experience as a Receptionist, Front Desk Representative, or similar role. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Professional appearance and positive attitude

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- 2 years

1 - 2 Lacs

Bengaluru

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Role & responsibilities Front office Executive (FOE) To welcome & Assist Customer on their arrival in centre. Take down customers details and information. (Forms and official Templates to be filled). Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation). Attending calls- Receiving, and responding, Transferring calls to appropriate departments, providing full. information, and support to the caller. Maintaining walk-in register and admin registers. Preparation of database of Client contacts and updating. Filling papers/bills and important documents. Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register Co coordinating with different Departments of the companies. Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses) Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send off, Birthdays). Make sure Office Equipments are working perfectly.(fax m/c, printer, PABX system etc.) Should have all the maintenance staff contact number Organized and in order. Vendor management for stationers, travel agents, courier agents, and all allied third party service providers. To arrange for food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval. Maintains confidentiality at all time of the organization fiscal and personnel related information. Preferred candidate profile

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1 - 3 years

0 Lacs

Kota

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Roles and Responsibilities Greet guests upon arrival, check-in, and provide information about hotel facilities. Handle guest requests, complaints, and feedback in a professional manner. Manage front office operations including handling cash transactions accurately. Maintain accurate records of guest interactions using computer systems. Ensure efficient communication with other departments to resolve issues promptly. Desired Candidate Profile 1-3 years of experience in hospitality industry (front office management). BHM degree from a recognized institution (any specialization). Excellent English language skills for effective guest interaction.

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2 - 7 years

3 - 4 Lacs

Gurugram

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Role : Helpdesk Executive Responsibilities Knowledge of the complaint management system/software, s/he will be the first point of contact for tenants, occupants & Building services team. Get answers to questions, help with problems, understand customers & provide 1st hand resolutions. Coordinate with PM team for assigning complaints & follow-up till their closure. Updating the end-user on closure & getting feedback. Daily tracking of complaints, sharing trackers with a type of criticality-wise analysis. Other duties as assigned by PM. Preferred candidate profile Graduation in any field Good communication skills Location : Gurugram

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- 5 years

1 - 2 Lacs

Bengaluru

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Responsibilities: Greet guests, manage reservations & seating arrangements Maintain cleanliness & assist with special requests Take orders, serve food & drinks Assist stewards with table service & menu assistance

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- 1 years

0 - 1 Lacs

Hyderabad

Work from Office

Manage reception communicate & greet guests Assist manager Manage staff

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2 - 5 years

1 - 2 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

As a Hostess, you will be the first point of contact for guests, ensuring a warm welcome and a smooth flow of service. You will manage reservations, greet and seat guests, and support the team in delivering an exceptional customer experience. As a Trainee Hostess, you will be guided and trained in all aspects of guest service and lounge etiquette. Key Responsibilities: Greet guests in a friendly and professional manner Manage waitlists and reservations using booking systems Escort guests to their tables and provide menus Communicate with servers and management regarding guest preferences or needs Ensure the lounge area is clean, organized, and presentable at all times Handle guest inquiries and resolve any minor complaints Maintain a positive and polished appearance Follow all hygiene, safety, and company standards

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3 - 8 years

1 - 3 Lacs

Mumbai, Mumbai Suburban

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Work Location: Borivali West Timing : 9.30 AM to 6:00 PM Working Days: Mon to Sat (All Saturdays Half Day) Roles & Responsibilities: Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within our message system along with setting up conference calls as requested. Manage the Office log of guest visit and Attendance register. Accept deliveries and mail, organize them to be distributed to the correct recipients using the office mailing system and ensure they get to the recipient in a timely manner while also managing outgoing mail and packages for pickup. Maintain the reception area, keeping it clean and free of clutter. Maintenance of Cleanliness in Office by managing housekeeping personnel and Proper checking of Security arrangements and validation of same through CCTV and access control and will be managing Housekeeping Staff. Manage end to end travel plans pan India efficiently and cost-effectively airlines, trains, transport, and hotels. Negotiate on best rates through vendors every time there is a travel occurrence. Communicate with the person travelling regularly to keep them updated on logistics. Manage emergency changes/cancellations in a professional and calm manner. Assist walk in Candidates with applications, and material required. Handle filing and data entry as requested. Skills Required Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Excellent computer proficiency (MS Office Word, Excel and Outlook). Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. Graduation is Must

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2 - 7 years

1 - 2 Lacs

Hyderabad

Work from Office

Job Title: Front Office Executive Location: Hyderabad, India Employment Type: Full-time Experience: 13 years (Freshers with good communication skills may also apply) Job Summary: We are looking for a professional and friendly Front Office Executive to be the face of our organization. The ideal candidate will manage our front desk operations, greet visitors, handle incoming calls, and provide general administrative support to ensure the smooth functioning of the office.

