GSA

Job Opening @ VGP Golden Beach Resort. Job Location: Chennai Guest Reception & Service: Greet and welcome guests warmly upon arrival. Escort guests to their tables, presenting menus and explaining daily specials. Take food and beverage orders accurately, offering recommendations as needed. Order Management & Service Delivery: Relay orders to the kitchen and bar efficiently. Serve food and beverages promptly, ensuring correct presentation and temperature. Monitor guest satisfaction, addressing any concerns or special requests. Table Maintenance: Set up and clear tables before and after service. Maintain cleanliness and organization of dining areas and side stations. Billing & Payment Processing: Present bills to guests, process payments, and handle cash or card transactions securely. Collaboration & Communication: Coordinate with kitchen and bar staff to ensure smooth service operations. Communicate guest preferences and feedback to relevant departments. Adherence to Standards: Follow food safety and hygiene regulations (e.g., HACCP standards). Uphold the establishment's dress code and grooming standards. Upselling & Promotions: Promote menu items, special offers, and events to enhance guest experience and revenue. Team Support: Assist colleagues during peak hours and special events. Participate in training sessions and team meetings to improve service quality. Qualifications: Education: High school diploma or equivalent; a degree or diploma in Hospitality or Tourism Management is preferred. Experience: Previous experience in food and beverage service is advantageous. Skills: Strong communication and interpersonal skills. Ability to work efficiently in a fast-paced environment. Basic math skills for handling transactions. Proficiency in using point-of-sale (POS) systems is a plus. Physical Requirements: Ability to stand for extended periods and carry heavy trays. Job Types: Full-time, Permanent, Fresher, Internship Pay: ₹10,000.00 - ₹29,000.00 per month Schedule: Day shift Work Location: In person