GM Operations

You are a dynamic and fast-growing hospitality company headquartered in Bengaluru, India. Established in 2022, you are home to a portfolio of distinctive and experience-driven restaurant brands including Kebapci, OZ by Kebapci, Klava, Ferrara, and Krok Burgers. Each of your concepts is rooted in culinary authenticity, innovation, and guest-centric service. Driven by a passion for quality and creativity, you are redefining the casual and fine-dining experience through thoughtfully curated menus, immersive atmospheres, and a commitment to excellence in every plate you serve. As you continue to expand across India and the Middle East, you are dedicated to building a people-first culture and delivering memorable dining experiences at every touchpoint. This is a full-time on-site role for a General Manager (GM) Operations at Kofteci Foodkraft Private Limited, located in Bengaluru. As the GM Operations, you will be responsible for overseeing daily operations, managing customer service, supervising and leading teams, and planning and monitoring budgets. You will ensure that operational processes are efficient and effective, meeting the company's quality and customer satisfaction standards. Key qualifications for this role include proven expertise in General Management and Operations Leadership, driving efficiency and excellence across teams and processes. You should be passionate about delivering exceptional customer experiences and consistently raising service standards. Demonstrated success in building, leading, and motivating teams to achieve high performance and shared goals is essential. Strong command of budget planning and financial oversight is required to ensure operational sustainability and profitability. As a visionary leader and effective communicator, you should be able to inspire collaboration and influence outcomes at all levels. Being self-driven and resourceful, with the ability to work independently and thrive in dynamic, team-oriented environments, is crucial. Prior experience in the food & beverage or hospitality sector is highly valued, and holding a Bachelor's degree in Business Administration or a related discipline is preferred.,