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1 - 6 years

2 - 4 Lacs

Jaipur

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Hiring for Junior Associate & Associate Please carry your updated CV and salary slips at the time of interview. Interview Location : Shop No.- G5A, Ground Floor, Ashok Marg, beside City Mall, C-Scheme, C Scheme, Ashok Nagar, Jaipur, Rajasthan 302001 Work Location - C-Scheme & Mansarovar Walk in interviews - 15th May & 16th May' 2025 Role & responsibilities To conduct the briefs of the team members at the commencement of the shift To supervise and guide the team members in performing their work To actively support the team members during busy hours To plan and prepare the action plan for handling busy operation time. To check with kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To check the table set up, cleanliness, AC temperature at the commencement of shift. To promote and upsell the special menus and services To check the uniforms, grooming standards of the team members of the restaurant To check the restaurant set up at the commencement of the shift To check the restaurants cleanliness and hygiene

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1 - 5 years

0 Lacs

Mumbai Suburban

Work from Office

Role & responsibilities : I.Role (FOE) To welcome & Assist Customer on their arrival in centre. Take down customers details and information. (Forms and official Templates to be filled). Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation). Attending calls- Receiving, and responding, Transferring calls to appropriate departments, providing full. information, and support to the caller. Maintaining walk inn register and admin registers. Preparation of database of Client contacts and updating. Filling papers/bills and important documents. Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D) Co coordinating with different Departments of the companies. Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses). Supervising Office Assistant & House Keeping Staff. Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send off, Birthdays). Supervise if the office equipments are working in order like fax m/c, printer, PABX system etc. Should have all the maintenance staff contact number Organized and in order. Vendor management for stationers, travel agents, courier agents, and all allied third party service providers. Maintains confidentiality at all time of the organization fiscal and personnel related information. II.Skill Set (FOE) Candidate must have good presentable personality. Must have good communication skill. Friendly attitude will be helpful. Good analytical skill is essential. Good interpersonal skills/Soft Skills Must be flexible with working time. Candidate must have Good knowledge of computers. Should Speak English, Hindi, Fluently. Should be a quick learner. Multi tasking ability. Should possess an attitude to serve and help people. Customer Service oriented (C.S experience Preferred). Excellent people skills and ability to interact with a wide range of client, staff and customers. Having Experience as (FOE) in hospitals and clinics Preferable (H.S). Graduation Preferred. Age 19 to 30 years

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- 1 years

1 - 2 Lacs

Ahmedabad

Work from Office

Greet and welcome visitors in a warm and professional manner Answer, screen, and forward incoming phone calls Maintain the reception area in a tidy and presentable condition Handle inquiries and provide accurate information in-person, via phone, or email Receive, sort, and distribute daily mail and deliveries Schedule and manage meeting room bookings Coordinate with internal departments to ensure smooth front-desk operations Maintain security by following procedures and controlling access (e.g., visitor logbook, ID checks)

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9 - 14 years

4 - 8 Lacs

Chennai

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Key Responsibilities Daily Operations Management: Oversee the seamless functioning of the residence, ensuring all aspects from housekeeping to maintenance are executed to the highest standards. Staff Supervision & Training: Lead and manage a team of domestic staff, including housekeepers, chefs, gardeners, and security personnel. Provide training, set schedules, and conduct performance evaluations. Event Coordination: Plan and execute in-house events, gatherings, and meetings, ensuring all arrangements meet the family's expectations. Vendor & Contractor Liaison: Manage relationships with external vendors and contractors, ensuring quality service and adherence to budgets. Inventory & Budget Management: Maintain inventory of household supplies and manage budgets for household expenses. Guest Relations: Ensure a high standard of hospitality for guests, addressing their needs promptly and professionally. Confidentiality & Discretion: Handle all matters with the utmost confidentiality and discretion, maintaining the privacy of the family at all times. Desired Qualifications & Skills Experience: Minimum of 3-5 years in a similar role, preferably in a high-net-worth or VVIP household. Education: Bachelor's degree in Hospitality Management, Business Administration, or a related field. Skills: Exceptional organizational and multitasking abilities. Strong leadership and interpersonal skills. Proficiency in MS Office and household management software. Fluency in English; knowledge of Tamil or Hindi is advantageous. Valid driver's license and familiarity with local routes. Personal Attributes: Discreet, trustworthy, and professional demeanor. Proactive and solution-oriented approach. Ability to work flexible hours, including weekends and holidays. Application Process Interested candidates are invited to submit their updated CV at j ohnsingh.k@charlesgroup.in along with a cover letter detailing their relevant experience and why they are suited for this role.

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- 5 years

0 - 0 Lacs

Gurugram

Work from Office

Looking for Associates & Senior Associates ( Freshers also most Welcome ) Interviews scheduled on- 17th & 18th May '2025,Saturday and Sunday, 10.00 AM - 5.00 PM Venue - B8, Ground Floor, Ardee Mall, Ardee City, Wazirabad, Sector 52, Gurugram, Haryana 122003 Work Location -Gurgaon Role & responsibilities To conduct the briefs of the team members at the commencement of the shift To supervise and guide the team members in performing their work To actively support the team members during busy hours To plan and prepare the action plan for handling busy operation time. To check with kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To check the table set up, cleanliness, AC temperature at the commencement of shift. To keep the service stations well equipped with adequate number of cutlery, crockery, water jugs, napkins etc To promote and upsell the special menus and services To check the uniforms, grooming standards of the team members of the restaurant To check the restaurant set up at the commencement of the shift To check the restaurants cleanliness and hygiene

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3 - 6 years

1 - 4 Lacs

Bangalore Rural, Chennai

Work from Office

Role & responsibilities Serving on the front lines of customer service. Handling International visitors. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. To remain professional and polite in the way you present yourself, from appearance to behavior. Being at the heart of the business maintaining and updating records and database are also part of your basic daily routine. This Role also includes maintaining telephone registers, call tracking and client contacts. Support on general admin activities and other help desk tasks. Role also includes taking part in managing conference / meeting rooms, co-ordination for various events, Tea & Snack arrangements, Flower arrangements coordination, and others. Any degree with good communication skills and system knowledge is required . Preferred candidate profile Salary take home - 25,000/-

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2 - 4 years

1 - 2 Lacs

Jalandhar

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We are looking for a Front Desk Executive to manage our front desk and perform a variety of administrative and clerical tasks. You will be the first point of contact for visitors and clients, ensuring a positive and professional image of the company. Key Responsibilities: Greet visitors and direct them appropriately. Manage incoming phone calls and route them to the concerned departments. Maintain the reception area in a neat and presentable manner. Handle incoming and outgoing couriers and deliveries. Assist with administrative tasks like scheduling meetings, maintaining records, and managing office supplies. Keep track of attendance and visitor logs. Support the HR/Admin team when required. Key Skills: Strong communication and interpersonal skills. Presentable and professional appearance. Basic computer knowledge (MS Word, Excel, Emails). Good organizational and multitasking abilities. Positive attitude and customer-focused approach.

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4 - 7 years

3 - 4 Lacs

Greater Noida

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Role & responsibilities . Greet and assist guests with check-in/check-out processes, ensuring a warm and welcoming experience. Answer phone calls and respond to emails, providing accurate information and redirecting inquiries as needed. Manage reservations, room assignments, and ensure guest preferences are met. Handle customer complaints and resolve issues in a calm, professional manner to maintain guest satisfaction. Maintain office supplies inventory and coordinate with vendors for timely procurement. Schedule appointments and meetings, ensuring that all logistics are handled smoothly. Collaborate with housekeeping, maintenance, and other departments to meet guests needs. Provides passes to students as appropriate Orients and situates substitute teachers Maintains inventory of office supplies, ordering from outside vendors or bookstores, as needed within available budget with direction from Principal Perform clerical duties copying faxing emailing sorting mails etc. Preferred candidate profile . Good Knowledge of front desk. Good Communication skills. Must be presentable. CTC - 40K/PM

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